Do not start the vehicle using a rapid charging device. If your vehicle's battery is discharged,
the engine can be jump-started from another vehicle or from a second battery using jumper
cables. Observe the following points:
R The battery is not accessible in all vehicles. If the other vehicle's battery is not accessible,
jump-start the vehicle using a second battery or a jump-starting device.
R You may only jump-start the vehicle when the engine and exhaust system are cold.
R Do not start the engine if the battery is frozen. Let the battery thaw first.
R Only jump-start from batteries with a 12 V voltage rating.
R Only use jumper cables which have a sufficient cross-section and insulated terminal clamps.
R If the battery is fully discharged, leave the battery that is being used to jump-start connected
for a few minutes before attempting to start. This charges the battery slightly.
R Make sure that the two vehicles do not touch.
Make sure that:
R the jumper cables are not damaged.
R when the jumper cables are connected to the battery, uninsulated sections of the terminal
clamp do not come into contact with other metal sections.
R the jumper cables cannot come into contact with parts which can move when the engine
is running, such as the V-belt pulley or the fan.
X Secure the vehicle by applying the electric parking brake.
X Shift the transmission to position P.
X Make sure that the ignition is switched off (Y page 171). All indicator lamps in the instrument
cluster must be off. When using the SmartKey, turn the SmartKey to position 0in the ignition
lock and remove it (Y page 171).
X Switch off all electrical consumers, e.g. rear window defroster, lighting, etc.
X Open the hood. Example: earth point cover
X
Turn fasteners 0043one 00C4turn and remove.
X Remove the cover whilst pressing down on trim panel 0044of the washer fluid reservoir. 374
Jump-startingBreakdown assistance
Towing and tow-starting
Important safety notes
G
WARNING
Functions relevant to safety are restricted or
no longer available if:
R the engine is not running.
R the brake system or the power steering is
malfunctioning.
R there is a malfunction in the voltage supply
or the vehicle's electrical system.
If your vehicle is being towed, much more
force may be necessary to steer or brake.
There is a risk of an accident.
In such cases, use a tow bar. Before towing,
make sure that the steering moves freely. G
WARNING
You can no longer steer the vehicle if the
steering wheel lock has been engaged. There
is a risk of an accident.
Always switch off the ignition when towing the
vehicle with a tow cable or a tow bar. G
WARNING
If the weight of the vehicle to be towed or tow-
started is greater than the permissible gross
weight of your vehicle:
R the towing eye could detach itself
R the vehicle/trailer combination could
rollover.
There is a risk of an accident.
When towing or tow-starting another vehicle,
its weight should not be greater than the
permissible gross weight of your vehicle.
! If DISTRONIC PLUS or the HOLD function
is activated, the vehicle brakes
automatically in certain situations. To
prevent damage to the vehicle, deactivate
DISTRONIC PLUS and the HOLD function in
the following or other similar situations:
R when towing the vehicle
R in the car wash !
Make sure that the electric parking brake
is released. If the electric parking brake is
faulty, visit a qualified specialist workshop.
! Secure the tow rope or tow bar to the
towing eye only. Otherwise, the vehicle
could become damaged.
! Do not use the towing eye for recovery,
this could damage the vehicle. If in doubt,
recover the vehicle with a crane.
! When towing, pull away slowly and
smoothly. If the tractive power is too high,
the vehicles could be damaged.
! Shift the automatic transmission to Nand
do not open the driver's or front
passenger's door during towing. The
automatic transmission may otherwise
shift to position P, which could damage the
transmission.
! Do not tow with sling-type equipment.
This could damage the vehicle.
! The vehicle can be towed a maximum of
30 miles (50km). The towing speed of
30 mph (50 km/h) must not be exceeded.
If the vehicle has to be towed more than
30 miles (50km), the entire vehicle must be
raised and transported.
! If you tow or tow-start another vehicle, its
weight must not exceed the maximum
permissible gross vehicle weight of your
vehicle.
Information on your vehicle's gross vehicle
weight rating can be found on the vehicle
identification plate (Y page 422).
It is better to have the vehicle transported
than to have it towed.
If the vehicle has suffered transmission
damage, have it transported on a transporter
or trailer.
The automatic transmission must be in
position Nwhen the vehicle is being towed.
If the automatic transmission cannot be
shifted to position N, have the vehicle
transported on a transporter or trailer. 376
Towing and tow-startingBreakdown assistance
The battery must be connected and charged.
Otherwise, you:
R cannot turn the SmartKey to position 2in
the ignition lock
R cannot release the electric parking brake
R cannot shift the automatic transmission to
position N
i Disarm the automatic locking feature
before the vehicle is towed (Y page 92). You
could otherwise be locked out when
pushing or towing the vehicle. Installing/removing the towing eye
Installing the towing eye The brackets for the screw-in towing eyes are
located in the bumpers. They are at the rear
and at the front, under covers 0043.
X Remove the towing eye from the vehicle
tool kit/stowage tray (Y page 364).
X Remove cover 0043from the opening.
X Screw in and tighten the towing eye
clockwise to the stop. Removing the towing eye X
Unscrew and remove the towing eye.
X Attach cover 0043to the bumper and press
until it engages.
X Place the towing eye in the vehicle tool kit/
stowage tray. Towing the vehicle with the rear axle
raised
Only vehicles without 4MATIC can be
towed with the rear axle raised.
! The ignition must be switched off if you
are towing the vehicle with the rear axle
raised. Intervention by ESP ®
could
otherwise damage the brake system.
! Vehicles with 4MATIC must not be towed
with either the front or the rear axle raised,
as doing so will damage the transmission.
Vehicles with 4MATIC may either be towed
away with both axles on the ground or be
loaded up and transported.
X Switch on the hazard warning lamps
(Y page 140).
X If necessary, turn the SmartKey in the
ignition lock to position 0and remove the
SmartKey from the ignition lock.
X Take the SmartKey with you when you leave
the vehicle.
When towing your vehicle with the rear axle
raised, it is important that you observe the
safety instructions (Y page 376). Towing a vehicle with both axles on
the ground
It is important that you observe the safety
instructions when towing away your vehicle
(Y page 376).
The automatic transmission automatically
shifts to position Pwhen you open the driver's
or front-passenger door or when you remove
the SmartKey from the ignition lock. Towing and tow-starting
377Breakdown assistance Z
In order to ensure that the automatic
transmission stays in position Nwhen towing
the vehicle, you must observe the following
points:
X You must use the SmartKey instead of the
Start/Stop button (Y page 171).
X Make sure that the vehicle is stationary and
the SmartKey in the ignition lock is in
position 0.
X Turn the SmartKey to position 2in the
ignition lock.
X Depress and hold the brake pedal.
X Shift the automatic transmission to
position N.
X Release the brake pedal.
X Release the electric parking brake.
X Leave the SmartKey in position 2in the
ignition lock.
X Switch on the hazard warning lamps
(Y page 140).
i In order to signal a change of direction
when towing the vehicle with the hazard
warning lamps switched on, use the
combination switch as usual. In this case,
only the indicator lamps for the direction of
travel flash. After resetting the
combination switch, the hazard warning
lamp starts flashing again. Transporting the vehicle
! You may only secure the vehicle by the
wheels, not by parts of the vehicle such as
axle or steering components. Otherwise,
the vehicle could be damaged.
The towing eyes or trailer tow hitch can be
used to pull the vehicle onto a trailer or
transporter if you wish to transport it.
X Turn the SmartKey to position 2in the
ignition lock.
X Shift the automatic transmission to
position N. As soon as the vehicle has been loaded:
X
Prevent the vehicle from rolling away by
applying the electric parking brake.
X Shift the automatic transmission to
position P.
X Turn the SmartKey to position 0in the
ignition lock and remove it.
X Secure the vehicle. Notes on 4MATIC vehicles
! Vehicles with 4MATIC must not be towed
with either the front or the rear axle raised,
as doing so will damage the transmission.
Vehicles with 4MATIC may either be towed
away with both axles on the ground or be
loaded up and transported.
If the vehicle's transmission, front, or rear
axle is damaged, have the vehicle transported
on a truck or trailer.
In the event of damage to the electrical
system: if the battery is defective, the
automatic transmission will be locked in
position P. To shift the automatic
transmission to position N, you must provide
power to the vehicle's electrical system in the
same way as when jump-starting
(Y page 373).
Have the vehicle transported on a transporter
or trailer. Tow-starting (emergency engine
starting)
! Vehicles with automatic transmission
must not be tow-started. You could
otherwise damage the automatic
transmission.
i Information on "Jump-starting"
(Y page 373). 378
Towing and tow-startingBreakdown assistance
tires or chassis components replaced
immediately.
Mounting a wheel
Preparing the vehicle X
Stop the vehicle on solid, non-slippery and
level ground.
X Apply the electric parking brake manually.
X Bring the front wheels into the straight-
ahead position.
X Shift the transmission to position P.
X Make sure that "normal" level is selected
for AIRMATIC (Y page 216).
X Switch off the engine.
X Open the driver's door.
The on-board electronics now have status
0. This is the same as the SmartKey having
been removed.
X Remove Start/Stop button from ignition
lock (Y page 171).
or, if the SmartKey is inserted in the ignition
lock:
X Remove the SmartKey from the ignition
lock.
X If included in the vehicle equipment,
remove the tire-change tool kit from the
vehicle.
X Secure the vehicle to prevent it from rolling
away.
Securing the vehicle to prevent it from
rolling away If your vehicle is equipped with a wheel chock,
it can be found in the tire-change tool kit
(Y
page 364).
The folding wheel chock is an additional
safety measure to prevent the vehicle from
rolling away, for example when changing a
wheel.
X Fold both plates upwards 0043.
X Fold out lower plate 0044.
X Guide the lugs on the lower plate fully into
the openings in base plate 0087. X
On level ground: place chocks or other
suitable items under the front and rear of
the wheel that is diagonally opposite the
wheel you wish to change. X
On light downhill gradients: place
chocks or other suitable items in front of
the wheels of the front and rear axle. 408
Changing a
wheelWheels and tires
Raising the vehicle
G
WARNING
If you do not position the jack correctly at the
appropriate jacking point of the vehicle, the
jack could tip over with the vehicle raised.
There is a risk of injury.
Only position the jack at the appropriate
jacking point of the vehicle. The base of the
jack must be positioned vertically, directly
under the jacking point of the vehicle.
! The jack is designed exclusively for
jacking up the vehicle at the jacking points.
Otherwise, your vehicle could be damaged.
Observe the following when raising the
vehicle:
R to raise the vehicle, only use the vehicle-
specific jack that has been tested and
approved by Mercedes-Benz. If used
incorrectly, the jack could tip over with the
vehicle raised.
R the jack is designed only to raise and hold
the vehicle for a short time while a wheel
is being changed. It is not suited for
performing maintenance work under the
vehicle.
R avoid changing the wheel on uphill and
downhill slopes.
R before raising the vehicle, secure it from
rolling away by applying the parking brake
and positioning wheel chocks. Do not
disengage the parking brake while the
vehicle is raised.
R the jack must be placed on a firm, flat and
non-slip surface. On a loose surface, a
large, flat load-bearing underlay must be
used. On a slippery surface, a non-slip
underlay must be used, e.g. rubber mats.
R do not use wooden blocks or similar
objects as a jack underlay. Otherwise, the
jack will not be able to achieve its load-
bearing capacity due to the restricted
height. R
make sure that the distance between the
underside of the tires and the ground does
not exceed 1.2 in (3 cm).
R never place your hands and feet under the
raised vehicle.
R do not lie under the vehicle.
R do not start the engine when the vehicle is
raised.
R do not open or close a door or the trunk lid
when the vehicle is raised.
R make sure that no persons are present in
the vehicle when the vehicle is raised.
Vehicles with hub caps: the hub cap covers
the wheel bolts. Before you can unscrew the
wheel bolts, you must remove the hub caps.
Two different variants can be installed. Vehicles with plastic hub caps:
X
To remove: turn the center cover of hub
cap 0043counter-clockwise and remove.
X To install: before installing, ensure that
hub cap 0043is in the open position. To do
so, turn the center cover counter-
clockwise.
X Place hub cap 0043in position and turn the
center cover clockwise until you feel and
hear hub cap 0043engage.
X Make sure that hub cap 0043is installed
securely. Changing a wheel
409Wheels and tires Z