Problems with the engine
Problem
Possible causes/consequences and
M
MSolutions The engine does not
start. The HOLD function or DISTRONIC PLUS is activated.
X Deactivate the HOLD function (Y page 183) or DISTRONIC
PLUS (Y page 171).
X Try to start the engine again. The engine does not
start. The starter motor
can be heard. R
There is a malfunction in the engine electronics.
R There is a malfunction in the fuel supply.
X Turn the key back to position 0in the ignition lock before
attempting to start the engine again.
or X Press the Start/Stop button repeatedly until all indicator lamps
in the instrument cluster go out.
X Try to start the engine again (Y page 143). Avoid excessively
long and frequent attempts to start the engine, as this will drain
the battery.
If the engine does not start after several attempts: X Consult a qualified specialist workshop. The engine does not
start. You cannot hear
the starter motor. The on-board voltage is too low because the battery is too weak or
discharged.
X Jump-start the vehicle (Y page 304).
If the engine does not start despite attempts to jump-start it:
X Consult a qualified specialist workshop. The starter motor was exposed to a thermal load that was too high.
X Allow the starter motor to cool down for approximately two
minutes.
X Try to start the engine again.
If the engine still does not start:
X Consult a qualified specialist workshop. Vehicles with a petrol
engine:
The engine is not run-
ning smoothly and is
misfiring. There is a malfunction in the engine electronics or in a mechanical
component of the engine management system.
X Only depress the accelerator pedal slightly.
Otherwise, non-combusted fuel may get into the catalytic con-
verter and damage it.
X Have the cause rectified immediately at a qualified specialist
workshop. 150
DrivingDriving and parking
Transmission positions
B Park position
This prevents the vehicle from roll-
ing away when stopped. Do not
shift the transmission into position
P (Y page 152) unless the vehicle is
stationary. The parking lock should not be used as a brake when park-
ing. In order to secure the vehicle,
always apply the electric parking
brake in addition to the parking
lock.
The key can only be removed if the transmission is in position P. If the
key is removed from the ignition
lock, the selector lever is locked. C Reverse gear
Only shift the transmission to
R
when the vehicle is stationary. A Neutral
Do not shift the transmission to
N
while driving. Otherwise, the auto-
matic transmission could be dam-
aged.
No power is transmitted from the
engine to the drive wheels.
Releasing the brake pedal will allow
you to move the vehicle freely, e.g. to push it or tow it.
If ESP ®
is deactivated or faulty:
only shift the transmission to posi-
tion Nif the vehicle is in danger of
skidding, e.g. on icy roads.
! Rolling in neutral
Ncan lead to
damage to the transmission. 7 Drive
The automatic transmission
changes gear automatically. All
forward gears are available. Driving tips
Changing gear The automatic transmission shifts to the indi-
vidual gears automatically when it is in trans-
mission position D. Gearshifting is deter-
mined by:
R the selected drive program (Y page 154)
R the position of the accelerator pedal
(Y page 153)
R the road speed
Accelerator pedal position Your style of driving influences how the auto-
matic transmission shifts gear:
R little throttle: early upshifts
R more throttle: late upshifts
Double-clutch function When shifting down, the double-clutch func-
tion is active regardless of the currently selec-
ted drive program. The double-clutch functionreduces load change reactions and is condu-cive to a sporty driving style. The sound gen-
erated by the double-clutch function depends
on the drive program selected.
Kickdown Use kickdown for maximum acceleration.
X Depress the accelerator pedal beyond the
pressure point.
The transmission shifts to a lower gear
depending on the engine speed.
X Ease off the accelerator pedal once the
desired speed is reached.
The automatic transmission shifts back up. Automatic transmission
153Driving and parking Z
Downshifting
X Briefly press the selector lever to the left
towards D–.
or X Pull the left-hand steering wheel gearshift
paddle (Y page 154).
In cases where it is permissible, the auto-
matic transmission shifts down to the next gear.
i If you desire maximum acceleration, push
the selector lever to the left or pull and hold the left-hand steering wheel gearshift pad-
dle until the transmission shifts to the opti-
mal gear for the current speed.
i If the engine exceeds the maximum
engine speed when shifting down, the auto-
matic transmission protects against engine damage by not shifting down.
i Automatic downshifting occurs when
coasting.
Deactivating
If you have activated manual drive program
M, it will remain active for a certain amount of time. Under certain conditions the minimum
amount of time is extended, e.g. in the case of lateral acceleration, during an overrun phase
or when driving on steep terrain.
If manual drive program Mhas been deacti-
vated, the automatic transmission shifts into
the automatic drive program that was last
selected, i.e. Eor S.
You can also deactivate manual drive pro-
gram Myourself:
X Pull on the right-hand steering wheel gear-
shift paddle and hold it in place
(Y page 154).
or
X Use the lever to switch the transmission
position. or
X Use the program selector button to change
the drive program (Y page 154).
Manual drive program Mis deactivated.
The automatic transmission switches into
the automatic drive program that was last
selected, i.e. Eor S. Manual drive program
General notes In this drive program, you can permanently
change gear yourself by using the steering
wheel gearshift paddles. The transmission
must be in position D.
i In addition to permanent drive program
M, you can also activate temporary drive
program M(Y page 155).
Activating the manual drive program Manual drive program
Mdiffers from drive
program Swith regard to spontaneity,
responsiveness and the smoothness of the
gear changes.
You can select manual drive program Mwith
the program selector button. You can change gear using the steering wheel gearshift pad-
dles or the selector lever in manual drive pro-
gram Mif the transmission is in position D.
The selected gear appears in the multifunc-
tion display.
X Press the program selector button
(Y page 154) until Mappears in the multi-
function display.
Upshifting X
Briefly press the selector lever to the right
towards D+.
or X Pull the right-hand steering wheel gearshift
paddle (Y page 154).
The automatic transmission shifts up to the next gear. 156
Automatic transmissionDriving and pa
rking
Using the key
X Turn the key to position 0in the ignition
lock and remove it.
The immobiliser is activated.
i The key can only be removed if the trans-
mission is in position P.
Using KEYLESS-GO
X Press the Start/Stop button (Y page 141).
The engine stops and all the indicator
lamps in the instrument cluster go out.
i When the driver's door is closed, this cor-
responds to key position 1. When the driv-
er's door is open, this corresponds to key
position 0: "key removed".
i The engine can be switched off while the
vehicle is in motion by pressing and holding
the Start/Stop button for about three sec-
onds. This function operates independently of the ECO start/stop automatic engine
switch-off function. Electric parking brake
General notes G
WARNING
If you leave children unattended in the vehi-
cle, they may be able to set the vehicle in
motion if, for example, they:
R release the parking brake
R shift the automatic transmission out of park
position Por shift manual transmission into
neutral
R start the engine
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the key with you and lock the vehicle. Never leave
children unattended in the vehicle. The function of the electric parking brake is
dependent on the on-board voltage. If the on-
board voltage is low or if there is a malfunc-
tion in the system, it may not be possible to
apply the released parking brake.
X If this is the case, only park the vehicle on
level ground and secure it to prevent it from
rolling away.
X Vehicles with automatic transmission:
shift the automatic transmission to posi-
tion P.
X Vehicles with manual transmission:
engage first gear.
It may not be possible to release an applied
parking brake if the on-board voltage is low or if there is a malfunction in the system. Con-
tact a qualified specialist workshop.
i The electric parking brake carries out a
function check at regular intervals when
the engine is switched off. Noises that
occur are normal.
Applying/releasing manually X
To apply: push handle :.
When the electric parking brake is applied, the red !indicator lamp lights up in the
instrument cluster.
i The electric parking brake can also be
applied when the key is removed.
X To release: pull handle:.
The red !indicator lamp in the instru-
ment cluster goes out.
i The electric parking brake can only be
released: Parking
163Driving and parking Z
Driving tips
General notes
Important safety notes G
WARNING
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at all. This could affect, for example, the power steering and the brake
boosting effect. You will require considerably
more effort to steer and brake. There is a risk of an accident.
Do not switch off the ignition while driving.
Drive sensibly – save fuel Observe the following tips to save fuel:
R The tyres should always be inflated to the
recommended tyre pressure.
R Remove unnecessary loads.
R Warm up the engine at low engine speeds.
R Avoid frequent acceleration or braking.
R Observe the service intervals in the Service
Booklet or in the service interval display.
Have all the maintenance work carried out
in accordance with Daimler AG regulations.
Fuel consumption also increases when driv-
ing in cold weather, in stop-start traffic, on
short journeys and in hilly terrain. ECO display
ECO display (example: colour multifunction dis-
play)
The ECO display provides feedback on how
economical your driving characteristics are.
The ECO display assists you in achieving the
most economical driving style for the selec- ted settings and prevailing conditions. Con-
sumption can be significantly influenced by
your driving style.
The ECO display consists of three bars:
R Acceleration
Acceleration
R Constant Constant
R Coasting
Coasting
The percentage count is the mean value of the three bar values. The three bars and the mean
value begin at the value of 50%. A higher per- centage count indicates a more economical
driving style.
The ECO display does not indicate the actual
fuel consumption. A fixed percentage count
in the ECO display does not indicate a fixed
consumption.
In addition to driving style, the consumption is
affected by many other factors, such as:
R load
R tyre pressure
R cold start
R choice of route
R the use of electrical consumers
These factors are not included in the ECO dis-
play.
The evaluation of your driving style takes the following three categories into consideration:
R Accel. Accel. (evaluation of all acceleration pro-
cesses):
- the bar fills up: moderate acceleration,
especially at higher speeds
- the bar empties: sporty acceleration
R Constant
Constant (assessment of driving behav-
iour at all times):
- the bar fills up: constant speed and
avoidance of unnecessary acceleration
and deceleration
- the bar empties: fluctuations in speed
R Coasting Coasting (assessment of all deceleration
processes):
- the bar fills up: anticipatory driving, keep-
ing your distance and early release of the Driving tips
165Driving and pa rking Z
Limited braking performance on salt-
treated roads If you drive on salt-treated roads, a layer of
salt may form on the brake discs and pads.
This can increase the braking distance con-
siderably.
R Apply the brakes occasionally in order to
prevent any salt build-up. Ensure that you
do not endanger other road users when
doing so.
R Carefully depress the brake pedal at the
end of the journey and when starting the
next journey.
R Maintain a much greater distance to the
vehicle in front.
New brake pads/linings Brake pads/linings and discs that are either
new or have been replaced only achieve opti-
mum braking effect after several hundred kil-
ometres of driving. Compensate for the
reduced braking effect by applying greater
force to the brake pedal.
For safety reasons, Mercedes-Benz recom-
mends that you only have brake pads/linings fitted to your vehicle which have been
approved for Mercedes-Benz vehicles or
which correspond to an equivalent quality
standard. Brake pads/linings which have not
been approved for Mercedes-Benz vehicles or
which are not of an equivalent quality could
affect your vehicle's operating safety.
High-performance and ceramic brake
system for AMG vehicles The high-performance brake system is only
available on AMG vehicles.
The AMG brake systems are designed for
heavy loads. This may lead to noise when
braking. This is dependent on:
R speed
R braking force
R ambient conditions, e.g. temperature and
humidity The wear of individual components of the
brake system, such as the brake pads/linings
or brake discs, depends on the individual driv-
ing style and operating conditions.
For this reason, it is impossible to state a
mileage (service life) that will be valid under
all circumstances. An aggressive driving style will lead to high wear. You can obtain more
information on this from a qualified specialist
workshop.
Brake pads/linings and discs that are either
new or have been replaced only achieve opti- mum braking effect after several hundred kil-
ometres of driving. Compensate for the
reduced braking effect by applying greater
force to the brake pedal. Always be aware of
this and adapt your driving and braking
accordingly during the running-in period.
Excessive heavy braking results in corre-
spondingly high brake wear. Observe the
brake system warning lamp in the instrument
cluster and note any brake status messages
in the multifunction display. If you regularly
drive at high speeds, it is particularly impor-
tant to have the brake system checked and
maintained regularly. Driving on wet roads
Aquaplaning If water has accumulated to a certain depth
on the road surface, there is a danger of aqua-
planing occurring, even if:
R you are driving at low speeds
R the tyres have adequate tread depth
For this reason, drive in the following manner in the event of heavy rain or in conditions in
which aquaplaning can occur:
R lower your speed
R avoid tyre ruts
R avoid sudden steering movements
R brake carefully Driving tips
167Driving and parking Z
Driving on flooded roads
!
Bear in mind that vehicles travelling in
front or in the opposite direction create
waves. This may cause the maximum per-
missible water depth to be exceeded.
These notes must be observed under all
circumstances. You could otherwise dam-
age the engine, the electronics or the trans- mission.
If you must drive on stretches of road on
which water has collected, please bear in
mind that:
R the maximum permissible fording depth in
still water is 12 cm
R you should drive no faster than walking
pace Winter driving
G
WARNING
If you shift down on a slippery road surface in an attempt to increase the engine's braking
effect, the drive wheels could lose their grip.
This increases the risk of skidding and having
an accident.
Do not shift down for additional engine brak-
ing on a slippery road surface. G
DANGER
If the exhaust pipe is blocked or adequate
ventilation is not possible, poisonous gases
such as carbon monoxide (CO) may enter the vehicle. This is the case, e.g. if the vehicle
becomes trapped in snow. There is a risk of
fatal injury.
If you leave the engine or the auxiliary heating
running, make sure the exhaust pipe and area
around the vehicle are clear of snow. To
ensure an adequate supply of fresh air, open a window on the side of the vehicle that is not
facing into the wind.
Have your vehicle winterproofed at a qualified specialist workshop at the onset of winter. You should drive particularly carefully on slip-
pery road surfaces. Avoid sudden accelera-
tion, steering and braking manoeuvres. Do
not use cruise control.
If the vehicle threatens to skid or cannot be
stopped when moving at low speed:
X Vehicles with manual transmission:
shift to neutral.
X Vehicles with automatic transmission:
shift the transmission to position N.
X Try to bring the vehicle under control by
using corrective steering.
The outside temperature indicator is not
designed to serve as an ice-warning device
and is therefore unsuitable for that purpose.
Changes in the outside temperature are dis-
played after a short delay.
Indicated temperatures just above the freez-
ing point do not guarantee that the road sur-
face is free of ice. The road may still be icy,
especially in wooded areas or on bridges. The
vehicle could skid if you fail to adapt your
driving style. Always adapt your driving style
and drive at a speed to suit the prevailing
weather conditions.
You should pay special attention to road con- ditions when temperatures are around the
freezing point.
Further information on driving with snow
chains, see (Y page 317).
For more information on driving with summer tyres, see (Y page 316).
Observe the notes in the "Winter operation"
section (Y page 316). Driving systems
Cruise control
General notes Cruise control maintains a constant road
speed for you. It brakes automatically in order
to avoid exceeding the set speed. On long and
steep downhill gradients, especially if the
vehicle is laden, you must select a lower gear 168
Driving syste
msDriving and parking
in good time. By doing so, you will make use of
the braking effect of the engine. This relieves
the load on the brake system and prevents
the brakes from overheating and wearing too quickly.
Use cruise control only if road and traffic con- ditions make it appropriate to maintain a
steady speed for a prolonged period. You canstore any road speed above 30 km/h.
Important safety notes If you fail to adapt your driving style, cruise
control can neither reduce the risk of acci-
dent nor override the laws of physics. Cruise
control cannot take road, weather and traffic
conditions into account. Cruise control is only an aid. You are responsible for the distance to
the vehicle in front, for vehicle speed, for
braking in good time and for maintaining lane.
Do not use cruise control:
R in road and traffic conditions which do not
allow you to maintain a constant speed, e.g. heavy traffic or winding roads.
R on slippery roads. Braking or accelerating
may cause the drive wheels to lose traction
and the vehicle could then skid.
R when there is poor visibility, e.g. due to fog,
heavy rain or snow.
If there is a change of drivers, advise the new driver of the stored speed. Cruise control lever Cruise control lever
:
To store the current speed or a higher
speed
; LIM indicator lamp
= To store the current speed and to call up
the last stored speed
? To store the current speed or a lower
speed
A To switch between cruise control and var-
iable SPEEDTRONIC
B To deactivate cruise control
You can operate cruise control and variable
SPEEDTRONIC with the cruise control lever.
LIM indicator lamp ;on the cruise control
lever indicates which system you have selec- ted:
R LIM indicator lamp ; ;off: cruise control
is selected.
R LIM indicator lamp ;
;on: variable
SPEEDTRONIC is selected.
When you activate cruise control, the stored
speed is shown in the multifunction display
for five seconds. The speed is then perma-
nently displayed in the status indicator
together with the ¯symbol.
Selecting cruise control X
Check whether LIM indicator lamp ;is off.
If it is off, cruise control is already selected. Driving systems
169Driving and parking Z