Towing the Vehicle on Four
Wheels...................................................222
Driving Hints
Breaking-In................................................223
Economical Driving
..................................223
Driving Through Water...........................223
Floor Mats
..................................................224
Roadside Emergencies
Roadside Assistance...............................225
Hazard Warning Flashers
......................226
Fuel Shutoff...............................................226
Jump-Starting the Vehicle.....................226
Collision, Damage or Fire Event..........229
Post-Crash Alert System.........................231
Customer Assistance
Getting the Services You Need
............232
In California (U.S. Only)
...........................233
The Better Business Bureau (BBB) Auto Line Program (U.S. Only)....................234
Utilizing the Mediation/Arbitration Program (Canada Only)......................235
Getting Assistance Outside the U.S. and Canada...................................................235
Ordering Additional Owner's Literature................................................237
Reporting Safety Defects (U.S. Only)........................................................237
Reporting Safety Defects (Canada Only)........................................................238
Fuses
Fuse Specification Chart........................239
Changing a Fuse......................................249 Maintenance
General Information.................................251
Opening and Closing the Hood...........252
Under Hood Overview - 2.0L
Hybrid.....................................................252
Engine Oil Dipstick
..................................254
Engine Oil Check
.....................................254
Oil Change Indicator Reset
...................254
Engine Coolant Check...........................255
Automatic Transmission Fluid Check.....................................................259
Brake Fluid Check...................................260
Power Steering Fluid Check.................260
Washer Fluid Check
................................260
Fuel Filter
...................................................260
Changing the 12V Battery.....................260
Checking the Wiper Blades..................262
Changing the Wiper Blades..................262
Adjusting the Headlamps......................263
Changing a Bulb
......................................264
Bulb Specification Chart........................265
Changing the Engine Air Filter.............267
Vehicle Care
General Information
................................268
Cleaning Products...................................268
Cleaning the Exterior..............................268
Waxing........................................................269
Cleaning the Engine...............................269
Cleaning the Windows and Wiper Blades.....................................................270
Cleaning the Interior...............................270
Cleaning the Instrument Panel and Instrument Cluster Lens......................271
Cleaning Leather Seats
..........................272
4
MKZ (CC9) Table of Contents
Air conditioning system
Anti-lock braking system
Avoid smoking, flames or sparks
Battery
Battery acid
Brake fluid - non petroleum
based
Brake system
Cabin air filter
Check fuel cap
Child safety door lock or unlock
Child seat lower anchor
Child seat tether anchor
Cruise control
Do not open when hot Engine air filter
Engine coolant
Engine coolant temperature
Engine oil
Explosive gas
Fan warning
Fasten safety belt
Front airbag
Front fog lamps
Fuel pump reset
Fuse compartment
Hazard warning flashers
Heated rear window
Heated windshield
8
MKZ (CC9) IntroductionE162384 E71340 E91392
PRINCIPLE OF OPERATION
WARNINGS
Airbags do not inflate slowly or
gently, and the risk of injury from a
deploying airbag is the greatest close to
the trim covering the airbag module. All occupants of your vehicle,
including the driver, should always
properly wear their safety belts, even
when an airbag supplemental restraint
system is provided. Failure to properly
wear your safety belt could seriously
increase the risk of injury or death. Always transport children 12 years
old and under in the back seat and
always properly use appropriate child
restraints. Failure to follow this could
seriously increase the risk of injury or
death. Never place your arm over the
airbag module as a deploying airbag
can result in serious arm fractures or other
injuries. Airbags can kill or injure a child in a
child seat. Never place a rear-facing
child seat in front of an active airbag. If you
must use a forward-facing child seat in the
front seat, move the seat upon which the
child seat is installed all the way back. Do not attempt to service, repair, or
modify the airbag supplemental
restraint systems or its fuses as you could
be seriously injured or killed. Contact your
authorized dealer as soon as possible. Several airbag system components
get hot after inflation. To reduce the
risk of injury, do not touch them after
inflation. WARNINGS
If the airbag has deployed, the
airbag will not function again and
must be replaced immediately. If the
airbag is not replaced, the unrepaired area
will increase the risk of injury in a crash. The airbags are a supplemental restraint
system and are designed to work with the
safety belts to help protect the driver and
right front passenger from certain upper
body injuries. Airbags do not inflate slowly;
there is a risk of injury from a deploying
airbag.
Note:
You will hear a loud bang and see
a cloud of harmless powdery residue if an
airbag deploys. This is normal.
The airbags inflate and deflate rapidly
upon activation. After airbag deployment,
it is normal to notice a smoke-like,
powdery residue or smell the burnt
propellant. This may consist of cornstarch,
talcum powder (to lubricate the bag) or
sodium compounds (for example, baking
soda) that result from the combustion
process that inflates the airbag. Small
amounts of sodium hydroxide may be
present which may irritate the skin and
eyes, but none of the residue is toxic.
While the system is designed to help
reduce serious injuries, contact with a
deploying airbag may also cause abrasions
or swelling. Temporary hearing loss is also
a possibility as a result of the noise
associated with a deploying airbag.
Because airbags must inflate rapidly and
with considerable force, there is the risk
of death or serious injuries such as
fractures, facial and eye injuries or internal
injuries, particularly to occupants who are
39
MKZ (CC9) Supplementary Restraints System
WARNINGS
Do not use accessory seat covers.
The use of accessory seat covers
may prevent the deployment of the side
airbags and increase the risk of injury in
an accident. Do not lean your head on the door.
The side airbag could injure you as
it deploys from the side of the seatback. Do not attempt to service, repair, or
modify the airbag, its fuses or the
seat cover on a seat containing an airbag
as you could be seriously injured or killed.
Contact your authorized dealer as soon
as possible. If the side airbag has deployed, the
airbag will not function again. The
side airbag system (including the seat)
must be inspected and serviced by an
authorized dealer. If the airbag is not
replaced, the unrepaired area will increase
the risk of injury in a crash. The side airbags are located on the
outboard side of the seatbacks of the front
seats. In certain sideways crashes, the
airbag on the side affected by the crash
will be inflated. The airbag was designed
to inflate between the door panel and
occupant to further enhance the protection
provided occupants in side impact
crashes. The system consists of the following:
•
A label or embossed side panel
indicating that side airbags are fitted
to your vehicle.
• Side airbags located inside the driver
and front passenger seatbacks.
• Front passenger sensing system. ·Crash sensors and monitoring
system with readiness indicator.
See Crash Sensors and Airbag
Indicator (page 46).
Note: The passenger sensing system will
deactivate the passenger seat-mounted
side airbag if it detects an empty
passenger seat.
The design and development of the side
airbag system included recommended
testing procedures that were developed
by a group of automotive safety experts
known as the Side Airbag Technical
Working Group. These recommended
testing procedures help reduce the risk of
injuries related to the deployment of side
airbags.
44
MKZ (CC9) Supplementary Restraints SystemE152533
DRIVER KNEE AIRBAG
A driver’
s and passenger’ s knee airbag is
located under or within the instrument
panel. During a crash, the restraints control
module may activate the driver’ s and
passenger’ s knee airbag (individually or
both) based on crash severity and
respective occupant conditions. Under
certain crash and occupant conditions, the
driver’ s and passenger’ s knee airbag may
deploy (individually or both) but the
corresponding front airbag may not
activate. As with front and side airbags, it
is important to be properly seated and
restrained to reduce the risk of death or
serious injury. Make sure the knee airbags are
operating properly. See Crash
Sensors and Airbag Indicator
(page
46).
SIDE CURTAIN AIRBAGS WARNINGS
Do not place objects or mount
equipment on or near the headliner
at the siderail that may come into contact
with a deploying side curtain airbag.
Failure to follow these instructions may
increase the risk of personal injury in the
event of a crash. Do not lean your head on the door.
The side curtain airbag could injure
you as it deploys from the headliner. WARNINGS
Do not attempt to service, repair, or
modify the side curtain airbags, its
fuses, the A, B, or C pillar trim, or the
headliner on a vehicle containing side
curtain airbags. Contact your authorized
dealer as soon as possible. All occupants of the vehicle
including the driver should always
wear their safety belts even when an
airbag supplemental restraint system and
side curtain airbag is provided. To reduce risk of injury, do not
obstruct or place objects in the
deployment path of the side curtain airbag. If the side curtain airbags have
deployed, the side curtain airbags
will not function again. The side curtain
airbags (including the A, B and C pillar trim
and headliner) must be inspected and
serviced by an authorized dealer. If the
side curtain airbag is not replaced, the
unrepaired area will increase the risk of
injury in a crash. The side curtain airbags will deploy during
significant side crashes. The side curtain
airbags are mounted to the roof side-rail
sheet metal, behind the headliner, above
each row of seats. In certain sideways
crashes, the side curtain airbag on the
impacted side of the vehicle will be
activated. The side curtain airbags are
designed to inflate between the side
window area and occupants to further
enhance protection provided in side
impact crashes.
The system consists of the following:
45
MKZ (CC9) Supplementary Restraints System
12 Volt DC Power Point
WARNING
Do not plug optional electrical
accessories into the cigar lighter
socket (if equipped). Improper use of the
lighter can cause damage not covered by
your warranty, and can result in fire or
serious injury. Note:
If used when the vehicle is not
running, the battery will discharge. There
may be insufficient power to restart your
vehicle.
Note: Do not insert objects other than an
accessory plug into the power point. This
will damage the outlet and blow the fuse.
Note: Do not hang any type of accessory
or accessory bracket from the plug.
Note: Do not use the power point over the
vehicle capacity of 12 volt DC 180 watts
or a fuse may blow.
Note: Do not use the power point for
operating a cigar lighter element.
Note: Improper use of the power point can
cause damage not covered by your
warranty.
Note: Always keep the power point caps
closed when not in use.
Run the vehicle for full capacity use of the
power point. To prevent the battery from
discharging accidentally:
• Do not use the power point longer than
necessary when the vehicle is not
running.
• Do not leave devices plugged in
overnight or when you park your
vehicle for extended periods. Locations
Power points may be in the following
locations:
•
in the front of the center console
• inside the center console storage bin
• on the rear of the center console.
110 Volt AC Power Point (If Equipped) WARNING
Do not keep electrical devices
plugged in the power point
whenever the device is not in use. Do not
use any extension cord with the 110 volt
AC power point, since it will defeat the
safety protection design. Doing so my
cause the power point to overload due to
powering multiple devices that can reach
beyond the 150 watt load limit and could
result in fire or serious injury. Note:
Keep the vehicle running to use the
power point. You can use the power point for powering
electrical devices that require up to 150
watts. It is on the rear of the center
console.
144
MKZ (CC9) Auxiliary Power PointsE143941
FUSE SPECIFICATION CHART
Power Distribution Box
WARNINGS
Always disconnect the battery
before servicing high-current fuses.
To reduce risk of electrical shock,
always replace the cover to the
power distribution box before
reconnecting the battery or refilling fluid
reservoirs. The power distribution box is in the engine
compartment. It has high-current fuses that
protect your vehicle's main electrical
systems from overloads.
If you disconnect and reconnect the
battery, you will need to reset some
features. See Changing the 12V Battery
(page 260). 239
MKZ (CC9) FusesE144783
Protected components
Fuse amp rating
Fuse or relay number
Not used (spare)
25A 3
1
Not used
-
2
Autowipers
15A 1
3
Blower motor relay
-
4
Power point 3 - Back of console
20A 3
5
Not used
-
6
Powertrain control module - vehicle power
1
20A 1
7
Powertrain control module - vehicle power
2
20A 1
8
Powertrain control module relay
-
9
Power point 1 - driver front
20A 3
10
Powertrain control module - vehicle power
4
15A 2
11
Powertrain control module - vehicle power
3
15A 2
12
Not used (spare)
10A 2
13
Not used (spare)
10A 2
14
Run/start relay
-
15
Power point 2 - console
20A 3
16
Not used
-
17
Powertrain and hybrid powertrain control
module - keep alive power
10A 1
18
240
MKZ (CC9) Fuses