Problem
Possible causes/consequences and
M
MSolutions The engine cannot be
started using the key. The on-board voltage is too low.
X Switch off non-essential consumers, e.g. seat heating or interior
lighting, and try to start the engine again.
If this does not work:
X Check the starter battery and charge it if necessary
(Y page 353).
or
X Jump-start the vehicle (Y page 355).
or
X Consult a qualified specialist workshop. The engine cannot be
started using KEYLESS-
GO. The key is in the
vehicle. The vehicle is locked.
X Unlock the vehicle and try to start the vehicle again. There is interference from a powerful source of radio waves.
X Start your vehicle with the key in the ignition lock. Doors
Important safety notes
United Kingdom only: G
WARNING
When the double locks are activated, the
doors can no longer be opened from the
inside. People in the vehicle can no longer get out, e.g. in hazardous situations. There is a
risk of injury.
Therefore, do not leave any people unsuper-
vised in the vehicle, particularly children, eld-
erly people or people in need of special assis-
tance. Do not activate the double lock when
people are in the vehicle.
If the vehicle has been locked from the out-
side, the double-lock function is activated as
standard. It is then not possible to open the
doors from inside the vehicle. You can deac-
tivate the double-lock function by deactivat-
ing the interior motion sensor (Y page 79).
The doors can then be opened from the inside after the vehicle has been locked from the
outside. The anti-theft alarm system is trig- gered if the door is opened from the inside.
Switch off the alarm (Y
page 78).
All countries: G
WARNING
If children are left unsupervised in the vehicle, they could:
R open doors, thereby endangering other per-
sons or road users
R get out and be struck by oncoming traffic
R operate vehicle equipment and become
trapped, for example
In addition, the children could also set the
vehicle in motion, for example, if they:
R release the parking brake
R shift the automatic transmission out of park
position P or shift manual transmission into
neutral
R start the engine
There is a risk of an accident and injury.
When leaving the vehicle, always take the key with you and lock the vehicle. Never leave
children and animals unattended in the vehi-
cle. Keep the keys out of the reach of children. 88
DoorsOpening and closing
Adjusting the lumbar support
You can adjust the contour of the driver's seat
so as to provide optimum support for your
back.
X Move adjustment lever :in the direction
of the arrow until the desired backrest con- tour is achieved. Adjusting the 4-way lumbar support
:
To raise the backrest contour
; To soften the backrest contour
= To lower the backrest contour
? To harden the backrest contour
You can adjust the contour of the front seat
backrests individually to provide optimum
support for your back. Switching the seat heating on/off
Switching on/off G
WARNING
If you repeatedly switch on seat heating, the
seat cushion and backrest padding may
become very hot. The health of vehicle occu-
pants with limited temperature sensitivity or a limited ability to react to excessively high
temperatures may be affected or they may
even suffer burn-like injuries. There is a risk of
injury.
Therefore, do not switch on the seat heating
repeatedly. Driver's and front-passenger seat
The three red indicator lamps in the button
indicate the heating level you have selected.
The system automatically switches from level 3 to level 2after approximately eight
minutes.
The system automatically switches from level
2 to level 1after approximately ten minutes.
The system automatically switches off
approximately 20 minutes after it is set to
level 1.
X Turn the key to position 1or 2in the ignition
lock (Y page 159).
X To switch on: press button:repeatedly
until the desired heating level is set.
X To switch off: press button:repeatedly
until all the indicator lamps go out.
i If the battery voltage is too low, the seat
heating may switch off. Seats
111Seats, steering wheel and mirrors Z
Problems with the seat heating
Problem
Possible causes/consequences and
M
MSolutions The seat heating has
switched off prema-
turely or cannot be
switched on. The on-board voltage is too low because too many electrical con-
sumers are switched on.
X Switch off electrical consumers that you do not need, such as
the rear window heating or interior lighting.
Once the battery is sufficiently charged, the seat heating will
switch back on automatically. Switching the seat ventilation on/off
Switching on/off Driver's and front-passenger seat
The three blue indicator lamps in the buttons
indicate the ventilation level you have selec-
ted.
X Turn the key to position 1or 2in the ignition
lock (Y page 159).
X To switch on: press button:repeatedly
until the desired ventilation level is set.
X To switch off: press button:repeatedly
until all the indicator lamps go out.
i If the battery voltage is too low, the seat
ventilation may switch off.
i You can open the side windows and the
sliding sunroof using the "Convenience
opening" feature (Y page 97). The seat ven-
tilation of the driver's seat automatically
switches to the highest level. 112
SeatsSeats, steering wheel and mirrors
Problems with the seat ventilation
Problem
Possible causes/consequences and
M
MSolutions The seat ventilation has
switched off prema-
turely or cannot be
switched on. The on-board voltage is too low because too many electrical con-
sumers are switched on.
X Switch off electrical consumers that you do not need, such as
the rear window heating or interior lighting.
Once the battery is sufficiently charged, the seat ventilation will
switch back on automatically. Steering wheel
Important safety notes
G
WARNING
You could lose control of the vehicle while
driving if you:
R adjust the driver's seat, steering wheel or
mirrors
R fasten the seat belt
There is a risk of an accident.
Adjust the driver's seat, head restraint, steer-
ing wheel and mirrors and fasten your seat
belt before starting the engine. G
WARNING
Children could become trapped by the steer-
ing wheel if they adjust it. There is a risk of
injury.
When leaving the vehicle, always take the key with you and lock the vehicle. Never leave
children unattended in the vehicle. Adjusting the steering wheel man-
ually
:
Release lever
; To adjust the steering wheel height
= To adjust the steering wheel position
(fore-and-aft adjustment)
X Push release lever :down completely.
The steering column is unlocked.
X Adjust the steering wheel to the desired
position.
X Push release lever :up completely.
The steering column is locked.
X Check if the steering column is locked.
When doing so, try to push the steering
wheel up or down or try to move it in the
fore-and-aft direction. Steering wheel
113Seats, steering wheel and mirrors Z
Problems with the steering wheel heating
Problem
Possible causes/consequences and
M
MSolutions The steering wheel
heating has switched
itself off prematurely or
cannot be switched on. The on-board voltage is too low because too many electrical con-
sumers are switched on.
X Switch off electrical consumers that you do not need, such as
the rear window heating or interior lighting.
Once the battery is sufficiently charged, the steering wheel
heating will switch back on automatically. EASY-ENTRY/EXIT feature
Important safety notes G
WARNING
When the EASY-ENTRY/EXIT feature adjusts
the steering wheel, you and other vehicle
occupants – particularly children – could
become trapped. There is a risk of injury.
While the EASY-ENTRY/EXIT feature is mak-
ing adjustments, make sure that no one has
any body parts in the sweep of the steering
wheel.
If someone is trapped:
R press one of the memory function position
buttons, or
R move the switch for steering wheel adjust-
ment in the opposite direction to that in
which the steering wheel is moving.
The adjustment process is stopped. G
WARNING
If children activate the EASY-ENTRY/EXIT fea- ture, they can become trapped, particularly
when unattended. There is a risk of injury.
When leaving the vehicle, always take the key with you and lock the vehicle. Never leave
children unattended in the vehicle. G
WARNING
If you drive off while the EASY-ENTRY/EXIT
feature is making adjustments, you could lose
control of the vehicle. There is a risk of an
accident. Always wait until the adjustment process is
complete before driving off.
The EASY-ENTRY/EXIT feature makes getting in and out of your vehicle easier.
You can activate and deactivate the EASY-
ENTRY/EXIT feature in the on-board com-
puter (Y page 257).
Position of the steering wheel when the
EASY-ENTRY/EXIT feature is active The steering wheel tilts upwards if you:
R remove the key from the ignition lock
R with the key: open the driver's door; the
key must be in position 0or 1in the ignition
lock (Y page 159).
i The steering wheel only moves upwards if
it has not already reached the upper stop.
Position of the steering wheel for driv-
ing The steering wheel is moved to the previously
set position if:
R the driver's door is closed and
R with the key: you insert the key into the
ignition lock
If you close the driver's door with the key
inserted in the ignition lock, the steering
wheel is automatically moved to the previ-
ously set position.
The last position of the steering wheel is
stored when you switch off the ignition or Steering wheel
115Seats, steering wheel and mirrors Z
rear window heating is switched on and the
outside temperature is low. Heating takes a
maximum of ten minutes.
i The exterior mirrors can also be heated
manually by switching on the rear window
heating.
Folding the exterior mirrors in/out elec- trically X
Turn the key to position 1or 2in the ignition
lock (Y page 159).
X Briefly press button :.
Both exterior mirrors fold in or out.
i Make sure that the exterior mirrors are
always folded out fully while driving. They
could otherwise vibrate.
i If you are driving faster than 47 km/h, you
can no longer fold in the exterior mirrors.
Resetting the exterior mirrors If the battery has been disconnected or com-
pletely discharged, the exterior mirrors must
be reset. The exterior mirrors will otherwise
not fold in when you select the "Fold in mir-
rors when locking" function in the on-board
computer (Y page 257).
X Turn the key to position 1in the ignition
lock (Y page 159).
X Briefly press button :. Folding the exterior mirrors in/out
automatically If the "Fold in mirrors when locking" function
is activated in the on-board computer
(Y page 257):
R the exterior mirrors fold in automatically as
soon as you lock the vehicle from the out-
side
R the exterior mirrors fold out again automat-
ically as soon as you unlock the vehicle and
then open the driver's or front-passenger
door
i If the exterior mirrors have been folded in
manually, they do not fold out.
Exterior mirror pushed out of position If an exterior mirror has been pushed out of
position (forwards or backwards), proceed as
follows:
X Vehicles without electrically folding
exterior mirrors: move the exterior mirror
into the correct position manually.
X Vehicles with electrically folding exte-
rior mirrors: press and hold mirror-folding
button :until you hear a click and the
mirror engages audibly into position
(Y page 117).
The mirror housing is engaged again and
you can adjust the exterior mirrors as usual
(Y page 116). Automatic anti-dazzle mirrors
The rear-view mirror and the exterior mirror
on the driver's side automatically go into anti- dazzle mode if the following conditions are
met simultaneously:
R the ignition is switched on and
R incident light from headlamps strikes the
sensor in the rear-view mirror
The mirrors do not dip if reverse gear is
engaged or if the interior lighting is switched
on. Mirrors
117Seats, steering wheel and mirrors Z
1
W
Left-hand parking lamps
2 X
Right-hand parking lamps
3 T
Side lamps, licence plate and instru-
ment cluster lighting
4 Ã
Automatic headlamp mode, control-
led by the light sensor
5 L
Dipped-beam/main-beam head-
lamps
B R
Rear foglamp
When the ignition is switched on and the light
switch is in position L, the side lamps and
dipped-beam headlamps are switched on
even if the light sensor does not sense dark
ambient light conditions. This is advanta-
geous when there is fog or rain.
X To switch on the dipped-beam head-
lamps: turn the key in the ignition lock to
position 2or start the engine.
X Turn the light switch to L.
The green Lindicator lamp in the instru-
ment cluster lights up. Rear foglamp 1
W
Left-hand parking lamps
2 X
Right-hand parking lamps
3 T
Side lamps, licence plate and instru-
ment cluster lighting
4 Ã
Automatic headlamp mode, control-
led by the light sensor
5 L
Dipped-beam/main-beam head-
lamps
B R
Rear foglamp
The rear foglamp improves the visibility of
your vehicle in heavy fog for the following
traffic. Please observe the country-specific
laws on the use of rear foglamps.
X To switch on the rear foglamp: turn the
key in the ignition lock to position 2or start
the engine.
X Turn the light switch to LorÃ.
X Press the Rbutton.
The yellow Rindicator lamp in the
instrument cluster lights up.
X To switch off the rear foglamp: press the
R button.
The yellow Rindicator lamp in the
instrument cluster goes out.
Side lamps ! If the battery has been excessively dis-
charged, the side lamps or parking lamps
are automatically switched off to enable
the next engine start. Always park your
vehicle safely and sufficiently lit according
to legal standards. Avoid the continuous
use of the Tside lamps for several 124
Exterior lightingLights and windscreen wipers
Interior lighting
Overview of interior lighting
Front overhead control panel
:
u Switches the rear interior lighting
on/off
; | Switches the automatic interior
lighting control on/off
= p Switches the right-hand front read-
ing lamp on/off
? c Switches the front interior lighting
on/off
A p Switches the left-hand front reading
lamp on/off Rear-compartment overhead control panel
: p Switches the right-hand reading
lamp on/off
; p Switches the left-hand reading lamp
on/off Interior lighting control
General notes In order to prevent the vehicle's battery from
discharging, the interior lighting functions are
automatically deactivated after some time
except for when the key is in position 2in the
ignition lock.
The colour and brightness of the ambient
lighting may be set using the on-board com-
puter (Y page 253).
Automatic interior lighting control Front overhead control panel
:
u Switches the rear interior lighting
on/off
; | Switches the automatic interior
lighting control on/off
= p Switches the right-hand reading
lamp on/off
? c Switches the front interior lighting
on/off
A p Switches the left-hand reading lamp
on/off
X To switch on/off: press the|button.
When the automatic interior lighting con-
trol is activated, the button is flush with the overhead control panel.
The interior lighting automatically switches
on if you:
R unlock the vehicle
R open a door
R remove the key from the ignition lock 130
Interior lightingLights and windscreen wipers