Page 97 of 357
Problems with the roof
Problem
Possible causes/consequences and
M
MSolutions The roof will not open or
close. The boot separator is not closed and not properly engaged.
X Close the boot separator (Y page 90). The boot lid is open.
X Close the boot lid (Y page 82). The on-board voltage is too low.
X Leave the engine running. The roof has been opened and closed several times in a row. The
roof drive has been automatically deactivated.
You can open and close the roof again after approximately ten
minutes.
X Switch off the ignition and turn it back on.
X Repeat the opening or closing procedure. The automatic roof mechanism is faulty.
X Consult a qualified specialist workshop. 94
RoofOpening and closing
Page 98 of 357
Useful information
..............................96
Correct driver's seat position ............96
Seats .................................................... 97
Steering wheel .................................. 100
Mirrors ............................................... 103
Memory function .............................. 106 95Seats, steering wheel and mirrors
Page 99 of 357

Useful information
i This Owner's Manual describes all mod-
els, series and optional equipment for your
vehicle that were available at the time of
going to press. National variations are pos- sible. Note that your vehicle may not be
equipped with all of the functions descri-
bed. This is also the case for systems and
functions relevant to safety.
i Read the information on qualified special-
ist workshops: (Y page 24). Correct driver's seat position
X
Observe the safety guidelines on seat
adjustment (Y page 97).
X Make sure that seat =is correctly adjus-
ted.
Manual seat adjustment (Y page 98)
Electrical seat adjustment (Y page 98)
When adjusting the seat, make sure that:
R you are as far away from the driver's airbag
as possible
R you are sitting in a normal upright position
R you can fasten the seat belt properly
R you have moved the backrest to an almost
vertical position R
you have set the seat angle so that your
thighs are gently supported
R you can depress the pedals properly
X Check whether the head restraint is adjus-
ted correctly.
When doing so, make sure that you have
adjusted the head restraint so that the back
of your head is supported at eye level by the centre of the head restraint.
X Observe the safety guidelines on steering
wheel adjustment (Y page 100).
X Make sure that steering wheel :is adjus-
ted correctly.
Adjusting the steering wheel manually
(Y page 101)
Adjusts the steering wheel electrically
(Y page 101)
When adjusting the steering wheel, make
sure that:
R you can hold the steering wheel with your
arms slightly bent
R you can move your legs freely
R you can see all the displays in the instru-
ment cluster clearly
X Observe the safety guidelines for seat belts
(Y page 42).
X Check whether you have fastened seat
belt ;properly (Y page 44).
The seat belt should:
R fit snugly across your body
R be routed across the middle of your shoul-
der
R be routed across your hips in the pelvic
area
X Before starting off, adjust the rear-view mir-
ror and the exterior mirrors (Y page 103) in
such a way that you have a good view of
road and traffic conditions.
X Vehicles with a memory function: save
the seat, steering wheel and exterior mirror
settings (Y page 106). 96
Correct driver's seat positionSeats, steering wheel and mirrors
Page 100 of 357

Seats
Important safety notes
G
WARNING
If children adjust the seats, they could
become trapped, especially if they are unat-
tended. There is a risk of injury.
When leaving the vehicle, always take the key with you and lock the vehicle. Never leave
children unattended in the vehicle.
The seats can still be adjusted when there is
no key in the ignition lock. G
WARNING
When adjusting a seat, you or another vehicle occupant could become trapped by the guiderail of the seat, for instance. There is a risk of
injury.
Make sure that no one has any part of their
body within the sweep of the seat when
adjusting it.
Observe the safety notes on "Airbags"
(Y page 45) and "Children in the Vehicle"
(Y page 51). G
WARNING
If the driver's seat is not engaged, it can move unexpectedly while the vehicle is in motion.
This could cause you to lose control of the
vehicle. There is a risk of an accident.
Always make sure that the driver's seat is
engaged before starting the engine. G
WARNING
If you adjust the seat height carelessly, you or other vehicle occupants could be trapped andthereby injured. Children in particular could
accidentally press the electrical seat adjust-
ment buttons and become trapped. There is a
risk of injury.
While moving the seats, make sure that your
hands or other body parts do not get under the
lever assembly of the seat adjustment sys-
tem. G
WARNING
The head restraints cannot provide the inten-
ded protection unless they are fitted and
adjusted correctly. There is an increased risk of injury to the head and neck in the event of
an accident or sudden braking, for example.
Always drive with the head restraints fitted.
Ensure that the centre of the head restraints
support the back of each vehicle occupant's
head at eye level before driving off. G
WARNING
You could lose control of the vehicle while
driving if you:
R adjust the driver's seat, steering wheel or
mirror
R fasten the seat belt.
There is a risk of an accident.
Adjust the driver's seat, steering wheel or
mirror and fasten the seat belt before starting
the engine.
! To avoid damage to the seats and the seat
heating, observe the following information:
R do not spill any liquids on the seats. If
liquid is spilled on the seats, dry them as
soon as possible.
R if the seat covers are damp or wet, do not
switch on the seat heating. The seat
heating should also not be used to dry
the seats.
R clean the seat covers as recommended;
see the "Interior care" section.
R do not transport heavy loads on the
seats. Do not place sharp objects on the
seat cushions, e.g. knives, nails or tools. The seats should only be occupied by
passengers, if possible.
R when the seat heating is in operation, do
not cover the seats with insulating mate- rials, e.g. blankets, coats, bags, seat cov-
ers, child seats or booster seats.
! Make sure that there are no objects in the
footwell under or behind the seats when
moving the seats back. There is a risk that Seats
97Seats, steering wheel and mirrors Z
Page 101 of 357

the seats and/or the objects could be dam-
aged.
i The head restraints are fitted with the
NECK-PRO system (Y page 49). For this
reason, it is not possible to remove the
head restraints from the seats.
For more information, contact a qualified
specialist workshop. Adjusting the seats manually
X
To set seat fore-and-aft adjustment: lift
lever :and slide the seat forwards or
backwards.
X Release lever :again.
Make sure that you hear the seat engage in
position.
X To adjust the backrest angle: relieve the
pressure on the backrest.
X Pull handle ;and adjust the backrest to
the desired angle.
X Release handle ;again.
The backrest must audibly engage.
X To adjust the seat height: pull handle=
upwards or push it down repeatedly until
the seat has reached the desired height. Adjusting the seats electrically
:
Backrest angle
; Seat fore-and-aft adjustment
= Seat cushion angle
? Seat height
i You can store the seat settings using the
memory function (Y page 106). Adjusting the head restraints
Adjusting the head restraints manually X
To raise/lower: push the head restraint
upwards or pull it down into the desired
position. 98
SeatsSeats, steering
wheel and mirrors
Page 102 of 357

Adjusting the 4-way lumbar support
:
To raise the backrest contour
; To soften the backrest contour
= To lower the backrest contour
? To harden the backrest contour
You can adjust the contour of the seat backr-
ests individually to provide optimum support
for your back. Switching the seat heating on/off
Switching on/off G
WARNING
If you repeatedly switch on seat heating, the
seat cushion and backrest padding may
become very hot. The health of vehicle occu-
pants with limited temperature sensitivity or a limited ability to react to excessively high
temperatures may be affected or they may
even suffer burn-like injuries. There is a risk of
injury.
Therefore, do not switch on the seat heating
repeatedly. Driver's and front-passenger seat
The three red indicator lamps in the button
indicate the heating level you have selected.
The system automatically switches from level 3 to level 2after approximately eight
minutes.
The system automatically switches from level
2 to level 1after approximately ten minutes.
The system automatically switches off
approximately 20 minutes after it is set to
level 1.
X Make sure that the key is in position 1or 2
in the ignition lock.
X To switch on: press button:repeatedly
until the desired heating level is set.
X To switch off: press button:repeatedly
until all the indicator lamps go out.
Problems with the seat heating The seat heating has switched off prema-
turely or cannot be switched on. The vehicle's
electrical system voltage is too low because
too many electrical consumers are switched
on.
X Switch off electrical consumers that you do
not need, such as the rear window heating
or interior lighting.
X Once the battery is sufficiently charged,
switch the seat heating on again. Seats
99Seats, steering wheel and mirrors Z
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AIRSCARF
Activating/deactivating G
WARNING
When AIRSCARF is switched on, very hot air
can flow from the vents in the head restraints. This could result in burns in the immediate
vicinity of the air vents. There is a risk of injury.
Reduce the heater output before it becomes
too hot. The AIRSCARF function warms the head and
neck area of vehicle occupants with warm air.
The warm air flows out of the holes in the head restraints.
The three red indicator lamps in the button
indicate the heating level you have selected.
X Make sure that the key is in position 2in the
ignition lock.
X To switch on: press button:.
Three red indicator lamps in the button light up. The blower starts up after a preheating
phase of seven seconds.
X Press button :repeatedly until the
desired heating level is set.
X To switch off: press button:repeatedly
until all the indicator lamps go out.
i The blower continues running for seven
seconds to cool down the heating ele-
ments.
i If the battery voltage is too low, AIRSCARF
may switch off. Problems with AIRSCARF AIRSCARF has switched off prematurely or
will not switch on. The vehicle's electrical sys-
tem voltage is too low because too many
electrical consumers are switched on.
X Switch off electrical consumers that you do
not need, such as the rear window heating
or interior lighting.
X Switch on AIRSCARF again. Steering wheel
Important safety notes
G
WARNING
You could lose control of the vehicle while
driving if you:
R adjust the driver's seat, steering wheel or
mirrors
R fasten the seat belt
There is a risk of an accident.
Adjust the driver's seat, head restraint, steer-
ing wheel and mirrors and fasten your seat
belt before starting the engine. G
WARNING
If the steering wheel lock is engaged, the vehi- cle can no longer be steered. There is a risk of
an accident.
Always switch on the ignition when towing
with a tow rope or a towing bar. G
WARNING
Children could become trapped by the steer-
ing wheel if they adjust it. There is a risk of
injury.
When leaving the vehicle, always take the key with you and lock the vehicle. Never leave
children unattended in the vehicle.
The electrically adjustable steering wheel can
still be adjusted when there is no key in the
ignition lock. 100
Steering wheelSeats
, steering wheel and mirrors
Page 104 of 357

Adjusting the steering wheel man-
ually :
Release lever
; To adjust the steering wheel height
= To adjust the steering wheel position
(fore-and-aft adjustment)
X Push release lever :down completely in
the direction of the arrow.
The steering column is unlocked.
X Adjust the steering wheel to the desired
position.
X Push release lever :up completely.
The steering column is locked.
X Check if the steering column is locked.
When doing so, try to push the steering
wheel up or down or try to move it in the
fore-and-aft direction. Adjusting the steering wheel electri-
cally :
To adjust the steering wheel height
; To adjust the steering wheel position
(fore-and-aft adjustment) i
Further related subjects:
R EASY-ENTRY/EXIT feature
(Y page 101)
R storing settings (Y page 106) EASY-ENTRY/EXIT feature
Important safety notes G
WARNING
If you drive off while the EASY-ENTRY/EXIT
feature is making adjustments, you could lose
control of the vehicle. There is a risk of an
accident.
Always wait until the adjustment process is
complete before driving off. G
WARNING
When the EASY-ENTRY/EXIT feature adjusts
the steering wheel, you and other vehicle
occupants – particularly children – could
become trapped. There is a risk of injury.
While the EASY-ENTRY/EXIT feature is mak-
ing adjustments, make sure that no one has
any body parts in the sweep of the steering
wheel.
If someone is trapped:
R press one of the memory function position
buttons, or
R move the switch for steering wheel adjust-
ment in the opposite direction to that in
which the steering wheel is moving.
The adjustment process is stopped. G
WARNING
When the EASY-ENTRY/EXIT feature adjusts
the steering wheel and the driver's seat, you
and other vehicle occupants – particularly
children – could become trapped. There is a
risk of injury.
While the EASY-ENTRY/EXIT feature is mak-
ing adjustments, make sure that no one has
any body parts in the sweep of the seat and
the steering wheel. Steering wheel
101Seats, steering wheel and mirrors
Z