2014 MERCEDES-BENZ C-CLASS SALOON tow

Index
....................................................... 4Introduction
......................................... 24 At a glance
........................................... 31 Safety
................................................... 41 Opening and closing
...........................89 Seats, steering wheel and mirrors
..117 Lights and windscreen wipers
.........133 Climate control
................................. 149 Driving and parking
..........................179 On-board computer and displays
....291 Stowing and features
.......................367 Maintenance and care
......................389 Breakdown assistance
.....................405 Wheels and tyres
.............................. 427 Technical data
................................... 465 Contents
3

1, 2, 3 ...
4ETS see ETS/4ETS (Electronic Trac-
tion System)
4MATIC (permanent four-wheel
drive) .................................................. 235
4MATIC off-road system ...................235
12 V socket
see Sockets
230 V power socket .......................... 382
360° camera
Cleaning ......................................... 401
Function/notes ............................ .249 A
ABS (Anti-lock Braking System) Display message ............................ 315
Function/notes ................................ 74
Important safety notes .................... 75
Warning lamp ................................. 355
Accident
Automatic measures after an acci-
dent ................................................. 63
Activating/deactivating air-recir-
culation mode ................................... .165
Activating/deactivating cooling
with air dehumidification ................. 157
Active Blind Spot Assist
Activating/deactivating (on-
board computer) ............................ 309
Display message ............................ 339
Function/notes ............................ .263
Towing a trailer .............................. 266
Active Lane Keeping Assist
Activating/deactivating (on-
board computer) ............................ 309
Display message ............................ 338
Function/notes ............................ .266
Towing a trailer .............................. 269
Active light function ......................... 138
Active Light System
Display message ............................ 331
Active Parking Assist
Detecting parking spaces .............. 240
Display message ............................ 339
Exiting a parking space .................. 243 Function/notes ............................
.239
Important safety notes .................. 239
Parking .......................................... 241
Towing a trailer .............................. 239
ADAPTIVE BRAKE ................................. 82
Adaptive Brake Assist
Function/notes ................................ 79
Adaptive brake lights .......................... 80
Adaptive Damping System (ADS) ..... 235
Adaptive Highbeam Assist PLUS
Display messages .......................... 332
Function/notes ............................ .139
Switching on/off ........................... 140
AdBlue ®
Additive ......................................... 473
Display message ............................ 336
Displaying level and range ............. 307
Filling capacity ............................... 473
Important safety notes .................. 472
Low outside temperatures ............. 473
Purity ............................................. 473
Topping up ..................................... 204
Additional speedometer ................... 312
Additives (engine oil) ........................ 474
Adjusting the headlamp range ......... 136
AGILITY SELECT switch
Automatic transmission ................. 197
Climate control (THERMATIC) ....... .153
Climate control
(THERMOTRONIC) .......................... 156
Hybrid operatio n ............................ 277
Manual transmission ..................... .191
Air filter (white display message) .... 336
Air pressure
see Tyre pressure
Air vents
Important safety notes .................. 177
Rear ............................................... 178
Setting .......................................... .177
Setting the centre air vents ........... 178
Setting the side air vents .............. .178
Air-conditioning system
see Climate control
Airbag
Introduction ..................................... 51
PASSENGER AIR BAG indicator
lamps ............................................... 46 4
Index

Airbags
Display message ............................ 328
Front airbag (driver, front
passenger ) ....................................... 52
Important safety gu idelines ............ .51
Kneebag ........................................... 53
Sidebag ............................................ 53
Triggering .........................................60
Windowbag ...................................... 53
AIRMATIC
Display message ............................3 37
Function/notes ............................ .234
AIRPANEL (cleaning instructions) .... 400
Alarm
ATA (Anti-Theft Alarm system) ......... 85
Switching off (ATA) .......................... 85
Switching the function on/off
(ATA) ................................................ 85
Alarm system
see ATA (Anti-Theft Alarm system)
Anti-glare film ................................... .387
Anti-lock braking system
see ABS (Anti-lock Braking System)
Anti-Theft Alarm system
see ATA (Anti-Theft Alarm system)
Aquaplaning ....................................... 214
Armrest
Stowage compartment .................. 370
Ashtray ............................................... 379
Assistance display (on-board com-
puter) ................................................. .306
Assistance menu (on-board com-
puter) ................................................. .307
ASSYST PLUS
Displaying a service message ....... .395
Hiding a service message .............. 395
Notes ............................................. 395
Resetting the service interval dis-
play ................................................ 395
Service message ............................ 395
Special service requirements ......... 396
ATA (Anti-Theft Alarm system)
Activating/deactivating ................... 85
Function .......................................... .85
Switching off the alarm .................... 85
ATTENTION ASSIST
Activating/deactivating ................. 309 Display message ............................ 337
Function/note
s............................. 255
Authorised workshop
see Qualified specialist workshop
AUTO lights
Display message ............................ 332
see Lights
Automatic engine start (ECO start/
stop function) .................................... 187
Automatic engine switch-off (ECO
start/stop function) .......................... 186
Automatic front-passenger front
airbag deactivation
Display message ............................ 328
Automatic front-passenger front
airbag deactivation system
Operation ......................................... 54
Problems ......................................... 59
System self-test ............................... 57
Automatic headlamp mode .............. 135
Automatic transmission
Accelerator pedal position ............. 196
AGILITY SELECT switch .................. 197
Changing gear ............................... 196
DIRECT SELECT lever ..................... 193
Display message ............................ 345
Drive program display .................... 195
Drive programs .............................. 197
Driving tips .................................... 196
Emergency running mode .............. 200
Engaging drive position .................. 195
Engaging neutral ............................ 194
Engaging park position automati-
cally ............................................... 194
Engaging reverse gear ................... 194
Engaging the park position ............ 193
Kickdown ....................................... 196
Manual shifting .............................. 198
Overview ........................................ 193
Problem (fault) ............................... 200
Pulling away ................................... 184
Starting the engine ........................ 183
Steering wheel gearshift paddle s... 198
Trailer towing ................................. 196
Transmission position display
(DIRECT SELECT lever) ................... 195
Transmission positions .................. 195 Index
5

Automatic transmission emer-
gency running mode
.........................200
Auxiliary heating/ventilation
Important safety notes .................. 172
Problem (display message) ............ 177
Remote control .............................. 173
Setting the departure time ............. 175
Switching on/off (on the centre
console) ......................................... 173
Axle load, permissible (trailer tow-
ing) ...................................................... 480 B
Bag hook ............................................ 374
Ball coupling
Folding in ....................................... 286
Folding out ..................................... 285
BAS (Brake Assist System) ................. 75
BAS PLUS with Cross-Traffic Assist (Brake Assist PLUS with Cross-
Traffic Assist)
Function/notes ................................ 75
Important safety notes .................... 76
Battery (high-voltage)
see High-voltage battery
Battery (key)
Checking .......................................... 94
Important safety notes .................... 93
Replacing ......................................... 94
Battery (vehicle)
Charging ........................................ 416
Display message ............................ 334
Important safety notes .................. 412
Jump starting ................................. 418
Belt
see Seat belts
Belt tensioner
Activation ......................................... 60
Blind Spot Assist
Activating/deactivating (on-
board computer) ............................ 309
Display message ............................ 339
Notes/function .............................. 259
Trailer towing ................................. 261
see Active Blind Spot Assist
BlueTEC (AdBlue ®
) ............................ .472 BlueTEC
®
Topping up AdBlue ®
....................... 204
Bonnet
Active bonnet (pedestrian protec-tion) ............................................... 390
Closing .......................................... .392
Display message ............................ 347
Important safety notes .................. 390
Opening ......................................... 391
Boot
Emergency release ........................ 105
Important safety notes .................. 101
Locking separately ......................... 105
Opening/closing (automatically
from inside) ................................... 104
Opening/closing (automatically
from outside) ................................. 102
Opening/closing (from the out-
side, HANDS-FREE ACCESS) .......... 103
Opening/closing (manually from
outside) ......................................... 102
Boot lid
Display message ............................ 347
Obstacle recognition ..................... .101
Opening dimensions ..................... .476
Opening/closing ............................ 101
Boot load (maximum) ........................ 476
Box (boot) .......................................... .374
Brake
EBD ................................................. .82
Brake Assist
see BAS (Brake Assist System)
Brake fluid
Display message ............................ 322
Notes ............................................. 475
Brake force distribution, elec-
tronic
see EBD (electronic brake force
distribution)
Brake lamps
Adaptive ........................................... 80
Display message ............................ 330
Brake pedal
Pedal resistance/pedal travel .......... 44
Brakes
ABS .................................................. 74
Adaptive Brake Assist ...................... 79 6
Index

BAS .................................................. 75
BAS PLUS with Cross-Traffic
Assist ............................................... 75
Brake fluid (notes) ......................... 475
Display messag e............................ 315
Driving tips .................................... 213
Hill start assist ............................... 185
HOLD function ............................... 232
Important safety notes .................. 213
Parking brake ................................ 209
RBS (Recuperative Brake Sys-
tem) ................................................. 44
RBS warning lamp .......................... 362
Warning lamp ................................. 353
Breakdown
see Flat tyre
see Towing away
Brightness control (instrument
cluster lighting) ................................... 32
Bulbs
see Replacing bulbs
Buttons on the steering column ...... 294C
Calling up a fault see Display messages
Camera
see 360° camera
Car
see Vehicle
Car key
see Key
Car wash (care) ................................. 396
Care
360° camera ................................. 401
AIRPANEL ...................................... 400
Automatic car wash ....................... 396
Carpets .......................................... 404
Display ........................................... 402
Exhaust pipe .................................. 402
Exterior lighting ............................. 400
Gear or selector lever .................... 403
High-pressure cleaner .................... 398
Interior ........................................... 402
Matt paintwork .............................. 399
Note s............................................. 396
Paint .............................................. 398 Plastic trim .................................... 403
Reversing camera .......................... 401
Roof lining ...................................... 404
Seat belt ........................................ 404
Seat cove r..................................... 403
Sensors ......................................... 401
Steering wheel ............................... 403
Trim pieces .................................... 403
Washing by hand ........................... 398
Wheels ........................................... 399
Windows ........................................ 399
Wiper blades .................................. 400
Wooden trim .................................. 403
CD player/CD changer(on-board
computer) .......................................... 303
Central locking
Locking/unlocking (key) .................. 91
Centre console
Lower section .................................. 38
Upper section .................................. 37
Changing bulbs
Dipped-beam headlamp s............... 143
Main-beam headlamp s................... 143
Reversing lamps ............................ 144
Turn signals (front) ......................... 144
Turn signals (rear) .......................... 144
Charge status of high-voltage bat-
tery ..................................................... 273
Child seat
Forward-facing restraint system ...... 68
ISOFIX .............................................. 65
On the front-passenger sea t............ 66
Rearward-facing restraint system .... 67
Recommendations ........................... 71
Suitable positions ............................ 68
Top Tether ....................................... 65
Child-proof locks
Important safety notes .................... 72
Rear doors ....................................... 73
Children
In the vehicl e................................... 63
Restraint systems ............................ 64
Cigarette lighter ................................ 380
Cleaning
Mirror turn signal ........................... 400
Trailer tow hitch ............................. 402
Climate control
Auxiliary heating/ventilation .......... 172 Index
7

Driving safety systems
ABS (Anti-lock Braking System) ...... .74
ADAPTIVE BRAK E............................. 82
Adaptive Brake Assist ...................... 79
Adaptive brake lights ....................... 80
BAS (Brake Assist System) .............. 75
Distance warning function ............... 77
ESP ®
(Electronic Stability Pro-
gram) ............................................... 80
ETS/4ETS (Electronic Traction
System) ........................................... 80
Important safety guidelines ............. 74
Overview .......................................... 74
PRE-SAFE ®
Brake ............................. 82
RBS (Recuperative Brake Sys-
tem) ................................................. 44
STEER CONTROL ............................. 85
Driving system
DISTRONIC PLUS with Steering
Assist and Stop&Go Pilot ............... 230
Driving systems
360°camera .................................. 249
Active Blind Spot Assist ................. 263
Active Lane Keeping Assist ............ 266
Active Parking Assist ..................... 239
AIRMATIC ...................................... 234
ATTENTION ASSIST ........................ 255
Blind Spot Assist ............................ 259
Cruise control ................................ 216
Display message ............................ 337
Distronic Plus ................................ 222
Driving Assistance packag e........... 263
HOLD function ............................... 232
Lane Keeping Assist ...................... 261
Lane package ................................ 259
PARKTRONIC ................................. 236
Reversing camera .......................... 244
SPEEDTRONIC ............................... 219
Traffic Sign Assist .......................... 256
Driving tips
Aquaplaning ................................... 214
Automatic transmission ................. 196
Brakes ........................................... 213
DISTRONIC PLUS ........................... 229
Downhill gradient ........................... 213
Driving abroad ............................... 134
Driving in winter ............................. 215
Driving on flooded roads ................ 215 Driving on wet roads ...................... 214
Fuel ................................................ 211
General .......................................... 211
Icy road surfaces ........................... 215
Limited braking efficiency on sal-
ted roads ....................................... 214
New brake disks ............................ 214
New brake pads/linings ................ 214
Running-in tip s............................... 180
Snow chains .................................. 431
Symmetrical dipped beam ............. 134
The first 1500 km .......................... 180
Towing a trailer .............................. 284
Wet road surface ........................... 214
DVD video
Operating (on-board computer) ..... 303 E
EASY-ENTRY feature Function/note s............................. 126
EASY-EXIT feature
Function/note s............................. 126
EASY-PACK convenience box ........... 374
EBD (electronic brake force distri-
bution)
Display message ............................ 318
Function/note s................................ 82
ECO display
Function/note s............................. 211
On-board computer ....................... 298
ECO start/stop function
Automatic engine start .................. 187
Automatic engine switch-off .......... 186
Climate control (THERMATIC) ........ 153
Climate control
(THERMOTRONIC) .......................... 156
Deactivating/activating ................. 187
General information ....................... 186
Important safety notes .................. 186
Introduction ................................... 186
Electric motor
Power display ................................ 272
see Hybrid operation
Electric motor power display ........... 272
Electromagnetic compatibility
Declaration of conformity ................ 27 10
Index

Electronic Stability Program
see ESP ®
(Electronic Stability Program)
Emergency
Automatic measures after an acci-
dent ................................................ .63
Emergency key
Unlocking the driver's door .............. 98
Emergency key element
Function/notes ................................ 93
Inserting .......................................... 93
Locking vehicle .............................. 100
Removing ........................................ .93
Emergency release
Driver's door .................................... 98
Emergency spare wheel
General notes ................................ 461
Important safety notes .................. 461
Inflating the collapsible spare
wheel ............................................ .462
Technical data ............................... 464
Emergency unlocking
Vehicle ............................................. 98
Energy flow display ........................... 273
Engine
Display message ............................ 333
ECO start/stop function ................ 186
Engine number ............................... 468
Jump-starting ................................. 418
Running irregularl y......................... 189
Starting problems .......................... 189
Starting the engine with the key .... 183
Starting with the Start/Stop but-
ton ................................................. 184
Stopping ........................................ 208
Tow-starting (vehicle) ..................... 424
Warning lamp (engine diagnos-
tics) ............................................... 360
Engine electronics
Notes ............................................. 466
Problem (fault) ............................... 189
Engine oil
Additives ........................................ 474
Checking the oil level ..................... 392
Checking the oil level using the
dipstick .......................................... 392
Display message ............................ 335
Filling capacity ............................... 474
Notes about oil grade s................... 473 Notes on oil level/consumption .... 392
Topping up ..................................... 392
Viscosity ........................................ 474
Environmental protection
Returning an end-of-life vehicle ....... 24
ESP ®
(Electronic Stability Pro-
gram)
Activating/deactivating ................... 81
Characteristics ................................. 81
Deactivating/activating ................. 307
Display message ............................ 315
ETS/4ETS ........................................ 80
Function/note s................................ 80
General notes .................................. 80
Important safety guidelines ............. 80
Trailer stabilisation .......................... 82
Warning lamp ................................. 357
ETS/4ETS (Electronic Traction Sys-
tem) ...................................................... 80
Exhaust
see Exhaust pipe
Exhaust pipe
Cleaning ......................................... 402
Exhaustive discharging (high-volt-
age battery) ....................................... 415
Extended overrun mode ................... 280
Exterior lighting
Cleaning ......................................... 400
see Lights
Exterior mirrors
Adjusting ....................................... 128
Anti-dazzle mode (automatic) ........ 129
Folding in/out (automatically )....... 128
Folding in/out (electrically) ........... 128
Out of position (troubleshooting) ... 129
Parking position ............................. 129
Resetting ....................................... 128
Storing settings (memory func-
tion) ............................................... 131 F
Fault message see Display messages
Features ............................................. 376
Filler cap
see Fuel filler flap
Fire extinguisher ............................... 407 Index
11

Position of exterior mirror, front-
passenger side ...............................1
29
Reversing camera .......................... 244
see PARKTRONIC
Parking aid
Active Parking Assist ..................... 239
see Exterior mirrors
see PARKTRONIC
Parking assistance
see PARKTRONIC
Parking brake
Display message ............................ 318
Electric parking brake .................... 209
Warning lamp ................................. 359
Parking lamps
Display message ............................ 331
Switching on/off ........................... 136
PARKTRONIC
Deactivating/activating ................. 238
Driving system ............................... 236
Function/notes ............................ .236
Important safety notes .................. 236
Problem (fault) ............................... 239
Sensor range ................................. 236
Trailer towing ................................. 236
Warning displa y............................. 237
PASSENGER AIR BAG
Indicator lamps ................................ 46
PASSENGER AIR BAG indicator
lamp
Problem (malfunction) ................... 328
Perfume atomizer
Operating ....................................... 167
Perfume vial ................................... 167
Problem (malfunction) ................... 169
Petrol .................................................. 470
Pets in the vehicle ............................... 74
Plastic trim (cleaning instruc-
tions) .................................................. 403
Power windows
see Side windows
Pre-entry climate control
Problem (Malfunction) ................... 171
PRE-SAFE ®
(anticipatory occupant
protection)
Operation ......................................... 62 PRE-SAFE
®
(preventive occupant
safety system)
Display message ............................ 323
PRE-SAFE ®
Brake
Activating/deactivating ................. 309
Display message ............................ 323
Function/note s................................ 82
Important safety notes .................... 83
Warning lamp ................................. 363
PRE-SAFE ®
PLUS (anticipatory
occupant protection PLUS)
Operation ......................................... 62
Protection against theft
ATA (Anti-Theft Alarm system )......... 85
Immobiliser ...................................... 85
Interior motion sensor ..................... 86
Tow-away protection ........................ 86
Protection of the environment
General notes .................................. 24
Pulling away
Automatic transmission ................. 184
Hill start assist ............................... 185
Hybrid operation ............................ 277
Manual transmission ...................... 184
Trailer ............................................ 185 Q
Qualified specialist workshop ........... 27 R
Radiator cover ................................... 392
Radio
Selecting a station ......................... 302
Radio-based vehicle components
Declaration of conformity ................ 27
Rain closing feature
Panorama sliding sunroo f.............. 113
Sliding sunroof ............................... 112
RBS (Recuperative Brake System)
Driving safety systems ..................... 44
Important safety notes .................... 44
Warning lamp ................................. 362
Reading lamp ..................................... 140
READY indicator ................................ 276
Rear compartment
Setting the air vents ...................... 178 Index
17