2014 FORD FUSION (AMERICAS) air condition

In order to help you serve you better,please have the following informationavailable when contacting a CustomerRelationship Center:
•Vehicle Identification Number.
•Your telephone number (home andbusiness).
•The name of the authorized dealer andcity where located.
•The vehicle’s current odometer reading.
In some states, you must directly notifyFord in writing before pursuing remediesunder your state’s warranty laws. Ford isalso allowed a final repair attempt in somestates.
In the United States, a warranty disputemust be submitted to the BBB AUTO LINEbefore taking action under theMagnuson-Moss Warranty Act, or to theextent allowed by state law, beforepursuing replacement or repurchaseremedies provided by certain state laws.This dispute handling procedure is notrequired prior to enforcing state createdrights or other rights which are independentof the Magnuson-Moss Warranty Act orstate replacement or repurchase laws.
IN CALIFORNIA (U.S. ONLY)
California Civil Code Section 1793.2(d)requires that, if a manufacturer or itsrepresentative is unable to repair a motorvehicle to conform to the vehicle’sapplicable express warranty after areasonable number of attempts, themanufacturer shall be required to eitherreplace the vehicle with one substantiallyidentical or repurchase the vehicle andreimburse the buyer in an amount equal tothe actual price paid or payable by theconsumer (less a reasonable allowancefor consumer use). The consumer has theright to choose whether to receive a refundor replacement vehicle.
California Civil Code Section 1793.22(b)presumes that the manufacturer has hada reasonable number of attempts toconform the vehicle to its applicableexpress warranties if, within the first 18months of ownership of a new vehicle orthe first 18000 miles (29 000 km),whichever occurs first:
1.Two or more repair attempts are madeon the same non-conformity likely tocause death or serious bodily injury OR
2.Four or more repair attempts are madeon the same nonconformity (a defector condition that substantially impairsthe use, value or safety of the vehicle)OR
3.The vehicle is out of service for repairof nonconformities for a total of morethan 30 calendar days (not necessarilyall at one time).
In the case of 1 or 2 above, the consumermust also notify the manufacturer of theneed for the repair of the nonconformityat the following address:
Ford Motor Company16800 Executive Plaza DriveMail Drop 3NE-BDearborn, MI 48126
You are required to submit your warrantydispute to BBB AUTO LINE before assertingin court any rights or remedies conferredby California Civil Code Section 1793.22(b).You are also required to use BBB AUTOLINE before exercising rights or seekingremedies created by the FederalMagnuson-Moss Warranty Act, 15 U.S.C.sec. 2301 et seq. If you choose to seekredress by pursuing rights and remediesnot created by California Civil Code Section1793.22(b) or the Magnuson-MossWarranty Act, resort to BBB AUTO LINE isnot required by those statutes.
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Protected componentsFuse amp ratingFuse or relay number
Blower motor relay—4
Power point 3 - Back of console20A35
Not used—6
Powertrain control module - vehicle power120A17
Powertrain control module - vehicle power220A18
Powertrain control module relay—9
Power point 1 - driver front20A310
Powertrain control module - vehicle power415A211
Powertrain control module - vehicle power315A212
Powertrain control module - vehicle power510A213
Powertrain control module - vehicle power610A214
Run/start relay—15
Power point 2 - console20A316
Not used—17
Powertrain control module - keep alivepower10A118
Run/start electronic power assist steering10A119
Run/start lighting10A120
Run/start transmission control, Transmis-sion oil pump start/stop15A121
Air conditioner clutch solenoid10A122
Run/start: blind spot information system,Rear view camera, Adaptive cruise control,Heads-up display
15A123
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Protected componentsFuse amp ratingFuse or relay number
Not used—24
Run/start anti-lock brake system10A225
Run/start powertrain control module10A226
Not used (spare)10A127
Not used—28
Not used—29
Not used—30
Not used—31
Electronic fan #1 relay—32
Air conditioner clutch relay—33
Not used—34
Not used—35
Not used—36
Not used—37
Electronic fan #2 relay—38
Electronic fan #3 relay—39
Fuel pump relay—40
Horn relay—41
Not used—42
Not used—43
Not used—44
Not used—45
Alternator10A246
Brake on/off switch10A247
Horn20A148
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What You Should Know About Fail-Safe Cooling
If the engine coolant supply is depleted,this feature allows the vehicle to be driventemporarily before incremental componentdamage is incurred. The fail-safe distancedepends on outside temperatures, vehicleload and terrain.
How Fail-Safe Cooling Works
If the engine begins to overheat, the enginecoolant temperature gauge will move tothe red (hot) area and:
A high engine temperaturemessage will appear in theinformation display.
The service engine soonindicator will light.
If the engine reaches a presetover-temperature condition, the enginewill automatically switch to alternatingcylinder operation. Each disabled cylinderacts as an air pump and cools the engine.
When this occurs, your vehicle will stilloperate. However:
•The engine power will be limited.
•The air conditioning system will bedisabled.
Continued operation will increase theengine temperature and the engine willcompletely shut down, causing steeringand braking effort to increase.
Once the engine temperature cools, theengine can be re-started. Take your vehicleto an authorized dealer as soon as possibleto minimize engine damage.
When Fail-Safe Mode Is Activated
WARNINGS
Fail-safe mode is for use duringemergencies only. Operate thevehicle in fail-safe mode only as longas necessary to bring the vehicle to rest ina safe location and seek immediate repairs.When in fail-safe mode, the vehicle willhave limited power, will not be able tomaintain high-speed operation, and maycompletely shut down without warning,potentially losing engine power, powersteering assist, and power brake assist,which may increase the possibility of acrash resulting in serious injury.
Never remove the coolant reservoircap while the engine is running or hot.
You have limited engine power when in thefail-safe mode, so drive your vehicle withcaution. Your vehicle will not be able tomaintain high-speed operation and theengine will run rough. Remember that theengine is capable of completely shuttingdown automatically to prevent enginedamage, therefore:
1.Pull off the road as soon as safelypossible and turn off the engine.
2.Arrange for the vehicle to be taken toan authorized dealer.
3.If this is not possible, wait a shortperiod for the engine to cool.
4.Check the coolant level and replenishif low.
5.Re-start the engine and take yourvehicle to an authorized dealer.
Note:Driving your vehicle without repairingthe engine problem increases the chance ofengine damage. Take your vehicle to anauthorized dealer as soon as possible.
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11.Carefully lift the headlamp andremove it from the vehicle.
12.Disconnect the electrical connector.
CHANGING A BULB
Lamp Assembly Condensation
Exterior lamps are vented toaccommodate normal changes in pressure.Condensation can be a natural by-productof this design. When moist air enters thelamp assembly through the vents, there isa possibility that condensation can occurwhen the temperature is cold. Whennormal condensation occurs, a thin film ofmist can form on the interior of the lens.The thin mist eventually clears and exitsthrough the vents during normal operation.Clearing time may take as long as 48 hoursunder dry weather conditions.
Examples of acceptable condensation are:
•Presence of thin mist (no streaks, dripmarks or droplets).
•Fine mist covers less than 50% of thelens.
Examples of unacceptable moisture(usually caused by a lamp water leak) are:
•Water puddle inside the lamp.
•Large water droplets, drip marks orstreaks present on the interior of thelens.
Take your vehicle to an authorized dealerfor service if any of the above conditionsof unacceptable moisture are present.
Replacing the Headlamp Bulbs
WARNING
Handle a halogen headlamp bulbcarefully and keep out of children’sreach. Grasp the bulb by only itsplastic base and do not touch the glass.The oil from your hand could cause thebulb to break the next time the headlampsare operated.
Note:If the bulb is accidentally touched, itshould be cleaned with rubbing alcoholbefore being used.
Headlamp assembly:
A.Side marker lamp bulb
B.High beam headlamp bulb
C.Low beam headlamp bulb
D.Front parking/Turn signal lamp bulb
Replacing the High Beam HeadlampBulb
1.Remove the headlamp assembly.
2.Remove the service cap.
3.Disconnect the electrical connector.
4.Turn the bulb counterclockwise andremove it from the headlampassembly.
5.Install the new bulb in reverse order.
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Clean the instrument panel and clusterlens with a clean, damp, white cottoncloth, then use a clean and dry whitecotton cloth to dry these areas.
•Avoid cleaners or polishes that increasethe gloss of the upper portion of theinstrument panel. The dull finish in thisarea helps protect you fromundesirable windshield reflection.
•Be certain to wash or wipe your handsclean if you have been in contact withcertain products such as insectrepellent and suntan lotion in order toavoid possible damage to the interiorpainted surfaces.
•Do not use household or glass cleanersas these may damage the finish of theinstrument panel, interior trim andcluster lens.
•Do not allow air fresheners and handsanitizers to spill onto interior surfaces.If a spill occurs, wipe off immediately.Damage may not be covered by yourwarranty.
If a staining liquid like coffee or juice hasbeen spilled on the instrument panel or oninterior trim surfaces, clean as follows:
1.Wipe up spilled liquid using a clean,white, cotton cloth.
2.Wipe the surface with a damp, clean,white cotton cloth. For more thoroughcleaning, use a mild soap and watersolution. If the spot cannot becompletely cleaned by this method,the area may be cleaned using acommercially available cleaningproduct designed for automotiveinteriors.
3.If necessary, apply more soap andwater solution or cleaning product toa clean, white, cotton cloth and pressthe cloth onto the soiled area. Allowthis to set at room temperature for 30minutes.
4.Remove the soaked cloth and if it is notsoiled badly, use this cloth to clean thearea by using a rubbing motion for 60seconds.
5.Following this, wipe area dry with aclean, white, cotton cloth.
CLEANING LEATHER SEATS (IF
EQUIPPED)
For routine cleaning, wipe the surface witha soft, damp cloth. For more thoroughcleaning, wipe the surface with a mild soapand water solution. Dry the area with a softcloth.
If you cannot completely clean the leatherusing a mild soap and water solution, youcan try a commercially available leathercleaning product designed for automotiveinteriors.
Note:To check for compatibility, first testany cleaner or stain remover on aninconspicuous part of the leather.
You should:
•remove dust and loose dirt with avacuum cleaner
•clean spills and stains as quickly aspossible
•check for compatibility by first testingany cleaner or stain remover on aninconspicuous part of the leather.
Do not use the following products as thesemay damage the leather:
•oil/petroleum-based leatherconditioners
•household cleaners
•alcohol solutions
•solvents or cleaners intendedspecifically for rubber, vinyl andplastics.
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REPAIRING MINOR PAINT
DAMAGE
Your authorized dealer has touch-up paintto match your vehicle’s color. Take yourcolor code (printed on a sticker in thedriver’s door jamb) to your authorizeddealer to ensure you get the correct color.
•Remove particles such as birddroppings, tree sap, insect deposits, tarspots, road salt and industrial falloutbefore repairing paint chips.
•Always read the instructions beforeusing the products.
CLEANING THE ALLOY
WHEELS
Note:Do not apply a cleaning chemical towarm or hot wheel rims and covers.
Note:Some automatic car washes maycause damage to the finish on your wheelrims and covers.
Note:Industrial-strength or heavy-dutycleaners in combination with brush agitationto remove brake dust and dirt, could wearaway the clear coat finish over a period time.
Note:Do not use hydrofluoric acid-basedor high caustic-based wheel cleaners, steelwool, fuels or strong household detergents.
Note:If you intend parking your vehicle foran extended period after cleaning thewheels with a wheel cleaner, drive yourvehicle for a few minutes before doing so.This will reduce the risk of increasedcorrosion of the brake discs.
Alloy wheels and wheel covers are coatedwith a clear coat paint finish. To maintaintheir condition we recommend that you:
•Clean the wheels weekly usingMotorcraft Wheel and Tire Cleaner.Apply using manufacturer'sinstructions.
•Use a sponge to remove heavydeposits of dirt and brake dustaccumulation.
•Rinse thoroughly with a strong streamof water when you have completed thecleaning process.
•To remove tar and grease, useMotorcraft Bug and Tar Remover.
VEHICLE STORAGE
If you plan on storing your vehicle for anextended period of time (30 days or more),read the following maintenancerecommendations to make sure yourvehicle stays in good operating condition.
All motor vehicles and their componentswere engineered and tested for reliable,regular driving. Long term storage undervarious conditions may lead to componentdegradation or failure unless specificprecautions are taken to preserve thecomponents.
General
•Store all vehicles in a dry, ventilatedplace.
•Protect from sunlight, if possible.
•If vehicles are stored outside, theyrequire regular maintenance to protectagainst rust and damage.
Body
•Wash your vehicle thoroughly toremove dirt, grease, oil, tar or mud fromexterior surfaces, rear-wheel housingand underside of front fenders.
•Periodically wash your vehicle storedin exposed locations.
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Inspecting Your Tires andWheel Valve Stems
Periodically inspect the tire treadsfor uneven or excessive wear andremove objects such as stones,nails or glass that may be wedgedin the tread grooves. Check the tireand valve stems for holes, cracks,or cuts that may permit airleakage and repair or replace thetire and replace the valve stem.Inspect the tire sidewalls forcracking, cuts, bruises and othersigns of damage or excessivewear. If internal damage to the tireis suspected, have the tiredemounted and inspected in caseit needs to be repaired or replaced.For your safety, tires that aredamaged or show signs ofexcessive wear should not be usedbecause they are more likely toblow out or fail.
Improper or inadequate vehiclemaintenance can cause tires towear abnormally. Inspect all yourtires, including the spare,frequently, and replace them ifone or more of the followingconditions exist:
Tire Wear
When the tread is worn down toone sixteenth of an inch (2 mm),tires must be replaced to helpprevent your vehicle from skiddingand hydroplaning. Built-intreadwear indicators, or wear bars,which look like narrow strips ofsmooth rubber across the treadwill appear on the tire when thetread is worn down to onesixteenth of an inch (2millimeters)
When the tire tread wears downto the same height as these wearbars, the tire is worn out and mustbe replaced.
Damage
Periodically inspect the tire treadsand sidewalls for damage (suchas bulges in the tread or sidewalls,cracks in the tread groove andseparation in the tread orsidewall). If damage is observed
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