Safety systems
Display messages Possible causes/consequences and
M
MSolutions !÷
Currently Currently
Unavailable See Unavailable See
Operator's Manual Operator's Manual ABS (Anti-lock Braking System), ESP
®
(Electronic Stability
Program), BAS (Brake Assist), PRE-SAFE ®
, the HOLD function and
hill start assist are temporarily unavailable.
BAS PLUS, COLLISION PREVENTION ASSIST and
PRE-SAFE ®
Brake may also have failed.
In addition, the ÷,åand! warning lamps light up in
the instrument cluster.
ATTENTION ASSIST is deactivated.
For example, the on-board voltage may be insufficient.
G WARNING
The brake system continues to function normally, but without the
functions listed above. The wheels could therefore lock if you
brake hard, for example.
The steerability and braking characteristics may be severely
affected. The braking distance in an emergency braking situation
can increase.
If ESP ®
is not operational, ESP ®
is unable to stabilize the vehicle.
There is an increased risk of skidding and an accident.
X Drive on carefully.
If the display message disappears, the functions mentioned
above are available again.
If the display message continues to be displayed:
X Drive on carefully.
X Visit a qualified specialist workshop. !÷
Inoperative See Inoperative See
Operator's Manual Operator's Manual ABS, ESP
®
, BAS, PRE-SAFE ®
, the HOLD function and hill start
assist are unavailable due to a malfunction.
BAS PLUS, COLLISION PREVENTION ASSIST and
PRE-SAFE ®
Brake may also have failed.
The $ (USA only)/J (Canada only),÷,åand!
warning lamps in the instrument cluster also light up.
ATTENTION ASSIST is deactivated.
G WARNING
The brake system continues to function normally, but without the
functions listed above. The wheels could therefore lock if you
brake hard, for example.
The steerability and braking characteristics may be severely
affected. The braking distance in an emergency braking situation
can increase. 258
Display messagesOn-board computer and displays
ProCarManuals.com
Display messages Possible causes/consequences and
M
MSolutions If ESP
®
is not operational, ESP ®
is unable to stabilize the vehicle.
There is an increased risk of skidding and an accident.
X Drive on carefully.
X Visit a qualified specialist workshop immediately. ÷
Inoperative See Inoperative See
Operator's Manual Operator's Manual ESP
®
, BAS, PRE-SAFE ®
, the HOLD function and hill start assist are
unavailable due to a malfunction.
BAS PLUS, COLLISION PREVENTION ASSIST and
PRE-SAFE ®
Brake may also have failed.
In addition, the ÷andå warning lamps light up in the
instrument cluster.
The self-diagnosis function might not be complete, for example.
ATTENTION ASSIST is deactivated.
G WARNING
The brake system continues to function normally, but without the
functions listed above.
The braking distance in an emergency braking situation can thus
increase.
If ESP ®
is not operational, ESP ®
is unable to stabilize the vehicle.
There is an increased risk of skidding and an accident.
X Drive on carefully.
X Visit a qualified specialist workshop. Display
messages
259On-board computer and displays Z
ProCarManuals.com
Display messages Possible causes/consequences and
M
MSolutions T!
÷
Inoperative See Inoperative See
Operator's Manual Operator's Manual EBD (electronic brake force distribution), ABS, ESP
®
, BAS, PRE-
SAFE ®
, the HOLD function and hill start assist are unavailable due
to a malfunction.
BAS PLUS, COLLISION PREVENTION ASSIST and
PRE-SAFE ®
Brake may also have failed.
In addition, the ÷,åand! warning lamps light up in
the instrument cluster and a warning tone sounds.
G WARNING
The brake system continues to function normally, but without the
functions listed above. The front and rear wheels could therefore
lock if you brake hard, for example.
The steerability and braking characteristics may be severely
affected. The braking distance in an emergency braking situation
can increase.
If ESP ®
is not operational, ESP ®
is unable to stabilize the vehicle.
There is an increased risk of skidding and an accident.
X Drive on carefully.
X Visit a qualified specialist workshop immediately. F(USA
only)
J(Canada
only)
Please Release Please Release
Parking Brake Parking Brake You are driving with the parking brake applied. A warning tone also
sounds.
X
Release the parking brake. $(USA
only)
J(Canada
only)
Check Brake Fluid Check Brake Fluid
Level Level There is not enough brake fluid in the brake fluid reservoir.
In addition, the
$(USA only)/ J(Canada only) warning
lamp lights up in the instrument cluster and a warning tone
sounds.
G WARNING
The braking effect may be impaired.
There is a risk of an accident.
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions. Do not continue driving
under any circumstances.
X Secure the vehicle against rolling away ( Ypage 182).
X Consult a qualified specialist workshop.
X Do not add brake fluid. This does not correct the malfunction. 260
Display
messagesOn-board computer and displays
ProCarManuals.com
Display messages Possible causes/consequences and
M
MSolutions AIRMATIC is defective. A warning tone also sounds.
X
Do not drive at speeds above 50 mph (80 km/h).
X Make only slight steering movements. Otherwise, the front
fender or the tires could be damaged if the steering movement
is too large.
X Listen for scraping sounds.
X Pull over and stop the vehicle safely, paying attention to road
and traffic conditions, and select a higher vehicle level.
Depending on the malfunction, it may be possible to raise the
vehicle.
X Visit a qualified specialist workshop. ¨or
°
Malfunction Malfunction The AIRMATIC function is restricted. The vehicle's handling
characteristics may be affected.
X
Do not drive at speeds above 50 mph (80 km/h).
X Visit a qualified specialist workshop. ë
Off Off The HOLD function is deactivated. the vehicle is skidding.
A warning tone also sounds.
X
Reactivate the HOLD function later (Y page 202). The HOLD function is deactivated. When the brake pedal is firmly
depressed, an activation condition is not fulfilled.
A warning tone also sounds.
X
Check the activation conditions for the HOLD function
(Y page 202). 274
Display
messagesOn-board computer and displays
ProCarManuals.com
Problem Possible causes/consequences and
M
MSolutions X
Leave the vehicle and keep a safe distance from the vehicle until
the engine has cooled down.
X Check the coolant level and add coolant, observing the warning
notes (Y page 339).
X If you need to add coolant more often than usual, have the
engine coolant system checked.
X Make sure that the air supply to the engine radiator is not
blocked, e.g. by snow, slush or ice.
X At coolant temperatures under 248 ‡(120 †), drive to the next
qualified specialist workshop.
X Avoid subjecting the engine to heavy loads, e.g. driving in
mountainous terrain, and stop-and-go traffic. Driving systems
Problem Possible causes/consequences and
M MSolutions ·
The red distance
warning lamp lights up
while the vehicle is in
motion.
The distance to the vehicle in front is too small for the speed
selected.
X
Increase the distance. ·
The red distance
warning lamp lights up
while the vehicle is in
motion. A warning tone
also sounds.
You are approaching a vehicle or a stationary obstacle in your line
of travel at too high a speed.
X
Be prepared to brake immediately.
X Pay careful attention to the traffic situation. You may have to
brake or take evasive action.
Further information on PRE-SAFE ®
Brake (Y page 76).
For further information on the distance warning function of
COLLISION PREVENTION ASSIST: (Y page 70).Indicator and warning lamps in the instrument cluster
295On-board computer and displays Z
ProCarManuals.com
X
Make sure the vehicle is stationary and the
ignition is switched off.
X Turn the SmartKey to position 2in the
ignition lock (Y page 159).
Use the SmartKey instead of the Start/
Stop button on vehicles with KEYLESS-GO.
X Depress and hold the brake pedal.
X Shift the automatic transmission to
position N.
X Release the brake pedal.
X Release the parking brake.
X Switch off the ignition and leave the
SmartKey in the ignition lock.
You can wash the vehicle in an automatic car
wash from the very start.
If the vehicle is very dirty, pre-wash it before
cleaning it in an automatic car wash.
After using an automatic car wash, wipe off
wax from the windshield and the wiper
blades. This will prevent smears and reduce
wiping noises caused by residue on the
windshield.
Washing by hand In some countries, washing by hand is only
allowed at specially equipped washing bays.
Observe the legal requirements in all
countries concerned.
X Do not use hot water and do not wash the
vehicle in direct sunlight.
X Use a soft sponge to clean.
X Use a mild cleaning agent, such as a car
shampoo approved by Mercedes-Benz.
X Thoroughly hose down the vehicle with a
gentle jet of water.
X Do not point the water jet directly towards
the air inlet.
X Use plenty of water and rinse out the
sponge frequently.
X Rinse the vehicle with clean water and dry
thoroughly with a chamois.
X Do not let the cleaning agent dry on the
paintwork. When using the vehicle in winter, remove all
traces of road salt deposits carefully and as
soon as possible.
Power washers G
WARNING
The water jet from a circular jet nozzle (dirt
blasters) can cause invisible exterior damage
to the tires or chassis components.
Components damaged in this way may fail
unexpectedly. There is a risk of an accident.
Do not use power washers with circular jet
nozzles to clean the vehicle. Have damaged
tires or chassis components replaced
immediately.
! Always maintain a distance of at least
11.8 in (30 cm) between the vehicle and the
power washer nozzle. Information about
the correct distance is available from the
equipment manufacturer.
Move the power washer nozzle around
when cleaning your vehicle.
Do not aim directly at any of the following:
R tires
R door gaps, roof gaps, joints, etc.
R electrical components
R battery
R connectors
R lights
R seals
R trim
R ventilation slots
Damaged seals or electrical components
can lead to leaks or failures.
! If the SmartKey is within the rear
detection range of KEYLESS-GO, the
following situations, for example, could
lead to the unintentional opening of the
trunk lid/tailgate:
R using a car wash
R using a power washer Care
343Maintenance and care Z
ProCarManuals.com
Make sure that the SmartKey is at least
6.5 ft (2 m) away from the vehicle.
Cleaning the paintwork !
Do not affix:
R stickers
R films
R magnetic plates or similar items
to painted surfaces. You could otherwise
damage the paintwork.
Scratches, corrosive deposits, areas affected
by corrosion and damage caused by
inadequate care cannot always be completely
repaired. In such cases, visit a qualified
specialist workshop.
X Remove dirt immediately, where possible,
while avoiding rubbing too hard.
X Soak insect remains with insect remover
and rinse off the treated areas afterwards.
X Soak bird droppings with water and rinse
off the treated areas afterwards.
X Remove coolant, brake fluid, tree resin,
oils, fuels and greases by rubbing gently
with a cloth soaked in petroleum ether or
lighter fluid.
X Use tar remover to remove tar stains.
X Use silicone remover to remove wax.
If water no longer forms "beads" on the paint
surface, use the paint care products
recommended and approved by Mercedes-
Benz. This is the case approximately every
three to five months, depending on the
climate conditions and the care product used.
If dirt has penetrated the paint surface or if
the paint has become dull, the paint cleaner
recommended and approved by Mercedes-
Benz should be used.
Do not use these care products in the sun or
on the hood while the hood is hot.
X Use a suitable touch-up stick, e.g. MB
Touch-Up Stick, to repair slight damage to
the paintwork quickly and provisionally. Matte finish care !
Never polish the vehicle or the light alloy
wheels. Polishing causes the finish to
shine.
! The following may cause the paint to
become shiny and thus reduce the matte
effect:
R Vigorous rubbing with unsuitable
materials.
R Frequent use of car washes.
R Washing the vehicle in direct sunlight.
! Never use paint cleaner, buffing or
polishing products, or gloss preserver, e.g.
wax. These products are only suitable for
high-gloss surfaces. Their use on vehicles
with matte finish leads to considerable
surface damage (shiny, spotted areas).
Always have paintwork repairs performed
at a qualified specialist workshop, e.g. an
authorized Mercedes-Benz Center.
! Do not use wash programs with a hot wax
treatment under any circumstances.
Observe these notes if your vehicle has a
clear matte finish. This will help you to avoid
damage to the paintwork due to incorrect
treatment.
These notes also apply to light alloy wheels
with a clear matte finish.
i The vehicle should preferably be washed
by hand using a soft sponge, car shampoo
and plenty of water.
i Use only insect remover and car shampoo
from the range of recommended and
approved Mercedes-Benz care products. Cleaning the vehicle parts
Cleaning the wheels !
Do not use acidic wheel cleaning products
to remove brake dust. This could damage
wheel bolts and brake components. 344
CareMaintenance and care
ProCarManuals.com
!
Do not park the vehicle for an extended
period straight after cleaning it, particularly
after having cleaned the wheels with wheel
cleaner. Wheel cleaners could cause
increased corrosion of the brake discs and
brake pads/linings. For this reason, you
should drive for a few minutes after
cleaning. Braking heats the brake discs and
the brake pads/linings, thus drying them.
The vehicle can then be parked.
Cleaning the windows G
WARNING
You could become trapped by the windshield
wipers if they start moving while cleaning the
windshield or wiper blades. There is a risk of
injury.
Always switch off the windshield wipers and
the ignition before cleaning the windshield or
wiper blades.
! Do not use dry cloths, abrasive products,
solvents or cleaning agents containing
solvents to clean the inside of the windows.
Do not touch the insides of the windows
with hard objects, e.g. an ice scraper or
ring. There is otherwise a risk of damaging
the windows.
! Clean the water drainage channels of the
windshield and the rear window at regular
intervals. Deposits such as leaves, petals
and pollen may under certain
circumstances prevent water from draining
away. This can lead to corrosion damage
and damage to electronic components.
X Clean the inside and outside of the
windows with a damp cloth and a cleaning
product that is recommended and
approved by Mercedes-Benz.
Cleaning wiper blades G
WARNING
You could become trapped by the windshield
wipers if they start moving while cleaning the windshield or wiper blades. There is a risk of
injury.
Always switch off the windshield wipers and
the ignition before cleaning the windshield or
wiper blades.
! Do not pull the wiper blade. Otherwise,
the wiper blade could be damaged.
! Do not clean wiper blades too often and
do not rub them too hard. Otherwise, the
graphite coating could be damaged. This
could cause wiper noise.
! Hold the wiper arm securely when folding
back. The windshield could be damaged if
the wiper arm smacks against it suddenly.
X Fold the windshield wiper arms away from
the windshield.
X Carefully clean the wiper blades with a
damp cloth.
X Fold the windshield wiper arms back again
before switching on the ignition.
Cleaning the exterior lighting !
Only use cleaning agents or cleaning
cloths which are suitable for plastic light
lenses. Unsuitable cleaning agents or
cleaning cloths could scratch or damage
the plastic light lenses.
X Clean the plastic lenses of the exterior
lighting using a wet sponge and a mild
cleaning agent, e.g. Mercedes-Benz car
shampoo or cleaning cloths.
Mirror turn signals !
Only use cleaning agents or cleaning
cloths that are suitable for plastic lenses.
Unsuitable cleaning agents or cleaning
cloths could scratch or damage the plastic
lenses of the mirror turn signals.
X Clean the plastic lenses of the mirror turn
signals in the exterior mirror housing using
a wet sponge and mild cleaning agent, e.g. Care
345Maintenance and care Z
ProCarManuals.com