2014 MERCEDES-BENZ E-SEDAN service interval

Assistance menu (on-board
computer)
.......................................... 246
ASSYST PLUS Displaying a service message ........341
Hiding a service message ..............341
Notes ............................................. 340
Resetting the service interval
displa y........................................... 341
Service message ............................ 340
Special service requirements ......... 341
ATA (Anti-Theft Alarm system)
Activating/deactivating ...................78
Function .......................................... .78
Switching off the alarm ....................78
ATTENTION ASSIST
Activating/deactivating .................248
Display message ............................ 273
Function/notes ............................. 225
Audio system
see separate operating instructions
Authorized Centers
see Qualified specialist workshop
Authorized Mercedes-Benz Center
see Qualified specialist workshop
Authorized workshops
see Qualified specialist workshop
AUTO lights
Display message ............................ 269
see Lights
Automatic engine start (ECO start/
stop function) .................................... 164
Automatic engine switch-off (ECO
start/stop function) ..........................163
Automatic headlamp mode ..............129
Automatic transmission Automatic drive program ...............172
Changing gea r............................... 170
DIRECT SELECT lever .....................168
Display message ............................ 282
Drive program displa y.................... 168
Driving tips .................................... 170
Emergency running mode ..............175
Engaging drive position .................. 170
Engaging neutral ............................ 169
Engaging park position (AMG
vehicles) ........................................ 169
Engaging reverse gear ...................169
Engaging the park position ............168 Kickdown
....................................... 171
Manual drive program ....................172
Manual drive program (AMG
vehicles) ........................................ 173
Overview ........................................ 167
Problem (malfunction) ...................175
Program selector button ................171
Pulling away ................................... 162
Selector lever ................................ 167
Starting the engine ........................161
Steering wheel paddle shifters ......172
Transmission position displa y........ 167
Transmission position display
(DIRECT SELECT lever) ................... 168
Transmission positions ..................170
Automatic transmission
emergency mode ............................... 175 B
Bag hook ............................................ 306
BAS (Brake Assist System) .................68
BAS PLUS (Brake Assist System
PLUS) with Cross-Traffic Assist
Function/notes ................................ 68
BAS PLUS Q (Brake Assist System
PLUS) with Cross-Traffic Assist
Important safety notes ....................69
Battery (SmartKey)
Checking .......................................... 85
Important safety notes ....................85
Replacing ......................................... 85
Battery (vehicle)
Charging ........................................ 360
Display message ............................ 271
Important safety notes ..................358
Jump starting ................................. 362
Belt force limiter
Activation ......................................... 59
Function .......................................... .59
Blind Spot Assist
Activating/deactivating .................248
Display message ............................ 276
Notes/function .............................. 226
see Active Blind Spot Assist
BlueTEC
Adding DEF .................................... 180
BlueTEC (DEF) .................................... 421 Index
5ProCarManuals.com

Protection of the environment
General notes
H
Environmental note
Daimler's declared policy is one of
comprehensive environmental protection.
The objectives are for the natural resources
that form the basis of our existence on this
planet to be used sparingly and in a manner
that takes the requirements of both nature
and humanity into account.
You too can help to protect the environment
by operating your vehicle in an
environmentally responsible manner.
Fuel consumption and the rate of engine,
transmission, brake and tire wear are affected
by these factors:
R operating conditions of your vehicle
R your personal driving style
You can influence both factors. You should
bear the following in mind:
Operating conditions:
R avoid short trips as these increase fuel
consumption.
R always make sure that the tire pressures
are correct.
R do not carry any unnecessary weight.
R remove roof racks once you no longer need
them.
R a regularly serviced vehicle will contribute
to environmental protection. You should
therefore adhere to the service intervals.
R always have service work carried out at a
qualified specialist workshop.
Personal driving style:
R do not depress the accelerator pedal when
starting the engine.
R do not warm up the engine when the vehicle
is stationary.
R drive carefully and maintain a safe distance
from the vehicle in front.
R avoid frequent, sudden acceleration and
braking. R
change gear in good time and use each gear
only up to Ôof its maximum engine speed.
R switch off the engine in stationary traffic.
R keep an eye on the vehicle's fuel
consumption. Environmental concerns and
recommendations
Wherever the operating instructions require
you to dispose of materials, first try to
regenerate or re-use them. Observe the
relevant environmental rules and regulations
when disposing of materials. In this way you
will help to protect the environment. Genuine Mercedes-Benz parts
H
Environmental note
Daimler AG also supplies reconditioned major
assemblies and parts which are of the same
quality as new parts. They are covered by the
same Limited Warranty entitlements as new
parts.
! Air bags and Emergency Tensioning
Devices, as well as control units and
sensors for these restraint systems, may be
installed in the following areas of your
vehicle:
R doors
R door pillars
R door sills
R seats
R cockpit
R instrument cluster
R center console
Do not install accessories such as audio
systems in these areas. Do not carry out
repairs or welding. You could impair the
operating efficiency of the restraint
systems. 22
IntroductionProCarManuals.com

Information for customers in
California
Under California law you may be entitled to a
replacement of your vehicle or a refund of the
purchase price or lease price, if after a
reasonable number of repair attempts
Mercedes-Benz USA, LLC and/or its
authorized repair or service facilities fail to fix
one or more substantial defects or
malfunctions in the vehicle that are covered
by its express warranty. During the period of
18 months from original delivery of the
vehicle or the accumulation of 18,000 miles
(approximately 29,000 km) on the odometer
of the vehicle, whichever occurs first, a
reasonable number of repair attempts is
presumed for a retail buyer or lessee if one or
more of the following occurs:
(1) the same substantial defect or malfunction results in a condition that is
likely to cause death or serious bodily
injury if the vehicle is driven, that defect
or malfunction has been subject to repair
two or more times, and you have directly
notified Mercedes-Benz USA, LLC in
writing of the need for its repair,
(2) the same substantial defect or malfunction of a less serious nature than
category (1) has been subject to repair
four or more times and you have directly
notified us in writing of the need for its
repair, or
(3) the vehicle is out of service by reason of repair of the same or different substantial
defects or malfunctions for a cumulative
total of more than 30 calendar days.
Please send your written notice to:
Mercedes-Benz USA, LLC
Customer Assistance Center
One Mercedes Drive
Montvale, NJ 07645-0350 Maintenance
The Service and Warranty Booklet describes
all the necessary maintenance work which
should be done at regular intervals.
Always have the Service and Warranty
Booklet with you when you bring the vehicle
to an authorized Mercedes-Benz Center. The
service advisor will record every service for
you in the Service and Warranty Booklet. Roadside Assistance
The Mercedes-Benz Roadside Assistance
Program offers technical help in the event of
a breakdown. Calls to the toll-free Roadside
Assistance Hotline are answered by our
agents 24 hours a day, 365 days a year.
1-800-FOR-MERCedes(1-800-367-6372)
(USA)
1-800-387-0100 (Canada)
For additional information, refer to the
Mercedes-Benz Roadside Assistance
Program brochure (USA) or the "Roadside
Assistance" section in the Service and
Warranty booklet (Canada). You will find both
in your vehicle literature portfolio. Change of address or change of
ownership
In the event of a change of address, please
send us the "Notification of Address Change"
in the Service and Guarantee booklet or
simply call the Mercedes-Benz Customer
Assistance Center (USA) at the hotline
number
1-800-FOR-MERCedes(1-800-367-6372 )or
Customer Service Center (Canada) at
1-800-387-0100. This will assist us in
contacting you in a timely manner should the
need arise.
If you sell your Mercedes, please leave the
entire literature in the vehicle so that it is
available to the next owner. 24
IntroductionProCarManuals.com

DEF (BlueTEC vehicles only)
Important notes on use To function properly, BlueTEC exhaust gas
aftertreatment must be operated with the
reducing agent DEF. Adding DEF is one of the
tasks performed during maintenance. Under
normal operating conditions, a tank of DEF
lasts until the next service due date.
When the supply of DEF is almost used up,
the Check Additive See Operator's
Check Additive See Operator's
Manual
Manual message is shown in the
multifunction display.
When the DEF supply drops to a minimum, the
Remaining Starts: 16
Remaining Starts: 16 message is shown
in the multifunction display.
If the Remaining Starts: 16
Remaining Starts: 16 message
appears in the multifunction display, you can
start the engine another 16 times. If DEF is
not refilled, you will subsequently be unable
to start the engine . Refill the DEF tank with
approximately 1 gal (3.8 l) DEF. Have the DEF
tank refilled at a qualified specialist
workshop.
Use the special DEF refill bottle when adding
DEF between maintenance intervals. Contact
an authorized Mercedes-Benz Center with
any questions or, if necessary, contact
Roadside Assistance (Y page 24).
If the outside temperature is below 12 ‡
(Ò11 †) it may be difficult to top up. If DEF is
frozen and there is an active warning
indicator, it may not be possible to add DEF.
Park the vehicle in a warmer place, e.g. in a
garage, until DEF has become fluid again. It
will then be possible to add DEF again.
Alternatively, have the DEF tank refilled at a
qualified specialist workshop.
Further information about BlueTEC exhaust
gas aftertreatment and DEF is available at any
authorized Mercedes-Benz Center. Important safety notes on the refilling
procedure DEF is a water-soluble fluid for the exhaust
gas aftertreatment of diesel engines. It is:
R not poisonous
R colorless and odorless
R not flammable
When you open the DEF container, small
amounts of ammonia vapor may be released.
Ammonia vapors have a pungent odor and are
particularly irritating to the skin, to mucous
membranes and to the eyes. You may
experience a burning sensation in your eyes,
nose and throat. Coughing and watering of
the eyes are possible.
Do not inhale ammonia vapors. Fill the DEF
tank only in well-ventilated areas.
DEF must not come into contact with your
skin, eyes or clothing and must not be
swallowed. Keep DEF away from children.
If you or other persons come into contact with
DEF, observe the following:
R Rinse DEF from your skin immediately with
soap and water.
R If DEF comes into contact with your eyes,
immediately rinse them thoroughly with
clean water. Seek medical assistance
without delay.
R If DEF has been swallowed, rinse your
mouth out immediately. Drink plenty of
water. Seek medical assistance without
delay.
R Change out of clothing contaminated with
DEF immediately.
! Only use DEF in accordance with
ISO 22241. Do not mix any additives with
DEF, and do not dilute DEF with water. This
may destroy the BlueTEC exhaust gas
aftertreatment system.
! Rinse surfaces that have come into
contact with DEF immediately with water or
remove DEF using a damp cloth and cold
water. If the DEF has already crystallized,
use a sponge and cold water to clean it. DEF 180
RefuelingDriving and pa
rking
ProCarManuals.com

residues crystallize after time and
contaminate the affected surfaces.
! DEF is not a fuel additive and must not be
added to the fuel tank. If DEF is added to
the fuel tank, this can lead to engine
damage.
! Only screw on the DEF refill bottle hand-
tight. It could otherwise be damaged.
The DEF filler neck is under the trunk floor.
X Switch the ignition off.
X Open the trunk.
X Lift up the trunk floor ( Ypage 312). X
Turn DEF cap :counter-clockwise and
remove it. X
Turn DEF filler cap ;counter-clockwise
and open it.
Filler cap ;is secured with a plastic strip. X
Unscrew the protective cap from DEF refill
bottle =.
X Position DEF refill bottle =as shown on
the filler neck and screw it on hand-tight.
X Press DEF refill bottle =downwards.
The DEF tank is filled. This may take up to
one minute.
i To top up between service intervals, fill
the DEF tank with approximately 1 gal
(3.8 l) DEF. 1 gal (3.8 l) DEF is equivalent to
approximately 2 DEF refill bottles. Then
have the DEF supply checked at a qualified
specialist workshop and completely refilled
if necessary.
X Release DEF refill bottle =.
When DEF refill bottle =is no longer
pressed down, filling stops. DEF refill bottle
= can be removed when it has been only
partially emptied.
X Turn DEF refill bottle =counter-clockwise
and remove it.
X Mount DEF filler cap ;on the filler neck
and turn it clockwise. Refueling
181Driving and parking Z
ProCarManuals.com

If you leave the vehicle parked for longer than
six weeks, the vehicle may suffer damage as
a result of lack of use.
X Visit a qualified specialist workshop and
seek advice.
i You can obtain information about trickle
chargers from a qualified specialist
workshop. Driving tips
General notes
Important safety notes G
WARNING
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at all. This could affect,
for example, the power steering and the brake
boosting effect. You will require considerably
more effort to steer and brake. There is a risk
of an accident.
Do not switch off the ignition while driving. G
WARNING
If you operate mobile communication
equipment while driving, you will be
distracted from traffic conditions. You could
also lose control of the vehicle. There is a risk
of an accident.
Only operate this equipment when the vehicle
is stationary.
Observe the legal requirements for the
country in which you are driving. Some
jurisdictions prohibit the driver from using a
mobile phone while driving a vehicle.
If you make a call while driving, always use
hands-free mode. Only operate the telephone
when the traffic situation permits. If you are
unsure, pull over to a safe location and stop
before operating the telephone.
Bear in mind that at a speed of only 30 mph
(approximately 50 km/h), the vehicle covers a distance of 44 ft (approximately 14 m) per
second.
Drive sensibly – save fuel Observe the following tips to save fuel:
X
The tires should always be inflated to the
recommended tire pressure.
X Remove unnecessary loads.
X Remove roof racks when they are not
needed.
X Warm up the engine at low engine speeds.
X Avoid frequent acceleration or braking.
X Have all maintenance work carried out as
indicated by the service intervals in the
Maintenance Booklet or by the service
interval display.
Fuel consumption also increases when
driving in cold weather, in stop-start traffic
and in hilly terrain.
Drinking and driving G
WARNING
Drinking and driving and/or taking drugs and
driving are very dangerous combinations.
Even a small amount of alcohol or drugs can
affect your reflexes, perceptions and
judgment.
The possibility of a serious or even fatal
accident is greatly increased when you drink
or take drugs and drive.
Do not drink or take drugs and drive or allow
anyone to drive who has been drinking or
taking drugs.
Emission control G
WARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Inhaling
these exhaust gases leads to poisoning. There
is a risk of fatal injury. Therefore never leave
the engine running in enclosed spaces
without sufficient ventilation. 184
Driving tipsDriving and parking
ProCarManuals.com

Certain engine systems are designed to keep
the level of poisonous components in exhaust
fumes within legal limits.
These systems only work at peak efficiency if
they are serviced exactly in accordance with
the manufacturer's specifications. For this
reason, only have work on the engine carried
out by qualified and authorized Mercedes-
Benz technicians.
The engine settings must not be changed
under any circumstances. Furthermore, all
specific service work must be carried out at
regular intervals and in accordance with the
Mercedes-Benz service requirements. Details
can be found in the Maintenance Booklet. ECO display
Example: ECO display
The ECO display gives you information on how
economical your driving style is. The ECO
display assists you in achieving the optimum
driving style in terms of consumption, taking
the actual and selected conditions into
consideration. Your driving style can
significantly influence the vehicle's
consumption.
The ECO display consists of three bars:
R Acceleration
Acceleration
R Constant Constant
R Coasting
Coasting
The percent value is the average value of the
three bars. The three bars and the mean value
begin at the value of 50%. A higher
percentage indicates a more economical
driving style.
The ECO display does not indicate the actual
fuel consumption and a fixed percentage count in the ECO display does not indicate a
fixed consumption figure.
Apart from driving style, consumption is
dependent on many factors such as, e.g.:
R
load
R tire pressure
R cold start
R choice of route
R electrical consumers switched on
These factors are not taken into
consideration by the ECO display.
The evaluation of your driving style is carried
out using the following three categories:
R Acceleration
Acceleration (evaluation of all
acceleration processes):
- The bar fills up: moderate acceleration,
especially at higher speeds
- The bar empties: sporty acceleration
R Constant
Constant (assessment of driving behavior
at all times):
- The bar fills up: constant speed and
avoidance of unnecessary acceleration
and deceleration
- The bar empties: fluctuations in speed
R Coasting
Coasting (assessment of all deceleration
processes):
- The bar fills up: anticipatory driving,
keeping your distance and early release
of the accelerator. The vehicle can coast
without use of the brakes.
- The bar empties: frequent braking
i An economical driving style specially
requires driving at moderate engine
speeds.
To achieve a higher value in the categories
Acceleration
Acceleration andConstant Constant :
R observe the gearshift recommendations.
R drive in drive program E.
i On long journeys at a constant speed, e.g.
on the highway, only the bar for Constant Constant
will change. Driving tips
185Driving and pa rking Z
ProCarManuals.com

Maintenance menu
In the
Serv
Servmenu, you have the following
options:
R Calling up display messages in message
memory (Y page 257)
R Restarting the tire pressure loss warning
system (Y page 380)
R Checking the tire pressure electronically
(Y page 380)
R Calling up the service due date
(Y page 341) Settings menu
Introduction In the
Sett Settmenu, you have the following
options:
R Changing the instrument cluster settings
(Y page 249)
R Changing the light settings (Y page 250)
R Changing the vehicle settings
(Y page 251)
R Changing the convenience settings
(Y page 252)
R Restoring the factory settings
(Y page 253) Instrument cluster Selecting the unit of measurement for
distance
The
Display Unit Speed-/Odometer: Display Unit Speed-/Odometer:
function allows you to choose whether
certain displays appear in kilometers or miles
in the multifunction display.
You can determine whether the multifunction
display shows some messages in miles or
kilometers.
X Press the =or; button on the
steering wheel to select the Sett.
Sett. menu.
X Press the :or9 button to select the
Inst. Cluster Inst. Cluster submenu.
X Press ato confirm.
X Press the :or9 button to select the
Display Unit Speed-/Odometer:
Display Unit Speed-/Odometer:
function.
You will see the selected setting: km kmor
miles
miles .
X Press the abutton to save the setting.
The selected unit of measurement for
distance applies to:
R the digital speedometer in the Trip Tripmenu
R odometer and the trip odometer
R trip computer
R current consumption and the range
R the navigation instructions in the Navi Navi
menu
R cruise control
R DISTRONIC PLUS
R ASSYST PLUS service interval display
Selecting the permanent display function
You can determine whether the multifunction
display permanently shows your speed or the
outside temperature.
X Press the =or; button on the
steering wheel to select the Sett
Sett menu.
X Press the :or9 button to select the
Inst. Cluster
Inst. Cluster submenu.
X Press ato confirm. Menus and submenus
249On-board computer and displays Z
ProCarManuals.com