HEATED SEATS (IF EQUIPPED)
WARNING
People who are unable to feel pain
to their skin because of advanced
age, chronic illness, diabetes, spinal
cord injury, medication, alcohol use,
exhaustion or other physical conditions,
must exercise care when using the heated
seat. The heated seat may cause burns
even at low temperatures, especially if
used for long periods of time. Do not place
anything on the seat that insulates against
heat, such as a blanket or cushion. This
may cause the heated seat to overheat.
Do not puncture the seat with pins, needles
or other pointed objects. This may damage
the heating element which may cause the
heated seat to overheat. An overheated
seat may cause serious personal injury.
Do not do the following:
• Place heavy objects on the seat.
• Operate the heated seat if water or any
other liquid is spilled on the seat. Allow
the seat to dry thoroughly.
• Operate the heated seats unless the
engine is running. Doing so can cause
the battery to lose charge.
E146941
Press the heated seat symbol to cycle
through the various heat settings and off.
Warmer settings are indicated by more
indicator lights. VENTILATED SEATS (IF EQUIPPED)
The ventilated seats will only function
when the engine is running. E146309
To operate the ventilated seats:
Press the ventilated seat symbol to cycle
through the various cooling settings and
off. Cooler settings are indicated by more
indicator lights.
If the engine falls below 350 RPM while
the ventilated seats are on, the feature will
turn itself off and you will need to
reactivate it.
Heated and ventilated seat air
filter replacement (if equipped) Your vehicle is equipped with lifetime air
filters that are integrated with the seats.
Regular maintenance or replacement is
not needed.
REAR SEAT ARMREST
E144635
127Seats
ROADSIDE ASSISTANCE Vehicles Sold In The U.S.: Getting
Roadside Assistance To fully assist you should you have a
vehicle concern, Ford Motor Company
offers a complimentary roadside
assistance program. This program is
separate from the New Vehicle Limited
Warranty. The service is available:
• 24 hours, seven days a week.
• for the coverage period listed on the
Roadside Assistance Card included in
your Owner's Manual portfolio.
Roadside assistance will cover:
• a flat tire change with a good spare, if
provided with the vehicle (except
vehicles that have been supplied with
a tire inflation kit).
• battery jump start.
• lock-out assistance (key replacement
cost is the customer's responsibility).
• fuel delivery — Independent Service
Contractors, if not prohibited by state,
local or municipal law, shall deliver up
to 2.0 gallons (7.5 liters) of gasoline or
5.0 gallons (18.9 liters) of diesel fuel
to a disabled vehicle. Fuel delivery
service is limited to two no-charge
occurrences within a 12-month period.
• winch out — available within 100 feet
(30.5 meters) of a paved or county
maintained road, no recoveries.
• towing — Ford and Lincoln eligible
vehicles towed to an authorized dealer
within 35 miles (56.3 kilometers) of the
disablement location or to the nearest
authorized dealer. If a member
requests to be towed to an authorized
dealer more than 35 miles (56.3
kilometers) from the disablement
location, the member shall be
responsible for any mileage costs in
excess of 35 miles (56.3 kilometers). Trailers shall be covered up to $200 if the
disabled eligible vehicle requires service at
the nearest authorized dealer. If the trailer
is disabled, but the towing vehicle is
operational, the trailer does not qualify for
any roadside services.
Vehicles Sold In The U.S. : Using
Roadside Assistance Complete the roadside assistance
identification card and place it in your
wallet for quick reference. This card is
found in the owner's information portfolio
in the glove compartment.
U.S. Ford vehicle customers who require
Roadside Assistance, call 1-800-241-3673.
If you need to arrange roadside assistance
for yourself, Ford Motor Company will
reimburse a reasonable amount for towing
to the nearest dealership within 35 miles
(56.3 kilometers). To obtain
reimbursement information, U.S. Ford
vehicle customers call 1-800-241-3673.
Customers will be asked to submit their
original receipts.
Vehicles Sold In Canada : Getting
Roadside Assistance Canadian customers who require roadside
assistance, call 1-800-665-2006.
Vehicles Sold In Canada : Using
Roadside Assistance For your convenience, you may complete
the roadside assistance identification card
found in the centerfold of your warranty
guide and retain for future reference.
Canadian roadside coverage and benefits
may differ from the U.S. coverage. If you
require more information, please refer to
the coverage section of your warranty
guide, call us in Canada at
1-800-665-2006, or visit our website at
www.ford.ca.
224Roadside Emergencies
AUTOMATIC TRANSMISSION
FLUID CHECK Note: Transmission fluid should be checked
by an authorized dealer. If required, fluid
should be added by an authorized dealer.
The automatic transmission does not have
a transmission fluid dipstick.
Have an authorized dealer check and
change the transmission fluid at the
correct service interval. Your transmission
does not consume fluid. However, the fluid
level should be checked if the transmission
is not working properly, (i.e., if the
transmission slips or shifts slowly) or if you
notice some sign of fluid leakage.
Do not use supplemental transmission
fluid additives, treatments or cleaning
agents. The use of these materials may
affect transmission operation and result
in damage to internal transmission
components.
BRAKE FLUID CHECK Fluid levels between the MIN and MAX
lines are within the normal operating range;
there is no need to add fluid. If the fluid
levels are outside of the normal operating
range, the performance of the system
could be compromised; seek service from
your authorized dealer immediately.
POWER STEERING FLUID
CHECK Your vehicle is equipped with an electric
power steering (EPS) system. There is no
fluid reservoir to check or fill. FUEL FILTER Your vehicle is equipped with a lifetime
fuel filter that is integrated with the fuel
tank. Regular maintenance or replacement
is not needed.
WASHER FLUID CHECK WARNING
If you operate your vehicle in
temperatures below 40°F (5°C), use
washer fluid with antifreeze
protection. Failure to use washer fluid with
antifreeze protection in cold weather could
result in impaired windshield vision and
increase the risk of injury or accident.
Add fluid to fill the reservoir if the level is
low. Only use a washer fluid that meets
Ford specifications. See Capacities and
Specifications (page 293).
State or local regulations on volatile
organic compounds may restrict the use
of methanol, a common windshield washer
antifreeze additive. Washer fluids
containing non-methanol antifreeze
agents should be used only if they provide
cold weather protection without damaging
the vehicle’s paint finish, wiper blades or
washer system.
CHANGING THE 12V BATTERY WARNINGS
Batteries normally produce explosive
gases which can cause personal
injury. Therefore, do not allow
flames, sparks or lighted substances to
come near the battery. When working near
the battery, always shield your face and
protect your eyes. Always provide proper
ventilation.
249Maintenance
WARNINGS
When lifting a plastic-cased battery,
excessive pressure on the end walls
could cause acid to flow through the
vent caps, resulting in personal injury and
damage to the vehicle or battery. Lift the
battery with a battery carrier or with your
hands on opposite corners.
Keep batteries out of reach of
children. Batteries contain sulfuric
acid. Avoid contact with skin, eyes or
clothing. Shield your eyes when working
near the battery to protect against possible
splashing of acid solution. In case of acid
contact with skin or eyes, flush
immediately with water for a minimum of
15 minutes and get prompt medical
attention. If acid is swallowed, call a
physician immediately.
E168357
Your 12-volt battery is located in the
left-hand side of the luggage
compartment. Remove the door to gain
access to the 12V battery.
Your vehicle is equipped with a Motorcraft
maintenance-free battery which normally
does not require additional water during
its life of service.
Note: If your battery has a cover or a shield,
make sure you reinstall it after you have
cleaned or replaced the battery. Note: See an authorized dealer for low
voltage battery access, testing, or
replacement.
When a low-voltage battery replacement
is necessary, see an authorized dealer to
replace the low-voltage battery with a Ford
recommended replacement low-voltage
battery that matches the electrical
requirements of the vehicle
To ensure proper operation of the battery
management system (BMS), do not allow
a technician to connect any electrical
device ground connection directly to the
low-voltage battery negative post. A
connection at the low-voltage battery
negative post can cause inaccurate
measurements of the battery condition
and potential incorrect system operation.
Note: If a person adds electrical or
electronic accessories or components to the
vehicle, the accessories or components may
adversely affect the low-voltage battery
performance and durability and could affect
the performance of other electrical systems
in the vehicle.
For longer, trouble-free operation, keep the
top of the battery clean and dry. Also,
check the battery cables for corrosion and
they are tightly fastened to the battery
terminals.
If you see any corrosion on the battery
terminals, remove the battery cables from
the terminals and clean with a wire brush.
You can neutralize the acid with a solution
of baking soda and water.
When a battery replacement is required,
then you should only replace it with a Ford
recommended replacement battery that
matches the electrical requirements of the
vehicle.
250Maintenance
Because your vehicle’s engine is
electronically-controlled by a computer,
some engine control settings are
maintained by power from the low-voltage
battery. Some engine computer settings,
like the idle trim and fuel trim strategy,
optimize the driveability and performance
of the engine. The clock and radio station
presets are also maintained in memory by
power from the low-voltage battery. These
settings are erased when a technician
disconnects and connects the low-voltage
battery.
Complete the following procedure in order
to restore the settings:
1. With the vehicle at a complete stop,
set the parking brake.
2. Shift the transmission into P (Park)
3. Turn off all accessories.
4. Step on the brake pedal and start the
vehicle.
5. Run the engine until it reaches normal
operating temperature. While the
engine is warming up, complete the
following: Reset the clock. See Audio
System (page 299). Reset the power
windows bounce-back feature. See
Windows and Mirrors (page 74).
Reset the radio station presets. See
Audio System (page 299).
6. Allow the engine to idle for at least one
minute. If the engine turns off, step on
the accelerator to start the engine.
7. While the engine is running, step on the
brake pedal and shift the transmission
to N.
8. Allow the engine to run for at least one
minute by pressing on the accelerator
pedal.
9. Drive the vehicle at least 10 miles (16
kilometers) to completely relearn the
idle and fuel trim strategy. Note: If you do not allow the engine to
relearn the idle and fuel trim strategy, the
idle quality of your vehicle may be adversely
affected until the engine computer
eventually relearns the idle trim and fuel
trim strategy.
Note: Always dispose of automotive
batteries in a responsible manner. Follow
your local authorized standards for disposal.
Call your local authorized recycling center
to find out more about recycling automotive
batteries.
Note: It is recommended that the negative
battery cable terminal be disconnected from
the battery if you plan to store your vehicle
for an extended period of time.
CHECKING THE WIPER
BLADES E142463
Run the tip of your fingers over the edge of
the blade to check for roughness.
Clean the wiper blades with washer fluid
or water applied with a soft sponge or
cloth.
CHANGING THE WIPER
BLADES The wiper arms can be manually moved
when the ignition is off. This allows for ease
of blade replacement and cleaning under
the blades.
251Maintenance
MOTORCRAFT PARTS 2.0L ATK iVCT EngineComponent
FA-1911Air filter
element 1
FL-910-S
Oil filter 2
BXT-96R-500Battery
BXT-96R-590
SP-531
Spark plugs 3
FP-71Cabin air filter
WW-2700 (driver side)Windshield
wiper blade WW-2601 (passenger side) 1
Failure to use the correct air filter element may result in severe engine damage. The
customer warranty may be void for any damage to the engine if the correct air filter
element is not used. 2
Only use the specified replacement oil filter. The use of a non-specified oil filter can
result in engine damage. 3
For spark plug replacement, see your authorized dealer. Replace the spark plugs at the
appropriate intervals. See Scheduled Maintenance (page 444).
Note: Replace the spark plugs with ones that meet Ford material and design specifications
for your vehicle, such as Motorcraft® or equivalent replacement parts. The customer
warranty may be void for any damage to the engine if such spark plugs are not used.
294Capacities and Specifications
PROTECT YOURSELF FROM THE RISING
COST OF VEHICLE REPAIRS WITH A FORD
EXTENDED SERVICE PLAN.
SERVICE PLANS (U.S. Only) More than 32 million Ford and Lincoln
owners have dis covered the powerful
protection of Ford Extended Service Plan.
It is the only extended service plan backed
by Ford Motor Company, and provides
peace of mind protection beyond the New
Vehicle Limited Warranty coverage.
Ford ESP Can Quickly Pay for Itself
One service bill – the cost of parts and
labor – can easily exceed the price of your
Ford Extended Service Plan. With Ford
ESP, you minimize your risk for unexpected
repair bills and rising repair costs.
Up to 500+ Covered Vehicle
Components
There are four Extended Service Plans with
different levels of coverage. Ask your
authorized dealer for details.
1. PremiumCARE - Our most
comprehensive coverage. With over
500 covered c omponents, this plan is
so complete that we generally only
discuss what’s not covered.
2. ExtraCARE - Covers 113 components,
and includes many high-tech items.
3. BaseCARE - Covers 84 components.
4. PowertrainCARE - Covers 29 critical
components.
Ford Extended Service Plan is honored by
all authorized Ford and Lincoln dealers in
the U.S. and Canada. It is the only extended
service plan authorized and backed by Ford
Motor Company. That means you get:
• Reliable, quality service anywhere you
go
• Repairs performed by factory trained
technicians, using Genuine Ford and
Lincoln parts
Rental Car Reimbursement
1st day Rental Benefit
You take advantage of replacement
transportation if your vehicle is at your
authorized dealer for same day covered
repairs.
Extended Rental Benefits
If your vehicle is kept overnight for covered
repairs, you are eligible for rental car
coverage, including Bumper to Bumper
warranty repairs, or Field Service Actions.
Roadside Assistance
Exclusive 24/7 roadside assistance,
including:
• Towing, flat-tire change and battery
jump starts
• Out of fuel and lock-out assistance
• Travel expense reimbursement for
lodging, meals and rental car
• Destination assistance for taxi, shuttle,
rental car coverage and emergency
transportation
Transferable Coverage
If you sell your vehicle before your Ford
Extended Service Plan coverage expires,
you can transfer any remaining coverage
to the new owner. Whenever you sell your
vehicle, prospective buyers may have a
higher degree of confidence that vehicle
was properly maintained with Ford ESP,
thereby improving resale value.
316Ford Extended Service Plan (ESP)
When ENGINE OIL CHANGE DUE or OIL
CHANGE REQUIRED appears in the
information display, it is time for an oil
change. Make sure you perform the oil
change within two weeks or 500 miles
(800 kilometers) of the ENGINE OIL
CHANGE DUE or OIL CHANGE
REQUIRED message appearing. Make
sure you reset the oil monitoring system
after each oil change. See Engine Oil
Check (page 244).
If your information display resets
prematurely, becomes inoperative or the
vehicle battery becomes discharged or
disconnected, the oil monitoring system
resets to 100% oil life. You should change
your engine oil one year or 10000 miles
(16000 kilometers) from the previous oil
change. Never exceed one year or 10000
miles (16000 kilometers) between oil
change intervals.
Fusion Energi Plug-in Hybrid
Your vehicle is equipped with the
Intelligent Oil-Life Monitor system, which
displays a message in the information
display at the proper oil change interval.
This interval may be up to two years or
20000 miles (32000 kilometers).
When ENGINE OIL CHANGE DUE or OIL
CHANGE REQUIRED appears in the
information display, it is time for an oil
change. Make sure you perform the oil
change within two weeks or 500 miles
(800 kilometers) of the ENGINE OIL
CHANGE DUE or OIL CHANGE
REQUIRED message appearing. Make
sure you reset the Intelligent Oil-Life
Monitor after each oil change. See Engine
Oil Check (page 244). If your information display resets
prematurely or becomes inoperative, you
should perform the oil change interval at
six months or 5000 miles (8000
kilometers) from your last oil change.
Never exceed two years or 20000 miles
(32000 kilometers) between oil change
intervals.
All Vehicles
Your vehicle is very sophisticated and built
with multiple, complex, performance
systems. Every manufacturer develops
these systems using different
specifications and performance features.
That is why it is important to rely upon your
dealership to properly diagnose and repair
your vehicle.
Ford Motor Company has recommended
maintenance intervals for various parts
and component systems based upon
engineering testing. Ford Motor Company
relies upon this testing to determine the
most appropriate mileage for replacement
of oils and fluids to protect your vehicle at
the lowest overall cost to you and
recommends against maintenance
schedules that deviate from the scheduled
maintenance information.
We strongly recommend the use of only
genuine Ford, Motorcraft or
Ford-authorized re-manufactured
replacement parts engineered for your
vehicle.
Additives and Chemicals
This owner's manual and the Ford
Workshop Manual list the recommended
additives and chemicals for your vehicle.
We do not recommend using chemicals or
additives not approved by us as part of
your vehicle’s normal maintenance. Please
consult your warranty information.
445Scheduled Maintenance