Page 257 of 547

Troubleshooting guide:
SymptomCause and Countermeasure
Cannot playCheck if the CD/DVD/USB device was inserted correctly.
Check if the CD/DVD is scratched or dirty.
Check if there is condensation inside the player. If there is, wait until the condensation is gone (about 1 hour) before using the player.
If there is a temperature increase error, the player will play correctly after it returns to the normal temperature.
If there is a mixture of music CD files (CD-DA data) and compressed audio files on a CD, only the music CD files (CD-DA data) will be played.
Files with extensions other than “.MP3”, “.WMA”, “.AAC”, “.M4A” or “.AA3” cannot be played. In addition, the character codes and number of charac-
ters for folder names and file names should be in compliance with the specifications.
Check if the disc or file is generated in an irregular format. This may occur depending on the variation or the setting of the compressed audio file writ-
ing application or other text editing applications.
Check if the finalization process, such as session close and disc close, is done for the disc.
Check if the CD/DVD/USB device is protected by copyright.
Poor sound quality Check if the CD/DVD is scratched or dirty.
It takes a relatively long time
before the music starts
playing.If there are many folders or file levels on the CD/DVD/USB device, or if it is a multisession disc, some time may be required before the music starts
playing.
Music cuts off or skipsThe writing software and hardware combination might not match, or the writing speed, writing depth, writing width, etc., might not match the
specifications. Try using the slowest writing speed.
Skipping with high bit rate
filesSkipping may occur with large quantities of data, such as for high bit rate data.
Moves immediately to the
next song when playingIf an unsupported compressed audio file has been given a supported extension like “.MP3”, or when play is prohibited by copyright protection, the
player will skip to the next song.
Songs do not play back in
the desired orderThe playback order is the order in which the files were written by the writing software. Therefore, the files might not play in the desired order.
Random/Shuffle may be active on the audio system or on the USB device.
Monitor, climate, audio, phone and voice recognition systems4-67
Page 258 of 547

Compressed Video Files (models with
Navigation System)
Explanation of terms:
●DivX – DivX refers to the DivX® codec
owned by Div, Inc. used for a lossy compres-
sion of video based on MPEG-4.
●AVI – AVI stands for Audio Video Interleave.
It is standard file format originated by Micro-
soft Corporation. A .divx encoded file can be
saved into the .avi file format for playback on
this system if it meets the requirements
stated in the table in this section. However,
all .avi files are not playable on this system
since different encodings can be used other
than the DivX® codec.
●ASF – ASF stands for Advanced Systems
Format. It is a file format owned by Microsoft
Corporation. Note: Only .asf files that meet
the requirements stated in the table in this
section can be played.
●Bit rate — Bit rate denotes the number of
bits per second used by a digital video files.
The size and quality of a compressed digital
audio file is determined by the bit rate used
when encoding the file.
4-68Monitor, climate, audio, phone and voice recognition systems
Page 259 of 547
Requirements for Supporting Video Playback:
Media CD, CD-R, CD-RW, DVD, DVD±R, DVD±RW, DVD±RW DL, USB 2.0 Memory
File SystemsCD, CD-R, CD-RW, DVD,
DVD±R, DVD±RW, DVD±RW
DLISO9660 LEVEL1, ISO9660 LEVEL2, Romeo, Joliet, UDF Bridge (UDF1.02+ISO9660) , UDF1.5, UDF2.0
* ISO9660 Level 3 (packet writing) is not supported.
* Files saved using the Live File System component (on a Windows Vista-based computer) are not supported.
* VDF1.5/VDF2.0 (packet writing) is not supported.
USB Memory FAT16, FAT32
File Types.divx, .avi Video Codecs DivX3, DivX4, DivX5, DivX6
Audio Codecs MP3, MPEG2.5 Audio Layer3, AC3, LPCM
.asf Video Codec ISO-MPEG4
Audio Codec G.726
Bit Rates.divx, .avi Maximum Average 4 Mbps
Maximum Peak 8 Mbps
Resolution.divx, .avi Minimum 32 x 32
Maximum 720 x 480
.asf Minimum 32 x 32
Maximum 720 x 576
Monitor, climate, audio, phone and voice recognition systems4-69
Page 260 of 547
1. VOL/ON·OFF control knob
2.
SEEK/CAT/TRACK button (back)
3.
SEEK/CAT/TRACK button (for-
ward)
4. FM·AM button5. XM button*
6. DISC·AUX button
7. RDM/RPT button
8. SCAN button
9.
CD eject button10. TUNE/FOLDER and AUDIO control
knob (Bass, Treble, Fade and Balance)
11. Station select (1 - 6) buttons
*No satellite radio reception is available
when the AUX button is pressed to ac-
cess satellite radio stations unless op-
tional satellite receiver and antenna are
installed and a SiriusXM Satellite Radio
service subscription is active. Satellite
radio is not available in Alaska, Hawaii
and Guam.
FM/AM/SAT RADIO WITH
COMPACT DISC (CD) PLAYER (if so
equipped)
For all operation precautions, seeAudio opera-
tion precautionsin this section.
Audio main operation
Head unit:
The auto loudness circuit enhances the low and
high frequency ranges automatically in both radio
reception and CD playback.SAA2957
4-70Monitor, climate, audio, phone and voice recognition systems
Page 261 of 547
VOL/ON·OFF control:
Place the ignition switch in the ACC or ON
position and press the VOL/ON·OFF control
knob while the system is off to call up the mode
that was playing immediately before the system
was turned off.
To turn the system off, press the VOL/ON·OFF
control knob.
Turn the VOL/ON·OFF control knob to adjust the
volume.
Models without Navigation System
LHA2137
Models with Navigation System
LHA2147
Monitor, climate, audio, phone and voice recognition systems4-71
Page 262 of 547

Audio settings:
Press the SETTING button and select the “Au-
dio” key to adjust the following audio settings.
Bass/Treble/Balance/Fade:
To adjust the speaker tone quality and sound
balance, select the “Bass”, “Treble”, “Balance” or
“Fade” key and adjust it with the INFINITI control-
ler.
Fade adjusts the sound level between the front
and rear speakers and Balance adjusts the sound
between the right and left speakers.The AUDIO control knob can also be used to
change the bass, treble, balance and fade set-
tings. Press the AUDIO control knob to change
the mode as follows:
Bass→Treble→Balance→Fade
To adjust Bass, Treble, Balance and Fade, press
the AUDIO control knob until the desired mode
appears in the display. Turn the tuning knob to
adjust Bass and Treble to the desired level. You
can also use the tuning knob to adjust Fade and
Balance modes.
Once you have adjusted the sound quality to the
desired level, press the AUDIO control knob re-
peatedly until the radio or CD display reappears.
If the control knob is not pressed for approxi-
mately 10 seconds, the radio or CD display will
automatically reappear.
BOSE® Centerpoint® (if so equipped):
When this item is turned to ON, an exciting
surround sound effect is generated from a tradi-
tional stereo recording.
Surround Effect (models with Navigation
System):
To adjust the surround sound volume, select
“Surround Effect” key and adjust it with the
INFINITI controller.Speed Sensitive Vol.:
The audio system’s volume is increased with the
vehicle speed. Select the “Speed Sensitive Vol.”
key and adjust the effect level with the INFINITI
controller. The Speed Sensitive Volume function
is turned off when the level is set to OFF. Increas-
ing the value will cause the volume to increase
faster with vehicle speed.
DivX® Registration Code (models with
Navigation System):
The registration code for a device that is used to
download DivX® files will be displayed on the
screen. If a disc is loaded or a USB memory is
connected to the audio system, this function will
not be activated.
Display Album Cover Art (models with
Navigation System):
When this item is turned to ON, the album cover
image is displayed when playing iPod® or MP3
music files through a CD, DVD or USB memory
device. The image will not be displayed when the
image is not properly embedded in the file or
device.
Switching the display:
Press the DISC·AUX button to switch the dis-
plays as follows:
●Models without Navigation System
LHA2148
4-72Monitor, climate, audio, phone and voice recognition systems
Page 263 of 547

iPod®/USB→CD→iPod®/USB
●Models with Navigation System
iPod®/USB→CD/DVD→Bluetooth® Audio→
iPod®/USB
Linking Intelligent Key (models with Navi-
gation System):
The audio settings can be memorized for each
Intelligent Key. For more details, see “Setting
memory function” in the “Predriving checks and
adjustments” section.
FM/AM/SAT radio operation
FM/AM band select:
Pressing the FM·AM button will change the band
as follows:
AM→FM1→FM2→AM
When the FM·AM button is pressed while the
ignition switch is in the ACC or ON position, the
radio will come on at the station last played.
The last station played will also come on when
the VOL/ON·OFF control knob is pressed ON.
If a compact disc is playing when the FM·AM
button is pressed, the compact disc will auto-
matically be turned off and the last radio station
played will come on.The FM stereo indicator STEREO will illuminate
during FM stereo reception. When the stereo
broadcast signal is weak, the radio will automati-
cally change from stereo to monaural reception.
XM band select:
Pressing the XM button will change the band as
follows:
XM1*→XM2*→XM3*→XM1
When the XM button is pressed while the ignition
switch is in the ACC or ON position, the radio will
come on at the station last played.
The last station played will also come on when
the VOL/ON·OFF control knob is pressed ON.
*When the XM button is pressed, the satellite
radio reception will not be available unless an
optional satellite receiver and antenna are in-
stalled and a SiriusXM Satellite Radio service
subscription is active. Satellite radio is not avail-
able in Alaska, Hawaii and Guam.
If a compact disc is playing when the XM button
is pressed, the compact disc will automatically be
turned off and the last radio station played will
come on.
TUNE/FOLDER (Tuning) knob:
To manually tune the radio, turn the
TUNE/FOLDER knob to the right or left.
SEEK•CAT/TRACK tuning
button:
For AM or FM:
Press the SEEK•CAT/TRACK button
orto tune from high to low or low to high
frequencies and stop at the next broadcasting
station.
For XM:
Press the SEEK•CAT/TRACK button
orto go to the first channel of the previous
or next category.
During satellite radio reception, the following no-
tices will be displayed under certain conditions.
●NO SIGNAL (No signal is received while the
SAT tuner is connected)
●OFF AIR (Broadcasting signed off)
●CHECK ANTENNA (Antenna connection
error)
●LOADING (When the initial setting is per-
formed)
●UPDATING (When the satellite radio sub-
scription is not active)
Monitor, climate, audio, phone and voice recognition systems4-73
Page 264 of 547

SCAN tuning:
Press the SCAN button to stop at each broad-
casting station for 5 seconds. Pressing the
SCAN button again during this five second pe-
riod will stop scan tuning and the radio will remain
tuned to that station. If the SCAN button is not
pressed within 5 seconds, scan tuning moves to
the next station.
1 to 6 Station memory operations:
Six stations can be set for the AM band. Twelve
stations can be set for the FM band (6 for FM1, 6
for FM2) . Eighteen channels can be set for the
satellite radio (6 for XM1, 6 for XM2, 6 for XM3) .
1. Choose the radio band AM, FM1 or FM2
using the FM·AM select button, or choose
the satellite band XM1, XM2 or XM3 using
the XM button.
2. Tune to the desired station using manual,
SEEK or SCAN tuning. Press and hold any
of the desired station memory buttons (1 –
6) until the preset number is updated on the
display and the sound is briefly muted.
3. The channel indicator will then come on and
the sound will resume. Programming is now
complete.
4. Other buttons can be set in the same man-
ner.If the battery cable is disconnected, or if the fuse
opens, the radio memory will be canceled. In that
case, reset the desired stations.
List (AM and FM)
Select the “List” key using the INFINITI controller
or touchscreen to see a list of the presets in the
AM, FM1 or FM2 preset banks.
Text (SiriusXM Satellite Radio) (models
without Navigation System):
Select the “Text” key with the INFINITI controller
and then press the ENTER button while the sat-
ellite radio is being played to display the text
information listed below:
●CH Name
●Category
●Name
●Title
●OtherMenu (SiriusXM Satellite Radio) (models
with Navigation System):
Select the “Menu” key using the INFINITI control-
ler or touchscreen to see a list of options:
●Preset List – Displays the list of presets.
Press and hold the touchscreen or ENTER
button on the INFINITI controller to save a
preset.
●Customize Channel List – deselect chan-
nels to skip while using the TUNE/FOLDER
knob.
LHA1375
4-74Monitor, climate, audio, phone and voice recognition systems