2014 MERCEDES-BENZ E-Class COUPE Owner's Manual

You can wash the vehicle in an automatic car
wash from the very start.
If the vehicle is very dirty, pre-wash it before
cleaning it in an automatic car wash.
After using an automatic car wash, wipe off
wax fro
mthe windshield and the wiper
blades. This will prevent smears and reduce
wiping noises caused by residue on the
windshield.
Washing by hand In some countries, washing by hand is only
allowed at specially equipped washing bays.
Observe the legal requirements in all
countries concerned.
X Do not use hot water and do not wash the
vehicle in direct sunlight.
X Use a soft sponge to clean.
X Use a mild cleaning agent, such as a car
shampoo approved by Mercedes-Benz.
X Thoroughly hose down the vehicle with a
gentle jet of water.
X Do not point the water jet directly towards
the air inlet.
X Use plenty of water and rinse out the
sponge frequently.
X Rinse the vehicle with clean water and dry
thoroughly with a chamois.
X Do not let the cleaning agent dry on the
paintwork.
When using the vehicle in winter, remove all
traces of road salt deposits carefully and as
soon as possible.
Powerw ashers G
WARNING
The water jet from a circular jet nozzle (dirt
blasters) can cause invisibl eexterior damage
to the tires or chassis components.
Components damaged in this way may fail
unexpectedly .There is a risk of an accident.
Do not use power washers with circular jet
nozzles to clean the vehicle. Have damaged tires or chassis components replaced
immediately.
! Always maintain a distance of at least
11.8in (30cm) between the vehicle and the
power washer nozzle. Information about
the correct distance is available from the
equipment manufacturer.
Move the power washer nozzle around
when cleaning your vehicle.
Do not aim directly at any of the following:
R tires
R door gaps, joints etc.
R soft top (Cabriolet)
R wind deflector net (Cabriolet)
R electrical components
R battery
R connectors
R lights
R seals
R trim elements
R ventilation slots
Damaged seals or electrical components
can lead to leaks or failures.
Cleaning the paintwork !
Do not affix:
R stickers
R films
R magnetic plates or similar items
to painted surfaces. You could otherwise
damage the paintwork.
Scratches, corrosive deposits, areas affected
by corrosion and damage caused by
inadequate care cannot always be completely
repaired. In such cases, visit a qualified
specialist workshop.
X Remove dirt immediately, where possible,
while avoiding rubbing too hard.
X Soak insect remains with insect remover
and rinse off the treated areas afterwards. Care
319Maintenance and care Z

X
Soa kbird droppings with water and rinse
off the treated areas afterwards.
X Remove coolant, brake fluid, tree resin,
oils, fuels and greases by rubbing gently
with a cloth soaked in petroleum ether or
lighter fluid.
X Use tar remover to remove tar stains.
X Use silicone remover to remove wax.
If water no longer forms "beads" on the paint
surface, use the paint care products
recommended and approved by Mercedes-
Benz. This is the case approximately every
three to five months, depending on the
climate conditions and the care produc tused.
If dirt has penetrated the paint surface or if
the paint has become dull, the paint cleaner
recommended and approved by Mercedes-
Benz should be used.
Do not use these care products in the sun or
on the hood while the hood is hot.
X Use a suitable touch-up stick, e.g. MB
Touch-Up Stick, to repair slight damage to
the paintwork quickly and provisionally.
Matte finish care !
Never polish the vehicle or the light alloy
wheels. Polishing causes the finish to
shine.
! The following may cause the paint to
become shiny and thus reduce the matte
effect:
R Vigorous rubbing with unsuitable
materials.
R Frequent use of car washes.
R Washing the vehicle in direct sunlight.
! Never use paint cleaner, buffing or
polishing products, or gloss preserver, e.g.
wax. These products are only suitable for
high-gloss surfaces. Their use on vehicles
with matte finish leads to considerable
surface damage (shiny, spotted areas). Always have paintwork repairs performed
at a qualified specialist workshop, e.g. an
authorized Mercedes-Benz Center.
! Do not use wash programs with a hot wax
treatment under any circumstances.
Observe these notes if your vehicle has a
clear matte finish. This will help you to avoid
damage to the paintwork due to incorrect
treatment.
These notes also apply to light alloy wheels
with a clear matte finish.
i The vehicle should preferably be washed
by hand using a soft sponge, car shampoo
and plenty of water.
i Use only insect remover and car shampoo
from the range of recommended and
approved Mercedes-Benz care products. Cleaning the vehicle parts
Cleaning the Cabriolets oft top !
Never use any of the following to clean the
sof ttop:
R gasoline
R thinner
R tar or stain remover
R other organic solvents
! Remove bird droppings immediately as
they are corrosive and, therefore, can make
the soft-top fabric leak. Do not use high-
pressure cleaning equipment to clean the
vehicle. Do not use sharp-edged equipment
to remove ice and snow.
X Light soiling: you can clean the soft top
while it is dry or rinse it with clear water.
X Normal to heavy soiling: clean the soft
top with a brush and clear water. Clean
stains and other dirt with a brush and soft
top cleaning agents that have been
recommended and approved by Mercedes-
Benz. Always brush from front to back,
following the grain of the fabric. 320
CareMaintenance and care

Frequent cleaning reduces the soft top's
resistance to dirt.
To restore this resistance to dirt, clea
nthe
soft top using soft top cleaning agents that
have been recommended and approved by
Mercedes-Benz.
Incorrect cleaning and care, as well as aging,
can cause the soft-top seams to leak. Have
the soft-top seams sealed at a qualified
specialist workshop, e.g. at an authorized
Mercedes-Ben zCenter.
i Cover the soft top appropriately if you
plan to leave the vehicle outside for a long
period of time.
Cleaning AIRCAP Cleaning the wind deflector
!
Do not use high-pressure cleaning
equipment to clean the net.
Clean the wind deflector on the windshield
with the soft top closed.
X Apply the parking brake firmly.
X Vehicles with SmartKey: turn the
SmartKey to position 2in the ignition lock
(Y page 165).
X Vehicles with KEYLESS-GO: press the
Start/Stop button twice (Y page 165).
X Open the cover in the lower center console.
The AIRCAP button is under the cover. X
Press AIRCAP button 0002.
The wind deflector between the windshield
and the soft top is extended. X
Clean net 0003of the wind deflector with a
soft brush or a moist cloth. For heavier
soiling, clean it with the care and cleaning
agents recommended and approved by
Mercedes-Benza nd rinse it with clean
water.
Cleaning the AIRCAP wind screen
Clea nthe AIRCAP wind screen with the soft
top open.
X Vehicles with SmartKey: turn the
SmartKey to position 2in the ignition lock
(Y page 165).
X Vehicles with KEYLESS-GO: press the
Start/Stop button twice (Y page 165).
X Open the soft top (Y page 100). X
Press rear seat head restraints button 0002.
The rear seat head restraints and the
AIRCAP wind screen extendu pwards. Care
321Maintenance and care Z

X
Clean net 0003of the AIRCAP wind screen
with a moist cloth and care and cleaning
agents recommended and approved by
Mercedes-Benz.
Cleaning the wheels !
Do no tuse acidic wheel cleaning products
to remove brake dust. This could damage
wheel bolts and brake components.
! Do not park the vehicle for an extended
period straight after cleaning it, particularly
after having cleaned the wheels with wheel
cleaner. Wheel cleaners could cause
increased corrosion of the brake discs and
brake pads/linings. For this reason, you
should drive for a few minutes after
cleaning. Braking heats the brake discs and
the brake pads/linings, thus drying them.
The vehicle can then be parked.
Cleaning the windows G
WARNING
You could become trapped by the windshield
wipers if they start moving while cleaning the
windshield or wiper blades. There is a risk of
injury.
Always switch off the windshield wipers and
the ignition before cleaning the windshield or
wiper blades.
! Do not use dry cloths, abrasive products,
solvents or cleaning agents containing
solvents to clean the inside of the windows.
Do not touch the insides of the windows with hard objects, e.g. an ice scraper or
ring. There is otherwise a risk of damaging
the windows.
! Cleant he water drainage channels of the
windshield and the rear window at regular
intervals. Deposits such as leaves, petals
and pollen may under certain
circumstances prevent water from draining
away.T his can lead to corrosion damage
and damage to electronic components.
X Cleant he inside and outside of the
windows with a damp cloth and a cleaning
product that is recommended and
approved by Mercedes-Benz.
Cleaning wiper blades G
WARNING
You could become trapped by the windshield
wipers if they start moving while cleaning the
windshield or wiper blades. There is a risk of
injury.
Always switch off the windshield wipers and
the ignition before cleaning the windshield or
wiper blades.
! Do not pull the wiper blade. Otherwise,
the wiper blade could be damaged.
! Do not clean wiper blades too often and
do not rub them too hard. Otherwise, the
graphite coating could be damaged. This
could cause wiper noise.
! Hold the wiper arm securely when folding
back. The windshield could be damaged if
the wiper arm smacks against it suddenly.
X Fold the windshield wiper arms away from
the windshield.
X Carefully clean the wiper blades with a
damp cloth.
X Fold the windshield wiper arms back again
before switching on the ignition. 322
CareMaintenance and care

Cleaning the exterior lighting
!
Only use cleaning agents or cleaning
cloths which are suitable for plastic light
lenses. Unsuitable cleaning agents or
cleaning cloths could scratch or damage
the plastic light lenses.
X Clean the plastic lenses of the exterior
lighting using a wet sponge and a mild
cleaning agent, e.g .Mercedes-Benzc ar
shampoo or cleaning cloths.
Mirror turn signals !
Only use cleaning agents or cleaning
cloths that are suitable for plastic lenses.
Unsuitable cleaning agents or cleaning
cloths could scratch or damage the plastic
lenses of the mirror tur nsignals.
X Clean the plastic lenses of the mirror turn
signals in the exterior mirror housing using
a wet sponge and mild cleaning agent, e.g.
Mercedes-Ben zcar shampoo or cleaning
cloths.
Cleaning the sensors !
If you clean the sensor swith a power
washer, make sure that you keep a
distance of at least 11. 8in(30 cm) between
the vehicle and the power washer nozzle.
Information about the correct distance is
available from the equipment
manufacturer. X
Clean sensors 0002of the driving systems
with water, car shampoo and a soft cloth.
Cleaning the rear view camera !
Do not clea nthe camera lens and the area
around the rear view camera with a power
washer. X
Make sure that the vehicle is stationary and
that the SmartKey is in position 2in the
ignition lock.
X To open the cover of the rear view
camera: with COMAND activated, press
the 0003 button.
X Select System by turning
000E0002000Fthe
COMAND controller and press 000Cto
confirm.
X Select Rear View Camera and press
000Cto
confirm. Care
323Maintenance and care Z

X
Select Open Camera Cover and press
000C
to confirm.
The cover of the 360° camera opens.
X To clean the rear view camera: use clear
water and a soft cloth to clean camera
lens 0002.
Cleaning the 360° camera !
Do not clean the camera lens and the area
around the 360° camera with a power
washer.360 X
Make sure tha tthe vehicle is stationary and
that the SmartKey is in position 2in the
ignition lock.
X To open the cover of the 360° camera:
with COMAND activated, press the 0003
button.
X Select Syst. settings by turning
000E0002000F
the COMAND controller and press 000Cto
confirm.
X Select 360° Camera and press
000Cto
confirm.
X Select Open Camera Cover and press
000C
to confirm.
The cover of the 360° camera opens.
X To clean the 360° camera: clean camera
lens 0002with clean water and a soft cloth.
i If you drive at speeds above 20 mph
(30 km/h) or the SmartKey is in position
0 or 1in the ignition lock, the cover of the
360° camera closes automatically. Cleaning the exhaust pipes !
Do not clean the exhaust pipe with acid-
based cleaning agents such as sanitary
cleansers or wheel cleaners.
Impurities combined with the effects of road
grit and corrosive environmental factors may
cause flash rust to form on the surface. You
can restore the original shine of the exhaust
pipe by cleaning it regularly, especially in
winter and after washing.
X Cleant he exhaust pipe with a care product
tested and approved by Mercedes-Benz. Interior care
Cleaning the display !
For cleaning, do not use any of the
following:
R alcohol-based thinner or gasoline
R abrasive cleaning agents
R commercially-available household
cleaning agents
These may damage the display surface. Do
not put pressure on the display surface
when cleaning. This could lead to
irreparable damage to the display.
X Before cleaning the display, make sure that
it is switched off and has cooled down.
X Cleant he display surface using a
commercially available microfiber cloth
and TFT/LCD display cleaner.
X Dry the display surface using a dry
microfiber cloth.
Cleaning the plastic trim G
WARNING
Care products and cleaning agents containing
solvents cause surfaces in the cockpit to
become porous. As a result, plastic parts may
come loose in the event of air bag
deployment. There is a risk of injury. 324
CareMaintenance and care

Do not use any care products and cleaning
agents to clean the cockpit.
! Do not affix the following to plastic
surfaces:
R stickers
R films
R scented oil bottles or similar items
You can otherwise damage the plastic.
! Do not allow cosmetics, insect repellent
or sunscreen to come into contact with the
plastic trim .This maintains the high-quality
look of the surfaces.
X Wipe the plastic trim with a damp, lint-free
cloth, e.g. a microfiber cloth.
X Heavy soiling: use care and cleaning
products recommended and approved by
Mercedes-Benz.
The surface may change color temporarily.
Wait until the surface is dry again.
Cleaning the steering wheel and gear or
selector lever X
Thoroughly wipe with a damp cloth or use
leather care agents that have been
recommended and approved by Mercedes-
Benz.
Cleaning genuine wooda nd trim
elements !
Do not use solvent-based cleaning agents
such as tar remover, wheel cleaners,
polishes or waxes. There is otherwise a risk
of damaging the surface.
! Do not use chrome polish on trim pieces.
The trim pieces have a chrome look but are
mostly made of anodized aluminum and
can lose their shine if chrome polish is
used. Use a damp, lint-free cloth instead
when cleaning the trim pieces.
If the chrome-plated trim pieces are very
dirty, you can use a chrome polish. If you
are unsure as to whether the trim pieces are chrome-plated or not, consult an
authorized Mercedes-Benz Center.
X Wipe the wooden trim and trim pieces with
a damp, lint-free cloth ,e.g. a microfiber
cloth.
X Heavy soiling: use car care and cleaning
products recommended and approved by
Mercedes-Benz.
Cleaning the seat covers General notes
!
Do not use microfibe rcloths to clean
genuine leather, artificial leathe ror
Alcantara® covers. If used often, these can
damage the cover.
i Note tha tregular care is essential to
ensure that the appearance and comfort of
the covers is retained over time.
Genuine leather seat covers
Leather is a natural product.
It exhibits natural surface characteristics, for
example:
R Differences in the texture
R Signs of stretching and marking
R Slight nuances of color
These are characteristics of leather and not
material defects.
! To retain the natural appearance of the
leather, observe the following cleaning
instructions:
R Clean genuine leather covers carefully
with a damp cloth and then wipe the
covers down with a dry cloth.
R Make sure that the leather does not
become soaked. It may otherwise
become rough and cracked.
R Only use leather care agents that have
been tested and approved by Mercedes-
Benz. You can obtain these from a
qualified specialist workshop. Care
325Maintenance and care Z

Seat covers of other materials
!
Observe the following when cleaning:
R Cleana rtificial leather covers with a cloth
moistened with a solution containing
1% detergent (e.g. dish washing liquid).
R Clean cloth covers with a microfiber
cloth moistened with a solution
containing 1% detergent (e.g. dish
washing liquid). Rub carefully and always
wipe entire seat sections to avoid leaving
visible lines .Leave the seat to dry
afterwards. Cleaning results depend on
the type of dirt and how long it has been
there.
R Clean Alcantara® covers with a damp
cloth. Make sure that you wipe entire
seat sections to avoid leaving visible
lines.
Cleaning the seat belts G
WARNING
Seat belts can become severely weakened if
bleached or dyed. This could cause the seat
belts to tear or fail, for instance, in the event
of an accident. This poses an increased risk
of injury or fatal injury.
Never bleach or dye the seat belts.
! Do not clean the seat belts using chemical
cleaning agents .Do not dry the seat belts
by heating at temperatures above 176 ‡
(80 †) or in direct sunlight.
X Use clean, lukewarm water and soap
solution.
Cleaning the headliner and carpets X
Headliner: if it is very dirty, use a soft brush
or dry shampoo.
X Carpets: use the carpet and textile
cleaning agents recommended and
approved by Mercedes-Benz. 326
CareMaintenance and care