2014 LINCOLN MKZ stop start

USING ALL-WHEEL DRIVE
All-wheel drive uses all four wheels
to power the vehicle. This increases
traction, enabling you to drive over
terrain and road conditions that a
conventional two-wheel drive vehicle
cannot. The AWD system is active all
the time and requires no input from
the operator.
Note:Your AWD vehicle is not
intended for off-road use. The AWD
feature gives your vehicle some limited
off-road capabilities in which driving
surfaces are relatively level,
obstruction-free and otherwise similar
to normal on-road driving conditions.
Operating your vehicle under other than
those conditions could subject the
vehicle to excessive stress which might
result in damage which is not covered
under your warranty.
Note: A warning message will be
displayed in the information display
when an AWD system fault is present
See Information Messages (page 106).
An AWD system fault will cause the
AWD system to default to front-wheel
drive only mode. When this warning
message is displayed, have your vehicle
serviced at an authorized dealer Note:
A warning message will be
displayed in the information display if
the AWD system has overheated See
Information Messages (page 106).
This condition may occur if the vehicle
was operated in extreme conditions
with excessive wheel slip, such as deep
sand. To resume normal AWD function
as soon as possible, stop the vehicle in
a safe location and stop the engine for
at least 10 minutes. After the engine
has been restarted and the AWD
system has adequately cooled, the
warning message will turn off and
normal AWD function will return.
Do not use a spare tire of a different
size other than the tire provided. If the
mini-spare tire is installed, the AWD
system may disable automatically
and enter front-wheel drive only mode
to protect driveline components. This
condition will be indicated by a
warning in the information display
See Information Messages (page
106). If there is a warning message in
the information display from using the
spare tire, this indicator should turn
off after reinstalling the repaired or
replaced normal road tire and cycling
the ignition off and on. It is
recommended to reinstall the repaired
or replaced road tire as soon as
possible. Major dissimilar tire sizes
between the front and rear axles
could cause the AWD system to stop
functioning and default to front-wheel
drive or damage the AWD system.
173
All-Wheel Drive (If Equipped)

Driving In Special Conditions
With All-Wheel Drive (AWD)
AWD vehicles are equipped for driving
on sand, snow, mud and rough roads
and have operating characteristics
that are somewhat different from
conventional vehicles, both on and off
the highway.
Under severe operating conditions,
the A/C may cycle on and off to
protect overheating of the engine.
Basic operating principles in
special conditions
• Drive slower in strong crosswindswhich can affect the normal
steering characteristics of your
vehicle.
• Be extremely careful when driving on pavement made slippery by
loose sand, water, gravel, snow or
ice. If Your Vehicle Goes Off the Edge of
the Pavement
• If your vehicle goes off the edge of
the pavement, slow down, but
avoid severe brake application,
ease the vehicle back onto the
pavement only after reducing your
speed. Do not turn the steering
wheel too sharply while returning
to the road surface.
• It may be safer to stay on the apron or shoulder of the road and
slow down gradually before
returning to the pavement. You
may lose control if you do not slow
down or if you turn the steering
wheel too sharply or abruptly.
• It often may be less risky to strike small objects, such as highway
reflectors, with minor damage to
your vehicle rather than attempt a
sudden return to the pavement
which could cause the vehicle to
slide sideways out of control or
rollover. Remember, your safety
and the safety of others should be
your primary concern.
If Your Vehicle Gets Stuck
WARNINGS
Always set the parking brake
fully and make sure the
transmission is in P (Park). Turn the
ignition to the lock position or turn the
vehicle off using the start/stop button
and remove the key whenever you
leave your vehicle.
174
All-Wheel Drive (If Equipped)

Driving on Hilly or Sloping Terrain
Note:Avoid driving crosswise or
turning on steep slopes or hills. A
danger lies in losing traction, slipping
sideways and possibly rolling over.
Whenever driving on a hill, determine
beforehand the route you will use. Do
not drive over the crest of a hill without
seeing what conditions are on the other
side. Do not drive in reverse over a hill
without the aid of an observer.
Although natural obstacles may make
it necessary to travel diagonally up or
down a hill or steep incline, you should
always try to drive straight up or
straight down.
When climbing a steep slope or hill,
start in a lower gear rather than
downshifting to a lower gear from a
higher gear once the ascent has
started. This reduces strain on the
engine and the possibility of stalling.
If you do stall out, do not try to
turnaround because you might roll
over. It is better to back down to a
safe location.
Apply just enough power to the
wheels to climb the hill. Too much
power will cause the tires to slip, spin
or lose traction, resulting in loss of
vehicle control.
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Descend a hill in the same gear you
would use to climb up the hill to avoid
excessive brake application and brake
overheating. Do not descend in
neutral; instead, disengage overdrive
or manually shift to a lower gear.
When descending a steep hill, avoid
sudden hard braking as you could lose
control. The front wheels have to be
turning in order to steer the vehicle.
Your vehicle has anti-lock brakes,
therefore apply the brakes steadily.
Do not “pump” the brakes.
Driving on Snow and Ice
WARNING
If you are driving in slippery
conditions that require tire
chains or cables, then it is critical that
you drive cautiously. Keep speeds
down, allow for longer stopping
distances and avoid aggressive
steering to reduce the chances of a
loss of vehicle control which can lead
to serious injury or death. If the rear
end of the vehicle slides while
cornering, steer in the direction of the
slide until you regain control of the
vehicle.
177
All-Wheel Drive (If Equipped)

Note:Excessive tire slippage can
cause driveline damage.
AWD vehicles have advantages over
2WD vehicles in snow and ice but can
skid like any other vehicle.
Should you start to slide while driving
on snowy or icy roads, turn the
steering wheel in the direction of the
slide until you regain control.
Avoid sudden applications of power
and quick changes of direction on
snow and ice. Apply the accelerator
slowly and steadily when starting
from a full stop.
Avoid sudden braking as well.
Although an AWD vehicle may
accelerate better than a two-wheel
drive vehicle in snow and ice, it won’t
stop any faster, because as in other
vehicles, braking occurs at all four
wheels. Do not become overconfident
as to road conditions.
Make sure you allow sufficient
distance between you and other
vehicles for stopping. Drive slower
than usual and consider using one of
the lower gears. In emergency
stopping situations, apply the brake
steadily. Since your vehicle is
equipped with a four wheel (ABS), do
not “pump” the brakes. See Hints on
Driving With Anti-Lock Brakes
(page 180). for more information on
the operation of the anti-lock brake
system (ABS). Maintenance and Modifications
The suspension and steering systems
on your vehicle have been designed
and tested to provide predictable
performance whether loaded or
empty and durable load carrying
capability. For this reason, Ford Motor
Company strongly recommends that
you do not make modifications such
as adding or removing parts (such as
lowering kits or stabilizer bars) or by
using replacement parts not
equivalent to the original factory
equipment.
Any modifications to a vehicle that
raise the center of gravity can make it
more likely the vehicle will rollover as
a result of a loss of control. Ford Motor
Company recommends that caution
be used with any vehicle equipped
with a high load or device (such as
ladder or luggage racks).
Failure to maintain your vehicle
properly may void the warranty,
increase your repair cost, reduce
vehicle performance and operational
capabilities and adversely affect driver
and passenger safety. Frequent
inspection of vehicle chassis
components is recommended if the
vehicle is subjected to off-highway
usage.
178
All-Wheel Drive (If Equipped)

GENERAL INFORMATION
Note:Occasional brake noise is
normal. If a metal-to-metal,
continuous grinding or continuous
squeal sound is present, the brake
linings may be worn-out. Have the
system checked by an authorized
dealer. If your vehicle has continuous
vibration or shudder in the steering
wheel while braking, have it checked
by an authorized dealer.
Note: Brake dust may accumulate on
the wheels, even under normal driving
conditions. Some dust is inevitable as
the brakes wear and does not
contribute to brake noise. See
Cleaning the Alloy Wheels (page 293).
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See Warning Lamps and
Indicators (page 96).
Wet brakes result in reduced braking
efficiency. Gently press the brake
pedal a few times when driving from
a car wash or standing water to dry
the brakes.
Brake Over Accelerator
In the event the accelerator pedal
becomes stuck or entrapped, apply
steady and firm pressure to the brake
pedal to slow the vehicle and reduce
engine power. If you experience this
condition, apply the brakes and bring
your vehicle to a safe stop. Move the
transmission selector lever to position P,
switch the engine off and apply the
parking brake. Inspect the accelerator
pedal for any interference. If none are
found and the condition persists, have
your vehicle towed to the nearest
authorized dealer.
Brake Assist
Brake assist detects when you brake
rapidly by measuring the rate at which
you press the brake pedal. It provides
maximum braking efficiency as long
as you press the pedal, and can
reduce stopping distances in critical
situations.
Anti-lock Brake System
This system helps you maintain
steering control during emergency
stops by keeping the brakes from
locking.
This lamp momentarily
illuminates when you turn
the ignition on. If the light
does not illuminate during start up,
remains on or flashes, the system may
be disabled. Have the system checked
by an authorized dealer.
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If the system is disabled,
normal braking is still
effective. If the brake
warning lamp illuminates when you
release the parking brake, have the
system checked by an authorized
dealer.
179
Brakes

If the front end of the vehicle is hit or
damaged, the radar sensing zone may
be altered causing missed or false
collision warnings. See your
authorized dealer to have your
collision warning radar checked for
proper coverage and operation.
STEERING
Electric Power Steering
WARNINGS
The electric power steering
system has diagnostic checks
that continuously monitor the system
to ensure proper operation. When a
system error is detected a steering
message will appear in the
information display.
The electric power steering
system has diagnostic checks
that continuously monitor the system
to ensure proper operation of the
electronic system. When an electronic
error is detected, a message will be
displayed in the information display.
If this happens, stop the vehicle in a
safe place, and turn off the engine.
After at least 10 seconds, reset the
system by restarting the engine, and
watch the information display for a
steering message. If a steering
message returns, or returns while
driving, take the vehicle to your dealer
to have it checked.
WARNINGS
Obtain immediate service if a
system error is detected. You
may not notice any difference in the
feel of your steering, but a serious
condition may exist. Failure to do so
may result in loss of steering control.
Your vehicle is equipped with an
electric power-assisted steering
system. There is no fluid reservoir to
check or fill.
If your vehicle loses electrical power
while you are driving (or if the ignition
is turned off), you can steer the
vehicle manually, but it takes more
effort. Extreme continuous steering
may increase the effort it takes for you
to steer. This occurs to prevent
internal overheating and permanent
damage to your steering system. If this
should occur, you will neither lose the
ability to steer the vehicle manually
nor will it cause permanent damage.
Typical steering and driving
maneuvers will allow the system to
cool and steering assist will return to
normal.
Steering Tips
If the steering wanders or pulls, check
for:
• an improperly inflated tire
• uneven tire wear
• loose or worn suspension components
• loose or worn steering components
• improper vehicle alignment
221
Driving Aids

Trailer Lamps
WARNING
Never connect any trailer lamp
wiring to the vehicle's tail lamp
wiring; this may damage the electrical
system resulting in fire. Contact your
authorized dealer as soon as possible
for assistance in proper trailer tow
wiring installation. Additional
electrical equipment may be required.
Trailer lamps are required on most
towed vehicles. Make sure all running
lights, brake lights, turn signals and
hazard lights are working.
Before Towing a Trailer
Practice turning, stopping and backing
up to get the feel of your
vehicle-trailer combination before
starting on a trip. When turning, make
wider turns so the trailer wheels clear
curbs and other obstacles.
When Towing a Trailer
• Do not drive faster than 70 mph (113 km/h) during the first 500
miles (800 kilometers).
• Do not make full-throttle starts.
• Check your hitch, electrical connections and trailer wheel lug
nuts thoroughly after you have
traveled 50 miles (80 kilometers).
• When stopped in congested or heavy traffic during hot weather,
place the gearshift in position P to
aid engine and transmission
cooling and to help A/C
performance. • Turn off the speed control with
heavy loads or in hilly terrain. The
speed control may turn off
automatically when you are towing
on long, steep grades.
• Shift to a lower gear when driving down a long or steep hill. Do not
apply the brakes continuously, as
they may overheat and become
less effective.
• If your transmission is equipped with a Grade Assist or Tow/Haul
feature, use this feature when
towing. This provides engine
braking and helps eliminate
excessive transmission shifting for
optimum fuel economy and
transmission cooling.
• Allow more distance for stopping with a trailer attached. Anticipate
stops and brake gradually.
• Avoid parking on a grade. However, if you must park on a grade:
• Turn the steering wheel to pointyour vehicle tires away from
traffic flow.
• Set your vehicle parking brake.
• Place the automatic transmission in position P.
• Place wheel chocks in front and back of the trailer wheels.
(Chocks not included with
vehicle.)
Launching or Retrieving a Boat
or Personal Watercraft (PWC)
Note: Disconnect the wiring to the
trailer before backing the trailer into
the water.
235
Towing

If you need to arrange roadside
assistance for yourself, Ford Motor
Company will reimburse a reasonable
amount for towing to the nearest
dealership within 35 miles (56 km).
To obtain reimbursement information,
U.S. Lincoln vehicle customers call
1-800-521-4140. Customers will be
asked to submit their original receipts.
Vehicles Sold In Canada :
Getting Roadside Assistance
Canadian customers who require
roadside assistance, call
1-800-665-2006.
Vehicles Sold In Canada : Using
Roadside Assistance
Complete the roadside assistance
identification card and place it in your
wallet for quick reference. In Canada,
the card is found in the Warranty
Guide in the glove box.
Canadian Roadside coverage and
benefits may differ from the U.S.
coverage. Please refer to your
Warranty Guide or visit our website at
www.ford.ca for information on
Canadian services and benefits.
Canadian customers who need to
obtain roadside information, call
1-800-665-2006 or visit our website
at www.ford.ca.
HAZARD WARNING
FLASHERS
Note:If used when the vehicle is not
running, the battery will lose charge.
There may be insufficient power to
restart your vehicle.
The hazard warning button
is located on the instrument
panel. Use it when your
vehicle is creating a safety hazard for
other motorists.
• Press the button to turn on the hazard warning function, and the
front and rear direction indicators
will flash.
• Press the button again to turn them off.
FUEL SHUTOFF
WARNING
Failure to inspect and, if
necessary, repair fuel leaks after
a collision may increase the risk of fire
and serious injury. Ford Motor
Company recommends that the fuel
system be inspected by an authorized
dealer after any collision.
In the event of a moderate to severe
collision, this vehicle is equipped with
a fuel pump shut-off feature that
stops the flow of fuel to the engine.
Not every impact will cause a shut-off.
Should your vehicle shut off after a
collision, you may restart your vehicle
by doing the following:
244
Roadside Emergencies