Hazard Warning Flashers..........................225
Fuel Shutoff...................................................225
Jump-Starting the Vehicle........................225
Collision, Damage or Fire Event.............228
Post-Crash Alert System..........................230
Fuses Changing a Fuse............................................231
Fuse Specification Chart............................231
Maintenance General Information....................................241
Opening and Closing the Hood...............241
Under Hood Overview - 2.0L Hybrid.....242
Engine Oil Dipstick - 2.0L Hybrid...........244
Engine Oil Check..........................................244
Oil Change Indicator Reset......................245
Engine Coolant Check...............................245
Automatic Transmission Fluid
Check...........................................................249
Brake Fluid Check........................................249
Power Steering Fluid Check....................249
Fuel Filter........................................................249
Washer Fluid Check....................................249
Changing the 12V Battery.........................249
Checking the Wiper Blades.......................251
Changing the Wiper Blades......................251
Changing the Engine Air Filter.................252
Adjusting the Headlamps.........................253
Removing a Headlamp..............................254
Changing a Bulb...........................................255
Bulb Specification Chart..........................258
Vehicle Care General Information...................................260
Cleaning Products......................................260
Cleaning the Exterior.................................260
Repairing Minor Paint Damage...............261
Waxing ..............................................................261 Cleaning the Engine....................................262
Cleaning the Windows and Wiper
Blades..........................................................262
Cleaning the Interior...................................262
Cleaning the Instrument Panel and
Instrument Cluster Lens.......................263
Cleaning Leather Seats.............................264
Cleaning the Alloy Wheels.......................264
Vehicle Storage............................................265
Wheels and Tires Temporary Mobility Kit...............................267
Tire Care...........................................................273
Tire Pressure Monitoring System..........288
Using Snow Chains......................................291
Technical Specifications...........................292
Capacities and Specific-
ations Engine Specifications................................293
Motorcraft Parts..........................................294
Vehicle Identification Number................295
Vehicle Certification Label.......................295
Transmission Code Designation............296
Technical Specifications...........................297
Audio System General Information...................................299
Audio unit - Vehicles With:
AM/FM/CD/SYNC/Satellite
Radio...........................................................300
Audio unit - Vehicles With: Premium
AM/FM/CD ................................................302
Audio unit - Vehicles With: Sony
AM/FM/CD ................................................304
Digital Audio..................................................307
Satellite Radio...............................................310
Auxiliary Input Jack.......................................312
USB Port...........................................................313
Media Hub.......................................................313
4Table of Contents
Battery
Battery acid
Brake fluid - non petroleum
based
Brake system
Cabin air filter
Check fuel cap
Child safety door lock or unlock
Child seat lower anchor
Child seat tether anchorE71340
Cruise control
Do not open when hot
Engine air filter
Engine coolant
Engine coolant temperature Engine oil
Explosive gas
Fan warning
Fasten safety belt
Front airbag
Front fog lamps
Fuel pump reset
Fuse compartment
Hazard warning flashers
Heated rear window E91392
Heated windshield
Interior luggage compartment
release
Jack
E161353
Keep out of reach of children
Lighting control
8Introduction
Electric Park Brake E146190
It will illuminate when the
electric parking brake has a
malfunction.
Engine/Motor Coolant
Temperature It will illuminate when the engine
or motor cooling system is
overheating. Stop the vehicle in
a safe place and contact your authorized
dealer.
Engine Oil If it illuminates with the engine
running or when you are driving,
this indicates a malfunction.
Stop your vehicle as soon as it is safe to
do so and switch the engine off. Check the
engine oil level. See Engine Oil Check
(page 244).
Note: Do not resume your journey if it
illuminates despite the level being correct.
Have the system checked by your authorized
dealer immediately.
EV Now E144814
It will illuminate when you select
this feature on. See Hybrid
Electric Vehicle (page 142).
EV Later E151263
It will illuminate when you select
this feature on. See Hybrid
Electric Vehicle (page 142).
Fasten Safety Belt
It will illuminate and a chime will
sound to remind you to fasten
your safety belt. See Safety
Belt Minder (page 31). Front Airbag If it fails to illuminate when you
start your vehicle, continues to
flash or remains on, it indicates
a malfunction. Have the system checked
by your authorized dealer.
Front Fog Lamps (If Equipped)
It will illuminate when you switch
the front fog lamps on.
Grade Assist (If Equipped)
E144523
It will illuminate when the grade
assist function has been turned
on.
Heads Up Display (If Equipped)
E156133
A red beam of lights will
illuminate on the windshield in
certain instances when using
adaptive cruise control and/or the collision
warning system. It will also illuminate
momentarily when you start your vehicle
to make sure the display works.
High Beam It will illuminate when you switch
the high beam headlamps on. It
will flash when you use the
headlamp flasher.
Hood Ajar E159324
Displays when the ignition is on
and the hood is not completely
closed.
Lane Keeping Aid (If Equipped)
E144813
Illuminates when the lane
keeping system is activated.
83Instrument Cluster
Display Mode
(Power (with engine
on/off threshold) +
Avg Fuel Economy +
Battery Gauge + Fuel
Gauge) Apply to all screens?
Yes / NoRegen ActiveBattery Display
Charge Assist
Charge Level
Help
——Help
Vehicle RangeVehicle RangeChange MyViewMyView
(MyView + Battery
Gauge + Fuel Gauge) Average FuelAverage Fuel
Instantaneous FuelPower
Coolant TempSplit Power
Accessory PowerPower + Threshold
Trip 1Tach rpm x 1000
Trip 2Tach rpm x 1000 +
Avg MPG
Fuel HistoryAccessory Power
CoachTrip 1
BlankTrip 2
Display Mode (cont'd)
Menu level 5Menu level 4Menu level 3Menu level 2
—Fuel HistoryChange MyView
(cont'd)MyView (cont'd)
(MyView + Battery
Gauge + Fuel Gauge) —Coach
—Blank
Apply to all screens?Regen ActiveBattery Display
Yes / No
Charge Assist
Charge Level
Help
——Help
88Information Displays
• Coolant Temp – Indicates engine coolant temperature. At normal operating
temperature, the level indicator will be white and will be in the normal range (between
H and C). If the engine coolant temperature exceeds the normal range, the level
indicator will change to red to indicate that the engine is overheating. Stop the vehicle
as soon as safely possible, turn off the vehicle and let the engine cool.
The thermometer indicator next to the gauge will illuminate in blue or white to indicate
the following:
• Blue thermometer - This indicates that the hybrid system is not warm enough to allow
EV operation. The gasoline engine will typically run continuously when the indicator
is blue.
Note: During silent key start mode, the thermometer indicator will be blue, but the gasoline
engine will not run. This is the result of the vehicle computer allowing the engine to be cooler
during the silent key start period. This is normal operation and does not indicate a problem
with your vehicle. After the first engine start the indicator will turn white when the gasoline
engine is warm enough to turn off.
• White thermometer - This indicates that the hybrid system is warm enough to allow
EV operation. If the vehicle operates on battery power long enough, it is possible that
the gasoline engine may need to run to keep the system warm. In this case, the
thermometer indicator will revert back to blue.
• Tach rpm x 1000 — When the gasoline engine is running, the tachometer gauge
displays the engine speed in revolutions per minute (RPM). When the vehicle is
operating on battery power only with the engine off, EV is displayed and the tachometer
is greyed out.
Note: The trip data, and average fuel economy cannot be reset in MyView.
Energy Use (Energi only) - Energy Use
provides an energy use gauge and a
climate power gauge in addition to fuel
level and battery display. When you select
EV Now operation this screen will
automatically be shown. You can press OK
to enable the engine when viewing this
screen during EV Now operation. See
Hybrid Electric Vehicle (page 142).
• Consumption Gauge: Your current
present energy use per distance
traveled is represented by the white
line that moves up and down in the
gauge. A higher line means you are
using more energy (lower is better).
Your energy use includes input from
the accelerator pedal as well as the
accessories, such as Climate Control. When operating in EV Now a blue cup
shape is shown around the gauge. This
represents the maximum energy usage you
can maintain in order to achieve the
estimated electric range shown on the
battery gauge. Keep your current energy
use mostly within the cup while driving and
you should achieve your electric range
estimate.
• Climate Power Gauge: Indicates high
voltage electrical power demand from
you vehicle’s high voltage climate
control components such as the
electric A/C compressor and the
electric heater. These components use
power but do not contribute to
propelling the vehicle. The gauge
displays power demand in kilowatts
(kW).
92Information Displays
Lane Keeping System ActionMessage
The system has malfunctioned. Contact your authorized
dealer as soon as possible.Lane Keeping Sys.
Malfunction Service
Required
The system has detected a condition that has caused the
system to be temporarily unavailable.Front Camera Tempor-
arily Not Available
The system has detected a condition that requires the wind-
shield to be cleaned to operate properly.Front Camera Low Visib-
ility Clean Screen
The system has malfunctioned. Contact your authorized
dealer as soon as possible.Front Camera Malfunc-
tion Service Required
Displayed when the system requests the driver to keep their
hands on the steering wheel.Keep Hands on Steering
Wheel
Maintenance ActionMessage
Stop the vehicle as soon as safely possible, turn off the engine.
Check the oil level. If the warning stays on or continues to
come on with your engine running, contact your authorized
dealer as soon as possible.LOW Engine Oil Pressure
Displayed when the engine oil life remaining is 10% or less.
See Engine Oil Check (page 244).Change Engine Oil Soon
Displayed when the oil life left reaches 0%. See Engine Oil
Check (page 244).Oil Change Required
Indicates the brake fluid level is low and the brake system
should be inspected immediately. See Brake Fluid Check
(page 249).Brake Fluid Level LOW
Displays when the brake system needs servicing. Stop the
vehicle in a safe place. Contact your authorized dealer.Check Brake System
Displays when the engine temperature is too high. Stop the
vehicle in a safe place and allow to engine to cool. If the
problem persists, contact your authorized dealer. See Engine
Coolant Check (page 245).Engine Coolant Overtem-
perature
106Information Displays
ActionMessage
Displays when the motor electronics are overheating. Stop
the vehicle as soon as safely possible, turn off the vehicle and
let it cool. If the warning stays on or continues to come on,
contact your authorized dealer as soon as possible.Motor Coolant Overtem-
perature
Displays when the engine has reduced power in order to help
reduce high coolant temperatures.Power Reduced to
Lower Engine Temp
Displayed when the kit needs service. See your authorized
dealer.Service Tire Mobility Kit
Displays to indicate that the vehicle is still in Transport or
Factory mode. This may not allow some features to operate
properly. See your authorized dealer.Transport / Factory
Mode
Informs the driver that the powertrain needs service due to a
powertrain malfunction.See Manual
Displays when EV functionality is disabled and the engine is
running to maintain oil quality. See Engine Oil Check (page
244).Oil Maintenance
MyKey ActionMessage
Displayed during key programming when MyKey cannot be
programmed.MyKey Not Created
Displays when MyKey is active.MyKey Active Drive
Safely
Displays when starting the vehicle and MyKey is in use and
the MyKey speed limit is on.Speed Limited to XX
MPH/km/h
Displays when a MyKey is in use and the MyKey speed limit is
on and the vehicle speed is approaching 80 mph (130 km/h).Near Vehicle Top Speed
Displays when a MyKey is in use and the MyKey speed limit is
reached.Vehicle at Top Speed of
MyKey Setting
Displays when MyKey is active.Check Speed Drive
Safely
Displays when a MyKey is in use and Belt-Minder is activated.Buckle Up to Unmute
Audio
107Information Displays
Guarding Against Exhaust Fumes WARNING
If you smell exhaust fumes inside
your vehicle, have your vehicle
checked by your authorized dealer
immediately. Do not drive your vehicle if
you smell exhaust fumes. Carbon
monoxide is present in exhaust fumes.
Take precautions to avoid its dangerous
effects.
Important Ventilating Information If you stop your vehicle and the leave the
engine idling for long periods, we
recommend that you do one of the
following:
• Open the windows at least 1 inch (2.5
centimeters)
• Set your climate control to outside air.
ENGINE BLOCK HEATER (IF
EQUIPPED)
WARNINGS
Failure to follow engine block heater
instructions could result in property
damage or serious personal injury.
Do not use your heater with
ungrounded electrical systems or
two-pronged adapters. There is a risk
of electrical shock.
Note: The heater is most effective when
outdoor temperatures are below 0°F
(-18°C). The heater acts as a starting aid by
warming the engine coolant. This allows
the climate control system to respond
quickly. The equipment includes a heater
element (installed in the engine block) and
a wire harness. You can connect the
system to a grounded 120-volt AC
electrical source.
We recommend that you do the following
for a safe and correct operation:
• Use a 16-gauge outdoor extension cord
that is product certified by
Underwriter’s Laboratory (UL) or
Canadian Standards Association
(CSA). This extension cord must be
suitable for use outdoors, in cold
temperatures, and be clearly marked
Suitable for Use with Outdoor
Appliances. Do not use an indoor
extension cord outdoors. This could
result in an electric shock or become a
fire hazard.
• Use as short an extension cord as
possible.
• Do not use multiple extension cords.
• Make sure that when in operation, the
extension cord plug and heater cord
plug connections are free and clear of
water. This could cause an electric
shock or fire.
• Make sure your vehicle is parked in a
clean area, clear of combustibles.
• Make sure the heater, heater cord and
extension cord are firmly connected.
• Check for heat anywhere in the
electrical hookup once the system has
been operating for approximately 30
minutes.
• Make sure the heater system is
checked for proper operation before
winter.
140Starting and Stopping the Engine