2014 FORD ESCAPE bluetooth

ON/OFF: Press this button to switch the system off and on. Turn to adjust the
volume. J
MENU: Press this button to access different audio system features. See Menu
Structure later in this section. K
SOUND: Press this button to access settings for Treble, Middle, Bass, Fade
and Balance. Use the up and down arrow buttons to select the various settings.
When you make your selection, press the left and right arrow buttons to change
the settings. Press OK to set or press MENU to exit. Sound settings can be set
for each audio source independently. L
PHONE: Press this button to access the phone features of the SYNC system.
See SYNC™ (page 286). M
MEDIA: Press this button to switch between listening to a CD and the
SYNC-Media menu. To change the SYNC-Media device (such as switching from
a device plugged into the USB port to a Bluetooth audio device), press MENU
and scroll to Select Source. N
RADIO: Press this button to listen to the radio or change radio frequencies.
Press the function buttons below the radio screen to select different radio
functions. O
AUDIO UNIT - VEHICLES WITH:
AM/FM/CD/SYNC/SATELLITE
RADIO
WARNING
Driving while distracted can result in
loss of vehicle control, crash and
injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any hand-held device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving.
Note:You can operate your audio system
for up to one hour after you switch off the
ignition. Press the ON/OFF control to
operate the system with the ignition turned
off. The system automatically turns off after
one hour.
Note:Some features, such as SIRIUS
satellite radio, may not be available in your
location. Check with an authorized dealer.
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Audio System

Sound: Press this button to access settings for Treble, Middle, Bass, Fade and
Balance. Use the up and down arrow buttons to select the various settings.
When you make your selection, press the left and right arrow buttons to change
the settings. Press OK to set or press MENU to exit. Sound settings can be set
for each audio source independently. I
Seek: Press and release these buttons to go to the previous or next preset radio
station or disc track. Press and hold these buttons to fast forward to the previous
or next strong radio station, memory preset or through the current disc track. J
ON/OFF: Press this button to switch the system off and on. Turn to adjust the
volume. K
MENU: Press this button to access different audio system features. See Menu
Structure later in this section. L
PHONE: Press this button to access the phone features of the SYNC system.
See SYNC™ (page 286). M
MEDIA: Press this button to switch between listening to a CD and the
SYNC-Media menu. To change the SYNC-Media device (such as switching from
a device plugged into the USB port to a Bluetooth audio device), press MENU
and scroll to Select Source. N
SIRIUS: Press this button to listen to SIRIUS satellite radio. O
RADIO: Press this button to listen to the radio or change radio frequencies.
Press the function buttons below the radio screen to select different radio
functions. P
AUDIO UNIT - VEHICLES WITH:
PREMIUM AM/FM/CD
WARNING
Driving while distracted can result in
loss of vehicle control, crash and
injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any hand-held device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving.
Note:The CD slot is directly above the
touchscreen.
Note:The MyFord Touch system controls
most of the audio features. See MyFord
Touch™ (page 320).
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Audio System

GENERAL INFORMATION
E142598
SYNC is an in-vehicle communications
system that works with your
Bluetooth-enabled cellular phone and
portable media player. This allows you to:
• Make and receive calls.
• Access and play music from your
portable music player.
• Use 911 Assist, Vehicle Health Report
and SYNC Services (Traffic, Directions
& Information).
*
• Access phonebook contacts and music
using voice commands.
• Stream music from your connected
phone.
• Text message.• Use the advanced voice recognition
system
• Charge your USB device (if your device
supports this).
*These features require activation. See
SYNC™ Applications and Services
(page 301).
Make sure that you review your device's
manual before using it with SYNC.
Support
The SYNC support team is available to
help you with any questions you cannot
answer on your own.
Monday-Saturday, 8:30am-8:00pm EST.
In the United States, call 1-888-270-1055.
In Canada, call 1-800-565-3673.
286
SYNC™

System data cannot be accessed without
special equipment and access to the
vehicle's SYNC module. Ford Motor
Company and Ford of Canada will not
access the system data for any purpose
other than as described absent consent, a
court order, or where required by law
enforcement, other government
authorities, or other third parties acting
with lawful authority. Other parties may
seek to access the information
independently of Ford Motor Company and
Ford of Canada. For further privacy
information, see the sections on 911 Assist,
Vehicle Health Report, and Traffic,
Directions and Information.USING VOICE RECOGNITION
This system helps you control many
features using voice commands. This
allows you to keep your hands on the
wheel and focus on what is in front of you.
Initiating a Voice Session
E142599
Push the voice icon. A tone
sounds and Listening appears in
the display. Say any of the
following:
If You Want To Say
Stream audio from your phone. "Bluetooth audio"
Cancel the requested action. "Cancel"
Access the device connected to the auxiliary input jack. "Line in"
Make calls. "Phone"
Access the SYNC Services portal.
"Services"
*
Return to the main menu. "SYNC"
Access the device connected to your USB port. "USB"
Run a vehicle health report.
"Vehicle health report"
*
Adjust the level of voice interaction and feedback. "Voice settings"
Hear a list of voice commands available in the current
mode. "Help"
* This is an optional feature and available in the United States only.
288
SYNC™

The system: When you say:
Makes a best guess from the media
candidate list. The system may occasion-
ally ask you questions. "Media candidate lists off"
Clarifies your voice command for media
candidates. "Media candidate lists on"
Makes a best guess from the phone
candidate list. The system may occasion-
ally ask you questions. "Phone candidate lists off"
Clarifies your voice command for phone
candidates "Phone candidate lists on"
Helpful Hints
• Make sure the interior of your vehicle is
as quiet as possible. Wind noise from
open windows and road vibrations may
prevent the system from correctly
recognizing spoken commands.
• After pressing the voice icon, wait until
after the tone sounds and Listening
appears before saying a command. Any
command spoken before this does not
register with the system.
• Speak naturally, without long pauses
between words.
• At any time, you can interrupt the
system while it is speaking by pressing
the voice icon.
USING SYNC™ WITH YOUR
PHONE
Hands-free calling is one of the main
features of SYNC. While the system
supports a variety of features, many are
dependent on your cellular phone's
functionality. At a minimum, most cellular
phones with Bluetooth wireless technology
support the following functions:
• Answering an incoming call.
• Ending a call.
• Using privacy mode.
• Dialing a number.
• Redialing.
• Call waiting notification.
• Caller ID.
Other features, such as text messaging
using Bluetooth and automatic phonebook
download, are phone-dependent features.
To check your phone's compatibility, see
your phone's manual and visit
www.SYNCMyRide.com,
www.SYNCMyRide.ca or
www.syncmaroute.ca.
290
SYNC™

Pairing a Phone for the First Time
Note:SYNC can support downloading up
to approximately 1000 entries per
Bluetooth-enabled cellular phone.
Note:Make sure to switch on the ignition
and the radio. Put the transmission in
position P.
Note:To scroll through the menus, press
the up and down arrows on your audio
system.
Wirelessly pairing your phone with SYNC
allows you to make and receive hands-free
calls.
1. Press the phone button. When the
display indicates there is no phone
paired, press OK.
2. When Find SYNC appears in the
display, press OK.
3. Put your phone into Bluetooth
discovery mode. See your device's
manual if necessary.
4. When prompted on your phone's
display, enter the six-digit PIN provided
by SYNC in the radio display. The
display indicates when the pairing is
successful.
Depending on your phone's capability and
your market, the system may prompt you
with questions, such as setting the current
phone as the primary phone (the phone
SYNC automatically tries to connect with
first upon vehicle start-up) and
downloading your phonebook.
Pairing Subsequent Phones
Note:Make sure to switch on the ignition
and the radio. Put the transmission in
position P.
Note:To scroll through the menus, press
the up and down arrows on your audio
system.1. Press the phone button, and then scroll
to System Settings. Press OK.
2. Scroll to Bluetooth Devices. Press OK.
3. Scroll to Add Bluetooth Device. Press
OK.
4. When Find SYNC appears in the
display, press OK.
5. Put your phone into Bluetooth
discovery mode. See your phone's
manual if necessary.
6. When prompted on your phone's
display, enter the six-digit PIN provided
by SYNC in the radio display. The
display indicates when the pairing is
successful.
The system then prompts with questions,
such as if you would like to set the current
phone as the primary phone (the phone
SYNC automatically tries to connect with
first upon vehicle start-up) and download
your phone book.
Phone Voice Commands
Press the voice icon and say "Phone". Say
any of the following:
"PHONE"
"Call "1,2
"Call at home"1,2
"Call at work"1,2
"Call in office"1,2
"Call on mobile OR cell"1,2
"Call on other"1,2
"Call history incoming"2
"Call history missed"2
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SYNC™

"PHONE"
"Call history outgoing"2
"Connections"2
"Dial"1,3
"Go to privacy"
"Hold"
"Join"
"Menu"
2,4
"Phone book "2
"Phone book at home"2
"Phone book at office"2
"Phone book at work" 2
"Phone book on mobile OR
cell"2
"Phone book on other"2
1
This command does not require you to
say "Phone" first.
2 This command is not available until
phone information is completely
downloaded using Bluetooth.
3 See Dial table below.4 See Menu table below.
Phone book commands: When you ask
SYNC to access things such as a
phonebook name or number, the
requested information appears in the
display to view. Press the phone button
and say, "Call" to call the contact.
"DIAL"
"411 (four-one-one)", "911" (nine-one-
one)
"700" (seven hundred)
"800" (eight hundred)
"900" (nine hundred)
"Pound" (#)
"Number <0-9>"
"Asterisk" (*)
"Clear" (deletes all entered digits)
"Delete" (deletes one digit)
"Plus"
"Star"
Note:To exit dial mode, press and hold the
phone button or press MENU to go to the
phone menu.
"MENU"
"(Phone) connections"
"(Phone) settings (message) notification
off"
"(Phone) settings (message) notification
on"
"(Phone) settings (set) phone ringer"
"(Phone) settings (set) ringer 1"
"(Phone) settings (set) ringer 2"
"(Phone) settings (set) ringer 3"
"(Phone) settings (set) ringer off"
"Battery"
"Phone name"
292
SYNC™

You can: When you select:
2. Access the desired contact through SYNC or use voice
commands to place the second call. Once actively in the
second call, press MENU.
3. Scroll to Join Calls, and press OK. Press OK again when
Join Calls? appears.
Access your phonebook contacts. Phonebook
1. Press OK to select, and then scroll through your phone-
book contacts.
2. Press OK again when the desired selection appears in
the display.
3. Press the phone button.
Access your call history log. Call History
1. Press OK to select, then scroll through your call history
options (incoming, outgoing or missed).
2. Press OK when the desired selection appears in the
display.
3. Press the phone button to call the selection.
Exit the current menu. Return
Accessing Features through the
Phone Menu
SYNC's phone menu allows you to redial
a number, access your call history and
phonebook and sends text messages as
well as access phone and system settings.
You can also access advanced features,
such as 911 Assist, Vehicle Health Report
and SYNC Services.1. Press the phone button to enter the
phone menu.
2. Scroll to cycle through:
You can: When you select:
Redial the last number called (if available). Press OK to
select, and then press OK again to confirm. Phone Redial
Access any previously dialed, received or missed calls after
you connect your Bluetooth-enabled phone to SYNC. Call History
1
1. Press OK to select.
2. Scroll to select from Call History Incoming, Call History
Outgoing or Call History Missed. Press OK to make your
selection.
3. Press OK or the phone button to call the desired selec-
tion.
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SYNC™