GETTING THE SERVICES YOU NEED
Warranty repairs to your vehicle must be performed by an authorized
dealer. While any authorized dealer handling your vehicle line will
provide warranty service, we recommend you return to your selling
authorized dealer who wants to ensure your continued satisfaction.
Please note that certain warranty repairs require special training,
equipment or both, so not all authorized dealers are authorized to
perform all warranty repairs. This means that, depending on the
warranty repair needed, you may have to take your vehicle to another
authorized dealer.
A reasonable time must be allowed to perform a repair after taking your
vehicle to the authorized dealer. Repairs will be made using Ford or
Motorcraft parts, or remanufactured or other parts that are authorized by
Ford.
Away from Home
If you are away from home when your vehicle needs service, contact the
Ford Customer Relationship Center or use the online resources listed
below to find the nearest authorized dealer.
In the United States:
Mailing Address
Ford Motor Company
Customer Relationship Center
P.O. Box 6248
Dearborn, MI 48121
Telephone
1-800-392-3673 (FORD)
(TDD for the hearing impaired: 1-800-232-5952)
Online
Additional information and resources are available online at
www.fordowner.com.
These are some of the items that can be found online:
•U.S. Dealer Locator by Dealer Name, City/State, or Zip Code
•Owner Manuals
•Maintenance Schedules
•Recalls
•Ford Extended Service Plans
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GENERAL INFORMATION
WARNING:Turn off the power running boards, if equipped,
before working under the vehicle, jacking or placing any object
under the vehicle. Never place your hand between the extended
running board and the vehicle. A moving running board may cause
injury.
Have your vehicle serviced regularly to help maintain its roadworthiness
and resale value. There is a large network of Ford authorized dealers
that are there to help you with their professional servicing expertise.
We believe that their specially trained technicians are best qualified to
service your vehicle properly and expertly. They are supported by a wide
range of highly specialized tools developed specifically for servicing your
vehicle.
To help you service your vehicle, we providescheduled maintenance
informationwhich makes tracking routine service easy.
If your vehicle requires professional service, your authorized dealer
can provide the necessary parts and service. Check your warranty
information to find out which parts and services are covered.
Use only recommended fuels, lubricants, fluids and service parts
conforming to specifications. Motorcraft® parts are designed and built to
provide the best performance in your vehicle.
Precautions
•Do not work on a hot engine.
•Make sure that nothing gets caught in moving parts.
•Do not work on a vehicle with the engine running in an enclosed
space, unless you are sure you have enough ventilation.
•Keep all open flames and other burning material (such as cigarettes)
away from the battery and all fuel related parts.
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ENGINE OIL DIPSTICK
A. MIN
B. MAX
ENGINE OIL CHECK
Refer to thescheduled maintenance informationfor the appropriate
intervals for checking the engine oil.
1. Make sure the vehicle is on level ground.
2. Turn the engine off and wait 15 minutes for the oil to drain into the
oil pan.
3. Set the parking brake and ensure the gearshift is securely latched in P
(Park).
4. Open the hood. Protect yourself from engine heat.
5. Locate and carefully remove the engine oil level dipstick. See the
Under Hood Overviewin this chapter for location of dipstick.
6. Wipe the dipstick clean. Insert the dipstick fully, then remove it again.
If the oil level is between the lower and upper holes or between the MIN
and MAX marks (depending on application), the oil level is acceptable.
DO NOT ADD OIL.
If the oil level is below the lower hole or the MIN mark, add enough oil
to raise the level within the lower and upper holes or within the
MIN-MAX range.
Oil levels above the upper hole or the MAX mark may cause engine
damage. Some oil must be removed from the engine by an authorized
dealer.
7. Put the dipstick back in and ensure it is fully seated.
AB
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Adding Engine Oil
Note:Do not remove the engine oil level dipstick or the filler cap when
the engine is running.
Note:Do not add engine oil further than the MAX mark. Oil levels above
the MAX mark may cause engine damage.
Only use oils certified for gasoline engines by the
American Petroleum Institute (API). An oil with this
trademark symbol conforms to the current engine and
emission system protection standards and fuel
economy requirements of the International Lubricants
Specification Advisory Council (ILSAC), comprised of
U.S. and Japanese automobile manufacturers.
1. Check the engine oil level.
2. If the engine oil level is not within the normal range, add engine oil
that meets Ford specifications. SeeCapacities and Specificationsfor
more information. Remove the engine oil filler cap and use a funnel to
pour the engine oil into the opening.
3. Recheck the engine oil level. Make sure the oil level is not above the
normal operating range on the engine oil level dipstick.
4. Install the dipstick and ensure it is fully seated.
5. Fully install the engine oil filler cap by turning the filler cap clockwise
until three clicks are heard or until the cap is fully seated.
ENGINE COOLANT CHECK
Checking the Engine Coolant
When the engine is cold, check the concentration and level of the engine
coolant at the intervals listed in theScheduled Maintenance
Information.
Note:Make sure that the level is between the MIN and MAX marks on
the coolant reservoir.
Note:Coolant expands when it is hot. The level may extend beyond the
MAX mark.
Note:If the level is at the MIN mark, below the MIN mark, or empty,
add coolant immediately. SeeAdding Engine Coolantin this chapter.
The coolant concentration should be maintained within 48% to 50%, which
equates to a freeze point between -30°F (-34°C) and -34°F (-37°C).
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AUTOMATIC TRANSMISSION FLUID CHECK
Note:Transmission fluid should be checked by an authorized dealer.
If required, fluid should be added by an authorized dealer.
The automatic transmission does not have a transmission fluid dipstick.
Refer to yourscheduled maintenance informationfor scheduled
intervals for fluid checks and changes. Your transmission does not
consume fluid. However, the fluid level should be checked if the
transmission is not working properly, (i.e., if the transmission slips or
shifts slowly) or if you notice some sign of fluid leakage.
Do not use supplemental transmission fluid additives, treatments or
cleaning agents. The use of these materials may affect transmission
operation and result in damage to internal transmission components.
BRAKE FLUID CHECK
Fluid levels between the MIN and MAX lines are within the normal
operating range; there is no need to add fluid. If the fluid levels are
outside of the normal operating range, the performance of the system
could be compromised; seek service from your authorized dealer
immediately.
POWER STEERING FLUID CHECK
Check the power steering fluid. Refer toscheduled maintenance
information.
1. Start the engine and let it run until it reaches normal operating
temperature (the engine coolant temperature gauge indicator will be
near the center of the normal area between H and C).
2. While the engine idles, turn the steering wheel left and right several
times.
3. Turn the engine off.
4. Check the fluid level in the reservoir. It should be between the MIN
and MAX lines. Do not add fluid if the level is in this range.
5. If the fluid is low, add fluid in small amounts, continuously checking
the level until it reaches the range between the MIN and MAX lines.
Be sure to put the cap back on the reservoir. Refer to theCapacities
and Specificationschapter for the proper fluid type.
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4. To attach the new wiper to the
wiper arm, align the cross pin and
keyway (denoted with the arrows)
and firmly press the wiper blade
into the wiper arm until an audible
snap is heard.
If you find this procedure too difficult, please see your dealer.
AIR FILTER CHECK
WARNING:To reduce the risk of vehicle damage and or
personal burn injuries, do not start your engine with the air
cleaner removed and do not remove it while the engine is running.
Note:Failure to use the correct air filter element may result in severe
engine damage. The customer warranty may be void for any damage to
the engine if the correct air filter element is not used.
When changing the air filter element, use only the air filter element
listed. SeeMotorcraft® Part Numbersin theCapacities and
Specificationschapter.
SeeScheduled Maintenance Informationfor the appropriate intervals
for changing the air filter element.
Note:Failure to use the correct air filter element may result in severe
engine damage. The customer warranty may be void for any damage to
the engine if the correct air filter element is not used.
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The tires should also be balanced periodically. An unbalanced tire and
wheel assembly may result in irregular tire wear.
Tire Rotation
Note:If your tires show uneven wear ask an authorized dealer to check
for and correct any wheel misalignment, tire imbalance or mechanical
problem involved before tire rotation.
Note:Your vehicle may be equipped with a dissimilar spare tire and
wheel assembly. A dissimilar spare tire and wheel assembly is defined as
a spare tire or wheel that is different in brand, size or appearance from
the road tires and wheels. If you have a dissimilar spare tire and wheel
assembly, it is intended for temporary use only and should not be used
in a tire rotation.
Note:After having your tires rotated, inflation pressure must be checked
and adjusted to the vehicle requirements.
Rotating your tires at the recommended interval (as indicated in your
scheduled maintenance information) will help your tires wear more
evenly, providing better tire performance and longer tire life.
•
Rear-wheel drive
vehicles/Four-wheel drive vehicles
(front tires at left of diagram)
Sometimes irregular tire wear can be corrected by rotating the tires.
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Item Capacity Ford part nameFord part number /
Ford specification
3We have designed your engine to use Motorcraft motor oils or equivalent oil brands that meet our
specifications. Motor oils of the recommended viscosity grade that meet API SN requirements and display
the API Certification Mark for gasoline engines are also acceptable.4Do not use API S category oils labeled as SN, SM, SL or lower category unless the label also displays the
API certification mark. These oils do not meet all the requirements of your vehicles engine and emission
system.5Do not use supplemental engine oil additives in your engine. They are unnecessary and could lead to
engine damage that is not covered by your Ford warranty.6Automatic transmissions that require MERCON™ LV should only use MERCON LV fluid. Refer to
scheduled maintenance informationto determine the correct service interval. Use of any fluid other than
the recommended fluid may cause transmission damage.7Indicates only approximate dry-fill capacity. Some applications may vary based on cooler size and if
equipped with an in-tank cooler.8Your vehicle’s rear axle is filled with a synthetic rear axle lubricant and is considered lubricated for life.
These lubricants are not to be checked or changed unless a leak is suspected, service is required or the axle
has been submerged in water. The axle lubricant should be changed any time the axle has been submerged
in water.9Add 4 oz. (118 ml) of Additive Friction Modifier XL-3 or equivalent for complete refill of Ford limited slip
rear axles.10Warning:The air conditioning refrigerant system contains refrigerant R–134a under high pressure.
Opening and air conditioning refrigerant system can cause personal injury. Only qualified personnel should
service the air conditioning refrigerant system.
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