2014 MERCEDES-BENZ GLK-CLASS SUV Owners Manual

You can select between the following
statuses of ESP:
R ESP ®
is activated.
R ESP ®
is deactivated. G
WARNING
If you deactivate ESP ®
, ESP ®
no longer
stabilizes the vehicle. There is an increased
risk of skidding and an accident.
Only deactivate ESP ®
in the situations
described in the following.
It may be best to deactivate ESP ®
in the
following situations:
R when using snow chains
R in deep snow
R on sand or gravel
i Activate ESP ®
as soon as the situations
described above no longer apply. ESP ®
will
otherwise not be able to stabilize the
vehicle if the vehicle starts to skid or a
wheel starts to spin.
! Avoid spinning the driven wheels for an
extended period with ESP ®
deactivated.
You could otherwise damage the drivetrain.
Deactivating/activating ESP ®X
To switch off: press button:.
The å ESP®
OFF warning lamp in the
instrument cluster lights up.
X To switch on: press button:.
The å ESP®
OFF warning lamp in the
instrument cluster goes out. Characteristics when ESP
®
is deactivated
If ESP ®
is deactivated and one or more wheels
start to spin, the ÷ESP®
warning lamp in
the instrument cluster flashes. In such
situations, ESP ®
will not stabilize the vehicle.
If you deactivate ESP ®
:
R ESP ®
no longer improves driving stability.
R engine torque is no longer limited and the
drive wheels are able to spin.
The spinning of the wheels results in a
cutting action for better traction on loose
surfaces.
R traction control is still activated.
R ESP ®
still provides support when you
brake.
ESP ®
trailer stabilization G
WARNING
If road and weather conditions are poor,
trailer stabilization will not be able to prevent
the vehicle/trailer combination from
swerving. Trailers with a high center of gravity
can tip over before ESP ®
can detect this.
There is a risk of an accident.
Always adapt your driving style to the
prevailing road and weather conditions.
If your vehicle with trailer (vehicle/trailer
combination) begins to lurch, you can only
stabilize the vehicle/trailer combination by
depressing the brake firmly.
In this situation, ESP ®
assists you and can
detect if the vehicle/trailer combination
begins to lurch. ESP ®
slows the vehicle down
by braking and limiting the engine output until
the vehicle/trailer combination has
stabilized.
Trailer stabilization is active above speeds of
about 40 mph (65 km/h).
Trailer stabilization does not work if ESP ®
is
deactivated because of a malfunction. Driving safety systems
71Safety Z

EBD (electronic brake force
distribution)
General information EBD monitors and controls the brake
pressure on the rear wheels to improve
driving stability while braking.
Important safety notes i
Observe the "Important safety notes"
section (Y page 67). G
WARNING
If EBD has malfunctioned, the rear wheels can
still lock, e.g. under full braking. This
increases the risk of skidding and an accident.
You should therefore adapt your driving style
to the different handling characteristics. Have
the brake system checked at a qualified
specialist workshop.
Observe information regarding indicator and
warning lamps ( Ypage 263) as well as
display messages (Y page 237).PRE-SAFE
®
Brake
General information i
Observe the "Important safety notes"
section (Y page 67).
PRE-SAFE ®
Brake is only available in vehicles
with DISTRONIC PLUS.
For PRE-SAFE ®
Brake to assist you when
driving, the radar sensor system must be
operational.
With the help of the radar sensor system,
PRE-SAFE ®
Brake can detect obstacles that
are in front of your vehicle for an extended
period of time.
PRE-SAFE ®
Brake can help you to minimize
the risk of a collision with a vehicle ahead, and
reduce the effects of such a collision. If PRE-
SAFE ®
Brake has detected a risk of collision,
you will be warned visually and acoustically as well as by automatic braking. PRE-SAFE
®
Brake cannot prevent a collision without your
intervention.
Important safety notes G
WARNING
PRE-SAFE ®
Brake will initially brake your
vehicle by a partial application of the brakes
if a danger of collision is detected. There may
be a collision unless you also brake.
Automatic emergency braking cannot prevent
a collision. There is a risk of an accident.
Always apply the brakes yourself and try to
take evasive action. G
WARNING
PRE-SAFE ®
Brake cannot always clearly
identify objects and complex traffic
conditions.
In these cases, PRE-SAFE ®
Brake may:
R give an unnecessary warning and then
brake the vehicle
R not give a warning or intervene
There is a risk of an accident.
Always pay particular attention to the traffic
situation and be ready to brake, especially if
PRE-SAFE ®
Brake warns you. Terminate the
intervention in a non-critical driving situation.
In order to maintain the appropriate distance
to the vehicle in front and thus prevent a
collision, you must apply the brakes yourself. G
WARNING
PRE-SAFE ®
Brake does not react:
R to people or animals
R to oncoming vehicles
R to crossing traffic
R when cornering
As a result, PRE-SAFE ®
Brake may neither
give warnings nor intervene in all critical
situations. There is a risk of an accident.
Always pay careful attention to the traffic
situation and be ready to brake. 72
Driving safety systemsSafety

In the event of snowfall or heavy rain, the
recognition can be impaired.
Recognition by the radar sensor system is
also impaired in the event of:
R dirt on the sensors or anything else
covering the sensors
R interference by other radar sources
R there are strong radar reflections, for
example in parking garages
R a narrow vehicle traveling in front, e.g. a
motorbike
R a vehicle traveling in front on a different line
relative to the center of your vehicle
Following damage to the front end of the
vehicle, have the configuration and operation
of the radar sensors checked at a qualified
specialist workshop. This also applies to
collisions at low speeds where there is no
visible damage to the front of the vehicle.
Function X
To activate/deactivate: activate or
deactivate PRE-SAFE ®
Brake in the on-
board computer (Y page 229).
If the PRE-SAFE ®
Brake is not activated, the
æ symbol appears in the multifunction
display.
Starting at a speed of around 4 mph
(7 km/h), this function warns you if you
rapidly approach a vehicle in front. An
intermittent warning tone will then sound and
the · distance warning lamp will light up
in the instrument cluster.
X Brake immediately to defuse the situation.
or
X Take evasive action provided it is safe to do
so.
PRE-SAFE ®
Brake can also brake the vehicle
automatically under the following conditions:
R the driver and front-passenger have their
seat belts fastened and
R the vehicle speed is between
approximately 4 mph (7 km/h) and
124 mph (200 km/h)
At speeds of up to approximately 40 mph
(70 km/h) PRE-SAFE ®
Brake can also detect
stationary objects. Examples of stationary
objects are stopped or parked vehicles.
i If there is an increased risk of collision,
preventive passenger protection measures
(PRE-SAFE ®
) are activated.
If the risk of collision with the vehicle in front
remains and you do not brake, take evasive
action or accelerate significantly, the vehicle
may perform automatic emergency braking,
up to the point of full brake application.
Automatic emergency braking is not
performed until immediately prior to an
imminent accident.
You can prevent the intervention of the PRE-
SAFE ®
Brake at any time by:
R depressing the accelerator pedal further.
R activating kickdown.
R releasing the brake pedal.
The braking action of PRE-SAFE ®
Brake is
ended automatically if:
R you maneuver to avoid the obstacle.
R there is no longer any danger of a rear-end
collision.
R there is no longer an obstacle detected in
front of your vehicle. Theft deterrent locking system
Immobilizer
The immobilizer prevents your vehicle from
being started without the correct SmartKey.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. The
engine can be started by anyone with a valid
SmartKey that is left inside the vehicle. Theft deterrent locking system
73Safety Z

X
To activate with the SmartKey: remove
the SmartKey from the ignition lock.
X To activate with KEYLESS-GO: switch the
ignition off and open the driver's door.
X To deactivate: switch on the ignition.
i The immobilizer is always deactivated
when you start the engine.
In the event that the engine cannot be
started when the starter battery is fully
charged, the immobilizer may be faulty.
Contact an authorized Mercedes-Benz
Center or call 1-800-FOR-MERCedes (in the
USA) or 1-800-387-010 0(in Canada). ATA (anti-theft alarm system)
A visual and audible alarm is triggered if the
alarm system is armed and you open:
R a door
R the vehicle with the mechanical key
R the tailgate
R the hood
The alarm is not switched off, even if you
close the open door that triggered it, for
example.
i If the alarm continues for more than
30 seconds, the mbrace emergency call
system automatically notifies the
Customer Assistance Center. This is done
either by text message or data connection.
The emergency call system sends the
message or data provided that:
R you have subscribed to the mbrace
service.
R the mbrace service has been activated
properly.
R the necessary mobile phone network is
available. X
To arm: lock the vehicle with the SmartKey
or KEYLESS-GO.
Indicator lamp :flashes. The alarm
system is armed after approximately
15 seconds.
X To disarm: unlock the vehicle with the
SmartKey or KEYLESS-GO.
X To stop the alarm using the SmartKey:
insert the SmartKey into the ignition lock.
The alarm is switched off.
or
X Press the %or& button on the
SmartKey.
The alarm is switched off.
X To stop the alarm using KEYLESS-GO:
grasp the outside door handle. The
SmartKey must be outside the vehicle.
The alarm is switched off.
or
X Press the Start/Stop button on the
dashboard. The SmartKey must be inside
the vehicle.
The alarm is switched off. 74
Theft deterrent locking systemSafety

Useful information
..............................76
SmartKey ............................................. 76
Doors .................................................... 81
Cargo compartment ............................84
Side windows ...................................... 88
Sliding sunroof .................................... 92 75Opening and closing

Useful information
i This Operator's Manual describes all
models and all standard and optional
equipment of your vehicle available at the
time of publication of the Operator's
Manual. Country-specific differences are
possible. Please note that your vehicle may
not be equipped with all features
described. This also applies to safety-
related systems and functions.
i Read the information on qualified
specialist workshops: (Y page 27).SmartKey
Important safety notes
G
WARNING
If children are left unsupervised in the vehicle,
they could:
R open the doors, thus endangering other
people or road users.
R get out and disrupt traffic.
R operate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
R release the parking brake.
R shifting the automatic transmission out of
park position P
R Start the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children. G
WARNING
If persons, particularly children are subjected
to prolonged exposure to extreme heat or
cold, there is a risk of injury, possibly even
fatal. Never leave children unattended in the
vehicle. G
WARNING
If you attach heavy or large objects to the
SmartKey, the SmartKey could be
unintentionally turned in the ignition lock. This
could cause the engine to be switched off.
There is a risk of an accident.
Do not attach any heavy or large objects to
the SmartKey. Remove any bulky key rings
before inserting the SmartKey into the
ignition lock.
! Keep the SmartKey away from strong
magnetic fields. Otherwise, the remote
control function could be affected.
Strong magnetic fields can occur in the
vicinity of powerful electrical installations.
R Do not keep the KEYLESS-GO key:
-with electronic devices, e.g. a mobile
phone or another SmartKey
- with metallic objects, e.g. coins or metal
foil
- inside metallic objects e.g. a metal case
This can affect the functionality of the
SmartKey. SmartKey functions
The SmartKey centrally locks/unlocks:
R the doors
R the tailgate
R the fuel filler flap 76
SmartKeyOpening and closing

:
& To lock the vehicle
; F To open/close the tailgate
= % To unlock the vehicle
The turn signals flash once when unlocking
and three times when locking.
When it is dark, the surround lighting also
comes on if it is activated in the on-board
computer (Y page 231).
You can also set an audible signal to confirm
that the vehicle has been locked. The audible
signal can be activated and deactivated using
the on-board computer (Y page 233).
X To unlock centrally: press the%
button.
If you do not open the vehicle within
approximately 40 seconds of unlocking:
R the vehicle is locked again.
R the theft deterrent locking system is armed
again.
X To lock centrally: press the&button. KEYLESS-GO
General notes Bear in mind that the engine can be started
by any of the vehicle occupants if there is a
KEYLESS-GO key in the vehicle.
Locking/unlocking centrally You can start, lock or unlock the vehicle using
KEYLESS-GO. To do this, you only need carry
the SmartKey with you. You can combine the functions of KEYLESS-GO with those of a
conventional SmartKey. Unlock the vehicle
by using KEYLESS-GO, for instance, and lock
it using the &button on the SmartKey.
When locking or unlocking with KEYLESS-GO,
the distance between the key and the
corresponding door handle must not be
greater than 3 ft (1 m).
KEYLESS-GO checks whether a valid
SmartKey is in the vehicle by periodically
establishing a radio connection between the
vehicle and the SmartKey. This happens:
R when the external door handles are
touched
R when starting the engine
R while the vehicle is in motion X
To unlock the vehicle: touch the inner
surface of the door handle.
X To lock the vehicle: touch sensor
surface :.
X Convenience closing feature: touch
recessed sensor surface ;for an
extended period.
Further information on the convenience
closing feature (Y page 91).
If you pull on the handle of the tailgate, only
the cargo compartment of the vehicle is
unlocked. Changing the settings of the locking
system
You can change the settings of the locking
system. This means that only the driver's door SmartKey
77Opening and closing Z

and the fuel filler flap are unlocked when the
vehicle is unlocked. This is useful if you
frequently travel on your own.
X To change the setting: press and hold
down the %and& buttons
simultaneously for approximately six
seconds until the battery check lamp
(Y page 79) flashes twice.
i If the setting of the locking system is
changed within the signal range of the
vehicle, pressing the &or% button:
R locks or
R unlocks the vehicle
The SmartKey now functions as follows:
X To unlock the driver's door: press the
% button once.
X To unlock centrally: press the%
button twice.
X To lock centrally: press the&button.
The KEYLESS-GO function is changed as
follows:
X To unlock the driver's door: touch the
inner surface of the door handle on the
driver's door.
X To unlock centrally: touch the inner
surface of the door handle on the front-
passenger door or the rear door.
X To lock centrally: touch the outer sensor
surface on one of the door handles
(Y page 77).
X To restore the factory settings: press
and hold down the %and& buttons
simultaneously for approximately six
seconds until the battery check lamp
flashes twice. Mechanical key
General notes If the vehicle can no longer be locked or
unlocked with the SmartKey or the KEYLESS-
GO key, use the mechanical key. If you use the mechanical key to unlock and
open the driver's door, the anti-theft alarm
system will be triggered (
Ypage 74).
X To end the alarm: insert the SmartKey into
the ignition lock.
i With KEYLESS-GO: remove the Start/
Stop button from the ignition lock
beforehand.
If you unlock the vehicle using the mechanical
key, the fuel filler flap will not be unlocked
automatically.
Removing the mechanical key X
Push release catch :in the direction of
the arrow and at the same time remove
mechanical key ;from the SmartKey. SmartKey battery
Important safety notes Mercedes-Benz recommends that you have
the batteries replaced at a qualified specialist
workshop.
G
WARNING
Batteries contain toxic and corrosive
substances. If batteries are swallowed, it can
result in severe health problems. There is a
risk of fatal injury.
Keep batteries out of the reach of children. If
a battery is swallowed, seek medical attention
immediately. 78
SmartKeyOpening and closing