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What to do in an emergency
22 6
Jack label1. Model Name
2. Maximum allowable load
3. When using the jack, set your
parking brake.
4. When using the jack, stop the
engine.
5. Do not get under a vehicle that is
supported by a jack.
6. The designated locations under
the frame
7. When supporting the vehicle, the
base plate of jack must be vertical
under the lifting point.
8. Shift into Reverse gear on vehicles
with manual transmission or move
the shift lever to the P position on
vehicles with automatic transmis-
sion.
9. The jack should be used on firm
level ground.
10. Jack manufacture
11. Production date
12. Representative company and
address
❈The actual Jack label in the vehicle may differ from the illustration.
For more detailed specifications, refer to the label attached to the jack.
• Type A ■Example
• Type B
• Type C
OHYK064001
OHYK064005
OHYK064002
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623
What to do in an emergency
JACKDOC14S
EC Declaration of conformity for Jack
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What to do in an emergency
24 6
TOWING
Towing service
If emergency towing is necessary,
we recommend having it done by an
authorized HYUNDAI dealer or a
commercial tow-truck service.
Proper lifting and towing procedures
are necessary to prevent damage to
the vehicle. The use of wheel dollies
or flatbed is recommended.It is acceptable to tow the vehicle
with the front wheels on the ground
(without dollies) and the rear wheels
off the ground.
If any of the loaded wheels or sus-
pension components are damaged
or the vehicle is being towed with the
rear wheels on the ground, use a
towing dolly under the rear wheels.
When being towed by a commercial
tow truck and wheel dollies are not
used, the rear of the vehicle should
always be lifted, not the front.
✽NOTICE
When you tow the vehicle as the pic-
ture (A), the cable should be secured
to the vehicle towing hook (1) as the
picture.
If you use chains or cables to tie
down your vehicle, the angle (2)
must be 45°.
Do not overly tighten the tie downs
or the vehicle may be damaged.
OVI069022L
OVI069012
A
B
Cdolly
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625
What to do in an emergency
When towing your vehicle in an
emergency without wheel dollies :
1.Set the engine start/stop button in
the ACC position.
2.Place the shift lever in N (Neutral).
3.Release the parking brake.
OVI069014
OVI069013
CAUTION
• Do not tow the vehicle with the
rear wheels on the ground as
this may cause damage to the
vehicle.
• Do not tow with sling-type
equipment. Use wheel lift or
flatbed equipment.
CAUTION
Failure to place the shift lever in
N (Neutral) may cause internal
damage to the transmission.
CAUTION
If the ECS malfunction indicator
illuminates when there is no air
in the suspension, the vehicle
height will be very lower, so do
not drive to protect the vehicle
from the projections on the sur-
face of the ground.
We recommend that you take
your vehicle to an authorized
HYUNDAI dealer by towing the
vehicle and have the system
checked. You should tow the
vehicle as the picture.
OVI059025N
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What to do in an emergency
26 6
When you load the vehicle onto the
tow truck, the loading angle(1)
should be smaller than 6°.
Removable towing hook
(if equipped)
1.Open the trunk, and remove the
towing hook from the tool case.
2.Remove the hole cover by pressing
the lower part of the cover on the
front and the rear bumper.3.Install the towing hook by turning it
clockwise into the hole until it is
fully secured.
4.Remove the towing hook and
install the cover after use.
OVI063016
OVI063017
OVI059026
Front
Rear
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627
What to do in an emergency
Emergency towing
If towing is necessary, we recom-
mend you to have it done by an
authorized HYUNDAI dealer or a
commercial tow truck service.If towing service is not available in an
emergency, your vehicle may be
temporarily towed using a cable or
chain secured to the emergency tow-
ing hook under the front (or rear) of
the vehicle. Use extreme caution
when towing the vehicle. A driver
must be in the vehicle to steer it and
operate the brakes.
Towing in this manner may be done
only on hard-surfaced roads for a
short distance and at low speeds.
Also, the wheels, axles, power train,
steering and brakes must all be in
good condition.
• Do not use the tow hooks to pull a
vehicle out of mud, sand or other
conditions from which the vehicle
cannot be driven out under its own
power.
• Avoid towing a vehicle heavier than
the vehicle doing the towing.
• The drivers of both vehicles should
communicate with each other fre-
quently.• Before emergency towing, check
that the hook is not broken or dam-
aged.
• Fasten the towing cable or chain
securely to the hook.
• Do not jerk the hook. Apply steady
and even force.
• To avoid damaging the hook, do
not pull from the side or at a verti-
cal angle. Always pull straight
ahead.
OVI063018
OVI063019
Front
Rear
CAUTION
• Attach a towing strap to the
tow hook.
• Using a portion of the vehicle
other than the tow hooks for
towing may damage the body
of your vehicle.
• Use only a cable or chain
specifically intended for use
in towing vehicles. Securely
fasten the cable or chain to
the towing hook provided.
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What to do in an emergency
28 6
• Use a towing strap less than 5 m
(16 feet) long. Attach a white or red
cloth (about 30 cm (12 inches)
wide) in the middle of the strap for
easy visibility.
• Drive carefully so that the towing
strap is not loosened during tow-
ing.
Emergency towing precautions
• Place the engine start/stop button
in ACC so the steering wheel isn’t
locked.
• Place the transmission shift lever in
N (Neutral).
• Release the parking brake.
• Press the brake pedal with more
force than normal since you will
have reduced brake performance.
• More steering effort will be
required because the power steer-
ing system will be disabled.
• If you are driving down a long hill,
the brakes may overheat and brake
performance will be reduced. Stop
often and let the brakes cool off.WARNING
Use extreme caution when tow-
ing the vehicle.
• Avoid sudden starts or erratic
driving maneuvers which
would place excessive stress
on the emergency towing
hook and towing cable or
chain. The hook and towing
cable or chain may break and
cause serious injury or dam-
age.
• If the disabled vehicle is
unable to be moved, do not
forcibly continue the towing.
We recommend that you con-
tact an authorized HYUNDAI
dealer or a commercial tow
truck service for assistance.
• Tow the vehicle as straight
ahead as possible.
• Keep away from the vehicle
during towing.
OVI069020
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629
What to do in an emergency
CAUTION - Automatic
transmission
• If the car is being towed with
all four wheels on the ground,
it can be towed only from the
front. Be sure that the trans-
mission is in neutral. Be sure
the steering is unlocked by
placing the ignition switch in
the ACC position. A driver
must be in the towed vehicle
to operate the steering and
brakes.
• To avoid serious damage to
the automatic transmission,
limit the vehicle speed to 15
km/h (10 mph) and drive less
than 1.5 km (1 mile ) when
towing.
• Before towing, check the auto-
matic transmission fluid leak
under your vehicle. If the auto-
matic transmission fluid is
leaking, a flatbed equipment
or towing dolly must be used.