ROADSIDE ASSISTANCE
Vehicles Sold in the United States:Getting Roadside Assistance
To fully assist you should you have avehicle concern, Ford Motor Companyoffers a complimentary roadsideassistance program. This program isseparate from the New Vehicle LimitedWarranty. The service is available:
•24 hours a day, seven days a week.
•For the coverage period listed on theRoadside Assistance Card included inyour Owner's Manual portfolio.
Roadside Assistance covers:
•A flat tire change with a good spare, ifprovided with the vehicle (exceptvehicles supplied with a tire inflationkit).
•Battery jump start.
•Lock-out assistance (key replacementcost is the customer's responsibility).
•Fuel delivery — independent servicecontractors, if not prohibited by state,local or municipal law, shall deliver upto 2 gal (7.6 L) of gasoline or 5 gal(18.9 L) of diesel fuel to a disabledvehicle. Roadside Assistance limits fueldelivery service to two no-chargeoccurrences within a 12-month period.
•Winch out — available within 100 ft(30.5 m) of a paved or countymaintained road, no recoveries.
•Towing — Ford eligible vehicles towedto an authorized dealer within 35 mi(56 km) of the disablement locationor to the nearest authorized dealer. Ifa member requests a tow to anauthorized dealer that is more than35 mi (56 km) from the disablementlocation, the member shall beresponsible for any mileage costs inexcess of 35 mi (56 km).
Roadside Assistance includes up to $200for a towed trailer if the disabled eligiblevehicle requires service at the nearestauthorized dealer. If the towing vehicle isoperational but the trailer is not, then thetrailer does not qualify for any roadsideservices.
Vehicles Sold in the United States:Using Roadside Assistance
Complete the roadside assistanceidentification card and place it in yourwallet for quick reference. This card is inthe owner's information portfolio in theglove compartment.
United States Ford vehicle customers whorequire Roadside Assistance, call1-800-241-3673.
If you need to arrange roadside assistancefor yourself, Ford Motor Companyreimburses a reasonable amount fortowing to the nearest dealership within35 mi (56 km). To obtain reimbursementinformation, United States Ford vehiclecustomers call 1-800-241-3673.Customers need to submit their originalreceipts.
Vehicles Sold in Canada: GettingRoadside Assistance
Canadian customers who require roadsideassistance, call 1-800-665-2006.
Vehicles Sold in Canada: UsingRoadside Assistance
For your convenience, you may completethe roadside assistance identification cardfound in the centerfold of your warrantyguide and retain for future reference.
50Motorhome (TY3) , enUSARoadside Emergencies
At least once a month and beforelong trips, inspect each tire andcheck the tire pressure with a tiregauge (including spare, ifequipped). Inflate all tires to theinflation pressure recommendedby Ford Motor Company.
You are strongly urged to buy areliable tire pressure gauge, asautomatic service station gaugesmay be inaccurate. Fordrecommends the use of a digitalor dial-type tire pressure gaugerather than a stick-type tirepressure gauge.
Use the recommended coldinflation pressure for optimum tireperformance and wear.Under-inflation or over-inflationmay cause uneven treadwearpatterns
WARNING
Under-inflation is the mostcommon cause of tire failuresand may result in severe tirecracking, tread separation orblowout, with unexpected loss ofvehicle control and increased riskof injury. Under-inflation increasessidewall flexing and rollingresistance, resulting in heatbuildup and internal damage tothe tire. It also may result inunnecessary tire stress, irregularwear, loss of vehicle control andaccidents. A tire can lose up tohalf of its air pressure and notappear to be flat!
Always inflate your tires to theFord recommended inflationpressure even if it is less than themaximum inflation pressureinformation found on the tire. TheFord recommended tire inflationpressure is found on the SafetyCompliance Certification Label orTire Label. See the completedvehicle's owner's manual for thelocation of the Safety ComplianceCertification Label or Tire Label.Failure to follow the tire pressurerecommendations can causeuneven treadwear patterns andadversely affect the way yourvehicle handles
Maximum Inflation Pressure isthe tire manufacturer's maximumpermissible pressure and thepressure at which the maximumload can be carried by the tire. Thispressure is normally higher thanthe manufacturer’s recommendedcold inflation pressure which canbe found on the SafetyCompliance Certification Label orTire Label. See the completedvehicle's owner's manual for thelocation of the Safety ComplianceCertification Label or Tire Label.The cold inflation pressure shouldnever be set lower than therecommended pressure on theSafety Compliance CertificationLabel or Tire Label.
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•Install chains securely, verifying thatthe chains do not touch any wiring,brake lines or fuel lines.
•Drive cautiously. If you hear the chainsrub or bang against your vehicle, stopand retighten the chains. If this doesnot work, remove the chains to preventdamage to your vehicle.
•Remove the tire chains when they areno longer needed. Do not use tirechains on dry roads.
If you have any questions regarding snowchains or cables, please contact yourauthorized dealer.
CHANGING A ROAD WHEEL
If you get a flat tire while driving, do notapply the brake heavily. Instead, graduallydecrease your speed. Hold the steeringwheel firmly and slowly move to a safeplace on the side of the road.
Dissimilar Spare Wheel and TireAssembly Information
WARNING
Failure to follow these guidelinescould result in an increased risk ofloss of vehicle control, injury or death.
If you have a dissimilar spare wheel andtire, then it is intended for temporary useonly. This means that if you need to use it,you should replace it as soon as possiblewith a road wheel and tire assembly thatis the same size and type as the road tiresand wheels that were originally providedby Ford. If the dissimilar spare tire or wheelis damaged, it should be replaced ratherthan repaired.
A dissimilar spare wheel and tire assemblyis defined as a spare wheel and tireassembly that is different in brand, size orappearance from the road tires and wheelsand can be one of three types:
1.T-type mini-spare: This spare tirebegins with the letter T for tire size andmay have Temporary Use Only molded inthe sidewall.
2.Full-size dissimilar spare with labelon wheel: This spare tire has a label onthe wheel that states: THIS WHEEL ANDTIRE ASSEMBLY FOR TEMPORARY USEONLY
When driving with one of the dissimilarspare tires listed above, do not:
•Exceed 50 mph (80 km/h).
•Load the vehicle beyond maximumvehicle load rating listed on the SafetyCompliance Label.
•Tow a trailer.
•Use snow chains on the end of thevehicle with the dissimilar spare tire.
•Use more than one dissimilar spare tireat a time.
•Use commercial car washingequipment.
•Try to repair the dissimilar spare tire.
Use of one of the dissimilar spare tireslisted above at any one wheel location canlead to impairment of the following:
•Handling, stability and brakingperformance.
•Comfort and noise.
•Ground clearance and parking at curbs.
•Winter weather driving capability.
•Wet weather driving capability.
•All-wheel driving capability
3.Full-size dissimilar spare withoutlabel on wheel
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3.Block the diagonally opposite wheel.The parking brake is on thetransmission. Therefore, the vehicle willnot be prevented from moving when arear wheel is lifted, even if the parkingbrake is applied. Be sure to block bothdirections of the wheel that isdiagonally opposite to the wheel thatis being lifted.
4.Remove the spare tire and jack fromthe storage location.
5.Loosen the wheel nut by pulling up onthe handle of the lug nut wrench aboutone-half turn (counterclockwise). Donot remove the wheel lug nuts until youraise the tire off the ground.
6.Position the jack to raise the front orrear wheel. Raise the vehicle with thejack applied to the axle(s).
Note:Never use the rear differential as ajacking point.
7.Raise the vehicle until the wheel iscompletely off the ground.
8.Remove the lug nuts with the lug nutwrench.
9.Replace the flat tire with the spare tire.
10.Use the lug nut wrench to screw thelug nut snugly against the wheel.
11.Lower the vehicle.
12.Remove the jack and fully tighten thelug nuts in the order shown.
8-lug nut wheel
10-lug nut wheel
13. Replace any wheel trim.
14. Stow the jack, handle and lug wrench.
15. Unblock the wheels.
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