2014 FORD C MAX HYBRID brake

For maximum vehicle performance, keep
the following information in mind when
adding accessories or equipment to your
vehicle:
•
When adding accessories, equipment,
passengers and luggage to your
vehicle, do not exceed the total weight
capacity of the vehicle or of the front
or rear axle (GVWR or GAWR as
indicated on the Safety Compliance
Certification label). Ask an authorized
dealer for specific weight information.
• The Federal Communications
Commission (FCC) and Canadian
Radio Telecommunications
Commission (CRTC) regulate the use
of mobile communications systems
that are equipped with radio
transmitters, for example, two-way
radios, telephones and theft alarms.
Any such equipment installed in your
vehicle should comply with Federal
Communications Commission (FCC)
and Canadian Radio
Telecommunications Commission
(CRTC) regulations and should be
installed only by an authorized dealer.
• Mobile communications systems may
harm the operation of your vehicle,
particularly if their manufacturer did
not design them specifically for
automotive use.
• To avoid interference with other vehicle
functions, for example anti-lock brake
systems, do not locate amateur radio
antennas in the area of the driver side
hood.
• If you or an authorized Ford dealer add
any non-Ford custom electrical or
electronic accessories or components
to your vehicle, you may adversely
affect battery performance and
durability. In addition, you may also
adversely affect the performance of
other electrical systems in the vehicle.
398
C-MAX (CCG) Accessories

Avoid the Rising Cost of Properly
Maintaining Your Vehicle!
Ford Extended Service Plan also offers a
Premium Maintenance Plan that covers all
scheduled maintenance, and select items
that routinely wear out.
The coverage is prepaid, so you never have
to worry about affording your vehicle
maintenance. It covers regular checkups,
routine inspections, preventive care and
replacement of select items that require
periodic attention for normal wear:
•
Windshield Wiper Blades
• Spark Plugs (except in California)
• The Clutch Disc
• Brake Pads and Linings
• Shock Absorbers
• Belts and Hoses
• Diesel Exhaust Fluid Replenishment Contact your selling authorized Ford or
Lincoln dealership today so they can
customize a Ford Extended Service Plan
that fits your driving lifestyle and budget.
Interest Free Finance Options
Available
Take advantage of our interest free
installment payment plan. Just a 10%
down payment will provide you with an
affordable, no interest, no fee payment
program.
To learn more, call our Ford ESP specialists
at 800-367-3377. Don
’t forget to ask about
our interest free payment program,
allowing you all the security and benefits
Ford ESP has to offer while paying over
time. You are pre-approved with no credit
checks, no hassles!
Complete the information below and mail
to:
Ford ESP
P.O. Box 8072
Royal Oak, MI 48068-0039 Name (PLEASE PRINT)
APT.#
ADDRESS
ZIP
STATE
CITY
E-MAIL
415
C-MAX (CCG) Ford Extended Service Plan (ESP)

Oils, Fluids and Flushing
In many cases, fluid discoloration is a
normal operating characteristic and, by
itself, does not necessarily indicate a
concern or that the fluid needs to be
changed. However, a qualified expert, such
as the factory-trained technicians at your
dealership, should inspect discolored fluids
that also show signs of overheating or
foreign material contamination
immediately.
Make sure to change your vehicle
’s oils and
fluids at the specified intervals or in
conjunction with a repair. Flushing is a
viable way to change fluid for many vehicle
sub-systems during scheduled
maintenance. It is critical that systems are
flushed only with new fluid that is the same
as that required to fill and operate the
system or using a Ford-approved flushing
chemical.
Owner Checks and Services
Make sure you perform the following basic
maintenance checks and inspections every
month or at six-month intervals. Check every month
Engine oil level.
Function of all interior and exterior lights.
Tires (including spare) for wear and proper pressure. Windshield washer fluid level. Check every six months
Battery connections. Clean if necessary.
Body and door drain holes for obstructions. Clean if necessary. Cooling system fluid level and coolant strength.
Door weatherstrips for wear. Lubricate if necessary.
Hinges, latches and outside locks for proper operation. Lubricate if necessary. Parking brake for proper operation.
Safety belts and seat latches for wear and function.
Safety warning lamps (brake, ABS, airbag and safety belt) for operation.
Washer spray and wiper operation. Clean or replace blades as necessary.
419
C-MAX (CCG) Scheduled Maintenance

Check Every 12 Months (C-MAX Energi
Plug-in Hybrid Only)
Inspect the engine oil filter for signs of
damage such as rust, paint blistering,
scratches or dents. If any of these
conditions are present, replace the filter.
See Normal Scheduled Maintenance
(page 421). Multi-point Inspection
In order to keep your vehicle running right,
it is important to have the systems on your
vehicle checked regularly. This can help
identify potential issues and prevent major
problems. We recommend having the
following multi-point inspection performed
at every scheduled maintenance interval
to help make sure your vehicle keeps
running great. Multi-point inspection
Hazard warning system operation
Accessory drive belt(s)
Horn operation
Battery performance
Radiator, cooler, heater and A/C hoses
Engine air filter
Suspension components for leaks ordamage
Exhaust system
Steering and linkage
Exterior lamps operation
Tires for wear and proper pressure**
Fluid levels *
; fill if necessary
Windshield for cracks, chips or pits
For oil and fluid leaks
Washer spray and wiper operation
Half-shaft dust boots
* Brake, coolant recovery reservoir, automatic transmission and window washer
** If your vehicle is equipped with a temporary mobility kit, check the tire sealant expiration
Use By date on the canister. Replace as needed.
Be sure to ask your dealership service
advisor or technician about the multi-point
vehicle inspection. It is a comprehensive
way to perform a thorough inspection of
your vehicle. Your checklist gives you
immediate feedback on the overall
condition of your vehicle.
420
C-MAX (CCG) Scheduled Maintenance

Normal Maintenance Intervals
C-MAX Full Hybrid
Normal scheduled maintenance
1, 2
Change engine oil and filter. 3
Every 12 months or 10000
miles (16000 km). The oil
monitoring system displays
a message in the informa-
tion display. Rotate tires, inspect tire wear and measure tread depth.
Inspect automatic transmission fluid level. Consult dealer
for requirements.
Inspect brake pads, shoes, rotors, drums, brake linings,
hoses and parking brake.
Inspect engine cooling system and motor/electronics
cooling system strength and hoses.
Inspect exhaust system and heat shields.
Inspect half-shaft boots.
Inspect steering linkage, ball joints, suspension and tie-
rod ends.
Inspect wheels and related components for abnormal
noise, wear, looseness or drag.
1 Do not exceed one year or 10000 miles (16000 kilometers) between service intervals.
2 Perform multi-point inspection (recommended).
3 Reset the oil monitoring system after engine oil and filter changes. See Engine Oil
Check (page 212). Other maintenance items
*
Replace cabin air filter.
Every 20000 miles (32000
km)
Replace engine air filter.
Every 30000 miles (48000
km)
Change engine coolant and motor/electronics coolant. **
At 100000 miles (160000
km)
422
C-MAX (CCG) Scheduled Maintenance

Other maintenance items
*
Replace spark plugs.
Every 100000 miles
(160000 km)
Change automatic transmission fluid.
Every 150000 miles
(240000 km)
* Perform these maintenance items within 3000 miles (4800 kilometers) of the last
engine oil and filter change. Do not exceed the designated distance for the interval.
** Initial replacement at six years or 100000 miles (160000 kilometers), then every three
years or 50000 miles (80000 kilometers).
C-MAX Energi Plug-in Hybrid At every oil change interval as indicated by the information display.
1, 2
Change engine oil and filter. 3
Inspect automatic transmission fluid level. Consult dealer for requirements.
Inspect brake pads, shoes, rotors, drums, brake linings, hoses and parking brake.
Inspect engine cooling system and motor/electronics cooling system strength and
hoses.
Inspect exhaust system and heat shields.
Inspect half-shaft boots.
Inspect steering linkage, ball joints, suspension and tie-rod ends.
Inspect wheels and related components for abnormal noise, wear, looseness or drag.
1 Do not exceed two years or 20000 miles (32000 kilometers) between service intervals.
2 Perform multi-point inspection (recommended).
3 Reset the Intelligent Oil-Life Monitor system after engine oil and filter changes. See
Engine Oil Check (page 212).
423
C-MAX (CCG) Scheduled Maintenance

A
A/C
See: Climate Control......................................... 105
About This Manual...........................................7
Protecting the Environment................................ 7
ABS See: Brakes........................................................... 156
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes................................................................. 157
Accessories....................................................397 Exterior style........................................................ 397
Interior style......................................................... 397
Lifestyle................................................................. 397
Peace of mind..................................................... 397
Accessories See: Replacement Parts
Recommendation............................................. 11
Active Park Assist.........................................164 Automatic Steering into Parking
Space................................................................. 165
Deactivating the Park Assist Feature.........166
Troubleshooting the System.......................... 167
Using Active Park Assist.................................. 164
Adjusting the Headlamps..........................221 Horizontal Aim Adjustment........................... 222
Vertical Aim Adjustment.................................. 221
Adjusting the Steering Wheel...................65
Airbag Disposal
...............................................42
Air Conditioning See: Climate Control......................................... 105
Alarm See: Anti-Theft Alarm........................................ 64
Ambient Lighting
............................................75
Anti-Theft Alarm............................................64
Arming the Alarm................................................. 64
Disarming the Alarm........................................... 64
Appendices ....................................................
399
Audible Warnings and Indicators.............87 Automatic Transmission Warning
Chime................................................................... 87
Engine On Warning Chime................................ 87
Headlamps On Warning Chime...................... 87
Key in Ignition Warning Chime......................... 87
Keyless Warning Alert ........................................ 87
Parking Brake On Warning Chime.................. 87Audio Control..................................................65
Seek, Next or Previous....................................... 66
Audio Input Jack...........................................285
Audio System
.................................................272
General Information.......................................... 272
Audio unit - Vehicles With: AM/FM/CD/ SYNC..............................................................273
Audio unit - Vehicles With: Premium AM/ FM/CD...........................................................275
Audio unit - Vehicles With: Sony AM/FM/ CD
....................................................................277
Menu Structure................................................... 278
Autolamps..........................................................71
Automatic Climate Control......................105 Temperature Control........................................ 106
Automatic Transmission............................153 Automatic Transmission.................................. 153
Brake-Shift Interlock......................................... 154
If Your Vehicle Gets Stuck In Mud or Snow................................................................... 155
Automatic Transmission Fluid Check..............................................................217
Autowipers.......................................................68
Auxiliary Power Points.................................121 110-volt AC power point.................................... 121
12-volt DC power point...................................... 121
Locations................................................................. 121
B
Bonnet Lock See: Opening and Closing the Hood..........209
Booster Seats...................................................21 Types of Booster Seats...................................... 22
Brake Fluid Check
..........................................217
Brakes...............................................................156
General Information.......................................... 156
Breaking-In.....................................................184
Bulb Specification Chart...........................227
C
Cabin Air Filter
...............................................108
California Proposition 65..............................11
Capacities and Specifications
................265
Technical Specifications................................. 269
Car Wash See: Cleaning the Exterior............................... 232
435
C-MAX (CCG) Index

Center Console..............................................123
Changing a Bulb...........................................222
Lamp Assembly Condensation.................... 222
Replacing Fog, Park and Turn Signal Bulbs.................................................................. 224
Replacing Headlamp Bulbs........................... 223
Replacing License Plate Lamp Bulb...........227
Replacing Reverse Lamp and Tail Lamp Bulbs:................................................................. 226
Replacing Tail, Brake and Turn Signal Bulbs.................................................................. 225
Replacing the Center High Mounted Brake Lamp Bulbs...................................................... 227
Changing a Fuse...........................................207 Fuses....................................................................... 207
Changing the 12V Battery..........................218
Changing the Engine Air Filter.................229 Identifying Air Filter Element
Components................................................... 229
Installing the Engine Air Filter Element............................................................ 230
Removing the Engine Air Filter Element
............................................................ 230
Changing the Wiper Blades......................219
Changing the Front Wiper Blades...............220
Changing the Rear Window Wiper
Blade................................................................. 220
Setting the Front Wipers in the Service Position............................................................. 220
Charging the High Voltage Battery
........148
CHARGING THE HIGH-VOLTAGE BATTERY
(ENERGI VEHICLES).................................... 148
Checking MyKey System Status..............50
Checking the Wiper Blades.......................219
Child Restraint and Safety Belt Maintenance.................................................32
Child Safety.......................................................14 General Information............................................. 14
Child Safety Locks
..........................................24
Left-Hand Side...................................................... 25
Right-Hand Side................................................... 25
Child Seat Positioning
..................................23
Cleaning Leather Seats.............................235
Cleaning Products.......................................232
Cleaning the Alloy Wheels
.......................236
Cleaning the Engine....................................233 Cleaning the Exterior
..................................232
Cleaning Plastic Exterior Parts...................... 233
Exterior Chrome.................................................. 232
Stripes or Graphics (if equipped)................232
Underbody............................................................ 233
Cleaning the Instrument Panel and Instrument Cluster Lens.........................234
Cleaning the Interior...................................234
Cleaning the Windows and Wiper Blades...........................................................234
Clearing All MyKeys.......................................50
Climate............................................................384 Climate Control Voice Commands.............385
Climate Control.............................................105
Collision, Damage or Fire Event...............191 Guidance for Ford Motor Company Electric
and Hybrid-Electric Vehicles Equipped
With High Voltage Batteries....................... 191
Coolant Check See: Engine Coolant Check............................. 213
Crash Sensors and Airbag Indicator
.........41
Creating a MyKey...........................................50
Programming/Changing Configurable
Settings............................................................... 50
Cruise Control
.................................................66
Principle of Operation........................................ 171
Cruise control See: Using Cruise Control.................................. 171
Customer Assistance
..................................194
D
Data Recording
..................................................9
Event Data Recording........................................... 9
Service Data Recording........................................ 9
Daytime Running Lamps
.............................73
Digital Radio..................................................280
HD Radio Reception and Station
Troubleshooting............................................. 281
Direction Indicators
........................................73
Driver and Passenger Airbags....................35 Children and Airbags........................................... 35
Proper Driver and Front Passenger Seating Adjustment........................................................ 35
Driver Knee Airbag.........................................39
Driving Aids
......................................................173
Driving Hints...................................................184
Driving Through Water................................185
436
C-MAX (CCG) Index