2014 FORD ESCAPE maintenance

GETTING THE SERVICES YOU
NEED
Warranty repairs to your vehicle must be
performed by an authorized dealer. While
any authorized dealer handling your vehicle
line will provide warranty service, we
recommend you return to your selling
authorized dealer who wants to ensure
your continued satisfaction.
Please note that certain warranty repairs
require special training and equipment, so
not all authorized dealers are authorized
to perform all warranty repairs. This means
that, depending on the warranty repair
needed, you may have to take your vehicle
to another authorized dealer.
A reasonable time must be allowed to
perform a repair after taking your vehicle
to the authorized dealer. Repairs will be
made using Ford or Motorcraft® parts, or
remanufactured or other parts that are
authorized by Ford.
Away From Home
If you are away from home when your
vehicle needs service, contact the Ford
Customer Relationship Center or use the
online resources listed below to find the
nearest authorized dealer.
In the United States:
Mailing address
Ford Motor Company
Customer Relationship Center
P.O. Box 6248
Dearborn, MI 48121
Telephone
1-800-392-3673 (FORD)
(TDD for the hearing impaired:
1-800-232-5952)
Online
Additional information and resources are
available online at www.fordowner.comThese are some of the items that can be
found online:
• U.S. dealer locator by Dealer Name,
City/State, or Zip Code
• Owner Manuals
• Maintenance Schedules
• Recalls
• Ford Extended Service Plans
• Ford Genuine Accessories
• Service specials and promotions.
In Canada:
Mailing address
Customer Relationship Centre
Ford Motor Company of Canada, Limited
P.O. Box 2000
Oakville, Ontario L6K 0C8
Telephone
1-800-565-3673 (FORD)
Online
www.ford.ca
Additional Assistance
If you have questions or concerns, or are
unsatisfied with the service you are
receiving, follow these steps:
1. Contact your Sales Representative or
Service Advisor at your selling/servicing
authorized dealer.
2. If your inquiry or concern remains
unresolved, contact the Sales Manager,
Service Manager or Customer Relations
Manager.
3. If you require assistance or clarification
on Ford Motor Company policies,
please contact the Ford Customer
Relationship Center.
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Customer Assistance

GENERAL INFORMATION
Have your vehicle serviced regularly to help
maintain its roadworthiness and resale
value. There is a large network of Ford
authorized dealers that are there to help
you with their professional servicing
expertise. We believe that their specially
trained technicians are best qualified to
service your vehicle properly and expertly.
They are supported by a wide range of
highly specialized tools developed
specifically for servicing your vehicle.
To help you service your vehicle, we
provide scheduled maintenance
information which makes tracking routine
service easy. See Scheduled
Maintenance (page 400).
If your vehicle requires professional service,
your authorized dealer can provide the
necessary parts and service. Check your
warranty information to find out which
parts and services are covered.
Use only recommended fuels, lubricants,
fluids and service parts conforming to
specifications. Motorcraft® parts are
designed and built to provide the best
performance in your vehicle.
Precautions
• Do not work on a hot engine.
• Make sure that nothing gets caught in
moving parts.
• Do not work on a vehicle with the
engine running in an enclosed space,
unless you are sure you have enough
ventilation.
• Keep all open flames and other burning
material (such as cigarettes) away
from the battery and all fuel related
parts.
Working with the Engine Off
1. Set the parking brake and shift to P
(Park).
2. Turn off the engine and remove the key
(if equipped).
3. Block the wheels.
Working with the Engine On
WARNING
To reduce the risk of vehicle damage
and/or personal burn injuries, do not
start your engine with the air cleaner
removed and do not remove it while the
engine is running.
1. Set the parking brake and shift to P
(Park).
2. Block the wheels
OPENING AND CLOSING THE
HOOD
Opening the Hood
E142457
1. Pull the hood release handle.
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Maintenance

E142458
2. Move the catch to the right.
E87786
3. Open the hood and support it with the
prop rod.
Closing the Hood
1. Remove the prop rod from the catch
and secure properly after use.
2. Lower the hood and allow it to drop
from under its own weight for the last
8 - 11 inches (20 – 30 centimeters).
Note:Make sure that you have closed the
hood properly.
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Maintenance

UNDER HOOD OVERVIEW - 1.6L ECOBOOST™
E157261
Engine coolant reservoir A
Engine oil filler cap B
Brake fluid reservoir C
Battery D
Power distribution box E
Air filter assembly F
Engine oil dipstick G
Windshield washer fluid reservoir cap H
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Maintenance

UNDER HOOD OVERVIEW - 2.0L ECOBOOST™
ABCDE
FGH
E146022
Engine coolant reservoir A
Engine oil dipstick B
Brake fluid reservoir C
Battery D
Power distribution box E
Air filter assembly F
Engine oil filler cap G
Windshield washer fluid reservoir H
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Maintenance

UNDER HOOD OVERVIEW - 2.5L
ACBDEGF
HE146023
Windshield washer fluid reservoir A
Engine coolant reservoir B
Engine oil filler cap C
Engine oil dipstick D
Brake fluid reservoir E
Battery F
Power distribution box G
Air filter assembly H
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Maintenance

ENGINE OIL DIPSTICK - 1.6L
ECOBOOST™
E146020
MIN A
MAX B
ENGINE OIL DIPSTICK - 2.0L
ECOBOOST™/2.5L
E142462
MIN A
MAX B
ENGINE OIL CHECK
Note:Check the level before starting the
engine.Note:Make sure that the level is between
the MIN and the MAX marks.
1. Make sure that your vehicle is on level
ground.
2. Turn the engine off and wait 10 minutes
for the oil to drain into the oil pan.
3. Remove the dipstick and wipe it with
a clean, lint-free cloth. Replace the
dipstick and remove it again to check
the oil level.
If the level is at the MIN mark, add oil
immediately.
Adding Engine Oil
Note:Do not remove the filler cap when
the engine is running.
Note:Do not add oil further than the MAX
mark. Oil levels above the MAX mark may
cause engine damage.
E142732
Only use oils certified for gasoline engines
by the American Petroleum Institute (API).
An oil with this trademark symbol
conforms to the current engine and
emission system protection standards and
fuel economy requirements of the
International Lubricants Specification
Advisory Council (ILSAC), comprised of
U.S. and Japanese automobile
manufacturers.
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Maintenance

1. Remove the filler cap.
2. Add engine oil that meets the Ford
specifications. See Capacities and
Specifications (page 261).
3. Replace the filler cap. Turn it until you
feel a strong resistance.
Resetting the Oil Life Monitoring
System
Note:Reset the oil life monitoring only after
an oil change.
1. Turn the ignition key to the on position.
Do not start the engine. For vehicles
with push-button start, press and hold
the start button for two seconds
without pressing the brake pedal. Do
not attempt to start the engine.
2. Press both the accelerator and brake
pedals at the same time.
3. Keep both pedals fully pressed.
4. After three seconds, the Service: Oil
reset in prog. message will be
displayed.
5. After 25 seconds, the Service: Oil reset
complete message will be displayed.
6. Release both the accelerator and brake
pedals.
7. The Service: Oil reset complete
message will no longer be displayed.
8. Rotate the key to the off position. For
vehicles with push-button start, press
the start button to turn the vehicle off
completely.
ENGINE COOLANT CHECK
Checking the Engine Coolant
When the engine is cold, check the
concentration and level of the engine
coolant at the intervals listed in the
scheduled maintenance information. See
Scheduled Maintenance (page 400).Note:Make sure that the level is between
the MIN and MAX marks on the coolant
reservoir.
Note:Coolant expands when it is hot. The
level may extend beyond the MAX mark
Note:If the level is at the MIN mark, below
the MIN mark, or empty, add coolant
immediately. See Adding Engine Coolant
in this chapter.
The coolant concentration should be
maintained within 48% to 50%, which
equates to a freeze point between -30°F
(-34ºC) and -34ºF (-37ºC).
Note:For best results, coolant
concentration should be tested with a
refractometer such as Rotunda tool
300-ROB75240 available from your
authorized dealer. Ford does not
recommend the use of hydrometers or
coolant test strips for measuring coolant
concentrations.
Note:Automotive fluids are not
interchangeable. Do not use engine coolant
or antifreeze or windshield washer fluid
outside of its specified function and vehicle
location.
Adding Engine Coolant
WARNINGS
Do not add engine coolant when the
engine is hot. Steam and scalding
liquids released from a hot cooling
system can burn you badly. Also, you can
be burned if you spill coolant on hot engine
parts.
Do not put engine coolant in the
windshield washer fluid container. If
sprayed on the windshield, engine
coolant could make it difficult to see
through the windshield.
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Maintenance