2014 LINCOLN MKZ wiper blades

Towing
Towing a Trailer...................................232
Recommended TowingWeights..............................................233
Essential Towing Checks.................234
Transporting the Vehicle.................236
Towing the Vehicle on Four Wheels................................................237
Driving Hints
Breaking-In...........................................240
Economical Driving...........................240
Driving Through Water......................241
Floor Mats..............................................241
Roadside Emergencies
Roadside Assistance.........................243
Hazard Warning Flashers................244
Fuel Shutoff.........................................244
Jump-Starting the Vehicle..............245
Post-Crash Alert System.................247
Customer Assistance
Getting the Services You Need......248
In California (U.S. Only)...................249
The Better Business Bureau (BBB) Auto Line Program (U.S.
Only)...................................................250
Utilizing the Mediation/Arbitration Program (Canada Only)...............251
Getting Assistance Outside the U.S. and Canada......................................252
Ordering Additional Owner's Literature...........................................253
Reporting Safety Defects (U.S. Only)...................................................254 Reporting Safety Defects (Canada
Only)...................................................254
Fuses
Changing a Fuse.................................255
Fuse Specification Chart.................256
Maintenance
General Information..........................267
Opening and Closing the Hood.....268
Under Hood Overview - 2.0LEcoBoost™......................................269
Under Hood Overview - 3.7L..........270
Engine Oil Dipstick - 2.0L EcoBoost™........................................271
Engine Oil Dipstick - 3.7L...................271
Engine Oil Check..................................271
Oil Change Indicator Reset..............272
Engine Coolant Check.......................272
Automatic Transmission Fluid Check..................................................276
Brake Fluid Check..............................280
Power Steering Fluid Check...........280
Fuel Filter..............................................280
Washer Fluid Check..........................280
Changing the 12V Battery.................281
Checking the Wiper Blades............283
Changing the Wiper Blades...........283
Changing the Engine Air Filter.......283
Adjusting the Headlamps...............285
Changing a Bulb.................................286
Bulb Specification Chart.................287
Vehicle Care
General Information.........................288
Cleaning Products.............................288
4
Table of Contents

Cleaning the Exterior........................288
Repairing Minor Paint Damage......289
Waxing...................................................289
Cleaning the Engine..........................290
Cleaning the Windows and WiperBlades................................................290
Cleaning the Interior...........................291
Cleaning the Instrument Panel and Instrument Cluster Lens..............292
Cleaning Leather Seats....................292
Cleaning the Alloy Wheels..............293
Vehicle Storage...................................294
Wheels and Tires
Temporary Mobility Kit.....................297
Tire Pressure Monitoring System...............................................303
Tire Care.................................................307
Using Snow Chains............................323
Changing a Road Wheel..................323
Technical Specifications.................328
Capacities and Specific- ations
Engine Specifications.......................329
Motorcraft Parts.................................329
Vehicle Identification Number........331
Vehicle Certification Label..............332
Transmission CodeDesignation.......................................332
Technical Specifications.................334
Accessories
Accessories...........................................337
Ford Extended Service Plan (ESP)
Ford Extended Service Plan(ESP)..................................................339
MyLincoln Touch™
General Information..........................342
Settings..................................................352
Entertainment.....................................364
Phone.....................................................385
Information...........................................392
Climate..................................................404
Naviga tion.............................................407
Appendices
End User License Agreement.........418
Scheduled Maintenance
General Maintenance
Information......................................436
Normal Scheduled Maintenance...................................440
Special Operating Conditions Scheduled Maintenance.............443
Scheduled Maintenance Record................................................445
5
Table of Contents

WINDSHIELD WIPERS
Note:Fully defrost the windshield
before switching on the windshield
wipers.
Note: Make sure you switch off the
windshield wipers before entering a car
wash.
Note: Clean the windshield and wiper
blades if they begin to leave streaks or
smears. If that does not resolve the
issue, install new wiper blades.
Note: Do not operate the wipers on a
dry windshield. This may scratch the
glass, damage the wiper blades or
cause the wiper motor to burn out.
Always use the windshield washers
before wiping a dry windshield.
D
C
B
E169313
A
Single wipe
A
Intermittent wipe
B
Normal wipe
C
High speed wipe
D
Intermittent Wipe
C
BA
E169314
Shortest wipe interval
A
Intermittent wipe
B
Longest wipe interval
C
Use the rotary control to adjust the
intermittent wipe interval.
Speed Dependent Wipers
When your vehicle speed increases,
the interval between wipes will
decrease.
AUTOWIPERS (IF EQUIPPED)
Note: Fully defrost the windshield
before switching on the windshield
wipers.
Note: Make sure you switch off the
windshield wipers before entering a car
wash.
Note: Clean the windshield and wiper
blades if they begin to leave streaks or
smears. If that does not resolve the
issue, install new wiper blades.
79
Wipers and Washers

7. Install the bolt cover (if equipped).
8. Reinstall the harness retaining clip into the front of the air filter
assembly.
BRAKE FLUID CHECK
Fluid levels between the MIN and MAX
lines are within the normal operating
range; there is no need to add fluid. If
the fluid levels are outside of the
normal operating range, the
performance of the system could be
compromised; seek service from your
authorized dealer immediately.
POWER STEERING FLUID
CHECK
Your vehicle is equipped with an
electric power steering (EPS) system.
There is no fluid reservoir to check or
fill.
FUEL FILTER
Your vehicle is equipped with a
lifetime fuel filter that is integrated
with the fuel tank. Regular
maintenance or replacement is not
needed.
WASHER FLUID CHECK
WARNING
If you operate your vehicle in
temperatures below 40°F (5°C),
use washer fluid with antifreeze
protection. Failure to use washer fluid
with antifreeze protection in cold
weather could result in impaired
windshield vision and increase the risk
of injury or accident.
Note: The front and rear washer
systems are supplied from the same
reservoir.
Add fluid to fill the reservoir if the level
is low. Only use a washer fluid that
meets Ford specifications. See
Capacities and Specifications
(page 329).
State or local regulations on volatile
organic compounds may restrict the
use of methanol, a common
windshield washer antifreeze additive.
Washer fluids containing
non-methanol antifreeze agents
should be used only if they provide
cold weather protection without
damaging the vehicle’s paint finish,
wiper blades or washer system.
280
Maintenance

Note:It is recommended that the
negative battery cable terminal be
disconnected from the battery if you
plan to store your vehicle for an
extended period of time.
CHECKING THE WIPER
BLADES
E142463
Run the tip of your fingers over the
edge of the blade to check for
roughness.
Clean the wiper blades with washer
fluid or water applied with a soft
sponge or cloth.
CHANGING THE WIPER
BLADES
The wiper arms can be manually
moved when the ignition is off. This
allows for ease of blade replacement
and cleaning under the blades.
1. Pull the wiper blade and arm away from the glass.
E129990
1
1 2
2. Press the locking buttons together.
3. Rotate and remove the wiperblade.
4. Install in the reverse order.
Note: Make sure that the wiper blade
locks into place. Lower the wiper arm
and blade back to the windshield. The
wiper arms will automatically return to
their normal position when the ignition
is turned on.
Replace wiper blades at least once
per year for optimum performance.
Poor wiper quality can be improved
by cleaning the wiper blades and the
windshield.
CHANGING THE ENGINE AIR
FILTER
WARNING
To reduce the risk of vehicle
damage and/or personal burn
injuries do not start your engine with
the air cleaner removed and do not
remove it while the engine is running.
283
Maintenance

When washing and waxing, park your
vehicle in a shaded area out of direct
sunlight. Always wash your vehicle
before applying wax.
• Use a quality wax that does notcontain abrasives.
• Follow the manufacturer’s instructions to apply and remove
the wax.
• Apply a small amount of wax in a back-and-forth motion, not in
circles.
• Do not allow wax to come in contact with any non-body
(low-gloss black) colored trim.
The wax will discolor or stain the
parts over time.
• Roof racks.
• Bumpers.
• Grained door handles.
• Side mouldings.
• Mirror housings.
• Windshield cowl area.
• Do not apply wax to glass areas.
• After waxing, your car's paint should feel smooth, and be free of
streaks and smudges.
CLEANING THE ENGINE
Engines are more efficient when they
are clean because grease and dirt
buildup keep the engine warmer than
normal. When washing:
• Take care when using a power
washer to clean the engine. The
high-pressure fluid could penetrate
the sealed parts and cause
damage.
• Do not spray a hot engine with cold water to avoid cracking the engine
block or other engine components.
• Spray Motorcraft® Engine Shampoo and Degreaser on all
parts that require cleaning and
pressure rinse clean. In Canada,
use Motorcraft® Engine Shampoo.
• Never wash or rinse the engine while it is hot or running; water in
the running engine may cause
internal damage.
• Never wash or rinse any ignition coil, spark plug wire or spark plug
well, or the area in and around
these locations.
• Cover the battery, power distribution box, and air filter
assembly to prevent water
damage when cleaning the engine.
CLEANING THE WINDOWS
AND WIPER BLADES
Clean your windows and wiper blades
regularly. If the wipers do not wipe
properly, substances on the vehicle’s
glass or the wiper blades may cause
squeaking or chatter noise from the
blades, and streaking and smearing
of the windshield.
290
Vehicle Care

To clean these items, follow these
tips:
• You can clean the windows with anon-abrasive cleaner such as
Motorcraft Ultra-Clear Spray Glass
Cleaner.
• You can clean the wiper blades with isopropyl rubbing-alcohol or
Motorcraft Premium Windshield
Wash Concentrates in the U.S., or
Premium Quality Windshield
Washer Fluid in Canada. Be sure
to replace wiper blades when they
appear worn or do not function
properly.
• Do not use abrasives, as they may cause scratches.
• Do not use fuel, kerosene, or paint thinner to clean any parts.
If you cannot remove those streaks
after cleaning with the glass cleaner
or if the wipers chatter and move in a
jerky motion, clean the outer surface
of the windshield and the wiper
blades using a sponge or soft cloth
with a neutral detergent or
mild-abrasive cleaning solution. After
cleaning, rinse the windshield and
wiper blades with clean water. The
windshield is clean if beads do not
form when you rinse the windshield
with water.
Note: Do not use sharp objects, such
as a razorblade, to clean the inside of
the rear window or to remove decals,
as this may cause damage to the rear
window defroster’s heated grid lines.CLEANING THE INTERIOR
WARNINGS
Do not use cleaning solvents,
bleach or dye on the vehicle’s
safety belts, as these actions may
weaken the belt webbing.
On vehicles equipped with
seat-mounted airbags, do not
use chemical solvents or strong
detergents. Such products could
contaminate the side airbag system
and affect performance of the side
airbag in a collision.
For fabric, carpets, cloth seats, safety
belts and seats equipped with side
airbags:
• Remove dust and loose dirt with a vacuum cleaner.
• Remove light stains and soil with Motorcraft Professional Strength
Carpet & Upholstery Cleaner.
• If grease or tar is present on the material, spot-clean the area first
with Motorcraft Spot and Stain
Remover. In Canada, use
Motorcraft Multi-Purpose Cleaner.
• If a ring forms on the fabric after spot cleaning, clean the entire area
immediately (but do not
oversaturate) or the ring will set.
• Do not use household cleaning products or glass cleaners, which
can stain and discolor the fabric
and affect the flame retardant
abilities of the seat materials.
291
Vehicle Care

• Travel expense reimbursement forlodging, meals and rental car
• Destination assistance for taxi, shuttle, rental car coverage and
emergency transportation
Transferable Coverage
If you sell your vehicle before your
Ford Extended Service Plan coverage
expires, you can transfer any
remaining coverage to the new owner.
Whenever you sell your vehicle,
prospective buyers may have a higher
degree of confidence that vehicle was
properly maintained with Ford ESP,
thereby improving resale value.
Avoid the Rising Cost of Properly
Maintaining Your Vehicle!
Ford Extended Service Plan also
offers a Premium Maintenance Plan
that covers all scheduled
maintenance, and select items that
routinely wear out.
The coverage is prepaid, so you never
have to worry about affording your
vehicle maintenance. It covers regular
checkups, routine inspections,
preventive care and replacement of
select items that require periodic
attention for normal wear:
• Windshield Wiper Blades
• Spark Plugs (except in California) • The Clutch Disc
• Brake Pads and Linings
• Shock Absorbers
• Belts and Hoses
• Diesel Exhaust Fluid
Replenishment
Contact your selling authorized Ford
or Lincoln dealership today so they
can customize a Ford Extended
Service Plan that fits your driving
lifestyle and budget.
Interest Free Finance Options
Available
Take advantage of our interest free
installment payment plan. Just a 10%
down payment will provide you with
an affordable, no interest, no fee
payment program.
To learn more, call our Ford ESP
specialists at 800-367-3377. Don’t
forget to ask about our interest free
payment program, allowing you all
the security and benefits Ford ESP has
to offer while paying over time. You
are pre-approved with no credit
checks, no hassles!
Complete the information below and
mail to:
Ford ESP
P.O. Box 8072
Royal Oak, MI 48068-0039
340
Ford Extended Service Plan (ESP)