2014 FORD EXPEDITION airbag off

they have access to the vehicle or the EDR. Ford Motor Company
and Ford of Canada do not access event data recorder
information without obtaining consent, unless pursuant to court
order or where required by law enforcement, other government
authorities or other third parties acting with lawful authority.
Other parties may seek to access the information independently
of Ford Motor Company and Ford of Canada.
Note: Including to the extent that any law pertaining to Event
Data Recorders applies to SYNC® or its features, please note the
following: Once 911 Assist (if equipped) is enabled (set ON), 911
Assist may, through any paired and connected cell phone, disclose
to emergency services that the vehicle has been in a crash
involving the deployment of an airbag or, in certain vehicles, the
activation of the fuel pump shut-off. Certain versions or updates
to 911 Assist may also be capable of being used to electronically
or verbally provide to 911 operators the vehicle location (such as
latitude and longitude), and/or other details about the vehicle or
crash or personal information about the occupants to assist 911
operators to provide the most appropriate emergency services.
If you do not want to disclose this information, do not activate
the 911 Assist feature. See your SYNC® chapter for more
information.
Additionally, when you connect to Traffic, Directions and
Information (if equipped, U.S. only), the service uses GPS
technology and advanced vehicle sensors to collect the vehicle’s
current location, travel direction, and speed (“vehicle travel
information”), only to help provide you with the directions,
traffic reports, or business searches that you request. If you do
not want Ford or its vendors to receive this information, do not
activate the service. Ford Motor Company and the vendors it uses
to provide you with this information do not store your vehicle
travel information. For more information, see Traffic, Directions
and Information, Terms and Conditions. See your SYNC® chapter
for more information.
CALIFORNIA PROPOSITION 65
WARNING:Some constituents of engine exhaust, certain vehicle
components, certain fluids contained in vehicles and certain
products of component wear contain or emit chemicals known to
the State of California to cause cancer and birth defects or other
reproductive harm.
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PERCHLORATE MATERIAL
Note:Certain components in your vehicle, such as airbag modules,
safety belt pretensioners, and remote control batteries, may contain
perchlorate material. Special handling may apply for service or vehicle
end of life disposal. See www.dtsc.ca.gov/hazardouswaste/perchlorate for
more information.
FORD CREDIT (U.S. ONLY)
Ford Credit offers a full range of financing and lease plans to help you
acquire your vehicle. If you have financed or leased your vehicle through
Ford Credit, thank you for your business.
For your convenience, we offer a number of ways to contact us, as well
as help manage your account.
Phone: 1-800-727-7000
For more information regarding Ford Credit, as well as access to
Account Manager, please go to www.fordcredit.com.
REPLACEMENT PARTS RECOMMENDATION
Your vehicle has been built to the highest standards using quality parts.
We recommend that you demand the use of genuine Ford and Motorcraft
parts whenever your vehicle requires scheduled maintenance or repair.
You can clearly identify genuine Ford and Motorcraft parts by looking
for the Ford, FoMoCo or Motorcraft branding on the parts or their
packaging.
Scheduled Maintenance and Mechanical Repairs
One of the best ways for you to make sure that your vehicle provides years
of service is to have it maintained in line with our recommendations using
parts that conform to the specifications detailed in this owner’s manual.
Genuine Ford and Motorcraft parts meet or exceed these specifications.
Collision Repairs
We hope that you never experience a collision, but accidents do happen.
Genuine Ford replacement collision parts meet our stringent requirements
for fit, finish, structural integrity, corrosion protection and dent resistance.
During vehicle development, we validate that these parts deliver the
intended level of protection as a whole system. A great way to know for sure
you are getting this level of protection is to use genuine Ford replacement
collision parts.
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RESTRAINT SAFETY SYSTEM
The Restraint Safety System provides an improved overall level of frontal
crash protection to front seat occupants and is designed to help further
reduce the risk of airbag-related injuries. The system is able to analyze
different occupant conditions and crash severity before activating the
appropriate safety devices to help better protect a range of occupants in
a variety of frontal crash situations.
Your vehicle’s Restraint Safety System consists of:
•driver and passenger dual-stage airbag supplemental restraints.
•front outboard safety belts with pretensioners, energy management
retractors (first row only), and safety belt usage sensors.
•driver’s seat position sensor.
•front crash severity sensors.
•restraints control module with impact and safing sensors.
•restraint system warning light and backup tone.
•the electrical wiring for the airbags, crash sensor(s), safety belt
pretensioners, front safety belt usage sensors, driver seat position
sensor, and indicator lights.
How does the Restraint Safety System work?
The Restraint Safety System can adapt the deployment strategy of your
vehicle’s safety devices according to crash severity and occupant
conditions. A collection of crash and occupant sensors provides
information to the restraints control module. During a crash, the
restraints control module may activate the safety belt pretensioners
and/or either one or both stages of the dual-stage airbag supplemental
restraints based on crash severity and occupant conditions.
SOS POST-CRASH ALERT SYSTEM™
The system flashes the turn signal lamps and sounds the horn
(intermittently) in the event of a serious impact that deploys an airbag
equipped on your vehicle, such as front, side, side curtain or Safety
Canopy.
The horn and lamps will turn off when:
•you press the hazard control button
•you press the panic button (if equipped) on the remote entry
transmitter, or
•your vehicle runs out of power.
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WARNING LAMPS AND INDICATORS
The following warning lamps and indicators will alert you to a vehicle
condition that may become serious. Some lamps will illuminate when you
start your vehicle to make sure they work. If any lamps remain on after
starting your vehicle, refer to the respective system warning lamp for
further information.
Note:Some warning indicators appear in the information display and
function the same as a warning lamp but do not display when you start
your vehicle.
Airbag – Front
If it fails to illuminate on startup, continues to flash or remains
on, it indicates a malfunction. Have the system checked by your
authorized dealer. A chime will sound when there is a
malfunction in the indicator light.
Anti-Lock Braking System
If it illuminates when you are driving, this indicates a
malfunction. You will continue to have the normal braking
system (without ABS) unless the brake warning lamp is also
illuminated. Have the system checked by your authorized dealer.
Battery
If it illuminates while driving, it indicates a malfunction. Switch
off all unnecessary electrical equipment and have the system
checked by your authorized dealer
Brake System
It will illuminate when the parking brake is engaged and the
ignition is on.
If it illuminates when you are driving, check that the parking brake is not
engaged. If the parking brake is not engaged, this indicates low brake
fluid level or a brake system malfunction. Have the system checked
immediately by your authorized dealer.
WARNING:Driving a vehicle with the brake system warning
light on is dangerous. A significant decrease in braking
performance may occur. It will take you longer to stop the vehicle.
Have the vehicle checked by your authorized dealer as soon as possible.
Driving extended distances with the parking brake engaged can cause
brake failure and the risk of personal injury.
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SITTING IN THE CORRECT POSITION
WARNING:Sitting improperly out of position or with the
seatback reclined too far can take off weight from the seat
cushion and affect the passenger sensing system, resulting in serious
injury or death in a crash. Always sit upright against your seatback,
with your feet on the floor.
WARNING:Do not recline the seatback as this can cause the
occupant to slide under the seat’s safety belt, resulting in severe
personal injury in the event of a crash.
WARNING:Do not place objects higher than the seatbacks to
reduce the risk of injury in a crash or during heavy braking or
when stopping suddenly.
When you use them properly, the
seat, head restraint, safety belt and
airbags will provide optimum
protection in the event of a crash.
We recommend that you follow
these guidelines:
•Do not recline the seatback more
than 30 degrees from vertical.
•Sit in an upright position with the base of your spine as far back as
possible.
•Adjust the head restraint so that the top of it is level with the top of
your head and as far forward as possible, remaining comfortable.
•Keep sufficient distance between yourself and the steering wheel. We
recommend a minimum of 10 inches (25 centimeters) between your
breastbone and the airbag cover.
•Hold the steering wheel with your arms slightly bent.
•Bend your legs slightly so that you can press the pedals fully.
•Position the shoulder strap of the safety belt over the center of your
shoulder and position the lap strap tightly across your hips.
Make sure that your driving position is comfortable and that you can
maintain full control of your vehicle.
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CLEANING THE INSTRUMENT PANEL AND INSTRUMENT
CLUSTER LENS
WARNING:Do not use chemical solvents or strong detergents
when cleaning the steering wheel or instrument panel to avoid
contamination of the airbag system.
Clean the instrument panel and cluster lens with a clean, damp, white,
cotton cloth, then use a clean and dry, white, cotton cloth to dry these areas.
•Avoid cleaners or polishes that increase the gloss of the upper portion
of the instrument panel. The dull finish in this area helps protect the
driver from undesirable windshield reflection.
•Be certain to wash or wipe your hands clean if you have been in
contact with certain products, such as insect repellent and suntan
lotion, in order to avoid possible damage to the interior painted
surfaces.
•Do not use household or glass cleaners as these may damage the
finish of the instrument panel, interior trim and cluster lens.
•Do not allow air fresheners and hand sanitizers to spill on interior
surfaces. If a spill occurs, wipe off immediately. Damage may not be
covered by your warranty.
If a staining liquid like coffee or juice has been spilled on the instrument
panel or on interior trim surfaces, clean as follows:
1. Wipe up spilled liquid using a clean, white, cotton cloth.
2. Wipe the surface with a damp, clean, white, cotton cloth. For more
thorough cleaning, use a mild soap and water solution. If the spot cannot
be completely cleaned by this method, the area may be cleaned using a
commercially available cleaning product designed for automotive
interiors.
3. If necessary, apply more soap and water solution or cleaning product
to a clean, white, cotton cloth and press the cloth onto the soiled area;
allow this to set at room temperature for 30 minutes.
4. Remove the soaked cloth, and if it is not soiled badly, use this cloth to
clean the area by using a rubbing motion for 60 seconds.
5. Following this, wipe area dry with a clean, white, cotton cloth.
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Note:Every phone operates differently. While SYNC 911 Assist works
with most cellular phones, some may have trouble using this feature.
If a crash deploys an airbag (excludes knee airbags and rear inflatable
safety belts [if equipped]) or activates the fuel pump shut-off, your SYNC
equipped vehicle may be able to contact emergency services by dialing
911 through a paired and connected Bluetooth-enabled phone. For more
information about 911 Assist, visit www.SYNCMyRide.com,
www.SYNCMyRide.ca or www.syncmaroute.ca.
•For information on airbag deployment, see theSupplementary
Restraints Systemchapter.
•For information on the fuel pump shut-off, see theRoadside
Emergencieschapter.
Setting 911 Assist On
Perform the following:
1. Press the phone button to enter the Phone Menu.
2. Scroll until 911 Assist is selected.
3. Press OK to confirm and enter the 911 Assist menu.
4. Scroll to select between On and Off selections.
5. Press OK when the desired option appears in the radio display.
Set On or Set Off appears in the display as confirmation.
Off selections include: Off with reminder and Off without reminder.
Off with reminder provides a display and voice reminder at phone
connection at vehicle start. Off without reminder provides a display
reminder only without a voice reminder at phone connection.
To make sure that 911 Assist works properly:
•SYNC must be powered and working properly at the time of the
incident and throughout feature activation and use.
•SYNC 911 Assist feature must be set on prior to the incident.
•A Bluetooth-enabled and compatible phone has to be paired and
connected to SYNC.
•A connected Bluetooth-enabled phone must have the ability to make
and maintain an outgoing call at the time of the incident.
•A connected Bluetooth-enabled phone must have adequate network
coverage, battery power and signal strength.
•The vehicle must have battery power and be located in the United
States, Canada or in a territory in which 911 is the emergency
number.
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In the Event of a Crash
Not all crashes deploy an airbag or activate the fuel pump shut-off
(which would activate 911 Assist); however, if 911 Assist is triggered,
SYNC tries to contact emergency services. If a connected phone is
damaged or loses connection to SYNC, SYNC searches for, and tries to
connect to, any available previously paired phone and tries to make the
call to 911.
Before making the call:
•SYNC provides a short window of time (about 10 seconds) to cancel
the call. Failure to cancel the call results in SYNC attempting to dial
911.
•SYNC says the following, or a similar message: “SYNC will attempt to
call 911, to cancel the call, press Cancel on your screen or press and
hold the phone button on your steering wheel.”
If the call is not cancelled and a successful call is made, a pre-recorded
message is played for the 911 operator, then the occupant(s) in the
vehicle is able to talk with the operator. Be prepared to provide your
name, phone number and location immediately, because not all 911
systems are capable of receiving this information electronically.
911 Assist May Not Work If
•Your cellular phone or 911 Assist hardware was damaged in a crash.
•The vehicle’s battery or SYNC system has no power.
•The phone(s) paired and connected to the system was thrown from
the vehicle.
911 Assist Privacy Notice
Once 911 Assist is set on, it may disclose to emergency services that the
vehicle has been in a crash involving the deployment of an airbag or
activation of the fuel pump shut-off. Certain versions or updates to 911
Assist may also be capable of electronically or verbally disclosing to 911
operators the vehicle location, and/or other details about the vehicle or
crash to assist 911 operators to provide the most appropriate emergency
services. If you do not want to disclose this information, do not turn the
feature on.
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