2014 MERCEDES-BENZ SPRINTER Steering wheel

R
Ensure sufficient ventilation when clean-
ing.
R Make sure that the vehicle interior is
completely dry after cleaning.
Cleaning the display !
For cleaning, do not use any of the fol-
lowing:
R alcohol-based thinner or gasoline
R abrasive cleaning agents
R commercially-available household clean-
ing agents
These may damage the display surface. Do
not put pressure on the display surface
when cleaning. This could lead to irrepara-
ble damage to the display.
X Switch off the audio equipment and let the
display cool down.
X Clean the display surface with a commer-
cially available microfiber cloth and cleaner
for TFT/LCD displays.
X Dry the display surface using a dry micro-
fiber cloth.
Cleaning the plastic trim G
WARNING
Care products and cleaning agents containing
solvents cause surfaces in the cockpit to
become porous. As a result, plastic parts may
come loose in the event of air bag deploy-
ment. There is a risk of injury.
Do not use any care products and cleaning
agents to clean the cockpit.
! Do not affix the following to plastic surfa-
ces:
R stickers
R films
R scented oil bottles or similar items
You can otherwise damage the plastic.
! Do not allow cosmetics, insect repellent
or sunscreen to come into contact with the plastic trim. This maintains the high-quality
look of the surfaces.
X Wipe the plastic trim and the cockpit with
a damp, lint-free cloth, e.g. a microfiber
cloth.
X Heavy soiling: use a mild detergent.
Cleaning the steering wheel and selec-
tor lever X
Thoroughly wipe with a damp cloth.
Cleaning the trim elements !
Do not use solvent-based cleaning agents
such as tar remover, wheel cleaners, pol-
ishes or waxes. There is otherwise a risk of
damaging the surface.
X Wipe the trim elements with a damp, lint-
free cloth, e.g. a microfiber cloth.
X Heavy soiling: use care products and
cleaning agents recommended and
approved for Sprinter vehicles.
Cleaning the seat covers !
Do not use microfiber cloths to clean arti-
ficial leather covers. If used often, a micro-
fiber cloth can damage the cover.
! Clean:
R artificial leather covers with a cloth mois-
tened with a solution containing 1%
detergent, e.g. dish washing liquid.
R cloth covers with a microfiber cloth mois-
tened with a solution containing 1%
detergent, e.g. dish washing liquid. Wipe
entire seat sections carefully to avoid
leaving visible lines. Leave the seat to dry
afterwards. Cleaning results depend on
the type of dirt and how long it has been
there. 272
CareMaintenance and care

R
Only use jumper cables that have a suffi-
cient cross-section and insulated terminal
clamps.
R If the battery is fully discharged, attach the
battery of another vehicle for a few minutes
before attempting to start. This charges the
empty battery a little.
R Make sure that the two vehicles do not
touch.
Make sure that:
R the jumper cables are not damaged.
R bare parts of the terminal clamps do not
come into contact with other metal parts
while the jumper cables are connected to
the battery.
R the jumper cables cannot come into con-
tact with parts such as the V-belt pulley or
the fan. These parts move when the engine
is started and while it is running.
i Jumper cables and further information
regarding jump starting can be obtained at
any qualified specialist workshop. Before connecting the jumper cables
On vehicles with a battery main switch, check
whether the battery main switch is switched
on (Y page 136).
X Apply the parking brake.
X Move the selector lever of the automatic
transmission to position P.
X Switch off all electrical consumers, e.g.
audio equipment, blower.
X Turn the key to position 0in the ignition
lock and remove it (Y page 137).
X Open the hood (Y page 250). Tow-starting and towing away
Important safety notes
G
WARNING
Functions relevant to safety are restricted or
no longer available if:
R the engine is not running.
R the brake system or the power steering is
malfunctioning.
R there is a malfunction in the voltage supply
or the vehicle's electrical system.
If your vehicle is being towed, much more
force may be necessary to steer or brake.
There is a risk of an accident.
In such cases, use a tow bar. Before towing,
make sure that the steering moves freely. G
WARNING
You can no longer steer the vehicle if the
steering wheel lock has been engaged. There
is a risk of an accident.
Always switch off the ignition when towing the
vehicle with a tow cable or a tow bar. G
WARNING
If the weight of the vehicle to be towed or tow-
started is greater than the permissible gross
weight of your vehicle:
R the towing eye could detach itself
R the vehicle/trailer combination could roll-
over.
There is a risk of an accident.
When towing or tow-starting another vehicle,
its weight should not be greater than the per-
missible gross weight of your vehicle.
Information on your vehicle's gross vehicle
weight rating can be found on the vehicle
identification plate (Y page 319).
! Only secure the tow rope or tow bar at the
towing eyes. Otherwise, the vehicle could
be damaged. Tow-starting and towing away
279Breakdown assistance Z

Towing the vehicle with both axles on
the ground
Important safety notes G
WARNING
You can no longer steer the vehicle if the
steering wheel lock has been engaged. There
is a risk of an accident.
Always switch off the ignition when towing the
vehicle with a tow cable or a tow bar.
! Do not exceed a towing speed of
31 mph (50 km/h). You could otherwise
damage the transmission.
! Always use new bolts when installing the
propeller shafts.
i Only have the propeller shafts fitted/
removed at a qualified specialist workshop.
Before towing the vehicle, observe the fol-
lowing:
R the information on towing in the event of
malfunctions (Y page 281) and
R the important safety notes (Y page 279).
Towing You may only tow the vehicle a maximum dis-
tance of 30 miles (50 km). For a towing dis-
tance of over 30 miles (50 km), you must
remove the propeller shafts to the driven
axles.
X Turn the key to position 2in the ignition
lock.
X Depress the brake pedal and keep it
depressed.
X Shift the automatic transmission to posi-
tion N.
X Release the brake pedal.
X Release the parking brake.
X Leave the key in position 2in the ignition
lock. X
Switch on the hazard warning lamps
(Y page 96).
X Do not exceed the towing speed of
30 mph (50 km/h) and the towing distance
of 30 miles (50 km). Recovering a vehicle that is stuck
! When recovering a vehicle that has
become stuck, pull it as smoothly and
evenly as possible. Excessive tractive
power could damage the vehicles.
If the drive wheels get trapped on loose or
muddy ground, recover the vehicle with the
utmost care. This is especially the case if the
vehicle is laden.
Never attempt to recover a vehicle with a
trailer attached.
Pull out the vehicle backwards, if possible,
using the tracks it made when it became
stuck. Transporting the vehicle
! You may only secure the vehicle by the
wheels, not by parts of the vehicle such as
axle or steering components. Otherwise,
the vehicle could be damaged. Tow-starting (emergency engine
starting)
Vehicles with automatic transmission !
Vehicles with automatic transmission
must not be tow-started. You could other-
wise damage the automatic transmission.
Information on "Jump-starting" can be found
at the beginning of the "Breakdown assis-
tance" section ( Ypage 278). 282
Tow-starting and towing awayBreakdown assistance

notes on the recommended tire pressure
(Y
page 290).
The tire pressure monitor is not able to warn
you of a sudden loss of pressure, e.g. follow-
ing penetration by a foreign object. In this
event, brake the vehicle until it comes to a
standstill. Do not carry out any sudden steer-
ing maneuvers.
The tire pressure monitor has a yellow 0077
warning lamp in the instrument cluster for
indicating pressure loss/malfunctions (USA)
or pressure loss (Canada). Depending on how
the warning lamp flashes or lights up, an
underinflated tire or a malfunction in the tire
pressure monitor is displayed:
R if the 0077 warning lamp is lit continuously,
the tire pressure on one or more tires is
significantly too low. The tire pressure mon-
itor is not malfunctioning.
R USA only: if the 0077warning lamp flashes
for 60 seconds and then remains lit con-
stantly, the tire pressure monitor is mal-
functioning.
Only vehicles with steering wheel buttons: the
on-board computer displays information on
tire pressure. After a few minutes of driving,
the current tire pressure of each tire is shown
in the on-board computer.
USA only: if the tire pressure monitor is mal-
functioning, it may be more than 10 minutes
before the malfunction is shown. The 0077
tire pressure warning lamp flashes for
60 seconds and then remains lit. When the
malfunction has been rectified, the 0077tire
pressure warning lamp goes out after a few
minutes of driving.
The tire pressure values indicated by the on-
board computer may differ from those meas-
ured at a gas station with a pressure gauge.
The tire pressures shown by the on-board
computer refer to those measured at sea
level. At high altitudes, the tire pressure value
indicated by a pressure gauge are higher than
those shown by the on-board computer. In
this case, do not reduce the tire pressures. If radio transmitting equipment (e.g. wireless
headphones, two-way radios) is operated
inside the vehicle or in the vicinity of the vehi-
cle, this can interfere with the operation of
the tire pressure monitor.
Checking the tire pressure electroni-
cally (vehicles with steering wheel but-
tons) Tire pressure display
Using the steering wheel buttons
X
Turn the key to position 2in the ignition
lock.
X Press the 0080or007F button repeatedly
until the standard display is shown
(Y page 189).
X Press the 0041or0068 button repeatedly
until the current pressure of the individual
tires is shown in the display.
If the vehicle is parked for longer than
20 minutes or you then drive at less than
18 mph (30 km/h), the Tire pres. dis‐
Tire pres. dis‐
played after driving for several played after driving for several
minutes minutes message appears.
i The tire pressure value shown in the dis-
play may differ from those measured at a
gas station using a pressure gauge. The on-
board computer will generally give you a
more exact value.
Tire pressure loss warning system Vehicles with steering wheel buttons
If the tire pressure monitor detects a signifi-
cant pressure loss on one or more tires, the
on-board computer displays a warning mes-
sage. The 0077tire pressure loss warning 294
Tire pressureWheels and tires

lamp in the instrument cluster (Y
page 229)
lights up.
The tire pressure is shown in 2 red rectangles.
The pressure of the tire concerned is shown
in one of the two rectangles (Y page 199).
Additionally, a warning tone sounds.
Each tire that is affected by a significant loss
of pressure is highlighted in the pressure dis-
play.
Restarting the tire pressure monitor When you restart the tire pressure monitor,
the currently set tire pressure are taken as
reference values for monitoring.
In most cases, the tire pressure monitor
detects the new reference values automati-
cally, e.g. after you have:
R changed the tire pressure
R mounted
R mounted new wheels or tires
However, you can also define reference val-
ues manually as described here.
Before restarting the tire pressure moni-
tor:
X Set the tire pressure to the value recom-
mended on the Tire and Loading Informa-
tion placard or the tire pressure table on
the B-pillar on the driver's side
(Y page 290).
Observe the notes on tire pressure when
doing so (Y page 290).
X Make sure that the tire pressure is correct
on all four wheels. Restarting the tire pressure monitor
(vehicles without steering wheel but-
tons):
X
Turn the key to position 2in the ignition
lock.
X Press the 0079menu button on the instru-
ment cluster repeatedly until the display
shows the following message:
+CAL- TPMS
+CAL- TPMS
X Press the 0074button on the instrument clus-
ter.
The display shows:
OK TPMS OK TPMS
The tire pressure monitor activation proc-
ess has begun. The tire pressures meas-
ured for the individual wheels are stored as
the new reference values, provided that the
tire pressure monitor considers them to be
plausible.
If you wish to cancel the restart:
X Press the 0075button or the 0079menu button
on the instrument cluster.
The activation process is canceled auto-
matically if 30 seconds elapse without
input.
Restarting the tire pressure monitor
(vehicles with steering wheel buttons):
X Turn the key to position 2in the ignition
lock.
X Press the 0080or007F button on the steer-
ing wheel repeatedly until the standard dis-
play is shown ( Ypage 189).
X Press the 0041or0068 button on the steer-
ing wheel repeatedly until the current pres-
sure of the individual tires is displayed or
the display shows the following message:
Tire Tire pres.
pres. displayed
displayed after
afterdriving
driving
for several minutes
for several minutes
X Press the 0045reset button on the instru-
ment cluster.
The display shows the following message: Tire pressure
295Wheels and tires Z

Monitor current tire pressure?
Monitor current tire pressure?
X Press the 0081button on the steering
wheel.
The display shows the following message:
Tire pres. monitor reactivated Tire pres. monitor reactivated
The tire pressure monitor activation proc-
ess has begun. The tire pressures meas-
ured for the individual wheels are stored as
the new reference values, provided that the
tire pressure monitor considers them to be
plausible.
If you wish to cancel the restart:
X Press the 0082button on the steering
wheel. 296
Tire pressureWheels and tires

Loading the vehicle
Instruction labels for tires and loads
G
WARNING
Overloaded tires can overheat, causing a
blowout. Overloaded tires can also impair the
steering and driving characteristics and lead
to brake failure. There is a risk of accident.
Observe the load rating of the tires. The load
rating must be at least half of the GAWR of
your vehicle. Never overload the tires by
exceeding the maximum load. The Tire and Loading Information placard on the
driver’s door B-pillar
Two instruction labels on your vehicle show
the maximum possible load.
(1) Only for vehicles with a gross weight of
less than 10,000 lbs (4,536 kg):
Tire and Loading Information placard 0043
is on the B-pillar on the driver's side. Tire
and Loading Information placard 0043
shows the permissible number of occu-
pants and the maximum permissible load
of the vehicle. It also contains details of
the tire sizes and corresponding pres-
sures for tires mounted at the factory.
(2) The vehicle identification plate is located on the base of the driver's seat. The vehi-
cle identification plate informs you of the
gross vehicle weight rating. It is made up
of the vehicle weight, all vehicle occu-
pants, the fuel and the cargo. You can
also find information about the maximum Gross Axle Weight Rating on the front and
rear axle.
The maximum gross axle weight rating is
the maximum weight that can be carried
by one axle (front or rear axle). Do not
exceed the maximum gross vehicle
weight or the maximum gross axle weight
rating for the front or rear axle.
Tire and Loading Information placard
General notes Only vehicles with a gross weight of less than
10,000 lbs (4,536 kg) have a Tire and Loading
Information placard on the B-pillar on the
driver's side.
Maximum permissible gross vehicle
weight rating
0043
Maximum number of seats
0044 Maximum permissible gross vehicle
weight rating
X Specification for maximum gross vehicle
weight 0044is listed in the Tire and Loading
Information placard: "The gross weight of
occupants and luggage must not exceed
XXX kilograms or XXX lbs."
The gross weight of all vehicle occupants,
cargo, luggage and trailer load/noseweight (if
applicable) must not exceed the specified
value.
i The details on the Tire and Loading Infor-
mation placard illustration are only an 298
Loading the vehicleWheels and tires

ITY). These documents are supplied when
the vehicle is delivered.
Consumption figures were found in the cur-
rently valid respective version:
R for vehicles from the Euro 5 standard
according to regulation (EC) no.
715/2007
R for vehicles from the Euro 6 standard
according to regulation (EC) no.
595/2009
Fuel consumption depends on:
R the vehicle version
R the style of driving
R the operating conditions
R the type or quality of the fuel used
The vehicle will use more fuel than usual in
the following situations:
R at very low outside temperatures
R in city traffic
R during short journeys
R on mountainous terrain
R when towing a trailer
To keep fuel consumption low, observe the
advice in the "Protection of the environment"
section (Y page 22).
The following components of the different
vehicle versions influence fuel consumption:
R tire sizes, tire tread, tire pressure, tire con-
dition
R body
R transmission ratios for the drive assem-
blies
R additional equipment (e.g. air-conditioning
system, auxiliary heating system).
For these reasons, the actual consumption
figures for your vehicle may deviate from the
consumption figures determined according
to EU Directive 80/1268/EEC.
Data concerning fuel consumption are
recorded in the on-board computer; use the
steering wheel buttons to call up the Trip
computer menu (Ypage 197). Diesel Exhaust Fluid (DEF) General notes
!
Only use DEF in accordance with
ISO 22241. The exhaust gas aftertreatment
system may otherwise be damaged.
Observe the MB Specifications for Service
Products, Sheet No. 352.0.
Damage caused by the use of other reduc-
ing agents will invalidate the New Vehicle
Limited Warranty.
! If DEF comes into contact with a painted
or aluminum surface, wash the surface off
immediately with plenty of water.
High ambient temperatures
When opening the DEF tank filler cap at high
outside temperatures, ammonia vapors may
escape. Ammonia vapors have a pungent
odor and are particularly irritating for your
skin, respiratory organs and eyes. This may
result in burning eyes, nose and throat, as
well as coughing and watering eyes. Do not
inhale ammonia vapors.
If DEF heats up, e.g. in direct sunlight, in the
DEF supply reservoir for some time to over
122 ‡ (50 †), ammonia vapor will develop.
Low ambient temperatures
DEF freezes at a temperature of approx-
imately 12 ‡(00F811 †). The vehicle is equipped
with a DEF preheating system at the factory.
Winter operation is therefore also guaranteed
at temperatures under 12 ‡ (00F811 †).
Additives and tap water
! Do not mix DEF with any additives and do
not dilute DEF with tap water. Otherwise,
the exhaust gas aftertreatment may be
damaged.
Observe the MB Specifications for Service
Products, Sheet No. 352.0.
Damage that arises through the use of addi-
tives or tap water will invalidate the New
Vehicle Limited Warranty. 324
Service products and capacitiesTechnical data