2014 FORD FOCUS ELECTRIC service

If your vehicle must be serviced while you are traveling or living
in Asia-Pacific Region, Sub-Saharan Africa, U.S. Virgin Islands,
Central America, the Caribbean, and Israel, contact the nearest
authorized dealer. If the authorized dealer cannot help you,
contact:
FORD MOTOR COMPANY
FORD EXPORT OPERATIONS & GLOBAL INITIATIVES
Customer Relationship Center
1555 Fairlane Drive Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A.
Telephone: (313) 594-4857
FAX: (313) 390-0804 Email: [email protected]
For customers in Guam, the Commonwealth of the Northern
Mariana Islands (CNMI), America Samoa, and the U.S. Virgin
Islands, please feel free to call our Toll-Free Number:(800)
841-FORD (3673)
If your vehicle must be serviced while you are traveling or living
in Puerto Rico, contact the nearest authorized dealer. If the
authorized dealer cannot help you, contact:
FORD MOTOR COMPANY
FORD EXPORT OPERATIONS & GLOBAL INITIATIVES
Customer Relationship Center
1555 Fairlane Drive Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A.
Telephone: (313) 594-4857
FAX: (313) 390-0804 Email: www.ford.com.pr
If your vehicle must be serviced while you are traveling or living
in the Middle East, contact the nearest authorized dealer. If the
authorized dealer cannot help you, contact:
Ford Middle East
Customer Relationship Center
P.O. Box 21470 Dubai, United Arab Emirates
Telephone: +971 4 3326084
Toll-Free Number of the Kingdom of Saudi Arabia: 800 8971409
Local Telephone Number of Kuwait: 24810575
FAX: +971 4 3327299
Email: [email protected]
www.me.ford.com
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If you buy your vehicle in North America and then relocate to any of the
above locations, register your vehicle identification number (VIN) and
new address with Ford Motor Company Export Operations & Global
Growth Initiatives by emailing [email protected].
If you are in another foreign country, contact the nearest
authorized dealer. In the event your inquiry is unresolved,
communicate your concern with the dealership’s Sales Manager,
Service Manager or Customer Relations Manager. If you require
additional assistance or clarification, please contact the
respective Customer Relationship Center as previously listed.
Customers in the U.S. should call 1-800-392-3673.
ORDERING ADDITIONAL OWNER’S LITERATURE
To order the publications in this portfolio, contact Helm, Incorporated at:
HELM, INCORPORATED
47911 Halyard Drive
Plymouth, Michigan 48170
Attention: Customer Service
Or to order a free publication catalog, call toll free: 1-800-782-4356
Monday-Friday 8:00 a.m. - 6:00 p.m. EST
Helm, Incorporated can also be reached by their website:
www.helminc.com.
(Items in this catalog may be purchased by credit card, check or
money order.)
Obtaining a French Owner’s Manual
A French owner’s manual can be obtained from your authorized dealer or
by contacting Helm, Incorporated using the contact information listed
previously in this section.
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GENERAL INFORMATION
Have your vehicle serviced regularly to help maintain its roadworthiness
and resale value. There is a large network of Ford authorized dealers
who are there to help you with their professional servicing expertise.
We believe that their specially trained technicians are best qualified to
service your vehicle properly and expertly. They are supported by a wide
range of highly specialized tools developed specifically for servicing your
vehicle.
To help you service your vehicle, we providescheduled maintenance
Informationwhich makes tracking routine service easy.
If your vehicle requires professional service, your authorized dealer
can provide the necessary parts and service. Check your warranty
information to find out which parts and services are covered.
Use only the recommended lubricants, fluids and service parts
conforming to specifications. Motorcraft parts are designed and built to
provide the best performance in your vehicle.
Precautions
•Always treat the high-voltage battery and electrical components with
caution.
•Make sure the vehicle is off before performing any service,
maintenance or repair.
•Make sure the vehicle is in (P) Park with the parking brake applied.
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Important Information for Lifting or Jacking
A. Lifting points
B. High-voltage battery and support brace
If you need to use a floor jack or a hoist to service your vehicle, make
sure the lift pads do not contact the high-voltage battery or support
brace.
The high-voltage battery and the support brace are in close proximity to
your vehicle’s rear lifting points, which are identified with a triangle icon.
Make sure the lift pads of the floor jack or hoist are positioned at the
specified lifting points. Lifting the vehicle with the lift pads of the jack or
hoist positioned on the high-voltage battery or the brace will damage the
high-voltage battery.
Failure to follow the guidelines will result in extensive damage to the
high-voltage battery.
B
AA
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HIGH VOLTAGE INFORMATION
WARNING:Exposure to high voltage may result in severe
personal injury or death. High voltage components must be
serviced by a trained service technician.
Your vehicle consists of various high-voltage components and wiring. All
of the high-voltage power flows through specific wiring assemblies which
are labeled as such and/or are covered with a solid orange convolute or
orange stripe tape. Do not come in contact with these components.
OPENING AND CLOSING THE HOOD
1. Inside the vehicle, pull the hood release handle
located on the left hand side under the instrument
panel.
2. Go to the front of the vehicle and
locate the auxiliary latch located
under the front of the hood (left
of center) and then release it by
pushing the auxiliary latch to the
right.
3. Lift the hood and locate the prop rod on the passenger side of the
vehicle. Support the hood with the prop rod.
4. To close the hood, lower the hood and allow it to drop from under its
own weight for the last 8-11 inches (20-30 centimeters).
Make sure that the hood is closed properly.
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WARNING:The inverter system controller contains various
high-voltage components that can cause serious bodily harm or
death. The inverter system controller not serviceable and should never
be touched, probed or tampered with.
Note:
The under hood compartment contains many high-voltage
components and wiring. Do not attempt to service any of these components.
Note:The high-voltage components are color coated orange for easy
identification.
Note:The illustration shows the under hood compartment without the
cover in order to show the components.
A. Coolant reservoir
B. DC/DC converter
C. High voltage traction motor
D. Inverter system controller
E. Brake fluid reservoir
F. 12-volt battery
G. Power distribution box
H. Windshield washer fluid
A
H
BCDFEG
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WARNING:In an emergency, add water to the cooling system to
reach an authorized dealer. Have the system checked by a
properly trained technician as soon as possible.
WARNING:To reduce the risk of personal injury, make sure the
Electric Powertrain Assembly is cool before unscrewing the
coolant pressure relief cap. The cooling system is under pressure;
steam and hot liquid can come out forcefully when the cap is loosened
slightly.
Note:If the coolant reservoir is lower than the MIN mark, then coolant
should be added. Do not add coolant above the MAX mark.
Note:Coolant replacement can only be completed by an authorized
dealer. If not performed properly, damage could occur to the cooling
system components and may void the warranty.
Note:Do not use stop leak pellets or cooling system sealants or
additives as they can cause damage to the cooling or heating systems.
This damage would not be covered under your vehicle’s warranty.
Note:During normal vehicle operation, the coolant may change color
from orange to pink or light red. As long as the coolant is clear and
uncontaminated, this color change does not indicate the coolant has
degraded nor does it require the coolant to be drained, the system to be
flushed, or the coolant to be replaced.
•DO NOT MIX different colors or types of coolant in your vehicle. Make
sure the correct coolant is used. Mixing of coolants may harm your
cooling system. The use of an improper coolant may harm the Electric
Powertrain Assembly and cooling system components and may void
the warranty.
•A large amount of water without coolant may be added, in case of
emergency, to reach a vehicle service location. In this instance, the
cooling system must be drained, chemically cleaned with Motorcraft®
Premium Cooling System Flush, and refilled with prediluted coolant as
soon as possible. Water alone (without coolant) can cause damage
from corrosion, overheating, freezing or plugging.
•Do not use alcohol, methanol, brine or any coolants mixed with
alcohol or methanol antifreeze (coolant). Alcohol and other liquids can
cause damage from overheating or freezing.
•Do not add extra inhibitors or additives to the coolant. These can be
harmful and compromise the corrosion protection of the coolant.
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Transmission
Checking single-speed transmission
The transmission does not have an underhood transmission fluid
dipstick.
Your transmission does not consume fluid. It is designed to be filled for
life. However, the fluid level should be checked if the transmission is not
working properly, or if you notice some sign of fluid leakage.
Note:Transmission fluid should be checked and, if required, fluid should
be added by an authorized dealer.
Do not use supplemental transmission fluid additives, treatments or
cleaning agents. The use of these materials may affect transmission
operation and result in damage to internal transmission components.
BRAKE FLUID CHECK
Note:Keep brake fluid clean. Contamination with dirt, water, petroleum
products or other materials may result in brake system damage and
possible failure.
The fluid level will drop slowly as the brakes wear, and will rise when the
brake components are replaced. Fluid levels between the MIN and MAX
lines are within the normal operating range. There is no need to add
fluid. If the fluid levels are outside of the normal operating range, the
performance of the system could be compromised. Seek service from
your authorized dealer immediately.
POWER STEERING FLUID CHECK
Your vehicle is equipped with an electric power steering (EPS) system.
There is no fluid reservoir to check or fill. For additional information on
the electric power steering (EPS) system, Refer toDriving Aids.
WINDSHIELD WASHER FLUID
WARNING:If you operate your vehicle in temperatures below
40°F (5°C), use washer fluid with antifreeze protection. Failure
to use washer fluid with antifreeze protection in cold weather could
result in impaired windshield vision and increase the risk of injury or
accident.
Add fluid to fill the reservoir if the level is low. In very cold weather, do
not fill the reservoir completely.
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