2014 MERCEDES-BENZ M-Class automatic transmission

Display messages Possible causes/consequences and
0001 Solutions
0007(USA
only)
000C(Canada
only)
Please Release Parking Brake The red
0007(USA only)/ 000C(Canada only) indicato rlamp
flashes and a warning tone sounds. Acondition for automatic
release of the electric parking brake is not fulfilled (Y page 180).
You are driving with the electric parking brake applied.
X Release the electric parking brake manually. The red
0007(USA only)/000C (Canada only) indicator lamp
flashes and a warning tone sounds.
You are making an emergency stop using the electric parking
brake (Y page 180). 0007(USA
only)000C(Canada
only)
Parking Brake See
Operator's Manual The yellow
000Cwarning lamp lights up.
The electric parking brake is malfunctioning.
To apply:
X Switch the ignition off.
X Press the electric parking brake handle for at least ten seconds.
X Shift the transmission to P.
X Consult a qualified specialist workshop. The yellow
000Cwarning lamp and the red 0007(USA
only)/000C (Canada only) indicator lamp light up.
The electric parking brake is malfunctioning.
To release:
X Switch off the ignition and turn it back on.
X Release the electric parking brake manually.
or
X Release the electric parking brake automatically (Y page 180).
If the electric parking brake still cannot be released:
X Do not drive on.
X Consult a qualified specialist workshop. 286
Display messagesOn-board computer and displays

Display messages Possible causes/consequences and
0001 Solutions
The red
0007(USA only)/ 000C(Canada only) indicato rlamp
flashes and the yellow 000Cwarning lamp lights up.
The electric parking brake is malfunctioning.
To release:
X Switch off the ignition and turn it back on.
X Release the electric parking brake manually.
To apply:
X Switch off the ignition and turn it back on.
X Apply the electric parking brake manually.
If the red 0007(USA only)/000C (Canada only) indicator lamp
continues to flash:
X Do not drive on.
X Secure the vehicle against rolling away ( Ypage 422).
X Shift the transmission to P.
X Turn the fron twheels towards the curb.
X Consult a qualified specialist workshop. The yellow
000Cwarning lamp lights up. The red 0007(USA
only)/000C (Canada only) indicator lamp flashes for about ten
seconds after the electric parking brake has been applied or
released. It then goes out or remains lit.
The electric parking brake is malfunctioning.
X Switch off the ignition and turn it back on.
X Apply the electric parking brake.
If it is not possible to engage the electric parking brake:
X Shift the transmission to P.
X Visit a qualified specialist workshop.
If it is not possible to release the electric parking brake:
X Release the electric parking brake automatically (Y page 180).
If the electric parking brake still cannot be released:
X Consult a qualified specialist workshop. Display messages
287On-board computer and displays Z

Display messages Possible causes/consequences and
0001 Solutions
LOW RANGE Stop
Apply Parking Brake Ag
earshift process has been canceled. LOW RANGE is in the
neutral position .There is no connection between the engine and
the drive wheels.
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Apply the electric parking brake. Do not continue driving under
any circumstances.
X Repeatt he gearshift process. LOW RANGE
Malfunction To
park, Apply Brake LOW RANGE is malfunctioning.
X
Do not drive at speeds above 50 mph (80 km/h).
X When parking, secure the vehicle against rolling away
(Y page 179).
X Have the vehicle checked at a qualified specialist workshop. LOW RANGE Max.
Speed 25 mph You have exceeded the maximum speed for the gearshift process.
X
Drive more slowly.
The gear change is made. LOW RANGE Max.
Speed 40 mph You have exceeded the maximum speed for the gearshift process.
X
Drive more slowly.
The gear change is made. LOW RANGE Shift to
Position N Briefly You have reduced the vehicle speed, but the automatic
transmission is not in position
N.
X Briefly shift the automatic transmission to position N.LOW RANGE Shifting
Canceled Please
Reactivate The gearshift process has been canceled.
X
Repeatt he gearshift process. 0001
Inoperative DSR (Downhill Speed Regulation) is deactivated due to a
malfunction.
X
Have DSR checked at a qualified specialist workshop. 0001
Off The HOLD function is deactivated. The vehicle is skidding.
Aw
arning tone also sounds.
X Reactivate the HOLD function later (Y page 206).Radar Sensors
Deactivated See
Operator's Manual The radar sensor system is deactivated.
X
Switch on the radar sensor system (Y page 276).304
Display messagesOn-board computer and displays

Display messages Possible causes/consequences and
0001 Solutions
Tire Press. Monitor
Currently
Unavailable Due to a source of radi
ointerference, no signals can be received
from the wheel sensors .The tire pressure monitor is temporarily
malfunctioning.
X Drive on.
The tire pressure monitor restarts automatically as soon as the
problem has been solved. TirePress.
Sensor(s) Missing There is no signal from the tire pressure sensor of one or several
wheels. The pressure of the affected tire is not displayed in the
multifunction display.
X
Have the faulty tire pressure sensor replaced at a qualified
specialist workshop. Tire Pressure
Monitor
Inoperative No
Wheel Sensors The wheels mounted do not have a suitable tire pressure sensor.
The tire pressure monitor is deactivated.
X
Mount wheels with suitable tire pressure sensors.
The tire pressure monitor is activated automatically after driving
for a few minutes. Tire Press. Monitor
Inoperative The tire pressure monitor is faulty.
X
Visit a qualified specialist workshop. Vehicle
Display messages Possible causes/consequences and
0001 Solutions
Shift to 'P' or
'N' to Start Engine You have attempted to start the engine with the transmission in
position
Ror D.
X Shift the transmission to position Por N. Auxiliary Battery
Malfunction The auxiliary battery for the automatic transmission is no longer
being charged.
X
Visit a qualified specialist workshop at the next opportunity.
X Until then, set the automatic transmission to position Pbefore
you switch off the engine.
X Before leaving the vehicle, apply the electric parking brake.
X Secure the vehicle against rolling away (Y page 179).Apply Brake to
Shift from 'P' You have attempted to move the transmission selector lever to
position
D,Ror Nwithout depressing the brake pedal.
X Depress the brake pedal. 312
Display messagesOn-board computer and displays

Problem Possible causes/consequences and
0001 Solutions
0019
The yellow ABS warning
lamp is lit while the
engine is running.
ABS (Anti-lock Braking System) is deactivated due to a
malfunction. For this reason, BAS (Brake Assist), BAS PLUS,
ESP
®
(Electronic Stability Program), PRE-SAFE ®
, PRE-SAFE ®
Brake, COLLISION PREVENTION ASSIST, the HOLD function, hill
start assist and ESP ®
trailer stabilization are also deactivated, for
example.
ATTENTION ASSIST is deactivated.
G WARNING
The brake system continues to function normally, but without the
functions listed above. The wheels could therefore lock if you
brake hard, for example.
The steerability and braking characteristics may be severely
affected. The braking distance in an emergency braking situation
can increase.
If ESP ®
is not operational, ESP ®
is unable to stabilize the vehicle.
There is an increased risk of skidding and an accident.
X Observe the additional display messages in the multifunction
display.
X Drive on carefully.
X Visit a qualified specialist workshop.
If the ABS control unit is faulty, there is also a possibility that other
systems, such as the navigation system or the automatic
transmission, will not be available. Warning and indicator lamps in the instrument cluster
319On-board computer and displays Z

Under these or similarc
onditions, have, for
example, the air filter, engine oil and oil filter
replaced or changed more frequently. Under
arduous operating conditions, the tires must
be checked more often. Further information
can be obtained at a qualified specialist
workshop, e.g. an authorized Mercedes-Benz
Center.
Driving abroad
An extensive Mercedes-Benz Servic enetwork
is also available in other countries. You can
obtain further information from any
authorized Mercedes-BenzC enter.Care
General notes
H
Environmental note
Dispose of empty packaging and cleaning
cloths in an environmentally responsible
manner.
! For cleaning your vehicle, do not use any
of the following:
R dry, rough or hard cloths
R abrasive cleaning agents
R solvents
R cleaning agents containing solvents
Do not scrub.
Do not touch the surfaces or protective
films with hard objects, e.g. a ring or ice
scraper. You could otherwise scratch or
damage the surfaces and protective film.
! Do not park the vehicle for an extended
period straight after cleaning it, particularly
after having cleaned the wheels with wheel
cleaner. Wheel cleaners could cause
increased corrosion of the brake discs and
brake pads/linings. For this reason, you
should drive for a few minutes after
cleaning. Braking heats the brake discs and
the brake pads/linings, thus drying them.
The vehicle can then be parked. Regular care of your vehicle is a condition for
retaining the quality in the long term.
Use care products and cleaning agents
recommended and approved by Mercedes-
Benz.
Washing the vehicle and cleaning the
paintwork
Automatic car wash G
WARNING
Braking efficiency is reduced after washing
the vehicle. There is a risk of an accident.
After the vehicle has been washed, brake
carefully while paying attention to the traffic
conditions until full braking power is restored.
! If DISTRONIC PLUS or the HOLD function
is activated, the vehicle brakes
automatically in certain situations. To
preven tdamage to the vehicle, deactivate
DISTRONI CPLUS and the HOLD function in
the following or other similar situations:
R when towing the vehicle
R in the car wash
! Never clean yourv ehicle in a Touchless
Automatic Car Wash as these use special
cleaning agents .These cleaning agents can
damage the paintwork or plastic parts.
! Make sure that:
R the side windows and the sliding sunroof
are fully closed.
R the ventilation/heating is switched off
(the OFF button has been pressed).
R the windshield wiper switch is in position
0.
Otherwise, the vehicle might be damaged.
! In car washes with a towing mechanism,
make sure that the automatic transmission
is in transmission position N, otherwise the
vehicle could be damaged.
R Vehicles with a SmartKey: 370
CareMaintenance and care

Do not remove the SmartKey from the
ignition lock. Do not open the driver's
door or front-passenge
rdoor when the
engine is switched off. Otherwise, the
automatic transmission selects park
position Pautomatically and locks the
wheels. You can prevent this by shifting
the automatic transmission to N
beforehand.
R Vehicles with KEYLESS-GO:
Do not open the driver's door or front-
passenger door when the engine is
switched off. Otherwise, the automatic
transmission selects park position P
automatically and locks the wheels.
Observe the following to make sure that the
automatic transmission stays in position N:
X Make sure the vehicle is stationary and the
ignition is switched off.
X Turn the SmartKey to position
2(Y page 157) in the ignition lock.
Use the SmartKey instead of the Start/
Stop button on vehicles with KEYLESS-GO.
X Depress and hold the brake pedal.
X Shift the automatic transmission to
position N.
X Release the brake pedal.
X Release the electric parking brake.
X Switch off the ignition and leave the
SmartKey in the ignition lock.
You can wash the vehicle in an automatic car
wash from the very start.
If the vehicle is very dirty, pre-wash it before
cleaning it in an automatic car wash.
After using an automatic car wash, wipe off
wax from the windshield and the wiper
blades. This will prevent smears and reduce
wiping noises caused by residue on the
windshield.
Washing by hand In some countries, washing by hand is only
allowed at specially equipped washing bays. Observe the legal requirements in all
countries concerned.
X
Do not use hot water and do not wash the
vehicle in direct sunlight.
X Use a soft sponge to clean.
X Use a mild cleaning agent, such as a car
shampoo approved by Mercedes-Benz.
X Thoroughly hose down the vehicle with a
gentle jet of water.
X Do not point the water jet directly towards
the air inlets.
X Use plenty of water and rinse out the
sponge frequently.
X Rinse the vehicle with clean water and dry
thoroughly with a chamois.
X Do not let the cleaning agent dry on the
paintwork.
When using the vehicle in winter, remove all
traces of road salt deposits carefully and as
soon as possible.
Power washers G
WARNING
The water jet from a circular jet nozzle (dirt
blasters) can cause invisible exterior damage
to the tires or chassis components.
Components damaged in this way may fail
unexpectedly. There is a risk of an accident.
Do not use power washers with circular jet
nozzles to clean the vehicle. Have damaged
tires or chassis components replaced
immediately.
! Always maintain a distance of at least
11.8i n (30cm) between the vehicle and the
powe rwasher nozzle. Information about
the correct distance is available from the
equipmen tmanufacturer.
Move the power washe rnozzle around
when cleaning your vehicle.
Do not aim directly at any of the following:
R tires
R door gaps, roof gaps, joints, etc.
R electrical components Care
371Maintenance and care Z

!
When towing, pull away slowly and
smoothly. If the tractive power is too high,
the vehicles could be damaged.
! When towing vehicles with KEYLESS-GO,
use the key instead of the Start/Stop
button. Otherwise, the automatic
transmission may shift to position Pwhen
the driver's or front-passenger door are
opened, which could lead to damage to the
transmission.
! Do not tow with sling-type equipment.
This could damage the vehicle.
! Vehicles with differential locks: make
sure the differential locks are in automatic
mode. When towing, the differential locks
must not be switched on. The transmission
may otherwise be damaged.
! The vehicle can be towed a maximum of
30 miles (50km). The towing speed of
30 mph (50 km/h) must not be exceeded.
If the vehicle has to be towed more than
30 miles (50km), the entire vehicle must be
raised and transported.
! If you tow or tow-start another vehicle, its
weight must not exceed the maximum
permissible gross vehicle weight of your
vehicle.
Information on your vehicle's gross vehicle
weight rating can be found on the vehicle
identification plate (Y page 442).
It is better to have the vehicle transported
than to have it towed.
If the vehicle has suffered transmission
damage, have it transported on a transporter
or trailer.
The automatic transmission must be in
position Nwhen the vehicle is being towed. The battery must be connected and charged.
Otherwise, you:
R
cannot turn the SmartKey to position 2in
the ignition lock
R cannot release the electric parking brake
R cannot shift the automatic transmission to
position N
i Deactivate the automatic locking feature
before the vehicle is towed (Y page 276).
You could otherwise be locked out when
pushing or towing the vehicle. Installing/removing the towing eye
Installing the towing eye Example: towing eye mounting covers
0002 Front cover
0003 Back cover
Vehicles with a trailer tow hitch: if possible,
connect the towbar to the trailer tow hitch
(Y page 253).
The brackets for the screw-in towing eyes are
located in the bumpers. They are at the front
and at the rear, under the covers. 392
Towing and tow-startingBreakdown assistance