2014 FORD FUSION (AMERICAS) service

Note:Before setting this feature on, makesure that you read the 911 Assist PrivacyNotice later in this section for importantinformation.
Note:If any user turns 911 Assist on or off,that setting applies for all paired phones. If911 Assist is turned off, either a voicemessage plays or a display message (oricon) comes on (or both) when your vehicleis started after a previously paired phoneconnects.
Note:Every phone operates differently.While SYNC 911 Assist works with mostcellular phones, some may have troubleusing this feature.
If a crash deploys an airbag (excludes kneeairbags and rear inflatable safety belts [ifequipped]) or activates the fuel pumpshut-off, your SYNC-equipped vehicle maybe able to contact emergency services bydialing 911 through a paired and connectedBluetooth-enabled phone. You can learnmore about the 911 Assist feature, visitwww.SYNCMyRide.com,www.SYNCMyRide.ca orwww.syncmaroute.ca.
See Supplementary Restraints System(page 35). Important informationregarding airbag deployment is in thischapter.
See Roadside Emergencies (page 215).Important information regarding the fuelpump shut-off is in this chapter.
Setting 911 Assist On
If your vehicle is equipped withNavigation, touch the i(Information) button to accessthese features. If your vehicle is notequipped with Navigation, touch the cornerof the touchscreen with the green tab.
Touch Apps > 911 Assist, then select On.
You can also access 911 Assistby:
•Pressing the Settings icon > Settings> Phone > 911 Assist, or
•Pressing the Settings icon > Help > 911Assist.
To make sure that 911 Assist worksproperly:
•SYNC must be powered and workingproperly at the time of the incident andthroughout feature activation and use.
•The 911 Assist feature must be set onprior to the incident.
•You must pair and connect aBluetooth-enabled and compatiblephone to SYNC.
•A connected Bluetooth-enabled phonemust have the ability to make andmaintain an outgoing call at the timeof the incident.
•A connected Bluetooth-enabled phonemust have adequate network coverage,battery power and signal strength.
•The vehicle must have battery powerand be located in the United States,Canada or in a territory in which 911 isthe emergency number.
In the Event of a Crash
Not all crashes deploy an airbag or activatethe fuel pump shut-off (which wouldtrigger 911 Assist); however, SYNC tries tocontact emergency services if 911 Assisttriggers. If a connected phone sustainsdamage or loses connection to SYNC,SYNC searches for, and tries to connectto, any available previously paired phoneand tries to make the call to 911.
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Before making the call:
•SYNC provides a short window of time(about 10 seconds) to cancel the call.If you fail to cancel the call, SYNCattempts to dial 911.
•SYNC says the following, or a similarmessage: "SYNC will attempt to call911, to cancel the call, press Cancel onyour screen or press and hold thephone button on your steering wheel."
If you do not cancel the call, and SYNCmakes a successful call, a pre-recordedmessage plays for the 911 operator, andthen the occupant(s) in your vehicle is ableto talk with the operator. Be prepared toprovide your name, phone number andlocation immediately, because not all 911systems are capable of receiving thisinformation electronically.
911 Assist May Not Work If
•Your cellular phone or 911 Assisthardware sustains damage in a crash.
•The vehicle's battery or the SYNCsystem has no power.
•The phone(s) thrown from your vehicleare the ones paired and connected tothe system.
911 Assist Privacy Notice
When you turn on 911 Assist, it maydisclose to emergency services that yourvehicle has been in a crash involving thedeployment of an airbag or activation ofthe fuel pump shut-off. Certain versions orupdates to 911 Assist may also be capableof electronically or verbally disclosing to911 operators your vehicle location or otherdetails about your vehicle or crash to assist911 operators to provide the mostappropriate emergency services. If you donot want to disclose this information, donot turn the feature on.
Vehicle Health Report (If Equipped)
WARNING
Always follow scheduledmaintenance instructions, regularlyinspect your vehicle, and seek repairfor any damage or problem you suspect.Vehicle Health Report supplements, butcannot replace, normal maintenance andvehicle inspection. Vehicle Health Reportonly monitors certain systemselectronically monitored by your vehicleand will not monitor or report the statusof any other system, (such as brake liningwear). Failure to perform scheduledmaintenance and regularly inspect yourvehicle may result in vehicle damage andserious injury.
Note:This feature is only available in theUnited States.
Note:Your Vehicle Health Report featurerequires activation prior to use. Visitwww.SYNCMyRide.com to register. Thereis no fee or subscription associated withVehicle Health Report, but you must registerto use this feature.
Note:This feature may not functionproperly if you have enabled caller IDblocking on your cellular phone. Beforerunning a report, review the Vehicle HealthReport Privacy Notice.
Note:In order to allow a break-in period foryour vehicle, you may not be able to createa Vehicle Health Report until your vehicleodometer has reached 200 miles.
Note:Cellular phone and SMS charges mayapply when making a report.
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Register for Vehicle Health Report and setyour report preferences atwww.SYNCMyRide.com. After registering,you can request a Vehicle Health Report(inside your vehicle). Return to youraccount at www.SYNCMyRide.com to viewyour report. You can also choose for SYNCto remind you automatically to run reportsat specific mileage intervals. Cellular phoneairtime usage may apply when reporting.
The system allows you to check yourvehicle’s overall health in the form of adiagnostic report card. The Vehicle HealthReport contains valuable information, suchas:
•Vehicle diagnostic information
•Scheduled maintenance
•Open recalls and Field Service Actions
•Items noted during vehicle inspectionsby your authorized dealer that still needservicing.
Making a Report
If you want to run a report byusing the touchscreen, touchApps > Vehicle Health Report.
To run a report by voicecommand, press the voicebutton on the steering wheeland, when prompted, say "Vehicle healthreport".
Vehicle Health Report Privacy Notice
When you create a Vehicle Health Report,Ford Motor Company may collect yourcellular phone number (to process yourreport request) and diagnostic informationabout your vehicle. Certain versions orupdates to Vehicle Health Report may alsocollect more vehicle information. Ford mayuse your vehicle information it collects forany purpose. If you do not want to discloseyour cellular phone number or vehicleinformation, do not run the feature or setup your Vehicle Health Report profile atwww.SYNCMyRide.com. Seewww.SYNCMyRide.com (Vehicle HealthReport Terms and Conditions, and PrivacyStatement) for more information.
CLIMATE
Touch the lower right corner on thetouchscreen to access your climate controlfeatures. Depending on your vehicle lineand option package, your climate screenmay look different from this screen.
Note:You can switch temperature unitsbetween Fahrenheit and Celsius. SeeSettings (page 354).
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You can cancel the route or have thesystem demo the route for you. SelectRoute Prefs to set route preferences likeavoiding freeways, tollroads, ferries andcar trains as well as to use or not usehigh-occupancy vehicle lanes.(High-occupancy vehicle lanes are alsoknown as carpool or diamond lanes.People who ride in buses, vanpools orcarpools use these lanes.)
Note:If your vehicle is on a recognized roadand you do not press the Start Routebutton, the system defaults to the FastestRoute option and begins guidance.
During route guidance, you can press thetalking bubble icon that appears in theupper right navigation corner (green bar)if you want the system to repeat routeguidance information. When the systemrepeats the last guidance instruction, itupdates the distance to the next guidanceinstruction, since it detects when thevehicle is moving.
Point of Interest (POI) Categories
Main categories
Food/Drink & Dining
Travel & Transportation
Financial
Emergency
Community
Health & Medicine
Automotive
Shopping
Entertainment & Arts
Main categories
Recreation & Sports
Government
Domestic Services
Subcategories
Restaurant
Golf
Parking
Home & Garden
Personal Care Services
Auto Dealership
Govt Office
Public Transit
Education
To expand these listings, press the + infront of the listing.
The system also allows you to sortalphabetically, by distance or by cityseekrlistings (if available).
cityseekr
Note:cityseekr point of interest (POI)information is limited to approximately 912cities (881 in the United States, 20 inCanada and 11 in Mexico).
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cityseekr, when available, is a service thatprovides more information about certainpoints of interest such as restaurants,hotels and attractions.
When you have selected a point of interest,the location and information appear, suchas address and phone number. If cityseekrlists the point of interest, more informationis available, such as a brief description,check-in and checkout times or restauranthours.
Press More Information for a longerreview, a list of services and facilities, theaverage room or meal price as well as thewebsite. This screen displays the point ofinterest icon such as:
Hotel
Coffeehouse
Food & Drink
Nightlife
Attraction
This icon appears when yourselection exists in multiplecategories within the system.
When you are viewing more informationfor hotels, cityseekr also tells you if thehotel has certain services and facilitiesusing icons, such as:
•Restaurant
•Business center
•Handicap facilities
•Laundry
•Refrigerator
•24 hour room service
•Fitness center
•Internet access
•Pool
•Wi-fi.
For restaurants, cityseekr can provideinformation such as star rating, averagecost, review, handicap access, hours ofoperation, and website address.
For hotels, cityseekr can provideinformation such as star rating, pricecategory, review, check-in and checkouttimes, hotel service icons and websiteaddress.
Setting Your NavigationPreferences
Select settings for the system to take intoaccount when planning your route.
Press the Settings icon >Settings > Navigation.
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END USER LICENSE
AGREEMENT
SYNC® End User LicenseAgreement (EULA)
•You have acquired a device ("DEVICE")that includes software licensed by FordMotor Company and its affiliates("FORD MOTOR COMPANY") from anaffiliate of Microsoft Corporation("MS") . Those installed softwareproducts of MS origin, as well asassociated media, printed materials,and "online" or electronicdocumentation ("MS SOFTWARE")are protected by internationalintellectual property laws and treaties.The MS SOFTWARE is licensed, notsold. All rights reserved.
•The MS SOFTWARE may interface withand/or communicate with, or may belater upgraded to interface with and/orcommunicate with additional softwareand/or systems provided by FORDMOTOR COMPANY. The additionalsoftware and systems of FORDMOTOR COMPANY origin, as well asassociated media, printed materials,and "online" or electronicdocumentation ("FORD SOFTWARE")are protected by internationalintellectual property laws and treaties.The FORD SOFTWARE is licensed, notsold. All rights reserved.
•The MS SOFTWARE and/or FORDSOFTWARE may interface with and/orcommunicate with, or may be laterupgraded to interface with and/orcommunicate with additional softwareand/or systems provided by third partysoftware and service suppliers. Theadditional software and services ofthird party origin, as well as associatedmedia, printed materials, and "online"or electronic documentation ("THIRDPARTY SOFTWARE") are protected byinternational intellectual property lawsand treaties. The THIRD PARTYSOFTWARE is licensed, not sold. Allrights reserved.
•The MS SOFTWARE, FORDSOFTWARE and THIRD PARTYSOFTWARE hereinafter collectivelyand individually will be referred to as"SOFTWARE".
IF YOU DO NOT AGREE TO THIS ENDUSER LICENSE AGREEMENT ("EULA")DO NOT USE THE DEVICE OR COPYTHE SOFTWARE. ANY USE OF THESOFTWARE, INCLUDING BUT NOTLIMITED TO USE ON THE DEVICE, WILLCONSTITUTE YOUR AGREEMENT TOTHIS EULA (OR RATIFICATION OF ANYPREVIOUS CONSENT).
GRANT OF SOFTWARE LICENSE: ThisEULA grants you the following license:
•You may use the SOFTWARE asinstalled on the DEVICE and asotherwise interfacing with systemsand/or services provide by or throughFORD MOTOR COMPANY or its thirdparty software and service providers.
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Description of Other Rights andLimitations
•Speech Recognition: If theSOFTWARE includes speechrecognition component(s), you shouldunderstand that speech recognition isan inherently statistical process andthat recognition errors are inherent inthe process. Neither FORD MOTORCOMPANY nor its suppliers shall beliable for any damages arising out oferrors in the speech recognitionprocess.
•Limitations on Reverse Engineering,Decompilation and Disassembly:You may not reverse engineer,decompile, or disassemble nor permitothers to reverse engineer, decompileor disassemble the SOFTWARE, exceptand only to the extent that such activityis expressly permitted by applicablelaw notwithstanding this limitation.
•Limitations on Distributing,Copying, Modifying and CreatingDerivative Works: You may notdistribute, copy, make modificationsto or create derivative works based onthe SOFTWARE, except and only to theextent that such activity is expresslypermitted by applicable lawnotwithstanding this limitation.
•Single EULA: The end userdocumentation for the DEVICE andrelated systems and services maycontain multiple EULAs, such asmultiple translations and/or multiplemedia versions (e.g., in the userdocumentation and in the software).Even if you receive multiple EULAs, youare licensed to use only one (1) copy ofthe SOFTWARE.
•SOFTWARE Transfer: You maypermanently transfer your rights underthis EULA only as part of a sale ortransfer of the DEVICE, provided youretain no copies, you transfer all of theSOFTWARE (including all componentparts, the media and printed materials,any upgrades, and, if applicable, theCertificate(s) of Authenticity), and therecipient agrees to the terms of thisEULA. If the SOFTWARE is an upgrade,any transfer must include all priorversions of the SOFTWARE.
•Termination: Without prejudice to anyother rights, FORD MOTOR COMPANYor MS may terminate this EULA if youfail to comply with the terms andconditions of this EULA.
•Security Updates/Digital RightsManagement: Content owners usethe WMDRM technology included inyour DEVICE to protect theirintellectual property, includedcopyrighted content. Portions of theSOFTWARE on your DEVICE useWMDRM software to accessWMDRM-protected content. If theWMDRM software fails to protect thecontent, content owners may askMicrosoft to revoke the SOFTWARE'sability to use WMDRM to play or copyprotected content. This action doesnot affect unprotected content. Whenyour DEVICE downloads licenses forprotected content, you agree thatMicrosoft may include a revocation listwith the licenses. Content owners mayrequire you to upgrade the SOFTWAREon your DEVICE to access their content.If you decline an upgrade, you will notbe able to access content that requiresthe upgrade.
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•Consent to Use of Data: You agreethat MS, Microsoft Corporation, FORDMOTOR COMPANY, third partysoftware and systems suppliers, theiraffiliates and/or their designated agentmay collect and use technicalinformation gathered in any manner aspart of product support services relatedto the SOFTWARE or related services.MS, Microsoft Corporation, FORDMOTOR COMPANY, third partysoftware and services suppliers, theiraffiliates and/or their designated agentmay use this information solely toimprove their products or to providecustomized services or technologies toyou. MS, Microsoft Corporation, FORDMOTOR COMPANY, third partysoftware and systems suppliers, theiraffiliates and/or their designated agentmay disclose this information to others,but not in a form that personallyidentifies you.
•Internet-Based ServicesComponents: The SOFTWARE maycontain components that enable andfacilitate the use of certainInternet-based services. Youacknowledge and agree that MS,Microsoft Corporation, FORD MOTORCOMPANY, third party software andservice suppliers, their affiliates and/ortheir designated agent mayautomatically check the version of theSOFTWARE and/or its componentsthat you are utilizing and may provideupgrades or supplements to theSOFTWARE that may be automaticallydownloaded to your DEVICE.
•Additional Software/Services: TheSOFTWARE may permit FORD MOTORCOMPANY, third party software andservice suppliers, MS, MicrosoftCorporation, their affiliates and/or theirdesignated agent to provide or makeavailable to you SOFTWARE updates,
supplements, add-on components, orInternet-based services componentsof the SOFTWARE after the date youobtain your initial copy of theSOFTWARE ("SupplementalComponents").
If FORD MOTOR COMPANY or third partysoftware and services suppliers provide ormake available to you SupplementalComponents and no other EULA terms areprovided along with the SupplementalComponents, then the terms of this EULAshall apply.
If MS, Microsoft Corporation, their affiliatesand/or their designated agent makeavailable Supplemental Components, andno other EULA terms are provided, thenthe terms of this EULA shall apply, exceptthat the MS, Microsoft Corporation oraffiliate entity providing the SupplementalComponent(s) shall be the licensor of theSupplemental Component(s).
FORD MOTOR COMPANY, MS, MicrosoftCorporation, their affiliates and/or theirdesignated agent reserve the right todiscontinue without liability anyInternet-based services provided to you ormade available to you through the use ofthe SOFTWARE.
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