Safety Information
WARNING
Driving while distracted can result inloss of vehicle control, crash andinjury. We strongly recommend thatyou use extreme caution when using anydevice that may take your focus off theroad. Your primary responsibility is the safeoperation of your vehicle. We recommendagainst the use of any hand-held devicewhile driving and encourage the use ofvoice-operated systems when possible.Make sure you are aware of all applicablelocal laws that may affect the use ofelectronic devices while driving.
•Do not attempt to service or repair thesystem. See an authorized dealer.
•Do not operate playing devices if thepower cords or cables are broken, splitor damaged. Place cords and cablesout of the way, so they do not interferewith the operation of pedals, seats,compartments or safe driving abilities.
•Do not leave playing devices in yourvehicle during extreme conditions as itcould cause them damage. See yourdevice's user guide for furtherinformation.
•For your safety, some SYNC functionsare speed-dependent. Their use islimited to when your vehicle is travelingat speeds under 3 mph (5 km/h).
Make sure that you review your device'smanual before using it with SYNC.
Speed-restricted Features
Some features of this system may be toodifficult to use while your vehicle is movingso they are restricted from use unless yourvehicle is stationary.
•Screens crowded with information,such as Point of Interest reviews andratings, SIRIUS Travel Link sportsscores, movie times or ski conditions.
•Any action that requires you to use akeyboard is restricted, such as enteringa navigation destination or editinginformation.
•All lists are limited so the user can viewfewer entries (such as phone contactsor recent phone call entries).
See the following chart for more specificexamples.
Restricted features
Pairing a Bluetooth phoneCellular Phone
Adding phonebook contacts or uploading phonebookcontacts (from a USB)
List entries are limited for phone contacts and recentphone call entries
Editing the keypad codeSystem Functionality
Enabling Valet Mode
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Restricted features
Editing settings while the rear view camera or active parkassist are active
Editing wireless settingsWi-Fi and Wireless
Editing the list of wireless networks
Playing videoVideos, Photos and Graphics
Editing the screen's wallpaper or adding new wallpaper
Composing text messagesText Messages
Viewing received text messages
Editing preset text messages
Using the keyboard to enter a destinationNavigation
Demo navigation route
Adding or editing Address Book entries or Avoid Areas
Privacy Information
When you connect a cellular phone toSYNC, the system creates a profile withinyour vehicle that links to that cellularphone. This profile helps in offering youmore cellular features and operating moreefficiently. Among other things, this profilemay contain data about your cellularphone book, text messages (read andunread), and call history, including historyof calls when your cell phone was notconnected to the system. In addition, if youconnect a media device, the systemcreates and retains an index of supportedmedia content. The system also records ashort development log of approximately10 minutes of all recent system activity.The log profile and other system data maybe used to improve the system and helpdiagnose any problems that may occur.
The cellular profile, media device index,and development log remain in yourvehicle unless you delete them and aregenerally accessible only in your vehiclewhen the cellular phone or media playeris connected. If you no longer plan to usethe system or your vehicle, we recommendyou perform a Master Reset to erase allstored information.
System data cannot be accessed withoutspecial equipment and access to yourvehicle's SYNC module. Ford MotorCompany and Ford of Canada do notaccess the system data for any purposeother than as described absent consent, acourt order, or where required by lawenforcement, other governmentauthorities, or other third parties actingwith lawful authority. Other parties mayseek to access the informationindependently of Ford Motor Company andFord of Canada. For further privacyinformation, see the sections on 911 Assist,Vehicle Health Report, and Traffic,Directions and Information.
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Accessing and Adjusting Modes Through Your Right Vehicle InformationDisplay
The display is located on the right side ofyour instrument cluster (A). You can useyour steering wheel controls to view andmake minor adjustments to active modeswithout taking your hands off the wheel.For example:
•In Entertainment mode, you can viewwhat is now playing, change the audiosource, select memory presets andmake some adjustments.
•In Phone mode, you can accept orreject an incoming call.
•If your vehicle is equipped withNavigation, you can view the currentroute or activate a route.
Use the OK and arrow buttons on the rightside of your steering wheel to scrollthrough the available modes.
The selection menu expands and differentoptions appear.
•Press the up and down arrows to scrollthrough the modes.
•Press the right arrow to enter the mode.
•Press the left or right arrows to makeadjustments within the chosen mode.
•Press OK to confirm your selection.
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Accessing a List of Available Commands
•If you use the touchscreen, press theSettings icon > Help > VoiceCommand List.
•If you use the steering wheel control,press the voice icon. After the tone,speak your command clearly.
Available voice commands
"Audio list of commands"
"Bluetooth audio list of commands"
"Browse list of commands"
"CD list of commands"
"Climate control list of commands"
"List of commands"
"Navigation list of commands" *
"Phone list of commands"
"Radio list of commands"
"SD card list of commands"
"Sirius satellite list of commands" **
"Travel link list of commands" *
"USB list of commands"
"Voice instructions list of commands"
"Voice settings list of commands"
"Help"
* This command is only available whenyour vehicle is equipped with thenavigation system, and the navigationsystem SD card is in the card slot.** This command is only available whenyou have an active SIRIUS satellite radiosubscription.
Voice Settings
Voice settings allow you to customize thelevel of system interaction, help andfeedback. The system defaults to standardinteraction that uses candidate lists andconfirmation prompts as these provide thehighest level of guidance and feedback.
•Interaction Mode: Novice modeprovides detailed interaction andguidance while the advanced modehas less audible interaction and moretone prompts.
•Confirmation Prompts: The systemuses these short questions to confirmyour voice request. If turned off, thesystem simply makes a best guess asto what you requested. The systemmay still occasionally ask you toconfirm settings.
•Phone and Media Candidate Lists:Candidate lists are lists of possibleresults from your voice commands. Thesystem creates these lists when it hasthe same confidence level of severaloptions based on your voice command.
To access these settings using thetouchscreen:
1.Press the Settings icon > Settings >then Voice Control.
2.Select from the following:
•Interaction Mode
•Confirmation Prompts
•Media Candidate Lists
•Phone Candidate Lists
•Voice Control Volume.
To access these settings using voicecommands:
1.Press the voice icon. Wait for theprompt "Please say a command".Another tone sounds to let you knowthe system is listening.
2.Say any of the following commands:
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Voice settings using voice commands
"Confirmation prompts off"
"Confirmation prompts on"
"Interaction mode advanced"
"Interaction mode novice"
"Media candidate lists off"
"Media candidate lists on"
"Phone candidate lists off"
"Phone candidate lists on"
"Help"
Using Voice Commands with theTouchscreen Options
Your voice system has a dual mode featurewhich allows you to switch between usingvoice commands and making on-screenselections. This is available only when thesystem displays a list of candidatesgenerated during a voice session. Forexample, when entering in a street addressor trying to call a contact from the phoneyou paired to the system.
SETTINGS
ClockA
DisplayB
SoundC
VehicleD
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Press the Settings icon >Vehicle > Rear View Camera,then select from the followingsettings:
•Rear Camera Delay
•Visual Park Aid Alert
•Guidelines.
You can find more information on the rearview camera in another chapter. See RearView Camera (page 175).
Enable Valet Mode
Valet mode allows you to lock the system.No information is accessible until thesystem is unlocked with the correct PIN.
1.Press the Settings icon > Vehicle >Enable Valet Mode.
2.When prompted, enter a four-digit PIN.
After you press Continue, the system locksuntil you enter the PIN again.
Note:If the system locks, and you need toreset the PIN, enter 3681 and the systemunlocks.
Settings
Access and adjust system settings, voicefeatures, as well as phone, navigation andwireless settings.
System
Press the Settings icon >Settings > System, then selectfrom the following:
System
Select to have the touchscreen display in English, Spanishor French.Language
Select to display units in kilometers or miles.Distance
Select to display units in Celsius or Fahrenheit.Temperature
Adjust the volume of voice prompts from the system.System Prompt Volume
Select to have the system beep to confirm choices madethrough the touchscreen.Touch Screen Button Beep
Select to have the system beep to confirm button choicesmade through the climate or audio system.Touch Panel Button Beep
Have the touchscreen keyboard display in QWERTY orABC format.Keyboard Layout
Install any downloaded applications or view the currentsoftware licenses.Install Applications
Select to restore factory defaults. This erases all personalsettings and personal data.Master Reset
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Voice ControlPress the Settings icon >Settings > Voice Control, thenselect from the following:
Voice control
Standard interaction mode provides more detailed inter-action and guidance. Advanced mode has less audibleinteraction and more tone prompts.
Interaction Mode
Have the system ask you short questions if it has not
clearly heard or understood your request.*Confirmation Prompts
Candidate lists are possible results from your voicecommands. The system simply makes a best guess atyour request with these turned off.
Media Candidate Lists
Candidate lists are possible results from your voicecommands. The system simply makes a best guess atyour request with these turned off.
Phone Candidate Lists
This allows you to adjust the system’s voice volume level.Voice Control Volume
* Even with confirmation prompts turned off, the system may occasionally ask you toconfirm settings
Media Player
Press the Settings icon >Settings > Media Player, thenselect from the following:
Media player
When this feature is on, the system automatically switchesto the media source upon initial connection. This allowsyou to listen to music during the indexing process. Whenthis feature is off, the system does not automaticallyswitch to the inserted media source.
Autoplay
Select to connect, disconnect, add or delete a device. Youcan also set a device as your favorite so that the systemautomatically attempts to connect to that device at everyignition cycle.
Bluetooth Devices
When this feature is on, the system automatically indexesmedia on your connected Bluetooth device.Index Bluetooth AudioDevices
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Navigation
Have the system automatically fill-in State/Provinceinformation.
Have the system display areas where roadwork occurs.Traffic Preferences
Have the system display incident icons.
Have the system display areas where difficult drivingconditions may occur.
Have the system display areas where snow and ice on theroad may occur.
Have the system display any smog alerts.
Have the system display weather warnings.
Have the system display where there may be reducedvisibility.
Have the system turn on your radio for traffic announce-ments.
Enter specific areas that you would like to avoid onplanned navigation routes.Avoid Areas
Phone
Press the Settings icon >Settings > Phone, then selectfrom the following:
Phone
Connect, disconnect, add or delete a device, as well assave it as a favorite.Bluetooth Devices
Turn Bluetooth on and off.Bluetooth
Have all calls go directly to your voice mail and not ringinside your vehicle. With this feature turned on, textmessage notifications are also suppressed and do not ringinside your vehicle.
Do Not Disturb
Turn on or turn off the 911 Assist feature. See Information(page 387).911 Assist
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