
ABOUT THIS MANUAL
Thank you for choosing Ford. We
recommend that you take some time to
get to know your vehicle by reading this
manual. The more that you know about it,
the greater the safety and pleasure you
will get from driving it.
WARNING
Driving while distracted can result in
loss of vehicle control, crash and
injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any handheld device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving. Note:
This manual describes product
features and options available throughout
the range of available models, sometimes
even before they are generally available. It
may describe options not fitted to your
vehicle.
Note: Some of the illustrations in this
manual may be used for different models,
so may appear different to you on your
vehicle. However, the essential information
in the illustrations is always correct.
Note: Always use and operate your vehicle
in line with all applicable laws and
regulations.
Note: Pass on this manual when selling
your vehicle. It is an integral part of the
vehicle.
This manual may qualify the location of a
component as left-hand side or right-hand
side. The side is determined when facing
forward in the seat. Right-hand side
A
Left-hand side
B
Protecting the Environment
You must play your part in protecting the
environment. Correct vehicle usage and
the authorized disposal of waste, cleaning
and lubrication materials are significant
steps toward this aim.
SYMBOLS GLOSSARY
These are some of the symbols you may
see on your vehicle. Safety alert
See Owner's Manual
Air conditioning system
Anti-lock braking system
Avoid smoking, flames or sparks
7
C-MAX (CCG) IntroductionE154903 E162384

AUTOMATIC CLIMATE CONTROL
AUTO: Press to switch on full automatic operation. Once you select your desired
temperature using the temperature control, the system then automatically
determines fan speed, airflow distribution, A/C on or off, and outside or
recirculated air, to heat or cool the vehicle to reach and maintain the desired
temperature.
A
Fan speed: Press the large fan icon to increase the fan speed; press the small
fan icon to decrease the fan speed. Pressing one of the fan speed buttons while
in AUTO takes the system out of AUTO fan mode.
B
On and off button:
Press to switch the system on or off.
C
MAX Defrost:
Distributes outside air through the windshield defroster vents
and demister vents. You can use this mode to clear the windshield of fog and
thin ice. Automatically turns on rear window defroster and heated mirrors. Press
this button again to return to the previous airflow selection.
D
MAX A/C:
Press to distribute recirculated air through the instrument panel
vents to cool the vehicle. Air conditioning automatically turns on, the fan speed
automatically adjusts to the highest speed and the temperature display returns
to the full cool position. This re-cooling of the interior air is more economical
and efficient than normal air conditioning. Recirculated air may help reduce
undesirable odors from entering the vehicle.
E
105
C-MAX (CCG) Climate ControlE141422JIHGF
ABCDE

Recirculated air: Press to switch from outside air to recirculated air. When you
select recirculated air, the air currently in the passenger compartment
recirculates. This may reduce the time needed to cool the interior (when used
with A/C) and may reduce unwanted odors from entering your vehicle.
Recirculated air turns on automatically when you select MAX A/C, or manually
in any airflow mode except defrost. Recirculated air may turn off automatically
in all airflow modes except MAX A/C to reduce fog potential. Press the control
again to switch off recirculated air and allow fresh air to enter into the vehicle.
F
Defrost:
Distributes air through the windshield defroster vents and demister
vents. The system automatically provides outside air to reduce window fogging.
Press again to switch off defrost mode.
G
Instrument panel:
Press to distribute air through the instrument panel vents.
Press again to switch off panel mode.
H
Floor:
Distributes air through the demister vents and front and rear seat floor
vents. Press again to switch off floor mode.
I
A/C:
Press to switch air conditioning on or off. Use with recirculated air to
improve cooling performance and efficiency. Air conditioning also turns on
automatically in some modes.
J
Temperature Control You can set the temperature between
60°F (15.5°C) and 85°F (29.5°C) in steps
of 1°F (0.5°C). In position LO, 59°F (15°C),
the system switches to permanent cooling.
In position
HI, 86°F (30°C), the system
switches to permanent heating. Single Zone Temperature Control
In this mode, the climate control system
links the temperature settings for both the
driver's side and passenger's side. If you
adjust the setting using the rotary control
on the driver
’s side, the system adjusts the
temperature to the same setting on the
passenger ’s side.
Dual Zone Temperature Control
Select a temperature for the passenger ’s
side using the rotary control on the
passenger ’s side. Single zone temperature
control automatically switches off. The
temperature on the driver ’s side remains
unchanged. You can now adjust the
driver's side and passenger's side
temperatures independently. The display
shows the temperature settings for each
side.
106
C-MAX (CCG) Climate ControlE133115

Switching Back to Single Zone
Temperature Control
Press and hold AUTO for 2-4 seconds. The
passenger ’s side temperature switches to
the driver ’s side temperature setting.
HINTS ON CONTROLLING THE
INTERIOR CLIMATE
General Hints
Note: Prolonged use of recirculated air may
cause the windows to fog up.
Note: You may feel a small amount of air
from the footwell air vents regardless of the
air distribution setting.
Note: To reduce humidity build-up inside
your vehicle, do not drive with the system
switched off or with recirculated air always
switched on.
Note: Do not place objects under the front
seats as this may interfere with the airflow
to the rear seats.
Note: Remove any snow, ice or leaves from
the air intake area at the base of the
windshield.
Note: Do not adjust the settings when your
vehicle interior is extremely hot or cold. The
system automatically adjusts to the
previously stored settings. For the system
to function efficiently, the instrument panel
and side air vents should be fully open.
Note: At low ambient temperatures with
AUTO selected, the system directs the air
stream toward the windshield and side
windows for as long as the engine remains
cold.
Note: When you switch off the system,
outside air does not enter your vehicle. Note:
When the system is in AUTO mode,
and the interior and exterior temperatures
are high, the system automatically selects
recirculated air to maximize cooling of the
interior. When the interior reaches the
selected temperature, the system
automatically selects outside air.
Note: When you select windshield
defrosting and defogging, the instrument
panel and footwell level functions switch
off automatically and air conditioning
switches on. Outside air flows into your
vehicle.
For maximum cooling performance, press
MAX A/C
.
To aid in side window defogging and
demisting in cold weather, press the floor
vent button.
In mild weather, you can improve your fuel
economy when using the climate control
system by using outside air instead of air
conditioning.
• Turn the temperature control knob(s)
so the interior temperature is set to
60°F (15.5°C).
• Set the air distribution to panel or floor
(or both).
• Press
A/C so that A/C OFF appears
in the display.
• Press the recirculated air button so
fresh air enters the vehicle.
• Press the small fan button until the fan
is at its lowest setting.
HEATED WINDOWS AND
MIRRORS
(IF EQUIPPED)
Heated Rear Window
Note: You must switch the ignition on to
use this feature.
107
C-MAX (CCG) Climate Control

BREAKING-IN
You need to break in new tires for
approximately 300 miles (480
kilometers). During this time, your vehicle
may exhibit some unusual driving
characteristics. The engine also needs to
break in. Avoid hard accelerations and
driving too fast for the first 1000 miles
(1600 kilometers). If possible, avoid
carrying heavy loads up steep grades
during the break-in period.
ECONOMICAL DRIVING
Several things affect your fuel economy:
•
How you drive your vehicle
• How you maintain your vehicle
• The conditions you drive your vehicle
in
You may improve your fuel economy by
keeping these things in mind:
• Avoid constant accelerating in order to
change lanes and get around other
vehicles.
• Drive your vehicle at reasonable
speeds. Traveling at 65 miles per hour
(105 kilometers per hour) uses about
15 percent less fuel than traveling at 75
miles per hour (121 kilometers per
hour).
• Drive at steady speeds without
stopping.
• Anticipate stops. Slowing down your
vehicle may eliminate the need to stop.
• Keep the tires properly inflated and use
only the recommended size.
• Turn off the heater if you do not need
it. When you have the heater on, keep
it at the lowest blower and
temperature setting necessary to be
comfortable. •
When it is cold outside, park in a sunny
location or climate-controlled
environment. This may save fuel by
reducing the energy needed to heat the
cabin.
• Turn off the air conditioning if you do
not need it. When you have the air
conditioning on, keep it at the lowest
blower and highest temperature
setting necessary to be comfortable.
• When it is hot or sunny outside, parking
in a shaded or climate-controlled
environment will save fuel by reducing
the energy needed to cool the cabin.
• For the C-Max Energi, use
preconditioning to improve your fuel
economy. For more information on
preconditioning, See High Voltage
Battery (page 146).
• Turn off the heated seats if you are not
using them.
• Turn off the defroster when you no
longer need it for visibility, turning it off
will help you improve your fuel
economy.
• For the C-Max Energi, plug in and
recharge the high voltage battery
whenever possible.
• Use ECO Cruise Control, especially in
hilly terrain. For information on
enabling eco-cruise, See
Cruise
Control (page 171).
• Use low gear
L shift position when
enhanced engine braking is needed.
Otherwise, use drive gear
D shift
position.
• Combine errands and minimize
stop-and-go driving. A warmed up
engine works more efficiently. When
running errands, go to the furthest
destination first and then work your
way back home.
• Close the windows for high-speed
driving.
184
C-MAX (CCG) Driving Hints

Protected components
Fuse amp rating
Fuse or relay number
Electronic power assist steering module 15
5A*
F26
Mass air flow sensor
5A*
F27
Powertrain control module
15A*
F28
Electronic air conditioning compressor /
Positive temperature coefficient heater
10A*
F29
Engine control module, Powertrain control
module
10A*
F30
Charge port light ring (C-MAX Energi)
5A*
F31
Vehicle power 2
20A*
F32
Vehicle power 4
15A*
F33
Injectors
10A*
F34
Vehicle power 3
10A*
F35
Vehicle power 1
20A*
F36
Not used
—
R1
Horn
Micro relay
R2
Hybrid powertrain control
Micro relay
R3
Front wiper
Micro relay
R4
Not used
—
R5
Front and rear wiper high/low
Micro relay
R6
Vacuum pump
Power relay
R7
Ignition feed
Power relay
R8
Not used
—
R9
Vacuum pump sensor
Mini relay
R10
Not used
—
R11
Cooling fan
Power relay
R12
Heater blower
Mini relay
R13
Engine control relay
Mini relay
R14
*Mini fuses **Cartridge fuses
202
C-MAX (CCG) Fuses

Vehicles driven year-round in non-extreme
climates should use prediluted coolant
meeting the Ford specification for
optimum cooling system and engine
protection.
What You Should Know About Fail-
Safe Cooling
If the engine coolant supply is depleted,
this feature allows the vehicle to be driven
temporarily before incremental component
damage is incurred. The
“fail-safe”
distance depends on ambient
temperatures, vehicle load and terrain.
How Fail-Safe Cooling Works
If the engine begins to overheat, the engine
coolant temperature gauge will move to
the red (hot) area and: The coolant temperature
warning light will illuminate.
The service engine soon
indicator will illuminate.
If the engine reaches a preset
over-temperature condition, the engine
will automatically switch to alternating
cylinder operation. Each disabled cylinder
acts as an air pump and cools the engine.
When this occurs the vehicle will still
operate. However:
• The engine power will be limited.
• The air conditioning system will be
disabled.
Continued operation will increase the
engine temperature and the engine will
completely shut down, causing steering
and braking effort to increase.
Once the engine temperature cools, the
engine can be re-started. Take your vehicle
to an authorized dealer as soon as possible
to minimize engine damage. When Fail-Safe Mode Is Activated WARNINGS
Fail-safe mode is for use during
emergencies only. Operate the
vehicle in fail-safe mode only as long
as necessary to bring the vehicle to rest in
a safe location and seek immediate repairs.
When in fail-safe mode, the vehicle will
have limited power, will not be able to
maintain high-speed operation, and may
completely shut down without warning,
potentially losing engine power, power
steering assist, and power brake assist,
which may increase the possibility of a
crash resulting in serious injury. Never remove the coolant reservoir
cap while the engine is running or hot.
Note:
Driving the vehicle without repairing
the engine problem increases the chance of
engine damage. Take your vehicle to an
authorized dealer as soon as possible.
You have limited engine power when in the
fail-safe mode, so drive the vehicle with
caution. The vehicle will not be able to
maintain high-speed operation and the
engine will run rough. Remember that the
engine is capable of completely shutting
down automatically to prevent engine
damage, therefore:
1. Pull off the road as soon as safely possible and turn off the engine.
2. Arrange for the vehicle to be taken to an authorized dealer.
3. If this is not possible, wait a short period for the engine to cool.
4. Check the coolant level and replenish if low.
5. Re-start the engine and take your vehicle to an authorized dealer.
216
C-MAX (CCG) Maintenance

Ford part number /
Ford specification
Ford part name or equi-
valent
Capacity
Item
WSS-M2C231-B2
1 Use only Motorcraft DOT 4 LV High Performance Motor Vehicle Brake or equivalent
meeting WSS-M6C65-A1. Use of any fluid other than the recommended fluid may cause
brake system damage.
2 Approximate dry fill capacity. Actual amount may vary during fluid changes.
3 Automatic transmissions that require Motorcraft MERCON LV transmission fluid should
only use Motorcraft MERCON LV transmission fluid.
Use of any fluid other than the recommended fluid may cause transmission damage.
Change the automatic transmission fluid and filter at the correct service interval. See the
Scheduled Maintenance chapter for service intervals.
4 See your authorized dealer for fluid level checking or filling.
5 The design of your engine allows for the use of Motorcraft engine oils or equivalent oils
that meet Ford specifications. It is also acceptable to use an engine oil of recommended
viscosity grade that meets API SN requirements and displays the API certification mark
for gasoline engines.
6 Do not use supplemental engine oil additives in your engine. They are unnecessary and
could lead to engine damage not covered by your Ford warranty.
7 You can use 5W-20 oil if 0W-20 oil is not available.
8 Add the coolant type originally equipped in your vehicle.
9 See the warning below. WARNING
The air conditioning refrigerant system contains refrigerant R-134a under high
pressure. Have the air conditioning refrigerant system serviced only by qualified
personnel.
271
C-MAX (CCG) Capacities and Specifications