Anti-Theft Alarm..........................................68
Steering Wheel
Adjusting the Steering Wheel.................70
Audio Control
...............................................71
Voice Control
...............................................72
Cruise Control
.............................................72
Information Display Control.....................72
Heated Steering Wheel.............................73
Wipers and Washers
Windshield Wipers......................................74
Autowipers...................................................74
Windshield Washers..................................75
Lighting
Lighting Control...........................................77
Autolamps.....................................................77
Instrument Lighting Dimmer....................78
Headlamp Exit Delay.................................78
Daytime Running Lamps...........................79
Automatic High Beam Control................79
Front Fog Lamps........................................80
Adaptive Headlamps.................................80
Direction Indicators
.....................................81
Interior Lamps
..............................................81
Windows and Mirrors
Power Windows..........................................83
Global Opening and Closing...................84
Exterior Mirrors............................................84
Interior Mirror
...............................................86
Sun Visors
....................................................86
Sun Shades..................................................86
Moonroof......................................................87 Instrument Cluster
Gauges..........................................................89
Warning Lamps and Indicators................91
Audible Warnings and Indicators...........95
Information Displays
General Information
...................................97
Information Messages
.............................109
Climate Control
Automatic Climate Control
.....................124
Hints on Controlling the Interior Climate....................................................125
Heated Windows and Mirrors................126
Cabin Air Filter
...........................................126
Remote Start...............................................127
Seats
Sitting in the Correct Position................129
Head Restraints.........................................129
Power Seats
................................................131
Memory Function......................................133
Rear Seats
...................................................135
Heated Seats
.............................................135
Ventilated Seats
.........................................137
Rear Seat Armrest
.....................................137
Universal Garage Door Opener
Universal Garage Door Opener............139
Auxiliary Power Points
Auxiliary Power Points.............................144
2
MKZ (CC9) Table of Contents
Towing the Vehicle on Four
Wheels...................................................222
Driving Hints
Breaking-In................................................223
Economical Driving
..................................223
Driving Through Water...........................223
Floor Mats
..................................................224
Roadside Emergencies
Roadside Assistance...............................225
Hazard Warning Flashers
......................226
Fuel Shutoff...............................................226
Jump-Starting the Vehicle.....................226
Collision, Damage or Fire Event..........229
Post-Crash Alert System.........................231
Customer Assistance
Getting the Services You Need
............232
In California (U.S. Only)
...........................233
The Better Business Bureau (BBB) Auto Line Program (U.S. Only)....................234
Utilizing the Mediation/Arbitration Program (Canada Only)......................235
Getting Assistance Outside the U.S. and Canada...................................................235
Ordering Additional Owner's Literature................................................237
Reporting Safety Defects (U.S. Only)........................................................237
Reporting Safety Defects (Canada Only)........................................................238
Fuses
Fuse Specification Chart........................239
Changing a Fuse......................................249 Maintenance
General Information.................................251
Opening and Closing the Hood...........252
Under Hood Overview - 2.0L
Hybrid.....................................................252
Engine Oil Dipstick
..................................254
Engine Oil Check
.....................................254
Oil Change Indicator Reset
...................254
Engine Coolant Check...........................255
Automatic Transmission Fluid Check.....................................................259
Brake Fluid Check...................................260
Power Steering Fluid Check.................260
Washer Fluid Check
................................260
Fuel Filter
...................................................260
Changing the 12V Battery.....................260
Checking the Wiper Blades..................262
Changing the Wiper Blades..................262
Adjusting the Headlamps......................263
Changing a Bulb
......................................264
Bulb Specification Chart........................265
Changing the Engine Air Filter.............267
Vehicle Care
General Information
................................268
Cleaning Products...................................268
Cleaning the Exterior..............................268
Waxing........................................................269
Cleaning the Engine...............................269
Cleaning the Windows and Wiper Blades.....................................................270
Cleaning the Interior...............................270
Cleaning the Instrument Panel and Instrument Cluster Lens......................271
Cleaning Leather Seats
..........................272
4
MKZ (CC9) Table of Contents
Interior luggage compartment
release
Jack
Keep out of reach of children
Lighting control
Low tire pressure warning
Maintain correct fluid level
Note operating instructions
Panic alarm
Parking aid
Parking brake
Power steering fluid
Power windows front/rear
Power window lockout
Service engine soon Side airbag
Shield the eyes
Stability control
Windshield wash and wipe
DATA RECORDING
Service Data Recording
Service data recorders in your vehicle are
capable of collecting and storing
diagnostic information about your vehicle.
This potentially includes information about
the performance or status of various
systems and modules in the vehicle, such
as engine, throttle, steering or brake
systems. In order to properly diagnose and
service your vehicle, Ford Motor Company,
Ford of Canada, and service and repair
facilities may access or share among them
vehicle diagnostic information received
through a direct connection to your vehicle
when diagnosing or servicing your vehicle.
Additionally, when your vehicle is in for
service or repair, Ford Motor Company,
Ford of Canada, and service and repair
facilities may access or share among them
data for vehicle improvement purposes.
For U.S. only (if equipped), if you choose
to use the SYNC Vehicle Health Report,
you consent that certain diagnostic
9
MKZ (CC9) Introduction E161353 E139213 E167012
ADJUSTING THE STEERING
WHEEL
WARNING
Do not adjust the steering wheel
when your vehicle is moving.
Note:
Make sure that you are sitting in the
correct position. See Sitting in the
Correct Position (page 129). 1. Unlock the steering column.
2. Adjust the steering wheel to the
desired position. 3. Lock the steering column. Power Tilt and Telescope Steering
Column
(If Equipped) WARNING
Do not adjust the steering wheel
when your vehicle is moving.
Note:
Make sure that you are sitting in the
correct position.
See Sitting in the
Correct Position (page 129). Use the control on the side of the steering
column to adjust the position.
To adjust:
•
tilt: press the top or bottom of the
control
• telescope: press the front or rear of the
control.
70
MKZ (CC9) Steering Wheel2
2
1E157083 E157084 E161834
Right Information Display
Efficiency Leaves
Efficiency leaves indicate short term
driving efficiency. The more leaves and
vines that are displayed, the better your
fuel economy. Leaves and vines will
occasionally appear and disappear to
indicate a change in driving efficiency.
Note:
The efficiency leaves display can
be impacted by your use of brakes,
accelerator and accessories, as well as
environmental conditions such as hills and
weather.
Flowers
Flowers appear on the efficiency leaves
screen in addition to the leaves and vines.
The flowers indicate long term driving
efficiency. The more flowers that are
displayed, the more efficiently you have
driven. Once earned, the flowers will
remain unless reset. The flowers can be
reset through the information display. See
General Information (page 97).
Common Displays
Fuel Economy Displays:
Displays your average and instantaneous
fuel economy on most Display Mode
screens.
Note: You can reset your average fuel
economy by pressing and holding the
OK
button on the left hand steering wheel
controls. Average fuel economy cannot
be reset while on the MyView screen. •
Average Fuel Economy - is
continuously averaged since the last
reset. You can reset your average fuel
economy by pressing and holding the
OK button on the left hand steering
wheel controls.
• Instantaneous Fuel Economy - If your
instantaneous fuel economy is greater
than the maximum value displayed, a
+ sign will be shown next to the
maximum scale number. When the
vehicle is operating on battery power
only, EV is displayed and the gauge fill
is shown in blue.
Battery Gauge:
Note: Battery gauge information can be
individually selected on or off through
Battery Display in the Options sub-menu.
From any main display a right arrow press
on the steering wheel controls will take
you to the options sub-menu.
The high-voltage battery gauge appears
on the right side of the left information
display screen. This provides Charge Fill
(State of Charge), Charge Assist and
Regen Display.
Charge Fill
The fill level, or State of Charge indicates
the amount of energy stored in the
high-voltage battery as a percent of total
energy capacity. The level will increase or
decrease as the battery charges and
discharges during normal operation.
90
MKZ (CC9) Instrument Cluster
Empower
Empower adds an engine on/off threshold
to the power demand gauge from
Enlighten. The threshold is shown as a
blue double outline. The gauge is
designed to show you how close you are
to the gasoline engine on/off threshold
and how much power you are requesting
based on how far you press the
accelerator pedal.
When power demand is below the
threshold the vehicle is operating on
battery power only with the engine off, EV
is displayed and the gauge fill is shown in
blue.
When power demand exceeds the
threshold both the engine and the high
voltage battery provide power and the
gauge fill is white.
When power demand surpasses the amber
indicator, this level of demand and
associated fuel economy are shown in
amber.
Note:
You can reset your average fuel
economy by pressing and holding the OK
button on the left hand steering wheel
controls.
MyView
You can choose what to display in this
view. Selecting Change MyView in the
options menu allows you to scroll through
two columns of content choices. •
Press the up or down arrow to view
content.
• Use the right and left arrows to move
between the left column content and
the middle column content.
• The right column is reserved for the
Battery Gauge and the Fuel Gauge.
Once you have your desired content
showing in each column then press OK to
save. This becomes your new MyView
screen.
Unique content available in MyView:
• Accessory Power— Indicates electrical
power demands from your vehicle ’s
accessory systems. Accessories use
power but do not contribute to
propelling the vehicle. The gauge
separately displays power demand in
kilowatts (kW) for climate and other
accessories.
Climate includes the power being used by
high voltage climate control components
such as the electric A/C compressor and
the electric heater (Energi vehicles only)
Other includes all power being used by
the low voltage accessories (cabin fans,
headlights, heated seats, etc.).
• Coolant Temp – Indicates engine
coolant temperature. At normal
operating temperature, the level
indicator will be white and will be in
the normal range (between H and C).
If the engine coolant temperature
exceeds the normal range, the level
indicator will change to red to indicate
that the engine is overheating. Stop
the vehicle as soon as safely possible,
turn off the vehicle and let the engine
cool.
101
MKZ (CC9) Information Displays
Settings (cont’d)
All doors or Driverdoor
Remote Unlocking
Hold Ok to Initialize
Neutral Tow
Set to XXX %
Oil Life Reset
Enable switch or Disable switch
Power Deck Lid Settings (cont’d)
Menu level 5
Menu level 4
Menu level 3
Menu level 2
Auto or LastSettings
Heater – A/C
Climate
Control
Remote Start
Vehicle
(cont’d)
Auto or Off
Steering Wheel
Auto or Off
Front Defrost
Auto or Off
Rear Defrost
Auto or Off
Driver Seat
Auto or Off
Passenger Seat
5, 10 or 15 minutes
Duration
On or Off
Quiet Start
Enable or Disable
System
Note: Some MyKey items will only appear if a MyKey is set. Settings (cont’d)
Menu level 5
Menu level 4
Menu level 3
Menu level 2
—
On or Off
Switch Inhibit
Vehicle (cont’d)
—
Select number of years
Tire Mobility Kit
On or Off
Remote Open
Windows
107
MKZ (CC9) Information Displays
Automatic Engine Shutdown
Action
Message
Displays when the engine is getting ready to shut off.
Engine Shuts Off in XX
Seconds
Displays when the engine has shut off to help increase fuel economy.
Engine Shut Off for Fuel
Economy
Displays when the engine is getting ready to shut off. You
can press OK on the left steering wheel button to override the shut down.
Engine Shuts Off in XX
Seconds Press Ok to Override
Battery and Charging System (12 volt) Action
Message
Displayed when the charging system needs servicing. If thewarning stays on or continues to come on, contact your authorized dealer as soon as possible.
Check Charging System
Displayed when the battery management system detects an
extended low-voltage condition. Various vehicle features willbe disabled to help preserve the battery. Turn off as many
of the electrical loads as soon as possible to improve system voltage. If the system voltage has recovered, the disabled features will operate again as normal
Low Battery Features
Temporarily Turned Off
Displayed when the battery management system determinesthat the battery is at a low state of charge. Turn the ignition
off as soon as possible to protect the battery. This message will clear once the vehicle has been started and the battery state of charge has recovered. Turning off unnecessaryelectrical loads will allow faster battery state-of-charge recovery.
Turn Power Off to Save
Battery
Battery and Charging System (High Voltage) Action
Message
Displays when the vehicle is ready to drive.
Ready to Drive
111
MKZ (CC9) Information Displays