Note:Select SYNC, and a six-digit PIN
appears on your device.
3. If prompted to enter a PIN on your
device, it does not support Secure
Simple Pairing. To pair, enter the PIN
displayed on the touchscreen. Skip the
next step.
4. When prompted on your phone’s
display, confirm that the PIN provided
by SYNC matches the PIN displayed
on your cellular phone.
5. The display indicates when the pairing
is successful.
SYNC may prompt you with more phone
options. For more information on your
phone's capability, see your phone's
manual and visit the website.
Pairing Subsequent Phones
Note:Put the transmission in position P.
Turn on your vehicle ignition and the radio.
1. Press the Phone corner of the
touchscreen > Settings > BT Devices
> Add Device.
2. Make sure that Bluetooth is set to On
and that your cellular phone is in the
proper mode. See your phone’s manual
if necessary.
Note:Select SYNC, and a six-digit PIN
appears on your device.
3. If prompted to enter a PIN on your
device, it does not support Secure
Simple Pairing. To pair, enter the PIN
displayed on the touchscreen. Skip the
next step.
4. When prompted on your phone’s
display, confirm that the PIN provided
by SYNC matches the PIN displayed
on your cellular phone.
5. The display indicates when the pairing
is successful.SYNC may prompt you with more phone
options. For more information on your
phone's capability, see your phone's
manual and visit the website.
Making Calls
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Press the voice button on your
steering wheel controls. When
prompted, say, "Call
or say "Dial", then the desired number.
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To end the call or exit phone
mode, press this phone button.
Receiving Calls
During an incoming call, an audible tone
sounds. Call information appears in the
display if it is available.
Accept the call by pressing
Accept on the touchscreen or
by pressing this phone button on
your steering wheel controls.
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Reject the call by pressing
Reject on the touchscreen or by
pressing this phone button on
your steering wheel controls.
Ignore the call by doing nothing. SYNC logs
it as a missed call.
Phone Menu Options
Press the top left corner on your
touchscreen to select from the following
options:
Phone
Touch this button to access the on-screen
numerical pad to enter a number and place
a call. During an active call, you can also
choose to:
• Mute the call
• Put the call on hold
• Turn on the privacy feature
355
MyFord Touch™ (If Equipped)
• Join two calls
• End the call.
Quick Dial
Set up favorite contacts from you
phonebook or history folder.
Phonebook
Touch this button to access and call any
contacts in your previously downloaded
phone book. The system places the entries
in alphabetical categories summarized at
the top of the screen.
To turn on contact picture settings, if your
device supports this feature, press Phone
> Settings > Manage Phonebook >
Download photos from Phonebook >
On.
Certain smartphones may support
transferring street addresses when listed
with phone book contact information. If
your phone supports this feature, you can
select and use these addresses as
destinations and save them as favorites.
History
After you connect your Bluetooth-enabled
phone to SYNC, you can access any
previously dialed, received or missed calls.
You can also choose to save these to your
Favorites or to Quick Dial.
Note:This is a phone-dependent feature.
If your phone does not support downloading
call history using Bluetooth, SYNC keeps
track of calls made with the SYNC system.
Messaging
Send text messages using your
touchscreen. See Text messaging later
in this section.Settings
Touch this button to access various phone
settings, such turning Bluetooth on and off,
managing your phonebook and more. See
Phone settings later in this section.
Text Messaging
Note:Downloading and sending text
messages using Bluetooth are
phone-dependent features.
Note:Certain features in text messaging
are speed-dependent and not available
when your vehicle is traveling at speeds over
3 mph (5 km/h).
Note:SYNC does not download read text
messages from your phone.
You can send and receive text messages
using Bluetooth, read them aloud and
translate text messaging acronyms, such
as LOL.
1. Touch the top left corner of the display
to access the Phone menu.
2. Select Messaging.
3. Choose from the following:
• Listen (speaker icon)
• Dial
• Send Text
• View
• Delete.
Composing a Text Message
Note:This is a speed-dependent feature.
It is unavailable when your vehicle is
traveling at speeds over 3 mph (5 km/h).
Note:Downloading and sending text
messages using Bluetooth are
phone-dependent features.
1. Touch the top left corner of the display
to access the Phone menu.
2. Touch Messaging > Send Text.
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MyFord Touch™ (If Equipped)
3. Enter a phone number or choose from
your phonebook.
4. You can select from the following
options:
•Send, which sends the message as it
is.
•Edit Text, which allows you to
customize the pre-defined message or
create a message on your own.
You can then preview the message, verify
the recipient as well as update the
message list, and send it to a connected
device (such as a USB drive).
Text message options
I’ll call you back in a few minutes.
I just left, I’ll be there soon.
Can you give me a call?
I’m on my way.
I’m running a few minutes late.
I’m ahead of schedule, so I’ll be there
early.
I’m outside.
I’ll call you when I get there.
OK
Ye s
No
Thanks
Stuck in traffic.
Call me later.
LO LReceiving a Text Message
Note:If you select View and your vehicle
is traveling over 3 mph (5 km/h), the system
offers to read the message to you instead
of allowing you to view it while driving.
When a new message arrives, an audible
tone sounds and the screen displays a
pop-up with the caller name and ID, if
supported by your phone. You can press:
•View to view the text message.
•Listen for SYNC to read the message
to you.
•Dial to call the contact.
•Ignore to exit the screen.Phone Settings
Press Phone > Settings.
Bluetooth Devices
Touch this tab to connect, disconnect, add
or delete a device, as well as save it as a
favorite.
Bluetooth
Touch this tab to turn Bluetooth off or on.
Do Not Disturb
Touch this tab if you want all calls to go
directly to your voice mail and not ring in
the vehicle. When this feature is on, text
message notifications do not ring inside
the cabin either.
911 Assist
Turn on or turn off the 911 Assist feature.
See Information (page 359).
Phone Ringer
Select the ring tone you want to hear when
you receive a call. Choose from possible
system ring tones, your currently paired
phone’s ring tone, a beep, text-to-speech
or a silent notification.
357
MyFord Touch™ (If Equipped)
Under the Information menu, you can
access features such as:
• SYNC Services
• SIRIUS Travel Link
• Alerts
• Calendar
• SYNC Applications
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If your vehicle is equipped with
Navigation, press the
Information button to access
these features. If your vehicle is not
equipped with Navigation, press the corner
of the touchscreen with the green tab.
SYNC Services (If Equipped,
United States Only)
Note:SYNC Services requires activation
before use. Visit www.SYNCMyRide.com to
register and check your eligibility for
complimentary services. Standard phone
and message rates may apply. Subscription
may be required. You must also have the
active SYNC Services Bluetooth-enabled
cellular phone paired and connected to the
system in order to connect to, and use,
SYNC Services. See Phone (page 353).
Note:This feature does not function
properly if you have enabled caller ID
blocking on your cellular phone. Make sure
your cellular phone is not blocking caller ID
before using SYNC Services.Note:The driver is ultimately responsible
for the safe operation of the vehicle, and
therefore, must evaluate whether it is safe
to follow the suggested directions. Any
navigation features provided are only an aid.
Make your driving decisions based on your
observations of local conditions and existing
traffic regulations. Do not follow the route
suggestions if doing so would result in an
unsafe or illegal maneuver, if you would be
placed in an unsafe situation, or if you would
be directed into an area that you consider
unsafe. Maps used by this system may be
inaccurate because of errors, changes in
roads, traffic conditions or driving
conditions.
Note:When you connect, the service uses
GPS technology and advanced vehicle
sensors to collect your vehicle's current
location, travel direction and speed to help
provide you with the directions, traffic
reports, or business searches you request.
Further, to provide the services you request,
for continuous improvement, the service
may collect and record call details and voice
communications. For more information, see
SYNC Services Terms and Conditions at
www.SYNCMyRide.com. If you do not want
Ford or its service providers to collect your
vehicle travel information or other
information identified in the Terms and
Conditions, do not subscribe or use the
service.
SYNC Services uses advanced vehicle
sensors, integrated GPS technology and
comprehensive map and traffic data, to
give you personalized traffic reports,
precise turn-by-turn directions, business
search, news, sports, weather and more.
For a complete list of services, or to learn
more, please visit www.SYNCMyRide.com.
Connecting to SYNC Services Using
Voice Commands
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360
MyFord Touch™ (If Equipped)
1. Press the voice button.
2. When prompted, say "Services". This
initiates an outgoing call to SYNC
Services using your paired and
connected Bluetooth-enabled cellular
phone.
3. Once you connect to the service, follow
the voice prompts to request the
desired service, such as "Traffic" or
"Directions". You can also say, "What
are my choices?" to receive a list of
available services from which to
choose.
4. Say, "Services" to return to the Services
main menu or for help, say, "Help".
Connecting to SYNC Services Using
the Touchscreen
E142608
If your vehicle is equipped with
Navigation, press the
Information button.
If your vehicle is not equipped with
Navigation, press the green tab on your
touchscreen.
1. Select Connect to Services to initiate
an outgoing call to SYNC Services
using your phone.
2. Once connected, follow the voice
prompts to request your desired
Service, such as "Traffic" or
"Directions". You can also say, "What
are my choices?" to receive a list of
available services from which to
choose.
3. Say, "Services" to return to the Services
main menu or for help, say, "Help".
Receiving Turn-by-Turn Directions
1. When connected to SYNC Services,
say "Directions" or "Business search".
To find the closest business or type of
business to your current location, just
say "Business search" and then
"Search near me". If you need furtherassistance in finding a location you can
say "Operator" at any time within a
Directions or Business search to speak
with a live operator. The system may
prompt you to speak with an operator
when it has difficulty matching your
voice request. The live operator can
assist you by searching for businesses
by name or by category, residential
addresses by street address or by
name or specific street intersections.
Operator Assist is a feature of your
SYNC Services subscription. For more
information on Operator Assist, visit
www.SYNCMyRide.com/support.
2. Follow the voice prompts to select your
Destination. After the route download
is finished, the phone call automatically
ends.
If your vehicle is not equipped with
Navigation:
• Turn-by-turn directions appear in the
information display, in the status bar
of your touchscreen system and on the
SYNC Services screen. You also receive
driving instructions from audible
prompts.
• When on an active route, you can
select Route Summary or Route
Status using the touchscreen controls
or voice commands to view the Route
Summary Turn List or the Route
Status ETA. You can also turn voice
guidance on or off, cancel the route or
update the route.
If you miss a turn, SYNC automatically asks
if you want the route updated. Just say,
"Yes" when prompted and the system
delivers a new route to your vehicle.
If your vehicle is equipped with Navigation,
SYNC Services downloads your requested
destination to the navigation system. The
navigation system then calculates the
route and provides driving instructions.
See Navigation (page 371).
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MyFord Touch™ (If Equipped)
Disconnecting from SYNC Services
1. Press and hold the hang-up phonebutton on the steering wheel.
2. Say "Good-bye" from the SYNC
Services main menu.
SYNC Services quick tips
You can personalize your Services feature to provide
quicker access to your most used or favorite information.
You can save address points, such as work or home. You
can also save favorite information like sports teams, such
as Detroit Lions, or a news category. You can learn more
about personalization by logging onto
www.SYNCMyRide.com. Personalizing
Press the voice button at any time (while connected to
SYNC Services) to interrupt a voice prompt or an audio
clip (such as a sports report) and say your voice command. Push to interrupt
Your subscription is associated with your Bluetooth-
enabled cellular phone number, not your VIN (Vehicle
Identification Number). You can pair and connect your
phone to any vehicle equipped with SYNC Services and
continue enjoying your personalized services. Portable
SYNC Services Voice Commands
E142599
When a route has been
downloaded (non-navigation
systems), press the voice button
on the steering wheel controls. When
prompted, say any of the following
commands:
"SERVICES"
"Cancel route"
"Navigation voice off"
"Navigation voice on"
"Next turn"
"Route status"
"Route summary"
"SERVICES"
"Services"
"Update route"
"Help"
SIRIUS Travel Link (If Equipped)
WARNING
Driving while distracted can result in
loss of vehicle control, crash and
injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any handheld device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving.
362
MyFord Touch™ (If Equipped)
If a crash deploys an airbag (excludes knee
airbags and rear inflatable safety belts [if
equipped]) or activates the fuel pump
shut-off, your SYNC-equipped vehicle may
be able to contact emergency services by
dialing 911 through a paired and connected
Bluetooth-enabled phone. You can learn
more about the 911 Assist feature, visit
www.SYNCMyRide.com,
www.SYNCMyRide.ca or
www.syncmaroute.ca.
See Supplementary Restraints System
(page 35). Important information
regarding airbag deployment is in this
chapter.
See Roadside Emergencies (page 186).
Important information regarding the fuel
pump shut-off is in this chapter.
Setting 911 Assist On
E142608
If your vehicle is equipped with
Navigation, touch the i
(Information) button to access
these features. If your vehicle is not
equipped with Navigation, touch the corner
of the touchscreen with the green tab.
Touch Apps > 911 Assist, then select On.
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You can also access 911 Assist
by:
• Pressing the Settings icon > Settings
> Phone > 911 Assist, or
• Pressing the Settings icon > Help > 911
Assist.
To make sure that 911 Assist works
properly:
• SYNC must be powered and working
properly at the time of the incident and
throughout feature activation and use.
• The 911 Assist feature must be set on
prior to the incident.• You must pair and connect a
Bluetooth-enabled and compatible
phone to SYNC.
• A connected Bluetooth-enabled phone
must have the ability to make and
maintain an outgoing call at the time
of the incident.
• A connected Bluetooth-enabled phone
must have adequate network coverage,
battery power and signal strength.
• The vehicle must have battery power
and be located in the United States,
Canada or in a territory in which 911 is
the emergency number.
In the Event of a Crash
Not all crashes deploy an airbag or activate
the fuel pump shut-off (which would
trigger 911 Assist); however, SYNC tries to
contact emergency services if 911 Assist
triggers. If a connected phone sustains
damage or loses connection to SYNC,
SYNC searches for, and tries to connect
to, any available previously paired phone
and tries to make the call to 911.
Before making the call:
• SYNC provides a short window of time
(about 10 seconds) to cancel the call.
If you fail to cancel the call, SYNC
attempts to dial 911.
• SYNC says the following, or a similar
message: "SYNC will attempt to call
911, to cancel the call, press Cancel on
your screen or press and hold the
phone button on your steering wheel."
If you do not cancel the call, and SYNC
makes a successful call, a pre-recorded
message plays for the 911 operator, and
then the occupant(s) in your vehicle is able
to talk with the operator. Be prepared to
provide your name, phone number and
location immediately, because not all 911
systems are capable of receiving this
information electronically.
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MyFord Touch™ (If Equipped)
Daytime Running Lamps.............................75Vehicles With Halogen Headlamps...............75
Vehicle With High Intensity Discharge
Headlamps.........................................................75
Digital Audio..................................................279HD Radio Reception and Station
Troubleshooting...........................................280
Direction Indicators........................................75
Driver and Passenger Airbags...................36
Children and Airbags...........................................37
Proper Driver and Front Passenger Seating
Adjustment........................................................36
Driving Aids.....................................................160
Driving Hints...................................................183
Driving Through Water...............................184
DRL
See: Daytime Running Lamps.........................75
E
Eco Mode.........................................................164Resetting Eco Mode..........................................164
Type 1......................................................................164
Type 2 and 3.........................................................164
Economical Driving......................................183
Emission Control System...........................132
On-Board Diagnostics (OBD-II)....................133
Readiness for Inspection/Maintenance
(I/M) Testing....................................................133
End User License Agreement..................382SYNC® End User License Agreement
(EULA)..............................................................382
Engine Block Heater....................................126Using the Engine Block Heater.......................127Engine Coolant Check.................................212Adding Engine Coolant.....................................212
Checking the Engine Coolant.........................212
Recycled Engine Coolant.................................214
Severe Climates..................................................214
What You Should Know About Fail-Safe
Cooling...............................................................214
Engine ImmobilizerSee: Passive Anti-Theft System.....................64Engine Oil Check............................................211Adding Engine Oil.................................................211
Resetting the Oil Life Monitoring
System...............................................................212
Engine Oil Dipstick - 1.6L
EcoBoost™...................................................211
Engine Oil Dipstick - 2.0L
EcoBoost™/2.5L.........................................211
Engine Specifications.................................261
Drivebelt Routing................................................261Entertainment..............................................336A/V Inputs............................................................352
AM/FM Radio......................................................338
Bluetooth Audio..................................................351
Browsing Device Content...............................336
CD............................................................................347
SD Card Slot and USB Port...........................348
SIRIUS® Satellite Radio (If
Activated)........................................................343
Supported Media Players, Formats and
Metadata Information..................................351
Essential Towing Checks...........................179Before Towing a Trailer....................................180
Hitches....................................................................179
Launching or Retrieving a Boat or Personal
Watercraft (PWC)........................................180
Safety Chains.......................................................179
Trailer Brakes........................................................179
Trailer Lamps........................................................179
When Towing a Trailer......................................180
Event Data RecordingSee: Data Recording..............................................9Export Unique Options..................................13
Exterior Mirrors................................................79
Blind Spot Monitor..............................................80
Fold-Away Exterior Mirrors...............................79
Heated Exterior Mirrors......................................79
Integrated Blind Spot Mirrors..........................80
Memory Mirrors....................................................80
Power Exterior Mirrors........................................79
F
Fastening the Safety Belts..........................27How to Extract Safety Belts in the Rear
Outboard Positions........................................29
Restraint of Pregnant Women.........................27
Safety Belt Extension Assembly....................29
Safety Belt Locking Modes...............................28
Floor Mats.......................................................184
Fog Lamps - Front
See: Front Fog Lamps.........................................75
417
Index