2014 MERCEDES-BENZ GLK-CLASS SUV Owners Manual

protection will not be available in the event of
another rear-end collision. NECK-PRO head
restraints/NECK-PRO luxury head restraints
that have been triggered are moved forwards
and can no longer be adjusted.
Mercedes-Benz recommends that you have
the NECK-PRO head restraints/NECK-PRO
luxury head restraints checked at a qualified
specialist workshop after a rear-end collision. Resetting triggered NECK-PRO head
restraints/NECK-PRO luxury head
restraints
Important safety notes G
WARNING
For reasons of safety, have the NECK-PRO
head restraints/NECK-PRO luxury head
restraints checked at an authorized
Mercedes-Benz Center after a rear-end
collision. G
WARNING
When pushing back the NECK-PRO head
restraint cushion, make sure your fingers do
not become caught between the head
restraint cushion and the cover. Failure to
observe this could result in injuries.
NECK-PRO head restraints i
Resetting the NECK-PRO head restraints
requires a lot of strength. If you have
difficulty resetting the NECK-PRO head
restraints, have this work carried out at a
qualified specialist workshop, e.g. an
authorized Mercedes-Benz Center. X
Tilt the top of the NECK-PRO head restraint
cushion forwards in the direction of
arrow :.
X Push the NECK-PRO head restraint cushion
down in the direction of arrow ;as far as
it will go.
X Firmly push the NECK-PRO head restraint
cushion back in the direction of arrow =
until the cushion engages.
X Repeat this procedure for the second
NECK-PRO head restraint.
NECK-PRO luxury head restraints i
If you have difficulty resetting the NECK-
PRO luxury head restraints, have this work
carried out at a qualified specialist
workshop, e.g. an authorized Mercedes-
Benz Center. X
Remove resetting tool :from the vehicle
document wallet.
X Slide resetting tool :into guide ;
between the NECK-PRO luxury head Occupant safety
55Safety Z

restraint and the rear cover of the head
restraint.
X Push resetting tool :downwards until you
hear the head restraint deployment
mechanism engage.
X Pull out resetting tool :.
X Firmly press the NECK-PRO luxury head
restraint cushion back =until it engages.
X Repeat this procedure for the second
NECK-PRO luxury head restraint.
X Put resetting tool :back into the vehicle
document wallet. Seat belts
Important safety notes The use of seat belts and infant and child
restraint systems is required by law in:
R all 50 states
R the U.S. territories
R the District of Columbia
R all Canadian provinces
Even where this is not the case, all vehicle
occupants should have their seat belts
fastened when the vehicle is in motion.
i See "Children in the vehicle"
(Y page 61) for further information on
infants and children traveling in the vehicle
as well as on child restraint systems. G
WARNING
The seat belt does not offer the intended level
of protection if the backrest is not in the
upright position. When braking or in the event
of an accident, you could slide underneath the
seat belt and sustain abdomen or neck
injuries, for example. This poses an increased
risk of injury or even fatal injury.
Adjust the seat properly before beginning
your journey. Always make sure that the seat
is in the upright position. G
WARNING
Seat belts cannot protect as intended, if:
R they are damaged, extremely dirty,
bleached or dyed
R the seat belt buckle is damaged or
extremely dirty
R the Emergency Tensioning Devices or the
belt anchorage has been modified.
Damage caused to seat belts in an accident
may not be visible, e.g. by splinters of glass.
Modified or damaged seat belts can tear or
fail, for example in the event of an accident.
Modified Emergency Tensioning Devices may
be deployed unintentionally or fail to be
deployed when required. There is an
increased risk of injury, possibly even fatal.
Never modify seat belts, Emergency
Tensioning Devices, seat belt anchorages and
inertia reels. Ensure that seat belts are not
damaged or worn and are clean.
Only use seat belts that have been approved
for your vehicle by Mercedes-Benz.
The use of seat belts and infant and child
restraint systems is required by law in:
R all 50 states
R the U.S. territories
R the District of Columbia
R all Canadian provinces
Even where this is not required by law, all
vehicle occupants should correctly fasten
their seat belts before starting the journey.
i See "Children in the vehicle"
(Y page 61) for further information on
infants and children traveling in the vehicle
as well as on child restraint systems.
Correct use of the seat belts G
WARNING
USE SEAT BELTS PROPERLY
R Seat belts can only work when used
properly. Never wear seat belts in any other
way than as described in this section, as 56
Occupant safetySafety

that could result in serious injuries in the
event of an accident.
R Each occupant should wear their seat belt
at all times, because seat belts help reduce
the likelihood of and potential severity of
injuries in accidents, including rollovers.
The integrated restraint system includes
SRS (driver front air bag, driver's side knee
bag, front-passenger front air bag, side
impact air bags, pelvis air bags, window
curtain air bags for the side windows),
Emergency Tensioning Devices, seat belt
force limiters, and front seat knee bolsters.
The system is designed to enhance the
protection offered to properly belted
occupants in certain frontal (front air bags,
driver's side knee bag and ETDs) and side
(side impact air bags, window curtain air
bags, and ETDs) impacts which exceed
preset deployment thresholds and in
certain rollovers (window curtain air bags
and ETDs).
R Never wear the shoulder belt under your
arm, across your neck or off your shoulder.
In a frontal crash, your body would move
too far forward. That would increase the
chance of head and neck injuries. The seat
belt would also apply too much force to the
ribs or abdomen, which could severely
injure internal organs such as your liver or
spleen.
Adjust the seat belt so that the shoulder
section is located as close as possible to
the middle of the shoulder. It should not
touch the neck. Never pass the shoulder
portion of the seat belt under your arm. For
this purpose, you can adjust the height of
the seat belt outlet.
R Position the lap belt as low as possible on
your hips and not across the abdomen. If
the lap belt is positioned across your
abdomen, it could cause serious injuries in
a crash.
R Never wear seat belts over rigid or
breakable objects in or on your clothing, such as eyeglasses, pens, keys etc., as
these might cause injuries.
R Make sure the seat belt is always fitted
snugly. Take special care of this when
wearing loose clothing.
R Never use a seat belt for more than one
person at a time. Do not fasten a seat belt
around a person and another person or
other objects at the same time.
R Seat belts should not be worn twisted. In a
crash, you would not have the full width of
the seat belt to distribute impact forces.
The twisted seat belt against your body
could cause injuries.
R Pregnant women should also always use a
lap-shoulder belt. The lap belt portion
should be positioned as low as possible on
the hips to avoid any possible pressure on
the abdomen.
R Place the seat backrest in a position that is
as upright as possible.
R Check your seat belt during travel to make
sure it is properly positioned.
R Never place your feet on the instrument
panel, dashboard, or on the seat. Always
keep both feet on the floor in front of the
seat.
R When using a seat belt to secure infant
restraints, toddler restraints, or children in
booster seats, always follow the child seat
manufacturer's instructions. G
WARNING
Do not pass seat belts over sharp edges. They
could tear.
Do not allow the seat belt to get caught in the
door or in the seat adjustment mechanism.
This could damage the seat belt.
Never attempt to make modifications to seat
belts. This could impair the effectiveness of
the seat belts. Occupant safety
57Safety Z

Fastening seat belts
G
WARNING
According to accident statistics, children are
safer when properly restrained on the rear
seats than on the front-passenger seat. Thus,
we strongly recommend that children be
placed in the rear seat whenever possible.
Regardless of seating position, children 12
years old and under must be seated and
properly secured in an appropriately sized
child restraint system or booster seat
recommended for the size and weight of the
child. For additional information, see the
"Children in the vehicle" section.
A child's risk of serious or fatal injuries is
significantly increased if the child restraints
are not properly secured in the vehicle and/
or the child is not properly secured in the child
restraint. X
Adjust the seat and move the backrest to
an almost vertical position (Y page 98).
X Pull the seat belt smoothly through belt
sash guide :.
X Without twisting it, guide the shoulder
section of the seat belt across the middle
of your shoulder and the lap section across
your pelvis.
X Engage belt tongue ;in buckle =. X
If necessary, adjust the seat belt to the
appropriate height (Y page 58).
X If necessary, pull upwards on the shoulder
section of the seat belt to tighten the belt
across your body.
All seat belts except the driver's seat belt are
equipped with a special seat belt retractor to
securely fasten child restraint systems in the
vehicle. For further information on special
seat belt retractors, see (Y page 64).
For more information about releasing the seat
belt with release button ?, see "Releasing
seat belts" ( Ypage 59).
Seat belt adjustment The seat-belt adjustment function adjusts the
driver's and front-passenger seat belt to the
upper body of the occupants.
The belt strap is tightened slightly when:
R you engage the belt tongue in the belt
buckle and you then turn the SmartKey to
position 2in the ignition lock.
The seat-belt adjustment will apply a
retraction force if any slack is detected
between the occupant and the seat belt. Do
not hold on to the seat belt tightly while it is
adjusting. You can switch the seat-belt
adjustment on and off in the on-board
computer (Y page 233).
The seat-belt adjustment is an integral part of
the PRE-SAFE ®
convenience function. More
information about PRE-SAFE ®
can be found
in the "PRE-SAFE ®
(anticipatory occupant
protection system)" section (Y page 54).
Belt height adjustment You can adjust the seat belt height on the
driver's seat and the front-passenger seat.58
Occupant safetySafety

Adjust the height so that the upper part of the
seat belt is routed across the center of your
shoulder.
X To raise: slide the belt sash guide upwards.
The belt sash guide engages in various
positions.
X To lower: press and hold belt sash guide
release :.
X Slide the belt sash guide downwards.
X Release belt sash guide release :and
make sure that the belt sash guide has
engaged.
Using the rear center seat belt If the left-hand rear seat backrest is folded
down and back up again, the rear center seat
belt may lock. The seat belt can then not be
pulled out.
X To release the rear center seat belt: pull
the seat belt out approximately 1 in
(25 mm) at the belt outlet on the backrest
and then release it again.
The seat belt is retracted and released. Releasing seat belts X
Press release button ?on belt buckle =.
X Guide belt tongue ;to belt sash
guide :.
! Make sure that the seat belt is fully rolled
up. Otherwise, the seat belt or belt tongue
will be trapped in the door or in the seat
mechanism. This could damage the door,
the door trim panel and the seat belt.
Damaged seat belts can no longer fulfill
their protective function and must be
replaced. Visit a qualified specialist
workshop.
Belt warning for the driver and front
passenger Regardless of whether the driver's and front-
passenger seat belts have already been
fastened, the
7seat belt warning lamp
lights up for six seconds each time the engine
is started. It then goes out if the driver and
the front passenger have already fastened
their seat belts.
If the driver's seat belt is not fastened when
the engine is started, an additional warning
tone will sound. This warning tone stops after
a maximum of six seconds or once the
driver's seat belt is fastened. Occupant safety
59Safety Z

If after six seconds the driver or front
passenger have not fastened their seat belts
and the doors are closed, the 7seat belt
warning lamp lights up:
R until the driver's or front passenger's seat
belt is fastened
R if a vehicle speed of 15 mph (25 km/h) is
exceeded, a warning tone also sounds with
increasing intensity for a maximum of
60 seconds or until the driver or front-
passenger seat belt has been fastened.
If the driver/front passenger unfasten their
seat belt while the vehicle is in motion, the
7 seat belt warning lamp lights up and a
warning tone sounds again.
The warning tone ceases even if the driver or
front-passenger seat belt has still not been
fastened after 60 seconds. The 7seat belt
warning lamp stops flashing but remains
illuminated.
After the vehicle comes to a standstill, the
warning tone is reactivated and the 7seat
belt warning lamp flashes again if the vehicle
speed again exceeds 15 mph (25 km/h).
The 7 seat belt warning lamp only goes
out if:
R both the driver and the front passenger
have fastened their seat belts.
or
R the vehicle is stationary and a door is open.
i For more information on the 7seat
belt warning lamp, see "Warning and
indicator lamps in the instrument cluster,
seat belts" (Y page 261).
Emergency Tensioning Devices, seat
belt force limiters G
WARNING
Pyrotechnic Emergency Tensioning Devices
that have been deployed are no longer
operational and are unable to perform their
intended protective function. This poses an
increased risk of injury or even fatal injury. Therefore, have pyrotechnic Emergency
Tensioning Devices which have been
triggered immediately replaced at a qualified
specialist workshop.
! If the front-passenger seat is not
occupied, do not engage the seat belt
tongue in the buckle on the front-
passenger seat. Otherwise, the Emergency
Tensioning Device could be triggered in the
event of an accident.
i Vehicles with PRE-SAFE ®
: Emergency
Tensioning Devices that are triggered by an
electric motor can be deployed as often as
desired and do not need to be replaced.
The seat belts for the front seats and rear
outer seats are equipped with ETDs and seat
belt force limiters.
The ETDs tighten the seat belts in an accident,
pulling them close against the body.
The ETDs do not correct incorrect seat
positions or incorrectly fastened seat belts.
The ETDs do not pull vehicle occupants back
towards the backrest.
The ETDs can only be activated when:
R the ignition is switched on
R the restraint systems are operational; see
"SRS warning lamp "(Y page 43)
R the belt tongue is engaged in the buckle on
each of the lap-shoulder belts in the front
R the front-passenger seat is occupied and
the belt tongue is engaged in the buckle on
the front-passenger side
The ETDs on the outside seats in the rear
compartment are triggered independently of
the lock status of the seat belts.
The Emergency Tensioning Devices are
triggered depending on the type and severity
of an accident, if:
R in certain situations where the vehicle rolls
over and the system determines that it can
provide additional protection
R in the event of a head-on or rear-end
collision, the vehicle decelerates or 60
Occupant safetySafety

accelerates rapidly in a longitudinal
direction during the initial stages of the
impact
R in the event of a side impact, the vehicle
decelerates or accelerates rapidly in a
lateral direction on the side opposite the
impact
If the ETDs are deployed, you will hear a bang,
and a small amount of powder may also be
released. Only in rare cases will the bang
affect your hearing. The powder that is
released generally does not constitute a
health hazard and does not indicate that there
is a fire in the vehicle. The dust might cause
some temporary breathing difficulty for
people with asthma or other breathing
trouble. To avoid this, you may wish to get out
of the vehicle as soon as it is safe to do so.
You can also open the window to allow fresh
air to enter the vehicle interior. The 6SRS
warning lamp lights up.
If the seat belt is also equipped with a seat
belt force limiter and this is triggered, the
force exerted by the seat belt on the vehicle
occupant is reduced.
The seat belt force limiters for the front seats
are synchronized with the front air bags,
which take on a part of the deceleration force.
This results in the force exerted on the
occupant being distributed over a greater
area. Children in the vehicle
Child restraint systems
Important safety notes Mercedes-Benz recommends that you always
properly secure all infants and children with
a child or infant seat restraint system for the
trip.
The use of seat belts and infant and child
restraint systems is required by law in:
R all 50 states
R the U.S. territories R
the District of Columbia
R all Canadian provinces
Infants and children must always be seated in
an appropriate infant or child restraint system
recommended for the size and weight of the
child. The infant or child restraint system
must be properly secured in accordance with
the manufacturer's instructions.
All infant or child restraint systems must meet
the following standards:
R U.S. Federal Motor Vehicle Safety
Standards 213 and 225
R Canadian Motor Vehicle Safety Standards
213 and 210.2
Confirmation that the child restraint system
corresponds to the standards can be found
on an instruction label on the child restraint
system. This confirmation can also be found
in the installation instructions that are
included with the child restraint system.
Always read and follow the manufacturer's
instructions when using an infant or child
restraint system or booster seat.
Observe all warning signs in the vehicle
interior and on the infant or child restraint. G
WARNING
According to accident statistics, children are
safer when properly restrained in the rear
seating positions than in the front seating
position. Thus, we strongly recommend that
children be placed in the rear seats whenever
possible. Regardless of seating position,
children 12 years old and under must be
seated and properly secured in an appropriate
infant restraint, toddler restraint, or booster
seat recommended for the size and weight of
the child.
The infant or child restraint must be properly
secured with the vehicle's seat belt, the seat
belt and top tether strap, or lower anchors and
top tether strap, fully in accordance with the
child seat manufacturer's instructions.
Occupants, especially children, should always
sit as upright as possible, wear the seat belt
properly and use an appropriately sized infant Children in the vehicle
61Safety
Z

restraint, toddler restraint, or booster seat
recommended for the size and weight of the
child.
Children can be killed or seriously injured by
an inflating air bag. Note the following
important information when circumstances
require you to place a child in the front
passenger seat:
R Your vehicle is equipped with air bag
technology designed to deactivate the front
passenger front air bag in your vehicle
when the system senses the weight of a
typical 12-month-old child or less along
with the weight of a standard appropriate
child restraint on the front passenger seat.
R For children larger than the typical
12-month-old child, the front passenger
front air bag may or may not be activated.
Always make sure the 45indicator
lamp is illuminated, indicating that the front
passenger front air bag is deactivated.
R A child in a rear-facing child restraint on the
front passenger seat will be seriously
injured or even killed if the front passenger
front air bag inflates in a collision which
could occur under some circumstances,
even with the air bag technology installed
in your vehicle. The only means to
completely eliminate this risk is to never
place a child in a rear-facing child restraint
in the front seat. We therefore strongly
recommend that you always place a child
in a rear-facing child restraint in a backseat.
R If you must install a rear-facing child
restraint on the front passenger seat
because circumstances require you to do
so, make sure the 45indicator
lamp is illuminated, indicating that the front
passenger front air bag is deactivated.
Should the 45indicator lamp not
illuminate or go out while the restraint is
installed, please check installation.
Periodically check the 45indicator
lamp while driving to make sure the 4
5 indicator lamp is illuminated. If the
45indicator lamp goes out or remains out, do not transport a child on the
front passenger seat until the system has
been repaired.
A child in a rear-facing child restraint on the
front passenger seat will be seriously
injured or even killed if the front passenger
front air bag inflates.
R If you have to place a child in a forward-
facing child restraint on the front passenger
seat, move the seat as far back as possible,
use the proper child restraint
recommended for the age, size and weight
of the child, and secure child restraint with
the vehicle's seat belt according to the
child seat manufacturer's instructions. G
WARNING
If the child restraint system is installed
incorrectly on a suitable seat, it cannot
protect as intended. The child cannot then be
restrained in the event of an accident, heavy
braking or sudden changes of direction. There
is an increased risk of injury, possibly even
fatal.
Make sure that you observe the child restraint
system manufacturer's installation
instructions and the notes on use. Please
ensure, that the base of the child restraint
system is always resting completely on the
seat cushion. Never place objects, e.g.
cushions, under or behind the child restraint
system. Only use child restraint systems with
the original cover designed for them. Only
replace damaged covers with genuine covers. G
WARNING
If the child restraint system is installed
incorrectly or is not secured, it can come
loose in the event of an accident, heavy
braking or a sudden change in direction. The
child restraint system could be thrown about,
striking vehicle occupants. There is an
increased risk of injury, possibly even fatal.
Always install child restraint systems
properly, even if they are not being used.
Make sure that you observe the child restraint 62
Children in the vehicleSafety