2014 MERCEDES-BENZ C-CLASS ESTATE radio

Problems with the key
Problem
Possible causes/consequences and
M
MSolutions You can no longer lock
or unlock the vehicle
using the key. The key battery is discharged or nearly discharged.
X Check the key battery (Y page 94) and replace it if necessary
(Y page 94).
If this does not work: X Unlock (Y page 99) or lock (Y page 100) the vehicle using the
emergency key element. There is interference from a powerful source of radio waves.
X Unlock (Y page 99) or lock (Y page 100) the vehicle using the
emergency key element. The key is faulty.
X Unlock (Y page 99) or lock (Y page 100) the vehicle using the
emergency key element.
X Have the key checked at a qualified specialist workshop. You can no longer lock
or unlock the vehicle
using KEYLESS-GO. KEYLESS-GO was deactivated.
X Reactivate KEYLESS-GO (Y page 91). The key battery is discharged or nearly discharged.
X Check the key battery (Y page 94) and replace it if necessary
(Y page 94).
If this does not work: X Unlock (Y page 99) or lock (Y page 100) the vehicle using the
emergency key element. There is interference from a powerful source of radio waves.
X Unlock (Y page 99) or lock (Y page 100) the vehicle using the
emergency key element. There is a fault with KEYLESS-GO.
X Lock/unlock the vehicle using the remote control function of
the key.
X Have the vehicle and key checked at a qualified specialist work-
shop.
If the vehicle can also not be locked/unlocked using the remote
control function:
X Unlock (Y page 99) or lock (Y page 100) the vehicle using the
emergency key element.
X Have the vehicle and key checked at a qualified specialist work-
shop. Key
95Opening and closing Z

Problem
Possible causes/consequences and
M
MSolutions The engine cannot be
started using the key. The on-board voltage is too low.
X Switch off non-essential consumers, e.g. seat heating or interior
lighting, and try to start the engine again.
If this does not work:
X Check the starter battery and charge it if necessary
(Y page 420).
or
X Jump-start the vehicle (Y page 422).
or
X Consult a qualified specialist workshop. The engine cannot be
started using the Start/
Stop button. The key is
in the vehicle. The vehicle is locked.
X Unlock the vehicle and try to start the vehicle again. The key battery is discharged or nearly discharged.
X Check the key battery (Y page 94) and replace it if necessary
(Y page 94).
If this does not work: X Start your vehicle with the key in the ignition lock. There is interference from a powerful source of radio waves.
X Start your vehicle with the key in the ignition lock. You have lost a key. X
Have the key deactivated at a qualified specialist workshop.
X Report the loss immediately to the vehicle insurers.
X If necessary, have the locks changed as well. You have lost the emer-
gency key element. X
Report the loss immediately to the vehicle insurers.
X If necessary, have the locks changed as well. Doors
Important safety notes
United Kingdom only: G
WARNING
When the double locks are activated, the
doors can no longer be opened from the
inside. People in the vehicle can no longer get out, e.g. in hazardous situations. There is a
risk of injury. Therefore, do not leave any people unsuper-
vised in the vehicle, particularly children, eld- erly people or people in need of special assis-
tance. Do not activate the double lock when
people are in the vehicle.
If the vehicle has been locked from the out-
side, the double-lock function is activated as
standard. It is then not possible to open the
doors from inside the vehicle. You can deac-
tivate the double lock function by deactivat-
ing the interior motion sensor (Y page 88).96
DoorsOpening and closing

Store the remote control for the auxiliary
heating so that the auxiliary heating cannot
be switched on unintentionally. In particular,
ensure that the remote control for the auxili-
ary heating is kept out of the reach of chil-
dren.
The remote control has a range of approx-
imately 300 metre s. Thisrange is reduced by:
R sources of radio interference
R solid objects between the remote control
and the vehicle
R the remote control being in an unfavoura-
ble position in relation to the vehicle
R transmitting from an enclosed space
i The optimum range can be achieved if you
hold the remote control vertically, pointing
upwards when you press one of the but-
tons.
If the remote control battery is low, the bat-
tery symbol on the left of the display is shown as empty. Replace the remote control battery and observe the important safety notes when
doing so (Y page 179).
Switching the auxiliary heating/ventila-
tion on/off Remote control
:
Display
; u Switches on the auxiliary heating/
ventilation/checks status
= . Sets the departure time
? ^ Switches off the auxiliary heating/
ventilation
A , Sets the departure time X
To switch on: press and hold the u
button.
ON
ON is shown in the remote control display.
X To switch off: press and hold the ^
button.
OFF
OFF is shown in the remote control display.
Checking the status of the auxiliary heat-
ing/ventilation
X Briefly press the ubutton.
The following messages may appear in the
display: Display Meaning
The auxiliary heating/
ventilation is switched
off.
The auxiliary ventilation
is switched on. The num-
ber in the display shows
the remaining time (in
minutes) for the auxiliary
ventilation. The auxiliary heating is
switched on. The number
in the display shows the
remaining time (in
minutes) for the auxiliary heating. A departure time has
been activated. The
departure time appears
in the display.178
Operating the climate control systemClimate control

boosting effect. You will require considerably
more effort to steer and brake. There is a riskof an accident.
Do not switch off the ignition while driving. G
WARNING
If the parking brake has not been fully
released when driving, the parking brake can:
R overheat and cause a fire
R lose its hold function.
There is a risk of fire and an accident. Release
the parking brake fully before driving off.
! Do not warm up the engine when the vehi-
cle is stationary. Drive off immediately.
Avoid high engine speeds and driving at full throttle until the engine has reached its
operating temperature.
Only shift the automatic transmission to
the desired drive position when the vehicle is stationary.
Where possible, avoid spinning the drive
wheels when pulling away on slippery
roads. You could otherwise damage the
drive train.
Hybrid vehicles: observe the important
safety notes for hybrid vehicles
(Y page 273). Key positions
Key g
To remove the key
1 Power supply for some consumers, such
as the windscreen wipers
2 Ignition (power supply for all consumers)
and drive position
3 Starting the engine
i If the key does not belong to the vehicle, it
can still be turned in the ignition lock. How-
ever, the ignition will not be switched on
The engine cannot be started.
Vehicles with AIRPANEL: you can open the
shutters in the radiator trim by turning the key to position 2in the ignition lock. After approx-
imately 120 seconds the shutters open auto-
matically. Further information on opening and cleaning the shutters (Y page 404).
Start/Stop button General notes
A check which periodically establishes a radio
connection between the vehicle and the key
determines whether a valid key is in the vehi-
cle. This occurs, for example, when starting
the engine. Driving
185Driving and parking Z

Problems with PARKTRONIC
Problem
Possible causes/consequences and
M
MSolutions Only the red segments
in the PARKTRONIC
warning displays are lit.
You also hear a warning
tone for approximately
two seconds.
PARKTRONIC is then
deactivated and the
indicator lamp on the
PARKTRONIC button
lights up. PARKTRONIC has malfunctioned and has been deactivated.
X If problems persist, have PARKTRONIC checked at a qualified
specialist workshop. Only the red segments
in the PARKTRONIC
warning displays are lit.
PARKTRONIC is then
deactivated. The PARKTRONIC sensors are dirty or there is interference.
X Clean the PARKTRONIC sensors (Y page 405).
X Switch the ignition back on. The problem may be caused by an external source of radio or
ultrasound waves.
X See if PARKTRONIC functions in a different location. Active Parking Assist
General notes Active Parking Assist is an electronic parking
aid with ultrasound. It measures the road on
both sides of the vehicle. A parking symbol
indicates a suitable parking space. Active
steering intervention and brake application
can assist you during parking and when exit-
ing a parking space. You may also use
PARKTRONIC (Y page 240).
Important safety notes Active Parking Assist is only an aid. It is not a
substitute for your attention to the immediate
surroundings. The responsibility for safe
manoeuvring and parking remains with you.
Make sure that no persons, animals or
objects are in the manoeuvring range.
When PARKTRONIC is switched off, Active
Parking Assist is also unavailable. For vehicles with the trailer tow hitch folded
out, the minimum length for parking spaces is
slightly longer.
If you have attached a trailer to your vehicle,
you should not use Active Parking Assist.
Once the electrical connection is established
between your vehicle and the trailer, Active
Parking Assist is no longer available.
PARKTRONIC is deactivated for the rear area. G
WARNING
While parking or pulling out of a parking
space, the vehicle swings out and can drive
onto areas of the oncoming lane. This could
cause you to collide with other road users.
There is a risk of an accident.
Pay attention to other road users. Stop the
vehicle if necessary or cancel the Active Park- ing Assist parking procedure.
! If unavoidable, you should drive over
obstacles such as kerbs slowly and not at a Driving systems
243Driving and parking Z

turn to position
1, the on-board computer/
instrument cluster is not activated.
You can control the multifunction display and
the settings in the on-board computer using
the buttons on the multifunction steering
wheel.
Left control panel ò R
Calls up a main menu 9
: Press briefly:
R Scrolls through lists
R Selects a menu or function
R In the Radio Radio/ Media
Mediamenu:
opens the track or station list
and selects an audio track or
video scene
R In the Telephone Telephone menu:
switches to the phone book and
selects a name or a telephone
number 9
: Press and hold:
R Rapid scrolling in all lists
R In the Radio Radio/ Media
Mediamenu:
selects a station, audio track or
video scene using rapid scrolling
R In the Telephone
Telephone menu: starts
rapid scrolling if the phone book is open a R
In all menus: confirms the selec-
ted entry in the list
R In the Radio
Radio/ Media
Media menu:
opens the list of available radio
sources/media
R In the Telephone
Telephone menu:
switches to the phone book and
starts dialling the selected num-
ber ñ
Switches off LINGUATRONIC (see
the separate operating instruc-
tions) % Press briefly:
R Back
R In the Radio Radio/ Media
Mediamenu: dese-
lects the track or station list or
list of available radio sources/
media
R Hides display messages
R Exits the telephone book/redial
memory % Press and hold:
R Calls up the standard display in
the Trip Trip menu Right control panel
~ R
Rejects or ends a call
R Exits telephone book/redial
memory 6 R
Makes or accepts a call
R Switches to the redial memory W
X R
Adjusts the volume 8 R
Mute ó
Switches on LINGUATRONIC (see
the separate operating instruc-
tions)296
Displays and operationOn-boa
rdcompu ter and displays

Head-up display
Content and information for the following systems are shown in the head-up display:
: Navigation messages
; Current speed
= Set DISTRONIC PLUS speed (Y page 226)
The selected cruise control speed (Y page 220)
The selected SPEEDTRONIC speed (Y page 223)
If Traffic Sign Assist is activated in the head-up display submenu, detected traffic signs are also shown in the display.
In the Settings menu, in the submenu head-up display, you have the following settings options:
R Switching other displays on/off (Y page 312)
R Setting the position (Y page 312)
R Adjusting the brightness (Y page 312)Menus and submenus
Menu overview
Press the òbutton on the steering wheel
to call up the list of menus and select a menu.
Operating the on-board computer
(Y page 295).
Depending on the equipment fitted in the
vehicle, you can call up the following menus:
R Trip Trip menu (Y page 300)
R Navi
Navi menu (navigation instructions)
(Y page 302)
R Radio Radio menu (Y page 304) R
Media Media menu (Y page 304)
R Telephone
Telephone menu (Ypage 306)
R Assistance graphic
Assistance graphic menu
(Y page 308)
R Service
Service menu (Ypage 308)
R Settings
Settings menu (Ypage 309) Menus and submenus
299On-board computer and displays Z

You have reached the destination or an
intermediate destination. Radio menu
:
Waveband
; Station frequency with memory position
= Name of artist
? Name of track
Station ;is displayed with the station fre-
quency or station name. The memory position is only displayed along with station ;if this
has been stored.
X Switch on Audio 20 or COMAND Online,
see the separate operating instructions.
X Use ò on the steering wheel to call up
the list of menus.
X Press the :or9 button on the steer-
ing wheel to select the Radio Radiomenu.
X Confirm by pressing aon the steering
wheel.
Currently selected station ;appears in
the multifunction display.
X To open the station list: press:or
9 briefly.
X To select a station from the station list:
press :or9 briefly.
X To select a station from the station list
using rapid scrolling: press and briefly
hold the :or9 button.
X To select a waveband or station preset:
press abriefly. X
Use : or9 to select the waveband
or station preset.
X Press ato confirm the selection.
i You can store your stations in Audio 20 or
COMAND Online, see the separate operat-
ing instructions.
i DAB radio mode (Digital
AudioBroadcast-
ing) is an optimised digital transmission
standard designed for the mobile reception
of radio transmissions. Media menu
Changing the media source You can change the media source and play-
back mode (audio, video or TV) at any time in
the Media Media menu.
You can change the media source and play-
back mode (audio, video or TV) at any time in the Media Media menu.
X Switch on Audio 20 or COMAND Online,
see the separate operating instructions.
X Use ò on the steering wheel to call up
the list of menus.
X Press the :or9 button on the steer-
ing wheel to select the Media Mediamenu.
X Confirm by pressing aon the steering
wheel.
X To open/close the media sources list:
press abriefly.
The list shows the following media sources,
for example: 304
Menus and submenusOn-board computer and displays