2014 INFINITI QX60 Owner's Manual

Making a call by entering a phone
number
Main Menu
“Call”
A
“Phone Number”B
Speak the digitsC
“Dial”D
1. Press thebutton on the steering
wheel. A tone will sound.
2. Say: “Call”
A. The system acknowledges
the command and announces the next set of
available commands.
3. Say “Phone Number”
B. The system ac-
knowledges the command and announces
the next set of available commands.
4. Say the number you wish to call starting with
the area code in single digit format
C.Ifthe
system has trouble recognizing the correct
phone number, try entering the number in
the following groups: 3-digit area code,
3-digit prefix and the last 4-digits. For ex-
ample, 555-121-3354 can be said as “five
five five” as the 1st group, then “one two
one” as the 2nd group, and “three three five
four” as the 3rd group. For dialing more than
10 digits or any special characters, say“Special Number”. See “How to say num-
bers” in this section for more information.
5. When you have finished speaking the phone
number, the system repeats it back and an-
nounces the available commands.
6. Say: “Dial”
D. The system acknowledges
the command and makes the call.
For additional command options, see “List of
voice commands” in this section.
Receiving a call
When you hear the ring tone, press thebutton on the steering wheel.
Once the call has ended, press the
button
on the steering wheel.
NOTE:
If you do not wish to take the call when you
hear the ring tone, press the
button
on the steering wheel.
For additional command options, see “List of
voice commands” in this section.
LIST OF VOICE COMMANDS
Main Menu
“Call”
“Phonebook”
“Recent Calls”
“Connect Phone”
When you press and release thebutton on
the steering wheel, you can choose from the
commands on the Main Menu. The following
pages describe these commands and the com-
mands in each sub-menu.
Remember to wait for the tone before
speaking.
After the main menu, you can say “Help” to hear
the list of commands currently available any time
the system is waiting for a response.
If you want to end an action without completing it,
you can say “Cancel” or “Quit” at any time the
system is waiting for a response. The system will
end the VR session. Whenever the VR session is
cancelled, a double beep is played to indicate
you have exited the system.
If you want to go back to the previous command,
you can say “Go back” or “Correction” any time
the system is waiting for a response.
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“Call”
Main Menu
“Call”
(Speak name)
A
“Phone Number”
(Speak Digits)
B
“Special Number”C
“Redial”D
“Call Back”E
(Speak name)A
If you have stored entries in the phonebook, you
can dial a number associated with a name
See “Phonebook” in this section to learn how to
store entries.
When prompted by the system, say the name of
the phone book entry you wish to call. The system
acknowledges the name.
If there are multiple numbers associated with the
name, the system asks you to choose the correct
number
Once you have confirmed the name and location,
the system begins the call.(Speak Digits)
B
When prompted by the system, say the number
you wish to call. Refer to “How to say numbers”
and “Making a call by entering a phone number”
in this section for more details.
“Special Number”
C
For dialing more than 10 digits or any special
characters, say “Special Number”. When the
system acknowledges the command, the system
will prompt you to speak the number.
“Redial”
D
Use the Redial command to call the last number
that was dialed.
The system acknowledges the command, re-
peats the number and begins dialing.
If a redial number does not exist, the system
announces, “There is no number to redial” and
ends the VR session.
“Call Back”
E
Use the Call Back command to dial the number of
the last incoming call within the vehicle.
The system acknowledges the command, re-
peats the number and begins dialing.If a call back number does not exist, the system
announces, “There is no number to call back” and
ends the VR session.
During a call
During a call there are several command options
available. Press the
button on the steering
wheel to mute the receiving voice and enter com-
mands.
●“Help” — The system announces the avail-
able commands.
●“Cancel/Quit” — The system announces
“Cancel,” ends the VR session and returns
to the call.
●“Send” — Use the Send command to enter
numbers, “*” or “#” during a call. For ex-
ample, if you were directed to dial an exten-
sion by an automated system:
Say: “Send one two three four.”
The system acknowledges the command
and sends the tones associated with the
numbers. The system then ends the VR ses-
sion and returns to the call. Say “star” for “*”,
Say “pound” for “#”.
●“Transfer call” — Use the Transfer Call com-
mand to transfer the call from the
Bluetooth® Hands-Free Phone System to
the cellular phone when privacy is desired.
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The system announces, “Transfer call. Call
transferred to privacy mode.” The system
then ends the VR session.
To reconnect the call from the cellular phone
to the Bluetooth® Hands-Free System,
press the
button.
●“Mute” — Use the Mute command to mute
your voice so the other party cannot hear it.
Use the mute command again to unmute
your voice.
NOTE:
If a call is ended or the cellular phone
network connection is lost while the Mute
feature is on, the Mute feature will be reset
to “off” for the next call so the other party
can hear your voice.
“Phonebook” (phones without
automatic phonebook download
function)
NOTE:
The “Transfer Entry” command is not avail-
able when the vehicle is moving.
Main Menu
“Phonebook”
“Transfer Entry”
A
“Delete Entry”B
“List Names”C
For phones that do not support automatic down-
load of the phonebook (PBAP Bluetooth® pro-
file) , the “Phonebook” command is used to manu-
ally add entries to the vehicle phonebook.
The phonebook stores up to 40 names for each
phone connected to the system.
NOTE:
Each phone has its own separate phone-
book. You cannot access Phone A’s phone-
book if you are currently connected with
Phone B.
“Transfer Entry”
A
Use the Transfer Entry command to store a new
name in the system.
When prompted by the system, say the name you
would like to give the new entry.
For example, say: “Mary.”
If the name is too long or too short, the system
tells you, then prompts you for a name again.Also, if the name sounds too much like a name
already stored, the system tells you, then prompts
you for a name again.
The system will ask you to transfer a phone
number stored in the cellular phone’s memory.
Enter a phone number by voice command:
For example, say: “five five five one two one two.”
See “How to say numbers” in this section for
more information.
To transfer a phone number stored in the cellular
phone’s memory:
Say “Transfer entry.” The system acknowledges
the command and asks you to initiate the transfer
from the phone handset. The new contact phone
number will be transferred from the cellular
phone via the Bluetooth® communication link.
The transfer procedure varies according to each
cellular phone. See the cellular phone Owner’s
Manual for details. You can also visit
www.InfinitiUSA.com/bluetooth for instructions
on transferring phone numbers from INFINITI rec-
ommended cellular phones.
The system repeats the number and prompts you
for the next command. When you have finished
entering numbers or transferring an entry, choose
“Store.”
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The system confirms the name, location and
number.
“Delete Entry”
B
Use the Delete Entry command to erase one
entry from the phonebook. After the system rec-
ognizes the command, speak the name to delete
or say “List Names” to choose an entry.
“List Names”
C
Use the List Names command to hear all the
names in the phonebook.
The system recites the phonebook entries but
does not include the actual phone numbers.
When the playback of the list is complete, the
system goes back to the main menu.
You can stop the playback of the list at any time
by pressing the
button on the steering
wheel. The system ends the VR session.
“Phonebook” (phones with automatic
phonebook download function)
NOTE:
The “Transfer Entry” command is not avail-
able when the vehicle is moving.
Main Menu
“Phonebook”
SayaName
“List Names”
A
“Record Name”B
For phones that support automatic download of
the phonebook (PBAP Bluetooth® profile) , the
“Phonebook” command is used to manage en-
tries in the vehicle phonebook. You can say the
name of an entry at this menu to initiate dialing of
that entry.
The phonebook stores up to 1000 names for
each phone connected to the system.
When a phone is connected to the system, the
phonebook is automatically downloaded to the
vehicle. This feature allows you to access your
phonebook from the Bluetooth® system and call
contacts by name. You can record a custom
voice tag for contact names that the system has
difficulty recognizing. For more information see
“Record name” in this section.NOTE:
Each phone has its own separate phone-
book. You cannot access Phone A’s phone-
book if you are currently connected with
Phone B.
“List Names”A
Use the List Names command to hear all the
names and locations in the phone book.
The system recites the phone book entries but
does not include the actual phone numbers.
When the playback of the list is complete, the
system goes back to the main menu.
You can stop the playback of the list at any time
by pressing the
button on the steering
wheel. The system ends the VR session. See the
“Record name” command in this section for infor-
mation about recording custom voice tags for list
entries that the system has difficulty pronounc-
ing.
“Record Name”
B
The system allows you to record custom voice
tags for contact names in the phonebook that the
vehicle has difficulty recognizing. This feature can
also be used to record voice tags to directly dial
an entry with multiple numbers. Up to 40 voice
tags can be recorded to the system.
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“Recent Calls”
Main Menu
“Recent Calls”
“Outgoing”
A
“Incoming”B
“Missed”C
“Call Back”D
“Redial”E
Use the Recent Calls command to access out-
going, incoming, missed calls and to call back the
last incoming call or to redial the last outgoing
call.
“Outgoing”
A
Use the Outgoing command to list the outgoing
calls made from the vehicle.
“Incoming”
B
Use the Incoming command to list the incoming
calls made to the vehicle.
“Missed”
C
Use the Missed command to list the calls made to
the vehicle that were not answered.“Call Back”
D
Use the Call Back command to dial the number of
the last incoming call to the vehicle.
“Redial”
E
Use the Redial command to dial the number of
the last outgoing call from the vehicle.
“Connect Phone”
NOTE:
The Add Phone command is not available
when the vehicle is moving.
Main Menu
“Connect Phone”
“Add Phone”
A
“Select Phone”B
“Replace Phone”C
“Delete Phone”D
“Turn Bluetooth OFF”E
Use the Connect Phone commands to manage
the phones connecting to the vehicle or to enable
the Bluetooth® function on the vehicle.“Add Phone”
A
Use the Add Phone command to add a phone to
the vehicle. See “Connecting procedure” in this
section for more information.
“Select Phone”
B
Use the Select Phone command to select from a
list of phones connected to the vehicle. The sys-
tem will list the names assigned to each phone
and then prompt you for the phone you wish to
select. Only one phone can be active at a time.
“Replace Phone”
C
Use the Replace Phone command to replace an
existing phone pairing with a new phone. The
system will keep all voice tags assigned to your
phonebook.
“Delete Phone”
D
Use the Delete Phone command to delete a
phone that is connected to the vehicle. The sys-
tem will list the names assigned to each phone
and then prompt you for the phone you wish to
delete. Deleting a phone from the vehicle will also
delete that phonebook for that phone.
“Turn Bluetooth OFF”
E
Use the Turn Bluetooth OFF command to prevent
a wireless connection to your phone.
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VOICE ADAPTATION (VA) MODE
Voice Adaptation allows up to two out-of-dialect
users to train the system to improve recognition
accuracy. By repeating a number of commands,
the users can create a voice model of their own
voice that is stored in the system. The system is
capable of storing a different voice adaptation
model for each connected phone.
Training procedure
The procedure for training a voice is as follows.
1. Position the vehicle in a reasonably quiet
outdoor location.
2. Sit in the driver’s seat with the engine run-
ning, the parking brake on, and the transmis-
sion in P (Park) .
3. Press and hold the
button for approxi-
mately 5 seconds.
4. The system announces: “Press the
PHONE/SEND (
) button for the
hands-free phone system to enter the voice
adaptation mode or press the PHONE/END
(
) button to select a different lan-
guage.”
5. Press the
button.For information on selecting a different lan-
guage, see “Choosing a language” in this
section.
6. Voice memory A or memory B is selected
automatically. If both memory locations are
already in use, the system will prompt you to
overwrite one. Follow the instructions pro-
vided by the system.
7. When preparation is complete and you are
ready to begin, press the
button.
8. The VA mode will be explained. Follow the
instructions provided by the system.
9. When training is finished, the system will tell
you an adequate number of phrases have
been recorded.
10. The system will announce that voice adap-
tation has been completed and the system is
ready.
The VA mode will stop if:
●The
button is pressed for approxi-
mately 5 seconds in VA mode.
●The vehicle begins moving during VA mode.
●The ignition switch is placed in the OFF or
LOCK position.
Training phrases
During the VA mode, the system instructs the
trainer to say the following phrases. (The system
will prompt you for each phrase.)
●phonebook transfer entry
●dial three oh four two nine
●delete call back number
●incoming
●transfer entry
●eight pause nine three two pause seven
●delete all entries
●call seven two four zero nine
●phonebook delete entry
●next entry
●dial star two one seven oh
●yes
●no
●select
●missed
●dial eight five six nine two
●Bluetooth on
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●outgoing
●call three one nine oh two
●nine seven pause pause three oh eight
●cancel
●call back number
●call star two zero nine five
●delete phone
●dial eight three zero five one
●record name
●four three pause two nine pause zero
●delete redial number
●phonebook list names
●call eight oh five four one
●correction
●connect phone
●dial seven four oh one eight
●previous entry
●delete
●dial nine seven two six six
●call seven six three oh one●go back
●call five six two eight zero
●dial six six four three seven
MANUAL CONTROL
While using the voice recognition system, it is
possible to select menu options by using the
steering wheel controls instead of speaking voice
commands. This can be especially helpful if the
noise of driving makes it difficult for the voice
recognition system to accurately interpret com-
mands. The manual control mode does not allow
dialing a phone number by digits. The user may
select an entry from the Phonebook or Recent
Calls lists. To re-activate voice recognition, exit
the manual control mode by pressing and holding
the PHONE/END (
) button. At that time,
pressing the PHONE/SEND (
) button will
start the Hands Free Phone System.
Operating tips
●To enter manual control mode, start the
voice recognition system and tilt the tuning
(
) switch up or down. The system will
speakShowing Manual Optionswhen
manual controls are initially activated.●To browse the menu options, tilt the tuning
(
) switch up or down. The system will
always speak the current menu option. De-
pending on the audio display, it will also
show the current menu option.
●To select the current menu option, press the
PHONE/SEND (
) button.
●To go back to the previous menu, press the
PHONE/END (
) button. If the current
menu is the Main Menu, pressing the
PHONE/END (
) button will exit the
Phone system.
●To exit the manual control mode, press and
hold the PHONE/END (
) button for
5 seconds.
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TROUBLESHOOTING GUIDE
The system should respond correctly to all voice
commands without difficulty. If problems are en-
countered, try the following solutions.
Where the solutions are listed by number, try
each solution in turn, starting with number 1, until
the problem is resolved.
Symptom Solution
System fails to interpret the command correctly.1. Ensure that the command is valid. See “List of voice commands” in this section.
2. Ensure that the command is spoken after the tone.
3. Speak clearly without pausing between words and at a level appropriate to the ambient noise level in the vehicle.
4. Ensure that the ambient noise level is not excessive (for example, windows open or defroster on) . NOTE: If it is too
noisy to use the phone, it is likely that the voice commands will not be recognized.
5. If more than one command was said at a time, try saying the commands separately.
6. If the system consistently fails to recognize commands, the voice training procedure should be carried out to im-
prove the recognition response for the speaker. See “Voice Adaptation (VA) mode” in this section.
The system consistently selects the wrong entry from the
phone book.1. Ensure that the phone book entry name requested matches what was originally stored. This can be confirmed by
using the “List Names” command. See “Phonebook” in this section.
2. Replace one of the names being confused with a new name.
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