Driving Aids 213
Steering............................................213
Auto leveling suspension................................214
Load Carrying 215
Roof racks and load carriers.............................215
Vehicle loading.......................................216
Cargo management system..............................223
Towing 226
Trailertowing........................................226
Trailer brake controller-integrated.........................234
Wrecker towing......................................240
Recreational towing...................................241
Driving Hints 242
Economical driving....................................242
Floormats..........................................244
Roadside Emergencies 246
Getting roadside assistance..............................246
Hazard warning flashers................................247
Fuel pump shut-off switch...............................248
Jump-starting the vehicle...............................249
Customer Assistance 252
Reporting safety defects (U.S. only).......................259
Reporting safety defects (Canada only).....................259
Fuses 260
Changing a fuse......................................260
Fuse specification chart................................261
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ROADSIDE ASSISTANCE
Vehicles Sold in the U.S.: Getting Roadside Assistance
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
•24 hours a day, seven days a week
•for the coverage period listed on the Roadside Assistance Card
included in your owner’s manual portfolio.
Roadside assistance will cover:
•a flat tire change with a good spare (except vehicles that have been
supplied with a tire inflation kit).
•battery jump start.
•lock-out assistance (key replacement cost is the customer’s
responsibility).
•fuel delivery – Independent Service Contractors, if not prohibited by
state, local or municipal law, shall deliver up to 2.0 gallons (7.5 liters)
of gasoline or 5.0 gallons (18.9 liters) of diesel fuel to a disabled
vehicle. Fuel delivery service is limited to two no-charge occurrences
within a 12-month period.
•winch out – available within 100 feet (30.5 meters) of a paved or
county maintained road, no recoveries.
•towing – Ford and Lincoln eligible vehicles towed to an authorized
dealer within 35 miles (56 kilometers) of the disablement location or
to the nearest authorized dealer. If a member requests to be towed to
an authorized dealer more than 35 miles (56 kilometers) from the
disablement location, the member shall be responsible for any mileage
costs in excess of 35 miles (56 kilometers).
Trailers shall be covered up to $200 if the disabled eligible vehicle
requires service at the nearest authorized dealer. If the trailer is disabled,
but the towing vehicle is operational, the trailer does not qualify for any
roadside services.
246Roadside Emergencies
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JUMP-STARTING THE VEHICLE
WARNING:The gases around the battery can explode if exposed
to flames, sparks, or lit cigarettes. An explosion could result in
injury or vehicle damage.
WARNING:Batteries contain sulfuric acid which can burn skin,
eyes and clothing, if contacted.
Do not attempt to push-start your automatic transmission vehicle.
Automatic transmissions do not have push-start capability. Attempting
to push-start a vehicle with an automatic transmission may cause
transmission damage.
When the battery is disconnected or a new battery is installed, the
automatic transmission must relearn its shift strategy. As a result, the
transmission may exhibit a combination of firm and soft shifts. This
operation is considered normal and will not affect function or durability
of the transmission. Over time, the adaptive learning process will fully
update transmission operation.
Preparing Your Vehicle
Note:Use only a 12–volt supply to start your vehicle.
Note:Do not disconnect the battery of the disabled vehicle as this could
damage the vehicle’s electrical system.
1. Park the booster vehicle close to the hood of the disabled vehicle
making sure the two vehicles do not touch. Set the parking brake on
both vehicles and stay clear of the engine cooling fan and other moving
parts.
2. Check all battery terminals. Remove the positive terminal cover
(if equipped) and any excessive corrosion before you attach the battery
cables. Ensure that vent caps are tight and level.
3. Turn the heater fan on in both vehicles to protect from any electrical
surges. Turn all other accessories off.
Roadside Emergencies249
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Connecting the Jumper Cables
WARNING:Do not connect the end of the second cable to the
negative (-) terminal of the battery to be jumped. A spark may
cause an explosion of the gases that surround the battery.
Note:Do not attach the negative (-) cable to fuel lines, engine rocker
covers, the intake manifold or electrical components as grounding points.
Note:In the illustration, the vehicle on the bottom is used to designate
the assisting (boosting) battery.
1. Connect the positive (+) jumper
cable to the positive (+) terminal of
the discharged battery.
2. Connect the other end of the
positive (+) cable to the positive
(+) terminal of the assisting battery.
3. Connect the negative (-) cable to
the negative (-) terminal of the
assisting battery.
4. Make the final connection of the
negative (-) cable to an exposed
metal part of the stalled vehicle’s
engine, away from the battery and
the carburetor or fuel injection
system.
Ensure that the cables are clear of fan blades, belts, moving parts of both
engines, or any fuel delivery system parts.
Jump Starting
1. Start the engine of the booster vehicle and run the engine at a
moderately increased speed.
2. Start the engine of the disabled vehicle.
3. Once the disabled vehicle has been started, run both engines for an
additional three minutes before disconnecting the jumper cables.
4
2
1
3
250Roadside Emergencies
2014 Expedition(exd)
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USA(fus)
Removing the Jumper Cables
Note:In the illustration, the vehicle on the bottom is used to designate
the assisting (boosting) battery.
Remove the jumper cables in the reverse order that they were
connected.
1. Remove the jumper cable from
the ground metal surface.
2. Remove the jumper cable on the
negative (-) terminal of the booster
vehicle’s battery.
3. Remove the jumper cable from
the positive (+) terminal of the
booster vehicle’s battery.
4. Remove the jumper cable from
the positive (+) terminal of the
disabled vehicle’s battery.
After the disabled vehicle has been started and the jumper cables
removed, allow it to idle for several minutes so the engine computer can
relearn its idle conditions.
4
1
3
2
Roadside Emergencies251
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Roadside Assistance
Exclusive 24/7 roadside assistance, including:
•Towing, flat-tire change and battery jump starts
•Out of fuel and lock-out assistance
•Travel Expense reimbursement for lodging, meals and rental car
•Destination assistance for taxi, shuttle, rental car coverage and
emergency transportation
Transferable Coverage
If you sell your vehicle before your Ford Extended Service Plan coverage
expires, you can transfer any remaining coverage to the new owner.
Whenever you sell your vehicle, prospective buyers may have a higher
degree of confidence that vehicle was properly maintained with Ford
ESP, thereby improving resale value!
Avoid the Rising cost of vehicle maintenance
Ford ESP also offers a Premium Maintenance Plan that covers all
scheduled maintenance, and select items that routinely wear out.
The coverage is prepaid, so you never have to worry about affording
vehicle maintenance. It covers regular checkups, routine inspections,
preventative care and replacement items that require periodic attention
for normal wear:
•Windshield Wiper Blades
•Spark Plugs (except in California)
•The clutch Disc
•Brake pads and linings
•Shock Absorbers
•Belts and Hoses
•Diesel Exhaust Fluid Replenishment
Contact your selling dealership today so they can customize a Genuine
Ford Extended Service Plan that fits your driving lifestyle and budget.
Ford Extended Service Plan347
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Driving under special
conditions ..................189, 195, 197
sand .........................................195
snow and ice ...........................198
through water .................196, 243
Dual automatic temperature
control (DATC) .................125, 127
DVD (if equipped) ....................362
DVD region coding ...................370
DVD system ...............................362
E
Electronic message center .......106
Electronic stability control ......204
Emergencies, roadside
jump-starting ..........................249
running out of fuel .................177
Emission control system ..........181
End user license agreement ....482
Engine ........................................336
cleaning ...................................295
coolant .....................................273
fail-safe cooling .......................276
idle speed control ...................279
lubrication specifications .......337
refill capacities ........................337
service points ..........................271
starting after a collision .........248
Engine block heater .................172
Engine oil
checking and adding ..............272
dipstick ....................................272
filter, specifications ................341
refill capacities ........................337
specifications ..........................337
Event data recording ..................12
Exhaust fumes ..........................172F
Fail safe cooling ........................276
Fleet MyKey programming ........60
Floor mats .................................244
Fluid capacities .........................337
Fog lamps ....................................89
Forward and reverse sensing
system ........................................206
Four-Wheel Drive vehicles .......190
description ..............................191
driving off road .......................193
indicator light .........................190
Fuel
cap ...........................................179
capacity ...................................337
choosing the right
fuel ...................................175–176
filler funnel .............................177
filling your vehicle
with fuel ..................................179
filter, specifications ................279
fuel pump shut-off switch .....248
octane rating ...................176, 336
quality ......................................175
running out of fuel .................177
safety information relating to
automotive fuels .....................174
Fuel - flex fuel vehicle
(FFV) .................................175–176
Fuses ..........................260–261, 265
G
Garage door opener ..........154, 158
Gas cap (see Fuel cap) ............179
Gauges .........................................99
Index513
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H
Hazard flashers .........................247
HD Radio™ ...............................439
Headlamps ...................................87
aiming ......................................286
autolamp system .......................88
bulb specifications ..................292
checking alignment ................286
flash to pass ..............................87
high beam .................................87
replacing bulbs .......................288
turning on and off ....................87
Head restraints .........................134
Heating ..............121, 123, 125, 127
Homelink wireless control
system ........................................158
Hood ..........................................270
I
Ignition ...............................170, 336
Illuminated visor mirror .............97
Information displays .................106
Inspection/maintenance (I/M)
testing ........................................183
Instrument panel
cleaning ...................................298
cluster ......................................101
lighting up panel and interior...88
J
Jack ............................................327
positioning ...............................327
storage .....................................327
Joining two calls
(multiparty/conference call) ....389Jukebox features .......................454
Jump-starting your vehicle ......249
K
Keyless entry system
autolock .....................................69
keypad .......................................76
locking and unlocking doors ....77
programming entry code .........76
Keys .......................................56, 79
positions of the ignition .........170
L
Lamps ..........................................87
autolamp system .......................88
bulb replacement
specifications chart ................292
fog lamps ...................................89
headlamps .................................87
headlamps, flash to pass ..........87
instrument panel,
dimming .....................................88
interior lamps ...........................90
replacing bulbs ...............288, 291
Lane change indicator
(see Turn signal) ........................89
LATCH anchors ...........................28
Liftgate ............................68, 71–72
Lights, warning and
indicator ....................................101
Loading instructions .................222
Loading pictures .......................429
Load limits .................................216
Locks
autolock .....................................69
childproof ..................................35
doors ..........................................67
514Index
2014 Expedition(exd)
Owners Guide gf, 1st Printing, June 2013
USA(fus)