Frequently asked questions AnswerQuestion
The high voltage battery is electrically isol-
ated from the rest of the vehicle when the
key is off. When you turn the key to on, high
voltage contactors inside the battery are
closed to make the electricity available to
the motor/generator and enable the vehicle
to drive. The clicks are the sound of these
contactors as they close and open during
start up and shut down.What are the series of clicks from the cargo
area when I first turn the key in the ignition?
The vehicle's computer will determine if an
engine start is required at key-on. Silent key
start will start the engine if it is necessary
for cabin heating, windshield defrost, or if
the outside temperature is low. (For Fusion
Energi vehicles, the engine may not be
required to operate these functions.)Why does the engine sometimes start at
key-on?
There are several reasons the engine stays
on for an extended amount of time when
you first start it. One common reason is to
ensure that the emissions components are
warm enough to minimize tailpipe emis-
sions. As the climate gets cooler, this
engine-on time is extended.Why does it take a long time before the
engine shuts down?
The engine is required to turn on above this
speed to protect the transmission hard-
ware.Why does my engine never shut down
above 85 mph (137 km/h)
In order to ensure that the climate control
system can begin heating the cabin or
defrosting the windshield as soon as a
driver requests it, the engine coolant
temperature has to be kept sufficiently hot.
Keeping the engine on is required to main-
tain the correct coolant temperature.Why does my engine stay on when it is
extremely cold outside?
146Unique Driving Characteristics
E146046
Engine coolant reservoir capA
Engine oil filler capB
Engine air cleaner coverC
Brake fluid reservoir capD
Power distribution boxE
Inverter system controllerF
Inverter system controller coolant reservoir capG
Engine oil dipstickH
Windshield washer fluid reservoir capI
243Maintenance
If you select the EV Now mode while the
vehicle is in the oil maintenance mode, the
oil maintenance mode will be suspended
for as long as you continue driving the
vehicle. The oil maintenance mode will
resume the next time you start the vehicle.
Changing the engine oil and resetting the
oil life monitoring system will suspend the
oil maintenance mode.
OIL CHANGE INDICATOR
RESET To reset the oil monitoring system after an
oil change, See General Information
(page 86).
ENGINE COOLANT CHECK Engine Coolant and Inverter
System Controller Coolant Your vehicle is equipped with two separate
cooling systems. One is for cooling the
engine and one is for cooling the inverter
system controller that is specific to the
hybrid operating system. The two systems
operate similarly, with the inverter system
controller cooling system generally
operating at a lower temperature and
pressure.
Checking the Engine Coolant When the engine is cold, check the
concentration and level of the engine
coolant at the intervals listed in the
scheduled maintenance information. See
Scheduled Maintenance (page 444).
Note: Make sure that the level is between
the MIN and MAX marks on the engine
coolant reservoir.
Note: Coolant expands when it is hot. The
level may extend beyond the MAX mark. Note: If the level is at the MIN mark, below
the MIN mark, or empty, add prediluted
coolant immediately. See Adding Engine
Coolant in this chapter.
The coolant concentration should be
maintained within 48% to 50%, which
equates to a freeze point between -30°F
(-34°C) and -34°F (-37°C).
Note: For best results, coolant
concentration should be tested with a
refractometer such as Rotunda tool
300-ROB75240 available from your dealer.
Ford does not recommend the use of
hydrometers or coolant test strips for
measuring coolant concentrations.
Note: Automotive fluids are not
interchangeable. Do not use engine coolant
or antifreeze or windshield washer fluid
outside of its specified function and vehicle
location.
Checking the Inverter System
Controller Coolant When the engine is cold, check the
concentration and level of the inverter
system controller coolant at the intervals
listed in the scheduled maintenance
information. See Scheduled
Maintenance (page 444).
Note: Make sure that the level is between
the MIN and MAX marks on the inverter
system controller coolant reservoir.
Note: Coolant expands when it is hot. The
level may extend beyond the MAX mark.
Note: If the level is at the MIN mark, below
the MIN mark, or empty, add prediluted
coolant immediately. See Adding Inverter
System Controller Coolant in this chapter.
The coolant concentration should be
maintained within 48% to 50%, which
equates to a freeze point between -30°F
(-34°C) and -34°F (-37°C).
245Maintenance
Note: For best results, coolant
concentration should be tested with a
refractometer such as Rotunda tool
300-ROB75240 available from your dealer.
Ford does not recommend the use of
hydrometers or coolant test strips for
measuring coolant concentrations.
Note: Automotive fluids are not
interchangeable. Do not use engine coolant
or antifreeze or windshield washer fluid
outside of its specified function and vehicle
location.
Adding Coolant WARNINGS
Do not add engine coolant when the
engine is hot. Steam and scalding
liquids released from a hot cooling
system can burn you badly. Also, you can
be burned if you spill coolant on hot engine
parts.
Do not put engine coolant in the
windshield washer fluid container. If
sprayed on the windshield, engine
coolant could make it difficult to see
through the windshield.
To reduce the risk of personal injury,
make sure the engine is cool before
unscrewing the coolant pressure
relief cap. The cooling system is under
pressure; steam and hot liquid can come
out forcefully when the cap is loosened
slightly.
Do not add coolant further than the
MAX mark.
Note: Do not use stop leak pellets, cooling
system sealants, or additives as they can
cause damage to the cooling or heating
systems. This damage would not be covered
under your vehicle’s warranty. Note: During normal vehicle operation, the
coolant may change color from orange to
pink or light red. As long as the coolant is
clear and uncontaminated, this color change
does not indicate the coolant has degraded
nor does it require the coolant to be drained,
the system to be flushed, or the coolant to
be replaced.
Note: It is very important to use prediluted
coolant meeting the Ford specification in
order to avoid plugging the small coolant
passageways. Use of concentrated coolant
and water may cause coolant passageway
plugging and void the warranty. See
Capacities and Specifications (page 293).
• Do not mix different colors or types of
coolant in your vehicle. Make sure the
correct coolant is used. Mixing of
coolants may harm your cooling
system. The use of an improper coolant
may harm the engine, inverter system
controller, and cooling system
components and may void the
warranty.
• In case of emergency, a large amount
of water without engine coolant may
be added to the engine cooling system
only in order to reach a vehicle service
location. In this instance, the engine
cooling system must be drained,
chemically cleaned with Motorcraft
Premium Cooling System Flush, and
refilled with prediluted engine coolant
as soon as possible. Water alone
(without engine coolant) can cause
engine damage from corrosion,
overheating, or freezing. DO NOT use
this method for the inverter system
controller cooling system. The inverter
system controller cooling system
operates close to ambient
temperature, and is susceptible to
freezing in any subfreezing environment
in the absence of coolant.
246Maintenance
• Do not use alcohol, methanol, brine or
any engine coolants mixed with alcohol
or methanol antifreeze (coolant).
Alcohol and other liquids can cause
engine damage from overheating or
freezing.
• Do not add extra inhibitors or additives
to the coolant. These can be harmful
and compromise the corrosion
protection of the engine coolant.
Adding Engine Coolant 1. Unscrew the engine coolant reservoir
cap slowly. Any pressure will escape
as you unscrew the cap.
2. Use a funnel to add prediluted engine
coolant to the engine coolant reservoir.
Make sure that the level is between the
MIN and MAX marks on the engine
coolant reservoir. Use prediluted engine
coolant meeting the Ford specification.
See Capacities and Specifications
(page 293).
3. Close the engine coolant reservoir cap.
Whenever you add coolant, check the
coolant level in the engine coolant reservoir
the next few times you drive the vehicle. If
necessary, add enough prediluted engine
coolant to bring the engine coolant level
to the proper level.
Adding Inverter System Controller
Coolant 1. Open the inverter system controller
coolant reservoir cap.
2. Use a funnel to add prediluted coolant
to the inverter system controller
coolant reservoir. Make sure that the
level is between the MIN and MAX
marks on the inverter system controller
coolant reservoir. Use prediluted
coolant meeting the Ford specification.
See Capacities and Specifications
(page 293). 3. Close the inverter system controller
coolant reservoir cap.
Whenever you add coolant, check the
coolant level in the inverter system
controller coolant reservoir the next few
times you drive the vehicle. If necessary,
add enough prediluted coolant to bring the
inverter system controller coolant level to
the proper level.
Recycled Engine Coolant Ford Motor Company does not recommend
the use of recycled engine coolant since a
Ford-approved recycling process is not yet
available.
Used engine coolant should be disposed
of in an appropriate manner. Follow your
community’s regulations and standards
for recycling and disposing of automotive
fluids.
Severe Climates If you drive in extremely cold climates:
• It may be necessary to have an
authorized Ford dealer increase the
coolant concentration above 50%.
• A coolant concentration of 60% will
provide improved freeze point
protection. Engine coolant
concentrations above 60% will
decrease the overheat protection
characteristics of the engine coolant
and may cause engine damage.
If you drive in extremely hot climates:
• It may be necessary to have an
authorized Ford dealer decrease the
coolant concentration to 40%.
• A coolant concentration of 40% will
provide improved overheat protection.
Engine coolant concentrations below
40% will decrease the corrosion/freeze
protection characteristics of the engine
coolant and may cause engine
damage.
247Maintenance
Vehicles driven year-round in non-extreme
climates should use prediluted coolant
meeting the Ford specification for
optimum cooling system and engine
protection.
What You Should Know About Fail-
Safe Cooling If the engine coolant supply is depleted,
this feature allows the vehicle to be driven
temporarily before incremental component
damage is incurred. The “fail-safe”
distance depends on ambient
temperatures, vehicle load and terrain.
How Fail-Safe Cooling Works
If the engine begins to overheat, the engine
coolant temperature gauge will move to
the red (hot) area and:
The coolant temperature
warning light will illuminate.
The service engine soon
indicator will illuminate.
If the engine reaches a preset
over-temperature condition, the engine
will automatically switch to alternating
cylinder operation. Each disabled cylinder
acts as an air pump and cools the engine.
When this occurs the vehicle will still
operate. However:
• The engine power will be limited.
• The air conditioning system will be
disabled.
Continued operation will increase the
engine temperature and the engine will
completely shut down, causing steering
and braking effort to increase.
Once the engine temperature cools, the
engine can be re-started. Take your vehicle
to an authorized dealer as soon as possible
to minimize engine damage. When Fail-Safe Mode Is Activated
WARNINGS
Fail-safe mode is for use during
emergencies only. Operate the
vehicle in fail-safe mode only as long
as necessary to bring the vehicle to rest in
a safe location and seek immediate repairs.
When in fail-safe mode, the vehicle will
have limited power, will not be able to
maintain high-speed operation, and may
completely shut down without warning,
potentially losing engine power, power
steering assist, and power brake assist,
which may increase the possibility of a
crash resulting in serious injury.
Never remove the coolant reservoir
cap while the engine is running or hot.
Note: Driving the vehicle without repairing
the engine problem increases the chance of
engine damage. Take your vehicle to an
authorized dealer as soon as possible.
You have limited engine power when in the
fail-safe mode, so drive the vehicle with
caution. The vehicle will not be able to
maintain high-speed operation and the
engine will run rough. Remember that the
engine is capable of completely shutting
down automatically to prevent engine
damage, therefore:
1. Pull off the road as soon as safely
possible and turn off the engine.
2. Arrange for the vehicle to be taken to
an authorized dealer.
3. If this is not possible, wait a short
period for the engine to cool.
4. Check the coolant level and replenish
if low.
5. Re-start the engine and take your
vehicle to an authorized dealer.
248Maintenance
VEHICLE STORAGE If you plan on storing your vehicle for an
extended period of time (30 days or more),
read the following maintenance
recommendations to make sure your
vehicle stays in good operating condition.
All motor vehicles and their components
were engineered and tested for reliable,
regular driving. Long term storage under
various conditions may lead to component
degradation or failure unless specific
precautions are taken to preserve the
components.
General • Store all vehicles in a dry, ventilated
place.
• Protect from sunlight, if possible.
• If vehicles are stored outside, they
require regular maintenance to protect
against rust and damage.
Body • Wash your vehicle thoroughly to
remove dirt, grease, oil, tar or mud from
exterior surfaces, rear-wheel housing
and underside of front fenders.
• Periodically wash your vehicle stored
in exposed locations.
• Touch-up exposed or primed metal to
prevent rust.
• Cover chrome and stainless steel parts
with a thick coat of auto wax to prevent
discoloration. Re-wax as necessary
when your vehicle is washed.
• Lubricate all hood, door and trunk lid
hinges, and latches with a light grade
oil.
• Cover interior trim to prevent fading.
• Keep all rubber parts free from oil and
solvents. Engine • The engine oil and filter should be
changed prior to storage, as used
engine oil contain contaminates that
may cause engine damage.
• Start the engine every 15 days. Run at
fast idle until it reaches normal
operating temperature
• With your foot on the brake, shift
through all the gears while the engine
is running.
Fuel system • Fill the fuel tank with high-quality fuel
until the first automatic shutoff of the
fuel pump nozzle.
Note: During extended periods of vehicle
storage (30 days or more), fuel may
deteriorate due to oxidation. Add a quality
gas stabilizer product to your vehicle's fuel
system whenever actual or expected
storage periods exceed 30 days. Follow the
instructions on the additive label. your
vehicle should then be operated at idle
speed to circulate the additive throughout
the fuel system.
Cooling system • Protect against freezing temperatures.
• When removing your vehicle from
storage, check coolant fluid level.
Confirm there are no cooling system
leaks, and fluid is at the recommended
level.
Battery
• Check and recharge as necessary. Keep
connections clean.
• If storing your vehicle for more than 30
days without recharging the battery, it
may be advisable to disconnect the
battery cables to ensure battery charge
is maintained for quick starting.
265Vehicle Care
TECHNICAL SPECIFICATIONS Ford part number /
Ford specificationFord part name or
equivalentCapacityItem
PM-1-C /Motorcraft™ DOT 4
LV High Perform-
ance Brake FluidBetween MIN and
MAX on reservoirBrake fluid 1
WSS-M6C65-A2 and
ISO 4925 Class 6
Motorcraft XL-5
(aerosol) and/or
CRCSL3151ESB /Multi-Purpose
Grease (lithium
grease)Not applicableHinges, latches,
striker plates and
rotors, seat tracks,
fuel filler door
hinge and spring /ESB-M1C93-B
XL-1 /NoneMotorcraft Penet-
rating and Lock
LubricantNot applicableLock cylinder
XT-10-QLV MERCON
LVMotorcraft
MERCON™ LV ATF5.7 qt (5.4L)Automatic trans-
mission fluid 2, 3
WSS-M2C945-AMotorcraft SAE 5W-
20 or equivalent4.5 qt (4.3L)
Engine oil 4, 5
VC-3DIL-B (U.S.)Motorcraft Orange
Antifreeze / Coolant
Prediluted8.8 qt (8.3L)Energi engine
coolant 6
CVC-3DIL-B
(Canada)
8.2 qt (8.2L)Hybrid engine
coolant 6
/WSS-M97B44-D2
1 qt (1.1L)Inverter system
controller coolant 6
ZC-32-A (U.S.)Motorcraft Premium
Windshield Washer
Concentrate (U.S.)Fill as requiredWindshield washer
fluid CXC-37-(A, B, D, and
F) (Canada)
Premium Quality
Windshield Washer
Fluid (Canada) /WSB-M8B16-A2
Not applicableNot applicable14 gal (53L)Energi fuel tank
13.5 gal (51.1L)Hybrid fuel tank
YN-19 (US)Motorcraft R-134a
Refrigerant1.25 lb (0.567 kg)A/C Refrigerant 7
CYR-16-R (Canada)
297Capacities and Specifications