Problem
Possible causes/consequences and
M
MSolutions The engine cannot be
started using the key. The on-board voltage is too low.
X Switch off non-essential consumers, e.g. seat heating or interior
lighting, and try to start the engine again.
If this does not work:
X Check the starter battery and charge it if necessary
(Y page 362).
or
X Jump-start the vehicle (Y page 364).
or
X Consult a qualified specialist workshop. The engine cannot be
started using the Start/
Stop button. The key is
in the vehicle. The vehicle is locked.
X Unlock the vehicle and try to start the vehicle again. The key battery is discharged or nearly discharged.
X Check the key battery (Y page 88) and replace it if necessary
(Y page 88).
If this does not work: X Start your vehicle with the key in the ignition lock. There is interference from a powerful source of radio waves.
X Start your vehicle with the key in the ignition lock. You have lost a key. X
Have the key deactivated at a qualified specialist workshop.
X Report the loss immediately to the vehicle insurers.
X If necessary, have the locks changed as well. You have lost the emer-
gency key element. X
Report the loss immediately to the vehicle insurers.
X If necessary, have the locks changed as well. Doors
Important safety notes
United Kingdom only: G
WARNING
When the double locks are activated, the
doors can no longer be opened from the
inside. People in the vehicle can no longer get out, e.g. in hazardous situations. There is a
risk of injury. Therefore, do not leave any people unsuper-
vised in the vehicle, particularly children, eld- erly people or people in need of special assis-
tance. Do not activate the double lock when
people are in the vehicle.
If the vehicle has been locked from the out-
side, the double-lock function is activated as
standard. It is then not possible to open the
doors from inside the vehicle. You can deac-
tivate the double lock function by deactivat-
ing the interior motion sensor (Y page 81).90
DoorsOpening and closing
The doors can then be opened from the inside
after the vehicle has been locked from the
outside. The anti-theft alarm system is trig-
gered if the door is opened from the inside.
Switch off the alarm .
All countries: G
WARNING
If children are left unsupervised in the vehicle, they can:
R open doors and endanger other persons or
road users
R climb out and be injured by the traffic
R operate vehicle equipment and, for exam-
ple, trap themselves.
Children could also set the vehicle in motion, for example by:
R releasing the parking brake
R shifting the automatic transmission out of
park position P
R starting the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the key
with you and lock the vehicle. Never leave
children unattended in the vehicle. Always
keep the key out of reach of children.
Stow luggage or loads preferably in the boot. Observe the loading guidelines (Y page 314).Unlocking and opening the doors
from the inside
i When a door is opened, the side window
on that side opens slightly. When the door
is closed, the side window is raised again.
! The side windows will not open/close if
the battery is discharged or if the side win-
dows have iced up. It will then not be pos-
sible to close the door. Do not attempt to
force the door to close. You could other-
wise damage the door or the side window.
Only for the United Kingdom: if the vehicle
has been locked with the key or with KEY-
LESS-GO, the double lock function is activa- ted as standard. It is then not possible to open
the doors from inside the vehicle. You can
deactivate the double lock function by deac-
tivating the interior motion sensor . The doors can then be opened from the inside after thevehicle has been locked from the outside. The
anti-theft alarm system is triggered if the door
is opened from the inside. Switch off the
alarm (Y page 80).
For all countries except the United King-
dom:
You can open a door from inside the vehicle
even if it has been locked. If the vehicle has
previously been locked with the key or with
KEYLESS-GO, opening a door from the inside will trigger the anti-theft alarm system.
Switch off the alarm (Y page 80). X
Pull door handle ;.
If the door is locked, locking knob :pops
up. The door is unlocked and opens. Centrally locking and unlocking the
vehicle from the inside
You can centrally lock and unlock the vehicle from the inside. The buttons are located on
both doors. Doors
91Opening and closing Z
Front seats
X
Turn the key to position 1or 2in the ignition
lock (Y page 159).
X To switch on: press button:repeatedly
until the desired heating level is set.
X To switch off: press button:repeatedly
until all the indicator lamps go out.
i If the battery voltage is too low, the seat
heating may switch off.
Rear seats X
Turn the key to position 1or 2in the ignition
lock (Y page 159).
X To switch on: press button:repeatedly
until the desired heating level is set.
X To switch off: press button:repeatedly
until all the indicator lamps go out.
i If the battery voltage is too low, the seat
heating may switch off. 112
SeatsSeats, steering wheel and
mirrors
Problems with the seat heating
Problem
Possible causes/consequences and
M
MSolutions The seat heating has
switched off prema-
turely or cannot be
switched on. The on-board voltage is too low because too many electrical con-
sumers are switched on.
X Switch off electrical consumers that you do not need, such as
the rear window heating or interior lighting.
Once the battery is sufficiently charged, the seat heating can be
switched back on manually. Switching the seat ventilation on/off
Front seats The three blue indicator lamps in the buttons
indicate the blower setting you have selected.
X Turn the key to position 1or 2in the ignition
lock (Y page 159).
X To switch on: press button:repeatedly
until the desired blower setting is set.
X To switch off: press button:repeatedly
until all the indicator lamps go out.
i If the battery voltage is too low, the seat
ventilation may switch off.
i You can open the side windows using the
"Convenience opening" feature
(Y page 100). The seat ventilation of the
driver's seat automatically switches to the
highest level.
i When the vehicle is stationary, the fan
speed can be reduced automatically. This
reduces the noises of the seat ventilation. Seats
113Seats, steering wheel and mirrors Z
Problems with the seat ventilation
Problem
Possible causes/consequences and
M
MSolutions The seat ventilation has
switched off prema-
turely or cannot be
switched on. The on-board voltage is too low because too many electrical con-
sumers are switched on.
X Switch off electrical consumers that you do not need, such as
the rear window heating or interior lighting.
Once the battery is sufficiently charged, the seat ventilation can
be switched back on. Steering wheel
Important safety notes
G
WARNING
You could lose control of the vehicle while
driving if you:
R adjust the driver's seat, steering wheel or
mirrors
R fasten the seat belt
There is a risk of an accident.
Adjust the driver's seat, head restraint, steer-
ing wheel and mirrors and fasten your seat
belt before starting the engine. G
WARNING
Children could become trapped by the steer-
ing wheel if they adjust it. There is a risk of
injury.
When leaving the vehicle, always take the key with you and lock the vehicle. Never leave
children unattended in the vehicle. Adjusting the steering wheel
:
To adjust the steering wheel position
(fore-and-aft adjustment)
; To adjust the steering wheel height
i Further related subjects:
R EASY-ENTRY/EXIT feature
(Y page 116)
R Storing settings (Y page 120)
R Operating the on-board computer
(Y page 243). 114
Steering wheelSeats, steering wheel and mirrors
Adjusting the exterior mirrors
X
Turn the key to position 1or 2in the ignition
lock (Y page 159).
X Press button ;for the right-hand exterior
mirror or button =for the left-hand exte-
rior mirror.
The indicator lamp lights up in the button
that has been pressed.
The indicator lamp goes out again after
some time. You can adjust the selected
mirror using adjustment button :as long
as the indicator lamp is lit.
X Press adjustment button :up, down, or to
the left or right until you have adjusted the
exterior mirror to the correct position. You
should have a good overview of traffic con- ditions.
The convex exterior mirrors provide a larger
field of vision.
After the engine has been started, the exte-
rior mirrors are automatically heated if the
rear window heating is switched on and the
outside temperature is low. Folding the exterior mirrors in/out elec-
trically X
Turn the key to position 1or 2in the ignition
lock (Y page 159).
X Briefly press button :.
Both exterior mirrors fold in or out.
i Make sure that the exterior mirrors are
always folded out fully while driving. They
could otherwise vibrate.
i If you are driving faster than 47 km/h, you
can no longer fold in the exterior mirrors.
Resetting the exterior mirrors If the battery has been disconnected or com-
pletely discharged, the exterior mirrors must
be reset. The exterior mirrors will otherwise
not fold in when you select the "Fold in mir-
rors when locking" function in the on-board
computer.
X Turn the key to position 1or 2in the ignition
lock (Y page 159).
X Briefly press button :.
Folding the exterior mirrors in/out
automatically When the
Automatic mirror-folding Automatic mirror-folding
function
function function is activated in COMAND
Online (see the separate operating instruc-
tions): 118
MirrorsSeats
, steering wheel and mirrors
The exterior lighting (except the side lamps/
parking lamps) switches off automatically if
you:
R remove the key from the ignition lock
R open the driver's door with the key in posi-
tion 0
Automatic headlamp mode G
WARNING
When the light switch is set to Ã, the
dipped-beam headlamps may not be switched on automatically if there is fog, snow or othercauses of poor visibility due to the weather
conditions such as spray. There is a risk of an
accident.
In such situations, turn the light switch to
L.
The automatic headlamp feature is only an
aid. The driver is responsible for the vehicle
lighting at all times.
The daytime driving lights improve the detect- ability of your vehicle during the day.
When the side lamps and dipped-beam head-lamps are switched on, the green T(side
lamps) and L(dipped-beam headlamps)
indicator lamps in the instrument cluster light
up.
à is the preferred light switch setting. The
light setting is automatically selected accord- ing to the brightness of the ambient light
(exception: poor visibility due to weather con-
ditions such as fog, snow or spray):
R key in position 1in the ignition lock: the
side lamps are switched on or off automat- ically depending on the brightness of the
ambient light
R with the engine running: depending on the
ambient light conditions, the daytime driv-
ing lights or the parking and dipped-beam
headlamps are switched on or off automat- ically
X To switch on automatic headlamp
mode: turn the light switch to Ã.Dipped-beam headlamps
When the ignition is switched on and the light
switch is in position L, the side lamps and
dipped-beam headlamps are switched on
even if the light sensor does not sense dark
ambient light conditions. This is advanta-
geous when there is fog or rain.
X To switch on the dipped-beam head-
lamps: turn the key in the ignition lock to
position 2or start the engine.
X Turn the light switch to L.
The green Lindicator lamp in the instru-
ment cluster lights up.
Rear foglamp
The rear foglamp improves the visibility of
your vehicle in heavy fog for the following
traffic. Please observe the country-specific
laws on the use of rear foglamps.
X To switch on the rear foglamp: turn the
key in the ignition lock to position 2or start
the engine.
X Turn the light switch to LorÃ.
X Press the Rbutton.
The yellow Rindicator lamp in the
instrument cluster lights up.
X To switch off the rear foglamp: press the
R button.
The yellow Rindicator lamp in the
instrument cluster goes out.
Side lamps
! If the battery has been excessively dis-
charged, the side lamps or parking lamps
are automatically switched off to enable
the next engine start. Always park your
vehicle safely and sufficiently lit according
to legal standards. Avoid the continuous
use of the Tside lamps for several
hours. If possible, switch on the Xright
or the Wleft parking lamp.
X To switch on: turn the light switch to T.
The green Tindicator lamp in the instru-
ment cluster lights up. Exterior lighting
125Lights and windscreen wipers Z
If you are driving at speeds below approx-
imately 25 km/h or the roads are ade-
quately illuminated:
The main-beam headlamps are switched off
automatically. The Kindicator lamp in
the instrument cluster goes out. The _
indicator lamp in the multifunction display
remains lit.
X To switch off: move the combination
switch back to its normal position or move
the light switch to another position.
The _ indicator lamp in the multifunc-
tion display goes out. Headlamps misted up on the inside
Certain climatic and physical conditions may
cause moisture to form in the headlamp. This
moisture does not affect the functionality of
the headlamp. Interior lighting
Overview of interior lighting
Front overhead control panel :
p Switches the left-hand front reading
lamp on/off
; | Switches the automatic interior
lighting control on/off
= c Switches the front interior lighting
on/off ?
u Switches the rear interior lighting
on/off
A p Switches the right-hand front read-
ing lamp on/off Interior lighting control
General notes In order to prevent the vehicle's battery from
discharging, the interior lighting functions are
automatically deactivated after some time,
unless the key is in position 2in the ignition
lock.
The colour, brightness and display lamp for
the ambient lighting can be set using
COMAND Online (see the separate COMAND
Online operating instructions).
The interior lighting control can be operated
using the front overhead control panel.
Automatic interior lighting control :
p Switches the left-hand front reading
lamp on/off
; | Switches the automatic interior
lighting control on/off
= c Switches the front interior lighting
on/off
? u Switches the rear interior lighting
on/off
A p Switches the right-hand front read-
ing lamp on/off 130
Interior lightingLights and windscreen wipers