
Pairing a Phone for the First Time
Note:SYNC can support downloading up
to approximately 1000 entries per
Bluetooth-enabled cellular phone.
Note:Make sure to switch on the ignition
and the radio. Put the transmission in
position P.
Note:To scroll through the menus, press
the up and down arrows on your audio
system.
Wirelessly pairing your phone with SYNC
allows you to make and receive hands-free
calls.
1. Press the phone button. When the
display indicates there is no phone
paired, press OK.
2. When Find SYNC appears in the
display, press OK.
3. Put your phone into Bluetooth
discovery mode. See your device's
manual if necessary.
4. When prompted on your phone's
display, enter the six-digit PIN provided
by SYNC in the radio display. The
display indicates when the pairing is
successful.
Depending on your phone's capability and
your market, the system may prompt you
with questions, such as setting the current
phone as the primary phone (the phone
SYNC automatically tries to connect with
first upon vehicle start-up) and
downloading your phonebook.
Pairing Subsequent Phones
Note:Make sure to switch on the ignition
and the radio. Put the transmission in
position P.
Note:To scroll through the menus, press
the up and down arrows on your audio
system.1. Press the phone button, and then scroll
to System Settings. Press OK.
2. Scroll to Bluetooth Devices. Press OK.
3. Scroll to Add Bluetooth Device. Press
OK.
4. When Find SYNC appears in the
display, press OK.
5. Put your phone into Bluetooth
discovery mode. See your phone's
manual if necessary.
6. When prompted on your phone's
display, enter the six-digit PIN provided
by SYNC in the radio display. The
display indicates when the pairing is
successful.
The system then prompts with questions,
such as if you would like to set the current
phone as the primary phone (the phone
SYNC automatically tries to connect with
first upon vehicle start-up) and download
your phone book.
Phone Voice Commands
Press the voice icon and say "Phone". Say
any of the following:
"PHONE"
"Call
"Call
"Call
"Call
"Call
"Call
"Call history incoming"2
"Call history missed"2
291
SYNC™

1. Press the phone button to enter the
phone menu
2. Scroll to System Settings. Press OK.3. Scroll to Bluetooth Devices. Press OK.
4. Scroll to select from the following
options:
You can: If you select:
See Using SYNC™ With Your Phone (page 290).
Add Bluetooth Device*
Connect a previously paired Bluetooth-enabled phone.**Connect Bluetooth Device
1. Press OK to select and view a list of previously paired
phones.
2. Scroll until you find the desired device, and then press
OK to connect the phone.
Set a previously paired phone as your primary phone. Set as Primary Phone
Press OK to select and scroll to select the desired phone.
Press OK to confirm.
SYNC attempts to connect with the primary phone at every
ignition cycle. When you select a phone as a primary phone,
it appears first in the list and the system marks it with an
asterisk.
Turn the Bluetooth feature on and off. Set Bluetooth
Press OK and scroll to toggle between On and Off. Make
a selection, and then press OK.
Setting Bluetooth to off disconnects all Bluetooth devices
and turns off all Bluetooth features.
Delete a paired phone. Delete Device
Press OK and scroll to select the device. Press OK to
confirm.
Delete all previously paired phones (and all information
originally saved with those phones). Delete All Devices
Press OK to select.
Exit the current menu. Return
* This is a speed-dependent feature.**You can only connect one device at a time. When another phone is connected, the
previous one is disconnected.
299
SYNC™

This system uses a four-corner strategy to
provide quick access to several vehicle
features and settings. The touchscreen
provides easy interaction with your cellular
phone, multimedia, climate control and
navigation system. The corners display any
active modes within those menus, such as
phone status or the climate temperature.
Note:Some features are not available while
your vehicle is moving.
Note:You can also directly access the
Home screen and Information screen by
pressing the Home ("house" icon) and
Information ("i" icon) buttons on your
steering wheel controls.
Note:Your system is equipped with a
feature that allows you to access and
control audio features for 30 minutes after
you switch the ignition off (and no doors
open).
PHONE
Press to select any of the following:
• Phone
• Quick Dial
• Phonebook
• History
• Messaging
• Settings
NAVIGATION
Press to select any of the following:
• My Home
• Favorites
• Previous Destinations
• Point of Interest
• Emergency
• Street Address
• Intersection
• City Center
• Map
• Edit Route Cancel RouteCLIMATE
Press to select any of the following:
• Driver Settings
• Recirculated Air
• Auto
•Dual
• Passenger Settings
•A/C
•Defrost
E142607
SETTINGS
Press to select any of the following:
• Clock
• Display
• Sound
• Vehicle
• Settings
• Help
E142613
HOME
Press to access your home
screen. Depending on your
vehicle’s option package and software,
your screens may vary in appearance from
the descriptions in this section. Your
features may also be limited depending on
your market. Check with an authorized
dealer for availability.
E142608
INFORMATION
Press to select any of the following:
• Services
• Travel Link
• Alerts
• Calendar
• Apps
ENTERTAINMENT
321
MyFord Touch™ (If Equipped)

Voice control
Candidate lists are possible results from your voice
commands. The system simply makes a best guess at
your request with these turned off. Phone Candidate Lists
This allows you to adjust the system’s voice volume level. Voice Control Volume
* Even with confirmation prompts turned off, the system may occasionally ask you to
confirm settings
Media Player
E142607
Press the Settings icon >
Settings > Media Player, then
select from the following:
Media player
When this feature is on, the system automatically switches
to the media source upon initial connection. This allows
you to listen to music during the indexing process. When
this feature is off, the system does not automatically
switch to the inserted media source. Autoplay
Select to connect, disconnect, add or delete a device. You
can also set a device as your favorite so that the system
automatically attempts to connect to that device at every
ignition cycle. Bluetooth Devices
When this feature is on, the system automatically indexes
media on your connected Bluetooth device. Index Bluetooth Audio
Devices
This allows you to view the version level of the Gracenote
Database. Gracenote Database Info
With this feature on, the Gracenote Database supplies
metadata information for your music files. This overrides
information from your device. This feature defaults to off. Gracenote Mgmt
With this feature on, the Gracenote Database supplied
cover art for your music files. This overrides any art from
your device. This feature defaults to Media Player. Cover Art Priority
Navigation
E142607
Press the Settings icon >
Settings > Navigation, then
select from the following:
331
MyFord Touch™ (If Equipped)

This feature allows you to plug in media
playing devices, memory sticks, flash drives
or thumb drives, and charge devices if they
support this feature.
In order to playback video from your iPod
or iPhone, you must have a special
combination USB/RCA composite video
cable (which you can buy from Apple).
When you connect the cable to your iPod
or iPhone, plug the other end into both the
RCA jacks and the USB port.
Playing Music from Your Device
E142611
Insert your device and select the
SD Card or USB tab once the
system recognizes it. You can
then select from the following options:
Repeat
This feature replays the currently playing
song or album.
Shuffle
Touch this button to play music on the
selected album or folder in random order.
Similar Music
This feature allows you to choose music
similar to what is currently playing.
More Info
Touch this button to see disc information
such as current track, artist name, album
and genre.
Options
Touch this button to view and adjust
various media settings.
Sound Settings allows you to adjust
settings for:
•Bass
• Midrange
• Treble• Balance and Fade
• DSP (Digital Signal processing)
• Occupancy Mode
• Speed Compensated Volume.
Note:Your vehicle may not have all these
sound settings.
Media Player Settings allows you to
select more settings, which is under Media
Player. See Settings (page 327).
Device Information displays software
and firmware information about the
currently connected media device.
Update Media Index indexes your device
when you connect it for the first time and
each time the content changes (such as
adding or removing tracks) to make sure
you have the latest voice commands
available for all media on the device.
Browse
This feature allows you to view the
contents of the device. It also allows you
to search by categories, such as genre,
artist or album.
If you want to view song information such
as Title, Artist, File, Folder, Album, and
Genre, touch the on-screen album art.
You can also touch What’s Playing to
hear how the system pronounces the
current band and song. This can be helpful
when using voice commands to make sure
the system correctly plays your request.
Playing Video from Your Device
To access and play video from your device,
your vehicle's transmission must be in
position P with the ignition in accessory
mode. See Starting and Stopping the
Engine (page 123).
349
MyFord Touch™ (If Equipped)

Phone A
Quick Dial B
Phonebook C
History D
Messaging E
Settings F
Hands-free calling is one of the main
features of SYNC. Once you pair your
phone, you can access many options using
the touchscreen or voice commands. While
the system supports a variety of features,
many are dependent on your cellular
phone’s functionality.
At a minimum, most cellular phones with
Bluetooth wireless technology support the
following functions:
• Answering an incoming call
• Ending a call
• Using privacy mode
• Dialing a number
• Redialing
• Call waiting notification
• Caller ID.
Other features, such as text messaging
using Bluetooth and automatic phonebook
download, are phone-dependent features.
To check your phone’s compatibility, see
your phone’s user manual and visit
www.SYNCMyRide.com,
www.SYNCMyRide.ca or
www.syncmaroute.ca.
Pairing Your Phone for the First
Time
WARNING
Driving while distracted can result in
loss of vehicle control, crash and
injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any handheld device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving.
The first thing you must do to use the
phone features of SYNC is to pair your
Bluetooth-enabled cellular phone with
SYNC. This allows you to use your phone
in a hands-free manner.
Note:Put the transmission in position P.
Turn on your vehicle ignition and the radio.
1. Touch Add Phone in the upper left
corner of the touchscreen.Find SYNC
appears on the screen, and instructs
you to begin the pairing process from
your device.
2. Make sure that Bluetooth is set to On
and that your cellular phone is in the
proper mode. See your phone’s manual
if necessary.
354
MyFord Touch™ (If Equipped)

Note:Select SYNC, and a six-digit PIN
appears on your device.
3. If prompted to enter a PIN on your
device, it does not support Secure
Simple Pairing. To pair, enter the PIN
displayed on the touchscreen. Skip the
next step.
4. When prompted on your phone’s
display, confirm that the PIN provided
by SYNC matches the PIN displayed
on your cellular phone.
5. The display indicates when the pairing
is successful.
SYNC may prompt you with more phone
options. For more information on your
phone's capability, see your phone's
manual and visit the website.
Pairing Subsequent Phones
Note:Put the transmission in position P.
Turn on your vehicle ignition and the radio.
1. Press the Phone corner of the
touchscreen > Settings > BT Devices
> Add Device.
2. Make sure that Bluetooth is set to On
and that your cellular phone is in the
proper mode. See your phone’s manual
if necessary.
Note:Select SYNC, and a six-digit PIN
appears on your device.
3. If prompted to enter a PIN on your
device, it does not support Secure
Simple Pairing. To pair, enter the PIN
displayed on the touchscreen. Skip the
next step.
4. When prompted on your phone’s
display, confirm that the PIN provided
by SYNC matches the PIN displayed
on your cellular phone.
5. The display indicates when the pairing
is successful.SYNC may prompt you with more phone
options. For more information on your
phone's capability, see your phone's
manual and visit the website.
Making Calls
E142599
Press the voice button on your
steering wheel controls. When
prompted, say, "Call
or say "Dial", then the desired number.
E142632
To end the call or exit phone
mode, press this phone button.
Receiving Calls
During an incoming call, an audible tone
sounds. Call information appears in the
display if it is available.
Accept the call by pressing
Accept on the touchscreen or
by pressing this phone button on
your steering wheel controls.
E142632
Reject the call by pressing
Reject on the touchscreen or by
pressing this phone button on
your steering wheel controls.
Ignore the call by doing nothing. SYNC logs
it as a missed call.
Phone Menu Options
Press the top left corner on your
touchscreen to select from the following
options:
Phone
Touch this button to access the on-screen
numerical pad to enter a number and place
a call. During an active call, you can also
choose to:
• Mute the call
• Put the call on hold
• Turn on the privacy feature
355
MyFord Touch™ (If Equipped)

4
4WDSee: Four-Wheel Drive.....................................140
A
A/CSee: Climate Control..........................................101About This Manual...........................................7Protecting the Environment................................7ABSSee: Brakes............................................................145ABS driving hintsSee: Hints on Driving With Anti-Lock
Brakes................................................................145
Accessories...................................................380Exterior style.......................................................380
Interior style.........................................................380
Lifestyle.................................................................380
Peace of mind....................................................380
AccessoriesSee: Replacement Parts
Recommendation.............................................11
Active Park Assist.........................................152Automatic Steering into Parking
Space.................................................................153
Deactivating the Park Assist Feature..........154
Troubleshooting the System..........................155
Using Active Park Assist...................................152
Adjusting the Headlamps........................220Horizontal Aim Adjustment............................221
Vertical Aim Adjustment................................220
Adjusting the Steering Wheel...................66
Airbag Disposal...............................................43
Air Conditioning
See: Climate Control..........................................101AlarmSee: Anti-Theft Alarm........................................65Ambient Lighting.............................................77
Anti-Theft Alarm............................................65
Arming the Alarm.................................................65
Disarming the Alarm...........................................65
Appendices....................................................382Audible Warnings and Indicators.............87
Automatic Transmission Warning
Chime...................................................................87
Engine On Warning Chime................................87
Headlamps On Warning Chime......................87
Key in Ignition Warning Chime.........................87
Keyless Warning Alert ........................................87
Parking Brake On Warning Chime..................87
Audio Control..................................................66Type 1.........................................................................67
Type 2........................................................................67
Audio System................................................267General Information..........................................267Audio unit - Vehicles With:
AM/FM/CD/SYNC/Satellite
Radio..............................................................272
Audio unit - Vehicles With:
AM/FM/CD/SYNC....................................270
Audio unit - Vehicles With:
AM/FM/CD.................................................268
Audio unit - Vehicles With: Premium
AM/FM/CD..................................................274
Audio unit - Vehicles With: Sony
AM/FM/CD..................................................276
Menu Structure....................................................277Autolamps.........................................................73
Automatic Climate Control......................102
Temperature Control.........................................103Automatic Transmission............................136Brake-Shift Interlock..........................................137
If Your Vehicle Gets Stuck In Mud or
Snow..................................................................138
SelectShift Automatic®
Transmission...................................................136
Understanding the Positions of Your
Automatic Transmission.............................136
Automatic Transmission Fluid
Check..............................................................215
Autowipers........................................................70
Auxiliary Input Jack.....................................284
Auxiliary Power Points................................120
110 Volt AC Power Point...................................120
12 Volt DC Power Point.....................................120
Locations...............................................................120
415
Index