
LOAD LIMIT
Vehicle Loading - with and without
a Trailer
This section will guide you in the
proper loading of your vehicle, trailer
or both, to keep your loaded vehicle
weight within its design rating
capability, with or without a trailer.
Properly loading your vehicle will
provide maximum return of vehicle
design performance. Before loading
your vehicle, familiarize yourself with
the following terms for determining
your vehicle
’s weight ratings, with or
without a trailer, from the vehicle ’s Tire
Label or Safety Compliance
Certification Label:
Base Curb Weight - is the weight of
the vehicle including a full tank of fuel
and all standard equipment. It does
not include passengers, cargo, or
optional equipment.
Vehicle Curb Weight -
is the weight
of your new vehicle when you picked
it up from your authorized dealer plus
any aftermarket equipment. Payload -
is the combined weight of
cargo and passengers that the vehicle
is carrying. The maximum payload for
your vehicle can be found on the Tire
Label on the B-Pillar or the edge of
the driver door (vehicles exported
outside the US and Canada may not
have a Tire Label). Look for
“THE
COMBINED WEIGHT OF
OCCUPANTS AND CARGO SHOULD
NEVER EXCEED XXX kg OR XXX lb. ”
for maximum payload. The payload
listed on the Tire Label is the
maximum payload for the vehicle as
built by the assembly plant. If you install any aftermarket or
authorized-dealer installed equipment
on the vehicle, you must subtract the
weight of the equipment from the
payload listed on the Tire Label in
order to determine the new payload.
214
MKZ (CC9) Load CarryingE143816PAYLOAD

Cargo Weight - includes all weight
added to the Base Curb Weight,
including cargo and optional
equipment. When towing, trailer
tongue load or king pin weight is also
part of cargo weight.
GAW (Gross Axle Weight) - is the total
weight placed on each axle (front and
rear) including vehicle curb weight and
all payload. GAWR (Gross Axle Weight Rating) -
is the maximum allowable weight that
can be carried by a single axle (front
or rear). These numbers are shown on
the Safety Compliance Certification
Label. The label shall be affixed to
either the door hinge pillar, door-latch
post, or the door edge that meets the
door-latch post, next to the driver's
seating position.
The total load on
each axle must never exceed its
Gross Axle Weight Rating.
Note: For trailer towing information
refer to the RV and Trailer Towing
Guide available at an authorized
dealer. 216
MKZ (CC9) Load CarryingE143817CARGO E143818GVW

WARNING
Exceeding the Safety
Compliance Certification Label
vehicle weight rating limits could result
in substandard vehicle handling or
performance, engine, transmission
and/or structural damage, serious
damage to the vehicle, loss of control
and personal injury. GCW (Gross Combined Weight) - is
the Gross Vehicle Weight plus the
weight of the fully loaded trailer.
GCWR (Gross Combined Weight
Rating) -
is the maximum allowable
weight of the vehicle and the loaded
trailer, including all cargo and
passengers, that the vehicle can
handle without risking damage.
(Important: The towing vehicle ’s
braking system is rated for operation
at Gross Vehicle Weight Rating, not at
Gross Combined Weight Rating.)
Separate functional brakes should be
used for safe control of towed vehicles
and for trailers where the Gross
Combined Weight of the towing
vehicle plus the trailer exceed the
Gross Vehicle Weight Rating of the
towing vehicle. The Gross Combined
Weight must never exceed the Gross
Combined Weight Rating. Maximum Loaded Trailer Weight -
is
the highest possible weight of a fully
loaded trailer the vehicle can tow. It
assumes a vehicle with mandatory
options, driver and front passenger
weight (150 pounds [68 kilograms]
each), no cargo weight (internal or
external) and a tongue load of 10–15%
(conventional trailer) or king pin weight
of 15–25% (fifth wheel trailer). Consult
an authorized dealer (or the RV and
Trailer Towing Guide available at an
authorized dealer) for more detailed
information.
Tongue Load or Fifth Wheel King Pin
Weight -
refers to the amount of the
weight that a trailer pushes down on
a trailer hitch.
218
MKZ (CC9) Load CarryingE143819GCW
GVW

Examples: For a 5000 pound (2268
kilogram) conventional trailer, multiply
5000 by 0.10 and 0.15 to obtain a
proper tongue load range of 500 to
750 pounds (227 to 340 kilograms).
For an 11500 pound (5216 kilogram)
fifth wheel trailer, multiply by 0.15 and
0.25 to obtain a proper king pin load
range of 1725 to 2875 pounds (782 to
1304 kilograms). WARNINGS
Do not exceed the GVWR or the
GAWR specified on the Safety
Compliance Certification Label. Do not use replacement tires
with lower load carrying
capacities than the original tires
because they may lower the vehicle ’s
GVWR and GAWR limitations.
Replacement tires with a higher limit
than the original tires do not increase
the GVWR and GAWR limitations. Exceeding any vehicle weight
rating limitation could result in
serious damage to the vehicle and/or
personal injury. Steps for determining the correct
load limit:
1. Locate the statement "The
combined weight of occupants and
cargo should never exceed XXX
kg or XXX lb." on your vehicle ’s
placard.
2. Determine the combined weight
of the driver and passengers that
will be riding in your vehicle. 3. Subtract the combined weight of
the driver and passengers from
XXX kg or XXX lb.
4. The resulting figure equals the available amount of cargo and
luggage load capacity. For
example, if the “XXX” amount
equals 1,400 lb. and there will be
five 150 lb. passengers in your
vehicle, the amount of available
cargo and luggage load capacity
is 650 lb. (1400-750 (5 x 150) = 650
lb.)
5. Determine the combined weight
of luggage and cargo being loaded
on the vehicle. That weight may
not safely exceed the available
cargo and luggage load capacity
calculated in Step 4.
6. If your vehicle will be towing a
trailer, load from your trailer will be
transferred to your vehicle. Consult
this manual to determine how this
reduces the available cargo and
luggage load capacity of your
vehicle.
The following gives you a few
examples on how to calculate the
available amount of cargo and
luggage load capacity:
*Suppose your vehicle has a
1400-pound (635-kilogram) cargo and
luggage capacity. You decide to go
golfing. Is there enough load capacity
to carry you, four of your friends and
all the golf bags? You and four friends
average 220 pounds (99 kilograms)
each and the golf bags weigh
approximately 30 pounds (13.5
kilograms) each. The calculation would
219
MKZ (CC9) Load Carrying

TOWING A TRAILER
WARNING
Never tow a trailer with an MKZ
Hybrid. This powertrain is not
designed to tow. TRANSPORTING THE VEHICLE
If you need to have your vehicle towed,
contact a professional towing service or,
if you are a member of a roadside
assistance program, your roadside
assistance service provider. We recommend the use of a wheel lift and
dollies or flatbed equipment to tow your
vehicle. Do not tow with a slingbelt. Ford
Motor Company has not approved a
slingbelt towing procedure. Vehicle
damage may occur if towed incorrectly, or
by any other means.
Ford Motor Company produces a towing
manual for all authorized tow truck
operators. Have your tow truck operator
refer to this manual for proper hook-up
and towing procedures for your vehicle.
The front wheels (drive wheels) must be
on a tow dolly when towing your vehicle
from the rear using wheel lift equipment.
This prevents damage to the transmission.
We recommend placing the rear wheels
on a tow dolly when towing your vehicle
from the front using wheel lift equipment.
This prevents damage to the rear fascia.
221
MKZ (CC9) TowingE143886

TOWING THE VEHICLE ON FOUR
WHEELS
Emergency Towing
In the event your vehicle becomes
disabled (without access to wheel dollies,
car-hauling trailer, or flatbed transport
vehicle), it can be flat-towed (all wheels on
the ground, regardless of the
powertrain/transmission configuration)
under the following conditions:
•
The vehicle is facing forward so that it
is towed in a forward direction.
• The transmission gear shift lever is
placed in position N. If the transmission
gear shift lever cannot be moved to
position N, it may need to be
overridden. See Automatic
Transmission (page 170).
• Maximum speed is 35 mph (56 km/h).
• Maximum distance is 50 miles (80
kilometers).
Recreational Towing
Note: Put your climate control system in
recirculated air mode to prevent exhaust
fumes from entering the vehicle.
See
Climate Control (page 124).
Follow these guidelines if you have a need
for recreational (RV) towing. An example
of recreational towing would be towing
your vehicle behind a motorhome. These
guidelines are designed to ensure that
your transmission is not damaged. Your vehicle can be towed with all four
wheels on the ground using the Neutral
Tow feature, or with all four wheels off the
ground using a vehicle transport trailer. If
you are using a vehicle transport trailer,
follow the instruction specified by the
equipment provider.
Neutral Tow
If you tow your vehicle with all four wheels
on the ground:
•
Tow only in the forward direction.
• Release the parking brake.
• Place the vehicle in Neutral Tow mode
by doing the following:
•Put the ignition in accessory mode
(ignition on, engine off ).
See
Keyless Starting (page 147).
• Select
Neutral Tow in the
information display.
• When prompted by the information
display, press the brake pedal and
select Neutral on the transmission.
Make sure the parking brake is off.
If done successfully,
Neutral Tow
Engaged appears in the display.
• Shut the ignition off.
See Keyless
Starting (page 147). If the process
is completed successfully, the N
on the transmission slowly blinks
and "Neutral tow engaged"
appears in the information display.
• Do not exceed 70 mph (113 km/h).
• Start the engine and allow it to run for
one minute at the beginning of each
day. With the engine running and your
foot on the brake, shift into position D
and then into position R before shifting
back into position
N.
222
MKZ (CC9) Towing

ROADSIDE ASSISTANCE
Vehicles Sold In the United States:
Getting Roadside Assistance
To fully assist, if you have a vehicle
concern, Ford Motor Company offers a
complimentary Roadside Assistance
program. This program is separate from
the New Vehicle Limited Warranty.
The service is available:
•
24 hours a day, seven days a week.
• Throughout the life of the vehicle for
original owners.
• For six years or 70,000.0 mi
(112,654.08 km) (whichever comes first)
within the extended powertrain
warranty coverage period for
subsequent owners.
Roadside assistance will cover:
• A flat tire change with a good spare
(except vehicles supplied with a tire
mobility kit).
• Battery jump start.
• Lock-out assistance (key replacement
cost is the customer's responsibility).
• Fuel delivery — independent service
contractors, if not prohibited by state,
local or municipal law shall deliver up
to
2.00 gal (7.57 L) of gasoline or
5.00 gal (18.93 L) of diesel fuel to a
disabled vehicle. Roadside Assistance
limits fuel delivery service to two
no-charge occurrences within a
12-month period. •
Winch out — available within
100.0 ft
(30.48 m) of a paved or county
maintained road, no recoveries.
• Towing — Lincoln eligible vehicles to
the client's selling or preferred dealer
within
100.0 mi (161 km) of the
disablement location or to the nearest
Lincoln dealer. If a client requests a
tow to a selling or preferred dealer that
is more than 100.0 mi (161 km) from the
disablement location, the client shall
be responsible for any mileage costs
in excess of
100.0 mi (161 km).
Roadside Assistance will include up to
$200 coverage for a towed trailer if the
disabled eligible vehicle requires service
at the nearest authorized dealer. If the
towing vehicle is operational but the trailer
is not, then the trailer does not qualify for
any roadside services.
Vehicles Sold In the United States :
Using Roadside Assistance
United States Lincoln vehicle clients who
need Roadside Assistance, call
1-800-521-4140.
If you need to arrange roadside assistance
for yourself, Ford Motor Company will
reimburse a reasonable amount for towing
to the nearest Lincoln dealership within
100.0 mi (161 km). To obtain reimbursement
information, United States Lincoln vehicle
clients, call 1-800-521-4140. Ford Motor
Company will ask clients to submit their
original receipts.
Vehicles Sold In Canada : Getting
Roadside Assistance
Canadian clients who need roadside
assistance, call 1-800-665-2006.
225
MKZ (CC9) Roadside Emergencies

Interior Luggage Compartment
Release.......................................................65
Interior Mirror...............................................86
Auto-Dimming Mirror......................................86
Introduction....................................................7
J
Jump-Starting the Vehicle.....................226 Connecting the Jumper Cables.................227
Jump Starting.................................................228
Preparing Your Vehicle.................................227
Removing the Jumper Cables....................228
K
Keyless Entry...............................................63 SECURICODE™ KEYLESS ENTRY
KEYPAD..........................................................63
Keyless Starting
.........................................147
Ignition Modes.................................................147
Keys and Remote Controls......................48
L
Lane Keeping System.............................200 Switching the System On and Off..............201
Lighting Control...........................................77 Headlamp Flasher............................................77
High Beams........................................................77
Lighting
..........................................................77
Lincoln Credit................................................11
Load Carrying............................................214
Load Limit....................................................214
Vehicle Loading - with and without a
Trailer............................................................214 Locking and Unlocking.............................58
Activating Intelligent Access .......................59
Autolock Feature.............................................60
Auto Relock.......................................................60
Battery Saver......................................................61
Illuminated Entry................................................61
Illuminated Exit..................................................61
Luggage Compartment...................................61
Power Decklid (If Equipped)..........................
62
Power Door Locks...........................................58
Remote Control................................................58
Smart Unlocks .................................................59
Locks
.............................................................58
M
Maintenance..............................................251 General Information.......................................251
Media Hub...................................................311
Memory Function......................................133 Easy Entry and Exit Function.......................134
Linking a Pre-Set Position to your Remote
Control or Intelligent Access Key..........134
Saving a Pre-Set Position.............................134
Message Center See: Information Displays..............................97
Mirrors See: Heated Windows and Mirrors............
126
See: Windows and Mirrors.............................83
Mobile Communications Equipment
......13
Moonroof......................................................87 Bounce-Back.....................................................87
Opening and Closing the Moonroof...........87
Retractable Panoramic Roof..........................88
Venting the Moonroof.....................................87
Motorcraft Parts
........................................303
MyKey Troubleshooting............................55
MyKey™..........................................................53 Principle of Operation.....................................53
MyLincoln Touch ™
......................................313
General Information.......................................313
436
MKZ (CC9) Index