
Troubleshooting
Radio display Condition Possible action
Acquiring Radio requires more than
two seconds to produce
audio for the selected
channel.No action required. This
message should disappear
shortly.
Sat Fault/SIRIUS
system failureThere is an internal
module or system failure
present.If this message does not
clear shortly, or with an
ignition key cycle, your
receiver may have a fault.
See an authorized dealer
for service.
Invalid Channel The channel is no longer
available.Tune to another channel
or choose another preset.
Unsubscribed
ChannelYour subscription does
not include this channel.Contact Sirius at
1–888–539–7474 to
subscribe to the channel,
or tune to another
channel.
No Signal The signal is lost from the
Sirius satellite or Sirius
tower to your vehicle
antenna.The signal is blocked.
When you move into an
open area, the signal
should return.
Updating Update of channel
programming in progress.No action required. The
process may take up to
three minutes.
Call SIRIUS
1–888–539–7474Your satellite service is no
longer available.Call Sirius at
1–888–539–7474 to
resolve subscription
issues.
None Found. Check
Channel Guide.All the channels in the
selected category are
either skipped or locked.Use the channel guide to
turn off the Lock or Skip
function on that station.
Subscription
UpdatedSirius has updated the
channels available for
your vehicle.No action required.
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21.EJECT:Press this button to eject or load a disc.
22.TV-Monitor B*:Press this button to control TV mode of Monitor B.
23.DVD-Monitor B:Press this button to control DVD mode of Monitor
B.
24.SOUND AROUND SELECT
*:Press this button to select an FM
transmitter channel.
25.PIX:Press this button to access settings for BRIGHTNESS,
CONTRAST, SATURATION, HUE, SHARPNESS, IR HEADPHONE, and
RESET. When you find the desired setting, useCH +andCH -to
change the setting. The bar display automatically disappears if no
changes are made within six seconds, or if any button is pressed.
26.REPEAT:Press this button to switch the repeat mode by ALL, TITLE,
CHAPTER and cancel the repeat mode while playing DVD-video.
Other disc types such as VCD, CD, and SVCD only have two repeat
modes that you can select: TRACK and ALL.Note:Both repeat
functions of VCD and SVCD need the PBC status set to ON, when
available.
27.AUDIO:Press this button if a disc has different language options.
Press this button repeatedly until you reach your desired option.
28.ANGLE:Press this button to view with a different camera angle.
Press this button repeatedly until you have reached your desired
viewing angle. This feature is only available on DVDs that support
frames with multiple angles.
29.DISPLAY:Press this button display information on the screen
including title, chapter or track, time elapsed and time remaining.
You can also press this button to turn off the display.
30.RANDOM:Press this button to play titles in a random order
31.INT:Press this button to play each audio file for 10 seconds as a
review or scan.
32.NEXT:When a disc has more than one chapter, track or file, press
this button to move to the next chapter, track or file. Press the button
briefly during play to select the next chapter for DVD-video or track
and file for media such as VCD, SVCD, MP3 and CD.
33.PREV:When a disc has more than one chapter, track or file, press this
button to move to the previous chapter, track or file. Press the button
briefly during play to select the next chapter for DVD-video or track
and file for media such as VCD, SVCD, MP3 and CD.
*If available
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Default
PressSETUPon the remote control, and then navigate to the Default
submenu under the Preference page usingCH +, CH -andVOL +.
PressVOL +,and then pressENTERto carry out the reset. This
function does not affect the parental settings.
Playing an Audio CD
When playing an audio CD, the DISPLAY banner appears automatically.
It displays the current track and the amount of time the track has been
playing, the total amount of time on the disc and the current time
running on the disc.
PressDISPLAYon the remote control to see the DISPLAY banner.
•PressDISPLAYonce: Single Elapsed appears along with the current
track playing and the time of that track.
•PressDISPLAYtwice: Single Remain appears along with the current
track playing and the amount of time left.
•PressDISPLAYthree times: Total Elapsed appears along with the
current track playing and the total time playing on CD.
•PressDISPLAYfour times: Total Remain appears along with the
current track playing and the amount of time left on CD.
Press theREPEATon the remote control to repeat either the currently
playing track or the entire CD.
Playing an MP3 Disc
MP3 is a format for storing digital audio. An audio CD-quality song
compressed into the MP3 format has very little loss of quality, while
taking up much less space. You can play CD-R discs encoded in MP3
format in your DVD player.
Selecting Folders and Songs
When you insert an MP3 disc in the player, an MP3 audio-navigation
screen appears automatically. You can change folders and songs by
navigating the file system. The DVD player plays the songs in the order
you burned them to the disc.
1. If a disc is playing, pressDISPLAYon the remote control, and then
pressCH +andCH -to go through the folder list on the left side of
the navigation screen.
2. Highlight the folder you want, and then pressENTER.
3. PressCH +andCH -to go through the song list and highlight the
song you want. PressENTERto begin playing the highlighted song.
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•Do not leave playing devices in your vehicle during extreme conditions
as it could cause them damage. See your device’s manual for further
information.
•Do not attempt to service or repair the system. See your authorized
dealer.
For your safety, some SYNC functions are speed-dependent. Their use is
limited to when your vehicle is traveling at speeds under 3 mph
(5 km/h).
Make sure that you review your device’s manual before using it with
SYNC.
Privacy Information
When a cellular phone is connected to SYNC, the system creates a
profile within your vehicle that is linked to that cellular phone. This
profile is created in order to offer you more cellular features and to
operate more efficiently. Among other things, this profile may contain
data about your cellular phone book, text messages (read and unread),
and call history, including history of calls when your cell phone was not
connected to the system. In addition, if you connect a media device,
the system creates and retains an index of supported media content.
The system also records a short development log of approximately
10 minutes of all recent system activity. The log profile and other system
data may be used to improve the system and help diagnose any problems
that may occur.
The cellular profile, media device index, and development log remain in
the vehicle unless you delete them and are generally accessible only in
the vehicle when the cellular phone or media player is connected. If you
no longer plan to use the system or the vehicle, we recommend you
perform a Master Reset to erase all stored information.
System data cannot be accessed without special equipment and access to
the vehicle’s SYNC module. Ford Motor Company and Ford of Canada do
not access the system data for any purpose other than as described
absent consent, a court order, or where required by law enforcement,
other government authorities, or other third parties acting with lawful
authority. Other parties may seek to access the information
independently of Ford Motor Company and Ford of Canada. For further
privacy information, see the sections on 911 Assist, Vehicle Health
Report, and Traffic, Directions and Information.
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When you select: You can:
Phonebook1,2Allows you to access your downloaded
phonebook.
1. Press OK to confirm and enter. If your
phonebook has fewer than 255 listings, they
appear alphabetically in flat file mode. If there
are more, they are organized into alphabetical
categories.
2. Scroll until the desired contact appears, then
press OK.
3. Press OK or the phone button.
Text Message
1Enables you to send, download and delete text
messages.
Phone Settings
1Allows you to view your phone’s status, set ring
tones, select your message notification, change
phone book entries and automatically download
your cellular phone among other features.
SYNC Services
3Access the SYNC services portal where you can
request various types of information, traffic
reports and directions.
911 Assist
4Place an emergency call to a 911 operator for
you after an accident (if the feature is used
properly).
Vehicle Health
Report
3Create and receive a diagnostic report card on
your vehicle.
Mobile Apps
3Interact with SYNC-capable mobile applications
on your smartphone.
System SettingsAccess Bluetooth Devices menu listings (add,
connect, set as primary, on/off, delete) as well
as Advanced menu listings (prompts,
languages, defaults, master reset, install
application and system information).
Exit Phone MenuExit the phone menu by pressing OK.
1This is a phone-dependent feature.2This is a phone-dependent and speed-dependent feature.3If equipped, United States only.4If equipped, United States and Canada only.
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System Settings
System Settings provide access to your Bluetooth Devices and
Advanced menu features. Use the arrow buttons to scroll through the
menu options.
The Bluetooth Devices menu allows you to add, connect, delete and set a
phone as primary as well as turn your Bluetooth feature on and off.
The Advanced menu allows you to access and set prompts, languages,
defaults, perform a master reset, install an application and view system
information.
Bluetooth Devices Menu Options
This menu allows you to add, connect, delete, set a phone as primary,
and turn Bluetooth on or off.
1. Press the phone button to enter the Phone Menu.
2. Scroll until System Settings appears and press OK.
3. Scroll until Bluetooth Devices appears and select OK.
4. Scroll to select from the following options:
If you select: You can:
Add Bluetooth
Device
*SeeUsing SYNC with your phoneearlier in
this chapter for pairing instructions.
Connect Bluetooth
DeviceConnect a previously paired
Bluetooth-enabled phone.
1. Press OK to select and view a list of
previously paired phones.
2. Scroll until the desired device is chosen,
then press OK to connect the phone.
Note:Only one device can be connected at a
time. When another phone is connected, the
previous one is disconnected.
Set Primary PhoneSet a previously paired phone as your primary
phone.
Press OK to select and scroll to select the
desired phone. Press OK to confirm.
Note:SYNC attempts to connect with the
primary phone at every ignition cycle. When a
phone is selected as primary, it appears first
in the list and is marked with an asterisk (*).
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If you select: You can:
Set Bluetooth On/OffTurn the Bluetooth feature on and off.
Press OK and scroll to toggle between On and
Off. When the desired selection is chosen,
press OK.
Note:Turning Bluetooth off disconnects all
Bluetooth devices and deactivates all
Bluetooth features.
Delete DeviceDelete a paired phone.
Press OK and scroll to select the device.
Press OK to confirm.
Delete All DevicesDelete all previously paired phones (and all
information originally saved with those
phones).
Press OK to select.
ReturnExit the current menu.
*This is a speed-dependent feature.
Advanced Menu Options
This menu allows you to access settings such as prompts, languages,
defaults, perform a master reset, install an application and view system
information.
1. Press the phone button to enter the Phone Menu.
2. Scroll until System Settings appears and press OK.
3. Scroll until Advanced appears and select OK.
4. Scroll to select from the following options:
If you select: You can:
PromptsGet help from SYNC by using questions,
helpful hints or asking you for a specific
action. To turn these prompts on or off:
1. Press OK to select and scroll to select
between on or off.
2. Press OK when the desired selection
appears in the display. SYNC takes you back
to the Advanced menu.
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If you select: You can:
LanguagesChoose between English, Espanol and
Francais. Once selected, all of SYNC’s radio
displays and prompts are in the selected
language.
1. Press OK to select and then scroll through
the languages.
2. Press OK when the desired selection
appears in the display. If you change the
language setting, the display indicates that
the system is updating. When complete, SYNC
takes you back to the Advanced menu.
Factory DefaultsReturn to the factory default settings. This
selection does not erase your indexed
information (phonebook, call history, text
messages and paired devices).
1. Press OK to select and then press OK again
when Restore Defaults? appears in the display.
2. Press OK to confirm.
Master ResetCompletely erase all information stored on
SYNC (phonebook, call history, text messages
and paired devices) and return to the factory
default settings.
Press OK to select. The display indicates
when complete and SYNC takes you back to
the Advanced menu.
Install ApplicationInstall applications you have downloaded.
Press OK and scroll to select. Press OK to
confirm.
System InfoAccess the Auto Version number as well as
the FPN number.
Press OK to select.
MAP ProfileThis is a Bluetooth component which can
further help your phone with the exchange of
text messages.
ReturnExit the current menu.
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