HD Radio Technology manufactured under
license from iBiquity Digital Corp. U.S. and
foreign patents. HD Radio and the HD and
HD Radio logos are proprietary trademarks
of iBiquity Digital Corp. Ford Motor
Company and iBiquity Digital Corp. are not
responsible for the content sent using HD
Radio technology. Content may be
changed, added or deleted at any time at
the station owner's discretion.
SATELLITE RADIO (IF EQUIPPED)
SIRIUS® broadcasts a variety of music,
news, sports, weather, traffic and
entertainment satellite radio channels. For
more information and a complete list of
SIRIUS satellite radio channels, visit
www.siriusxm.com in the United States,
www.sirius.ca in Canada, or call SIRIUS at
1-888-539-7474.
Note: This receiver includes the eCos
real-time operating system. eCos is
published under the eCos License.
Satellite Radio Reception Factors Potential satellite radio reception issues
For optimal reception performance, keep the antenna
clear of snow and ice build-up and keep luggage and other
material as far away from the antenna as possible.Antenna obstructions
Hills, mountains, tall buildings, bridges, tunnels, freeway
overpasses, parking garages, dense tree foliage and
thunderstorms can interfere with your reception.Terrain
When you pass a ground-based broadcast-repeating
tower, a stronger signal may overtake a weaker one and
the audio system may mute.Station overload
Your display may show ACQUIRING . . . to indicate the
interference and the audio system may mute.Satellite radio signal interfer-
ence
SIRIUS® Satellite Radio Service Note: SIRIUS reserves the unrestricted right
to change, rearrange, add or delete
programming including canceling, moving
or adding particular channels, and its prices,
at any time, with or without notice to you.
Ford Motor Company shall not be
responsible for any such programming
changes. E142593
310Audio System
SIRIUS satellite radio is a
subscription-based satellite radio service
that broadcasts a variety of music, sports,
news, weather, traffic and entertainment
programming. Your factory-installed
SIRIUS satellite radio system includes
hardware and a limited subscription term,
which begins on the date of sale or lease
of your vehicle. See an authorized dealer
for availability. For more information on extended
subscription terms (a service fee is
required), the online media player and a
complete list of SIRIUS satellite radio
channels, and other features, please visit
www.siriusxm.com in the United States,
www.sirius.ca in Canada, or call SIRIUS at
1-888-539-7474.
Satellite Radio Electronic Serial
Number (ESN) You need your ESN to activate, modify or
track your satellite radio account. When in
satellite radio mode, press Options .
Troubleshooting Possible actionConditionRadio display
No action required. This
message should disappear
shortly.Radio requires more than
two seconds to produce
audio for the selected
channel.Acquiring
If this message does not
clear shortly, or with an igni-
tion key cycle, your receiver
may have a fault. See an
authorized dealer for service.There is an internal module
or system failure present.Sat Fault/SIRIUS system
failure
Tune to another channel or
choose another preset.The channel is no longer
available.Invalid Channel
Contact SIRIUS at 1-888-
539-7474 to subscribe to
the channel, or tune to
another channel.Your subscription does not
include this channel.Unsubscribed Channel
The signal is blocked. When
you move into an open area,
the signal should return.The signal is lost from the
SIRIUS satellite or SIRIUS
tower to your vehicle
antenna.No Signal
No action required. The
process may take up to
three minutes.Update of channel
programming in progress.Updating
311Audio System
Possible actionConditionRadio display
Contact SIRIUS at 1-888-
539-7474 to resolve
subscription issues.Your satellite service is no
longer available.Call SIRIUS 1-888-539-7474
Use the channel guide to
turn off the Lock or Skip
function on that station.All the channels in the
selected category are either
skipped or locked.None found. Check Channel
Guide.
No action required.SIRIUS has updated the
channels available for your
vehicle.Subscription Updated
AUXILIARY INPUT JACK WARNINGS
Driving while distracted can result in
loss of vehicle control, crash and
injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any hand-held device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving.
For safety reasons, do not connect
or adjust the settings on your
portable music player while your
vehicle is moving.
Store the portable music player in a
secure location, such as the center
console or the glove box, when your
vehicle is moving. Hard objects may
become projectiles in a collision or sudden
stop, which may increase the risk of serious
injury. The audio extension cable must be
long enough to allow the portable music
player to be safely stored while your
vehicle is moving. E149149
The auxiliary input jack allows you to
connect and play music from your portable
music player through your vehicle speakers.
You can use any portable music player
designed for use with headphones. Your
audio extension cable must have male
1/8th-inch (3.5 millimeter) connectors at
each end.
1. Switch off the engine, radio and
portable music player. Set the parking
brake and put the transmission in
position P (vehicle with an automatic
transmission) or neutral (vehicle with
a manual transmission).
2. Plug the extension cable from the
portable music player into the auxiliary
input jack.
3. Switch the radio on. Select either a
tuned FM station or a CD.
4. Adjust the volume as desired.
312Audio System
5. Switch your portable music player on
and adjust its volume to half its
maximum level.
6. Press AUX until LINE or LINE IN
appears in the display. You should hear
music from your device even if it is low.
7. Adjust the volume on your portable
music player until it reaches the volume
level of the FM station or CD. Do this
by switching back and forth between
the AUX and FM or CD controls.
USB PORT (IF EQUIPPED)
E149148
The USB port allows you to plug in media
playing devices, memory sticks and charge
devices (if supported).
MEDIA HUB (IF EQUIPPED)
The media hub is located in the center
console and has the following features: C
BA E142605
A/V inputsA
SD card slotB
USB portsC
See MyFord Touch™ (page 356).
313Audio System
System data cannot be accessed without
special equipment and access to the
vehicle's SYNC module. Ford Motor
Company and Ford of Canada will not
access the system data for any purpose
other than as described absent consent, a
court order, or where required by law
enforcement, other government
authorities, or other third parties acting
with lawful authority. Other parties may
seek to access the information
independently of Ford Motor Company and
Ford of Canada. For further privacy
information, see the sections on 911 Assist,
Vehicle Health Report, and Traffic,
Directions and Information. USING VOICE RECOGNITION This system helps you control many
features using voice commands. This
allows you to keep your hands on the
wheel and focus on what is in front of you.
Initiating a Voice Session E142599
Push the voice icon. A tone
sounds and Listening appears in
the display. Say any of the
following:
If You Want ToSay
Stream audio from your phone."Bluetooth audio"
Cancel the requested action."Cancel"
Access the device connected to the auxiliary input jack."Line in"
Access mobile applications.
"Mobile apps" *
Make calls."Phone"
Access the SYNC Services portal.
"Services" *
Return to the main menu."SYNC"
Access the device connected to your USB port."USB"
Run a vehicle health report.
"Vehicle health report" *
Adjust the level of voice interaction and feedback."Voice settings"
Hear a list of voice commands available in the current
mode."Help" *
This is an optional feature and available in the United States only.
321SYNC™
Pairing a Phone for the First Time Note: SYNC can support downloading up
to approximately 1000 entries per
Bluetooth-enabled cellular phone.
Note: Make sure to switch on the ignition
and the radio. Put the transmission in
position P (automatic transmission) or
neutral with the parking brake applied
(manual transmission).
Note: To scroll through the menus, press
the up and down arrows on your audio
system.
Wirelessly pairing your phone with SYNC
allows you to make and receive hands-free
calls.
1. Press the phone button. When the
display indicates there is no phone
paired, press OK .
2. When Find SYNC appears in the
display, press OK .
3. Put your phone into Bluetooth
discovery mode. See your device's
manual if necessary.
4. When prompted on your phone's
display, enter the six-digit PIN provided
by SYNC in the radio display. The
display indicates when the pairing is
successful.
Depending on your phone's capability and
your market, the system may prompt you
with questions, such as setting the current
phone as the primary phone (the phone
SYNC automatically tries to connect with
first upon vehicle start-up) and
downloading your phonebook.
Pairing Subsequent Phones
Note: Make sure to switch on the ignition
and the radio. Put the transmission in
position P (automatic transmission) or
neutral with the parking brake applied
(manual transmission). Note: To scroll through the menus, press
the up and down arrows on your audio
system.
1. Press the phone button, and then scroll
to System Settings. Press OK .
2. Scroll to Bluetooth Devices. Press OK .
3. Scroll to Add Bluetooth Device. Press
OK .
4. When Find SYNC appears in the
display, press OK .
5. Put your phone into Bluetooth
discovery mode. See your phone's
manual if necessary.
6. When prompted on your phone's
display, enter the six-digit PIN provided
by SYNC in the radio display. The
display indicates when the pairing is
successful.
The system then prompts with questions,
such as if you would like to set the current
phone as the primary phone (the phone
SYNC automatically tries to connect with
first upon vehicle start-up) or download
your phone book.
Phone Voice Commands "PHONE"
"Call
"Call
"Call
"Call
"Call
"Call
"Call history incoming" 2
"Call history missed" 2
324SYNC™
"PHONE"
"Call history outgoing" 2
"Connections" 2
"Dial" 1,3
"Go to privacy"
"Hold"
"Join"
"Menu" 2,4
"Phone book
"Phone book
"Phone book
"Phone book
"Phone book
cell" 2
"Phone book
1
This command does not require you to
say "Phone" first. 2
This command is not available until
phone information is completely
downloaded using Bluetooth. 3
See Dial table below.4
See Menu table below.
Phone book commands: When you ask
SYNC to access things such as a
phonebook name or number, the
requested information appears in the
display to view. Press the phone button
and say, "Call" to call the contact. "DIAL"
"411 (four-one-one)", "911" (nine-one-
one)
"700" (seven hundred)
"800" (eight hundred)
"900" (nine hundred)
"Pound" (#)
"Number <0-9>"
"Asterisk" (*)
"Clear" (deletes all entered digits)
"Delete" (deletes one digit)
"Plus"
"Star"
Note: To exit dial mode, press and hold the
phone button or press MENU to go to the
phone menu. "MENU"
"(Phone) connections"
"(Phone) settings (message) notification
off"
"(Phone) settings (message) notification
on"
"(Phone) settings (set) phone ringer"
"(Phone) settings (set) ringer 1"
"(Phone) settings (set) ringer 2"
"(Phone) settings (set) ringer 3"
"(Phone) settings (set) ringer off"
"Battery"
"Phone name"
325SYNC™
"MENU"
"Signal"
"Text message inbox"
Words in ( ) are optional and do not have
to be spoken for the system to understand
the command.
Making Calls Press the voice icon and when prompted
say:
1. Say "Call
desired number.
2. When the system confirms the number,
say, "Dial" again to initiate the call.
To erase the last spoken digit, say, "Delete"
or press the left arrow button. To erase all
spoken digits, say "Clear" or press and hold
the left arrow button.
To end the call, press and hold the phone
button. Receiving Calls When receiving a call, you can:
• Answer the call by pressing the phone
button.
• Reject the call by pressing and holding
the phone button.
• Ignore the call by doing nothing.
Phone Options during an Active
Call During an active call, you have more menu
features that become available, such as
putting a call on hold or joining calls. Use
the arrow buttons to scroll through the
menu options.
1. Press MENU during an active call.
2. After selecting Active Call Menu, press
OK .
3. Scroll to cycle through the following
options:
You can:When you select:
Mute the call.Mute Call?
Switch a call from an active hands-free environment to
your cellular phone for a more private conversation.Privacy
Press OK when Privacy on/off appears. (The display
indicates In Privacy and the system transfers your call.)
Put an active call on hold.Call Hold
Press OK when Hold on/off appears. To answer another
call at this time, press the phone button.
Enter "tones", such as numbers for passwords.Enter Tones
Scroll until the desired number appears in the display, then
press OK; a tone sounds as confirmation. Repeat as
necessary.
Join two separate calls. (SYNC supports a maximum of
three callers on a multiparty call or conference call.)Join Calls
1. Press the phone button.
326SYNC™