2014 INFINITI Q50 Infiniti Intouch

8. Information and settings
8-14
(page 9-22)
Notice to Bluetooth®Hands-free
phone users
This is to avoid various services by Infiniti
Connection Response Specialists (such as
route guidance) and Infiniti Connection
emergency support staff being interrupted
by incoming calls. Incoming phone calls
received while the vehicle is connected to
the Service Center will not be listed in the
call history of the Bluetooth
®Hands-free
phone system. However those incoming
calls may be listed in the call history of
your mobile phone, depending on its
capabilities. After disconnecting communi-
cation with the Infiniti Connection Re-
sponse Specialist or Infiniti Connection
emergency support staff, check the incom-
ing call history on your mobile phone when
it is safe to do so.
Service application
A separately purchased Infiniti Connection
subscription is required. For detailed in-
formation, contact an INFINITI retailer or
refer to the following Infiniti Connection
website:
www.infiniticonnection.com (for U.S.) https://canada.infiniticonnection.com (for
Canada)
INFO:
If the vehicle is owned by another person and is
resold, the subscription for this service must be
canceled and all data stored on the device must
be deleted.
Operating tips
WARNING!
.
Use the Infiniti Connection services after
stopping your vehicle in a safe location.
If you have to use the Infiniti Connection
services while driving, exercise extreme
caution at all times so full attention may
be given to vehicle operation.
. If you are unable to devote full attention
to vehicle operation while talking with
the Infiniti Connection services, pull off
the road to a safe location and stop your
vehicle.
.Do not use the Infiniti Connection
service with the engine or the hybrid
system stopped. Doing so may dis-
charge the vehicle battery. .
The Infiniti Connection services cannot
be used under the following conditions:
—
Infiniti Connection subscription has ex-
pired.
—The vehicle is outside the area where thecellular network service is receivable.
—The vehicle is in a location with poorsignal reception such as tunnels, under-
ground parking garages, behind build-
ings or in mountainous areas.
—The line is busy.
—The TCU (Telematics Control Unit) orother systems of your vehicle are not
working properly.
—The Infiniti Connection services networksystem is disabled.
. Information Feeds download cannot be
used when the vehicle is connected to
the Infiniti Connection Data Center and
Infiniti Connection Response Center.
. Communication with the Infiniti Con-
nection Data Center is related to the
data communication mode and may
cause occasional difficulty in receiving
signals, and the signal receivable area
may be limited compared to regular
mobile phones.

.You may hear clicks or experience
interruptions while speaking with the
Infiniti Connection Response Specia-
lists. This is due to a shift in the
connection zone and is not a malfunc-
tion.
. Depending on the line used, the sound
volume may decrease. Adjust the vo-
lume as necessary.
. Received sounds may be distorted or
ambient noise may sound like voices of
a crowd. This is due to the use of the
digital line and is not a malfunction.
. You may hear your own voice from the
speaker when talking with the Infiniti
Connection Response Specialists due
to a network disturbance. When this
occurs, reconnect the line after a few
minutes or at a different location.
. This vehicle incorporates a communica-
tion device that is called a TCU (Tele-
matics Control Unit). The
communication connection between
this unit and the Infiniti Connection
Data Center allows for various services.
When the system connects to the
Infiniti Connection Data Center, an
antenna icon will appear on the screen. Use the service in a location where the
symbol representing good signal recep-
tion appears on the screen.
: When the signal reception is good
: When the signal reception is bad
. The Infiniti Connection service uses the
TCU (Telematics Control Unit). Even if
the signal strength bar of the in-vehicle
data communication module indicates
good reception, connection to the
Infiniti Connection Data Center may be
disabled. This does not indicate a
malfunction. Operate the system again
after a few minutes.
CONNECTING TO INTERACTIVE
VOICE MENU
Various services to support your driving are
available by answering Interactive Voice
Menu.
For more details, contact the Infiniti Con-
nection support line at 1-800-334-7858
(for U.S.) /1-855-892-7418 (for Canada) or
refer to the Infiniti Connection website
www.infiniticonnection.com (for U.S.)/
https://canada.infiniticonnection.com (for
Canada). 1. Push

8. Information and settings
8-16
INFO:
.
You can also connect to an Infiniti Connec-
tion Interactive Voice Menu by touching the
IVR soft button
*1on the map.
.After selecting [Connect to Voice Menu], it
may take some time until the system
initiates connection, depending on the
technical environment and whether the
TCU (Telematics Control Unit) is being used
by other services.
.To avoid disconnecting the line, do not turn
off the engine or hybrid system.
.If a phone call is received while the system
is connecting to the operator at the Infiniti
Connection Response Center, a message
asking if you would like to answer the
phone will be displayed.
USING MY SCHEDULE
Allows you to provide in-vehicle access to
your personal Google CalendarTM
1. Push

.Content settings can be made using the
Infiniti Connection website. For more de-
tails, contact the Infiniti Connection support
line at 1-800-334-7858 (for U.S.) /1-855-
892-7418 (for Canada) or refer to the Infiniti
Connection website www.infiniticonnection.
com (for U.S.)/https://canada.infiniticon-
nection.com (for Canada).
Screen information:
When information feeds are downloaded
from the Infiniti Connection Data Center,
the contents of the information are dis-
played while the vehicle is stopped.
*1:
If the information contains map infor-
mation, the icon be displayed. It can
be set as the destination.
*2:
If the information contains phone
number information, the icon is dis-
played. It is possible to make a phone
call to the facility.
*3Menu:
Stop to announce the content is
announced (Text-to-Speech), and dis-
plays the operation menu.
*4Contents:
The contents of the Infiniti Connection
feeds are displayed.
*5[]/[]:
Turns to the next or previous page if
the information has a number of
content pages.
After parking the vehicle in a safe location
and touching [Menu], the operation menu
is displayed on the right side of the screen.
INFO:
The availability of the operation menu items
differs depending on the contents of the
selected information feeds.
Updating All Information Feeds
It is possible to synchronize with the list
updated Infiniti Connection website. such
as “Destination Send to Car”, “My Sche-
dule”, “Mobile Info. Service” or“Journey
Planner”etc.
For details of the services and settings,
refer to the Infiniti Connection website:
www.infiniticonnection.com (for U.S.)/
https://canada.infiniticonnection.com (for
Canada), or contact the Infiniti Connection
support line at 1-800-334-7858 (for U.S.)
/1-855-892-7418 (for Canada).
1. Push

8. Information and settings
8-18
Viewing information feeds history
The information feeds that were previously
referred to are displayed.
1. Push

INFINITI CONNECTION SETTINGS
You can delete Infiniti Connection history, return to the default settings, and display user
information from the setting screen.
Step 1 Step 2 Step 3Menu Action
Push

8. Information and settings
8-20
VOLUME SETTING
The Infiniti Connection Text-to-Speech and
Infiniti Connection Response Specialist
volume can be set.
EMERGENCY SUPPORT
Infiniti Connection provides various ser-
vices to support dealing with emergencies
of the subscribed vehicle and the driver.
For example, in case of an illness or
serious injury, you can seek support by
pushing the in-vehiclebutton and
connecting to the Infiniti Connection Re-
sponse Center. The Infiniti Connection
Response Center can specify the location
of the vehicle via GPS, and the information
will be sent to the police or other agencies
as needed.
For information about other Infiniti Con-
nection emergency support related ser-
vices, contact the Infiniti Connection
support line at 1-800-334-7858 (for U.S.)
/1-855-892-7418 (for Canada) or refer to
the Infiniti Connection website www.infini-
ticonnection.com (for U.S.)/https://cana-
da.infiniticonnection.com (for Canada).
CAUTION!
. It may not be possible to make an
emergency call in all accidents or emer-
gencies.
. Park the vehicle in a safe location and set
the parking brake before operating
.
. Only use this service in case of an
emergency. There may be a penalty for
inappropriate use of the service.
. The emergency support function cannot
be used in the following conditions:
— The vehicle moves outside the service
area where the TCU (Telematics Control
Unit Unit) is connected to the system.
— The vehicle is in a location with poor
signal reception such as a tunnel,
underground parking, behind a build-
ing or in a mountainous area.
Making an emergency call
1. Push .
2. When the line is connected, speak to the Response Specialist.
INFO:
.
After is pushed, it may take some
time until the system initiates connection,
depending on the technical environment
and whether the TCU (Telematics Control
Unit) is being used by other services.

.An indicator light onshows the
readiness of the emergency support system.
If the indicator light is not illuminated,
pushing does not connect your
vehicle to the Response Specialist.
The indicator light blinks while connected to
the Infiniti Connection Response Center.
.Even when the indicator light is illuminated,
connection to the Infiniti Connection Re-
sponse Center may not be possible. If this
occurs in an emergency situation, contact
the authorities by other means.
.To avoid disconnecting the line, do not turn
off the engine or hybrid system.
8. Information and settings
8-21