2014 MERCEDES-BENZ E-Class COUPE Owner's Manual

Problem Possible causes/consequences and
0001 Solutions
The PASSENGER AIR
BAG OFF indicator
lamp does not light up
and/or stays on.
The front-passenger
seat is:
R
unoccupied
R occupied with the
weight of a child up
to twelve months old
in a child restraint
system The OCS is malfunctioning.
X
Make sure there is nothing between the seat cushion and the
child seat.
X Make sure that the backrest and base of the child restraint
system are resting securely on the front-passenger seat. If
necessary, adjust the position of the front-passenger seat.
X When installing the child restraint system, make sure that the
seat belt is tight. Do not pull the seat belt tight with the front-
passenger seat adjustment .This could result in the seat belt
being pulled too tightly.
X Check the installation of the child restraint system.
X Make sure that no objectsa re applying additional weight onto
the seat.
X If the PASSENGER AIR BAG OFF indicator lamp remains off, have
the OCS checked immediatel yataqualified specialist
workshop. Do not transport a child on the front-passenger seat
until the OCS has been repaired.
X Observe the additional display messages in the multifunction
display ( Ypage 256). Roll bar (Cabriolet)
G
DANGER
If the roll bar is malfunctioning, the 0013
Malfunction Service Required message
appears in the multifunction display. The roll
bars will then possibly not be extended in the
event of an accident. This could result in
severe or even fatal injuries to you and other
occupants. In this case, visit a qualified
specialist workshop immediately and have
the roll bar checked. G
WARNING
Ensure that the area around the roll bars/rear
head restraints is kept clear. Otherwise,
someone could be injured by the roll bars
when they are triggered.
The roll bars are under the rear head
restraints. They are extended if systems
detec tthat the vehicle is in danger of
overturning. When the roll bars are extended, the rear
head restraints also extend automatically.
Once the roll bars are extended, you can no
longer lower the rear head restraints. The soft
top can no longer be closed. In this case, visit
the nearest qualified specialist workshop. NECK-PRO head restraints
Important safety notes G
WARNING
Do not secure any objects (e.g. coat hangers)
on the NECK-PRO head restraints. Otherwise,
the NECK-PRO head restraints may not
function properly, or in the event of a rear-end
collision may not be able offer the level of
protection they are designed to provide. G
WARNING
Seat or head restraint covers can cause a
malfunction when the NECK-PRO head Occupant safety
55Safety
Z

restraints are activated or when the side
impact air bags or pelvis air bags are
deployed, or they can prevent this completely.
The NECK-PRO head restraints or side impact
air bags/pelvis air bags can therefore not
provide the intended protection. Do not use
any seat or head restraint covers.
G
WARNING
For yourp rotection, drive only with properly
positioned head restraints.
Adjust the head restraint so that it is as close
to the head as possible and the center of the
head restraint supports the back of the head
at eye level .This will reduce the potential for
injury to the head and neck in the event of an
accident or similar situation. G
WARNING
For safety reasons, have the NECK-PRO head
restraints checked at a qualified specialist
workshop after a rear-end collision.
The NECK-PRO head restraints reduce the
likelihood of head and chest injuries. The
NECK-PRO head restraints on the driver's and
front-passenger seats are moved forwards
and upwards in the event of a rear-end
collision of a certain severity. This provides
better head support.
If the NECK-PRO head restraints have been
triggered in an accident, reset the NECK-PRO
head restraints on the driver’s and front-
passenger seat (Y page 56). Otherwise, the
additional protection will not be available in
the event of another rear-end collision. You
can recognize when NECK-PRO head
restraints have been triggered by the fact that
they have moved forwards and can no longer
be adjusted.
Resetting triggered NECK-PRO head
restraints G
WARNING
When pushing back the NECK-PRO head
restraint cushion, make sure your fingers do not become caught between the head
restraint cushion and the cover. Failure to
observe this could result in injuries.
NECK-PRO head restraint (example: Coupe)
X
Tilt the top of the NECK-PRO head restraint
cushion forwards in the direction of
arrow 0002.
X Push the NECK-PRO head restraint cushion
down in the direction of arrow 0003as far as
it will go.
X Firmly push the NECK-PRO head restraint
cushion back in the direction of arrow 0023
until the cushion engages.
X Repeatt his procedure for the second
NECK-PRO head restraint.
i Resetting the NECK-PRO head restraints
requires a lot of strength. If you have
difficulty resetting the NECK-PRO head
restraints, have this work carried out at a
qualified specialist workshop. PRE-SAFE
®
(anticipatory occupant
protection system)
! Make sure that there are no objects in the
footwell or behind the seats when resetting
the seats. There is a risk that the seats
and/or the objects could be damaged.
PRE-SAFE ®
takes preemptive measures to
protect occupants in certain hazardous
situations. Despite your vehicle being
equipped with the PRE-SAFE ®
system, the 56
Occupant safetySafety

possibility of personal injuries occurring as a
result of an acciden tcannot be eliminated.
Always adapt your driving style to suit the
prevailing road and weather conditions and
maintain a safe distance from the vehicle in
front. Drive carefully.
PRE-SAFE ®
intervenes:
R if BAS intervenes, e.g. in emergency
braking situations.
R if BAS PLUS intervenes powerfully — on
vehicles with DISTRONIC PLUS.
R if, on vehicles with DISTRONIC PLUS, the
radar sensor system detect sanimminent
dange rofcollision in certain situations.
R in critical driving situations, e.g. when
physical limits are exceeded and the
vehicle understeers or oversteers severely.
PRE-SAFE ®
takes the following measures
depending on the hazardous situation
detected:
R the front seat belts are pre-tensioned.
R the front-passenger seat is adjusted if it is
in an unfavorable position.
R the air pressure in the side bolsters of the
seat cushion and seat backrest of the front
multicontour seats is increased.
R Coupe: if the vehicle skids, the panorama
roof with power tilt/sliding panel and the
front side windows are closed so that only
a small gap remains.
R Cabriolet: if the vehicle skids, the front side
windows are closed so that only a small gap
remains.
If the hazardous situation passes without
resulting in an accident, PRE-SAFE ®
slackens
the belt pre-tensioning. The air pressure in
the side bolsters on the multicontour seat is
reduced again. All settings made by PRE-
SAFE ®
can then be reversed.
If the seat belts are not released:
X When the vehicle is stationary, move the
backrest or seat back slightly.
The seat belt pre-tensioning is reduced and
the locking mechanism is released. Information about seat belt adjustment, a
convenience function integrated into PRE-
SAFE
®
, can be found in the "Seat belt
adjustment" section (Y page 60). Seat belts
Important safety notes G
WARNING
The seat belt does not offer the intended level
of protection if the backrest is not in the
upright position. When braking or in the event
of an accident, you could slide underneath the
seat belt and sustain abdomen or neck
injuries, for example. This poses an increased
risk of injury or even fatal injury.
Adjust the seat properly before beginning
your journey. Always make sure that the seat
is in the upright position. G
WARNING
Seat belts cannot protect as intended, if:
R they are damaged, extremely dirty,
bleached or dyed
R the seat belt buckle is damaged or
extremely dirty
R the Emergency Tensioning Devices or the
belt anchorage has been modified.
Damage caused to seat belts in an accident
may not be visible, e.g. by splinters of glass.
Modified or damaged seat belts can tear or
fail, for example in the event of an accident.
Modified Emergency Tensioning Devices may
be deployed unintentionally or fail to be
deployed when required. There is an
increased risk of injury, possibly even fatal.
Never modify seat belts, Emergency
Tensioning Devices, seat belt anchorages and
inertia reels. Ensure that seat belts are not
damaged or worn and are clean.
Only use seat belts that have been approved
for your vehicle by Mercedes-Benz. Occupant safety
57Safety Z

The use of seat belts and infant and child
restraint systems is required by law in:
R
all 50 states
R the U.S. territories
R the District of Columbia
R all Canadian provinces
Even where this is not required by law, all
vehicle occupants should correctly fasten
their seat belts before starting the journey.
i See "Children in the vehicle"
(Y page 62) for further information on
infants and children traveling in the vehicle
as well as on child restraint systems.
Correct use of the seat belts G
WARNING
USE SEAT BELTS PROPERLY
R Seat belts can only work when used
properly. Never wear seat belts in any other
way than as described in this section, as
that could result in serious injuries in the
event of an accident.
R Each occupant should wear their seat belt
at all times, because seat belts help reduce
the likelihood of and potential severity of
injuries in accidents, including rollovers.
The integrated restraint system includes
SRS (driver fronta ir bag, driver's side knee
bag, front-passenge rfront air bag, pelvis air
bags, side impact air bags, Coupe: window
curtain air bags for side windows, Cabriolet:
head bags), Emergency Tensioning Devices
(ETDs), seat belt force limiters, and front
seat knee bolsters.
The system is designed to enhance the
protection offered to properly belted
occupants in certain frontal (front air bags,
driver's side knee bag and ETDs) and side
(side impact air bags, pelvi sair bags,
window curtain air bags, and ETDs) impacts
which exceed preset deployment
thresholds and in certain rollovers (window
curtain air bags and ETDs). R
Never wear the shoulder belt under your
arm, across your nec koroff yourshoulder.
In a frontal crash, your body would move
too far forward. That would increase the
chance of head and neck injuries. The seat
belt would also apply too much force to the
ribs or abdomen, which could severely
injure internal organs such as your liver or
spleen.
Adjust the seat belt so that the shoulder
section is located as close as possible to
the middle of the shoulder. It should not
touch the neck.N ever pass the shoulder
portion of the seat belt under your arm.
R Position the lap belt as low as possible on
your hips and not across the abdomen. If
the lap belt is positioned across your
abdomen, it could cause serious injuries in
a crash.
R Never wear seat belts over rigid or
breakable objects in or on your clothing,
such as eyeglasses, pens, keys etc., as
these might cause injuries.
R Make sure the seat belt is always fitted
snugly. Take special care of this when
wearing loose clothing.
R Never use a seat belt for more than one
person at a time. Do not fasten a seat belt
around a person and another person or
other objects at the same time.
R Seat belts should not be worn twisted. In a
crash, you would not have the full width of
the seat belt to distribut eimpact forces.
The twisted seat belt against yourb ody
could cause injuries.
R Pregnant women should also always use a
lap-shoulder belt. The lap belt portion
should be positioned as low as possible on
the hips to avoid any possible pressure on
the abdomen.
R Place the seat backrest in a position that is
as upright as possible.
R Check your seat belt during travel to make
sure it is properly positioned. 58
Occupant safetySafety

R
Never place your feet on the instrument
panel, dashboard, or on the seat. Always
keep both feet on the floor in front of the
seat.
R When using a seat belt to secure infant
restraints, toddler restraints, or children in
booster seats, always follow the child seat
manufacturer's instructions.
Fastening seat belts G
WARNING
According to accident statistics, children are
safer when properly restrained on the rear
seats than on the front-passenger seat. Thus,
we strongly recommend that children be
placed in the rear seat whenever possible.
Regardless of seating position, children 12
years old and under must be seated and
properly secured in an appropriately sized
child restraint system or booster seat
recommended for the size and weight of the
child. For additional information, see the
"Childrenint he vehicle" section.
Ac hild's risk of serious or fatal injuries is
significantly increased if the child restraints
are not properly secured in the vehicle and/
or the child is not properly secured in the child
restraint. G
WARNING
Seat belt presenter 0002must be retracted
while the vehicle is in motion. Only when seat
belt presenter 0002is retracted can the seat
belt be properly positioned on the body and
protect the occupant as intended. Seat-belt extender (example: Coupe)
The seat-belt extender for the driver and front
passenger helps you fasten your seat belt.
Seat-belt extender
0002is extended when the
respective door is closed and the SmartKey
is turned to position 1or 2in the ignition lock. You can also extend seat-belt extender
0002by
using seat-belt extender button 0020in the
center console.
X Press seat-belt extender button 0020.
Seat-belt extender 0002extends.
Seat-belt extender 0002is retracted again if:
R the belt tongue is engaged in the seat belt
buckle.
R the belt tongue is not engaged in the seat
belt buckle within 60 seconds.
R the respective door is opened.
R the SmartKey is turned to position 0in the
ignition lock.
R you release the seat backrest and fold it
forwards.
R the front-passenger seat is unoccupied
after, approximately five seconds. Occupant safety
59Safety Z

If you press seat-bel
textender button 0020
afte rthis, seat-belt extender 0002will not
extend. Seat belt (example: Coupe)
X
Adjust the seat and move the backrest to
an almost vertical position (Y page 116).
X Pull the seat belt smoothly out of seat-belt
extender 0002.
X Without twisting it, guide the shoulder
section of the seat belt across the middle
of your shoulder and the lap section across
your pelvis.
X Engage belt tongue 0003in buckle 0023.
Seat-belt adjustment:ifn ecessary, the
driver's and front-passenger seat belts
automatically adjust to the upper body
(Y page 60).
X If necessary, pull upwards on the shoulder
section of the seat belt to tighten the belt
across your body.
Information on releasing the seat belt with
release button 0022(Ypage 60).
Seat belt adjustment The seat-belt adjustment function adjusts the
driver's and front-passenger seat belt to the
upper body of the occupants. The belt strap is tightened slightly when:
R
you engage the belt tongue in the belt
buckle and you then turn the SmartKey to
position 2in the ignition lock.
R the SmartKey is in position 2in the ignition
lock and you then engage the belt tongue
in the buckle once the seat-belt extender
has retracted.
The seat-belt adjustment will apply a
retraction force if any slack is detected
between the occupant and the seat belt. Do
not hold on to the seat belt tightly while it is
adjusting. You can switch the seat-belt
adjustment on and off in the on-board
computer (Y page 246).
The seat-belt adjustment is an integral part of
the PRE-SAFE ®
convenience function. More
information about PRE-SAFE ®
can be found
under "PRE-SAFE ®
(preventative occupant
protection)" (Y page 56).
Releasing seat belts !
Make sure that the seat belt is fully rolled
up. Otherwise, the seat belt or belt tongue
will be trapped in the door or in the seat
mechanism. This could damage the door,
the door trim panel and the seat belt.
Damaged seat belts can no longer fulfill
their protective function and must be
replaced. Visit a qualified specialist
workshop. 60
Occupant safetySafety

Sea
tbelt (example: Coupe)
X Press release button 0022on belt buckle 0023.
X Guide belt tongue 0003to belt sash
guide 0002.
Belt warning for the driver and front
passenger Regardless of whether the driver's and front-
passenger seat belts have already been
fastened, the 001Eseat belt warning lamp
lights up for six seconds each time the engine
is started. It then goes out if the driver and
the fron tpassenger have already fastened
their seat belts.
If the driver's seat belt is no tfastened when
the engine is started, an additional warning
tone will sound. This warning tone stops after
a maximum of six seconds or once the
driver's seat belt is fastened.
If after six seconds, the driver or front
passenger have no tfastened their seat belts
and the doors are closed:
R the 001E seat belt warning lamp remains lit
as long as the driver' sorfront-passenger's
seat belti s not fastened
and
R if a vehicle speed of 15 mph (25 km/h) is
exceeded, the 001Eseat belt warning lamp
begins to flash. Awarning tone also sounds with increasing intensity for a maximum of
60 seconds or until the driver or front
passenger have fastened their seat belts.
If the driver/front passenger unfasten their
seat belt while the vehicle is in motion, the
001E seat belt warning lamp lights up and a
warning tone sounds again.
The warning tone ceases eve nifthe driver or
front-passenger seat belt has still not been
fastened after 60 seconds. The 001Eseat belt
warning lamp stops flashing but remains
illuminated.
After the vehicle comes to a standstill, the
warning tone is reactivated and the seat belt
warning lamp 001Eflashes again if the vehicle
speed again exceeds 15 mph (25 km/h).
The 001E seat belt warning lamp only goes
out if:
R both the driver and the front passenger
have fastened their seat belts.
or
R the vehicle is stationary and a door is open.
i For more information on the 001Eseat
belt warning lamp, see "Warning and
indicator lamps in the instrument cluster,
seat belts" (Y page 276).
Emergency Tensioning Devices, seat
belt force limiters G
WARNING
Pyrotechnic Emergency Tensioning Devices
that have been deployed are no longer
operational and are unable to perform their
intended protective function. This poses an
increased risk of injury or even fatal injury.
Therefore, have pyrotechnic Emergency
Tensioning Devices which have been
triggered immediately replaced at a qualified
specialist workshop.
! If the front-passenger seat is not
occupied, do not engage the seat belt
tongue in the buckle on the front-
passenger seat. Otherwise, the Emergency Occupant safety
61Safety Z

Tensioning Device could be triggered in the
event of an accident.
i Vehicles with PRE-SAFE ®
: Emergency
Tensioning Devices that are triggered by an
electric motor can be deployed as often as
desired and do not need to be replaced.
The fronts eat belts and the outer seat belts
in the rear are equipped with Emergency
Tensioning Devices and seat belt force
limiters.
The ETDs tighten the seat belts in an accident,
pulling them close against the body.
The ETDs do not correct incorrect seat
positions or incorrectly fastened seat belts.
The ETDs do not pull vehicle occupants back
towards the backrest.
The ETDs can only be activated when:
R the ignition is switched on
R the restraint systems are operational; see
"SRS warning lamp 001D" (Ypage 43)
R the belt tongue is engaged in the buckle on
each of the front seat belts
The ETDs on the outside seats in the rear
compartment are triggered independently of
the lock status of the seat belts.
The ETDs are triggered depending on the type
and severity of an accident:
R in the event of a head-on or rear-end
collision if the vehicle decelerates or
accelerates rapidly in a longitudinal
direction during the initial stages of the
impact.
R in the event of a side impact if the vehicle
decelerates or accelerates rapidly in a
lateral direction on the side opposite to the
impact.
R Cabriolet: in certain situations if the vehicle
rolls over and the system determines that
it can provide additional protection
If the ETDs are deployed, you will hear a bang,
and a small amount of powder may also be
released. Only in rare cases will the bang
affect your hearing. The powder that is
released generally does not constitute a health hazard and does not indicate that there
is a fire in the vehicle. The dust might cause
some temporary breathing difficulty for
people with asthma or other breathing
trouble. To avoid this, you may wish to get out
of the vehicle as soon as it is safe to do so.
You can also open the window to allow fresh
air to enter the vehicle interior. The
001DSRS
warning lamp lights up.
If the seat belt is also equipped with a seat
belt force limiter and this is triggered, the
force exerted by the seat belt on the vehicle
occupan tis reduced.
The seat belt force limiters for the front seats
are synchronized with the front air bags,
which absorb part of the deceleration force.
This results in the force exerted on the
occupant being distributed over a greater
area.
Automatic comfort-fit feature The front seat belts have an automatic
comfort-fit feature. The automatic comfort-fit
feature reduces the retraction force of the
seat belts. This results in increased seat belt
comfort. Children in the vehicle
Child restraint systems
Important safety notes G
WARNING
According to accident statistics, children are
safer when properly restrained in the rear
seating positions than in the front seating
position. Thus, we strongly recommend that
children be placed in the rear seats whenever
possible.R egardless of seating position,
children 12 years old and under must be
seated and properly secured in an appropriate
infant restraint, toddler restraint, or booster
seat recommended for the size and weight of
the child. 62
Children in the vehicleSafety