2014 DODGE JOURNEY Owners Manual

Jump-Starting Procedure
WARNING!
Failure to follow this jump-starting procedure could
result in personal injury or property damage due to
battery explosion.
CAUTION!
Failure to follow these procedures could result in
damage to the charging system of the booster vehicle
or the discharged vehicle.
Connecting The Jumper Cables
1. Connect the positive (+)end of the jumper cable to the
remote positive (+)post of the discharged vehicle.
2. Connect the opposite end of the positive (+)jumper
cable to the positive (+)post of the booster battery. 3. Connect the negative end
(-)of the jumper cable to the
negative (-)post of the booster battery.
4. Connect the opposite end of the negative (-)jumper
cable to the remote negative (-)post of the vehicle with
the discharged battery.
WARNING!
Do not connect the jumper cable to the negative (-)
post of the discharged battery. The resulting electri-
cal spark could cause the battery to explode and
could result in personal injury. Only use the specific
ground point, do not use any other exposed metal
parts.
5. Start the engine in the vehicle that has the booster battery, let the engine idle a few minutes, and then
start the engine in the vehicle with the discharged
battery.
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WHAT TO DO IN EMERGENCIES 535

6. Once the engine is started, remove the jumper cablesin the reverse sequence:
Disconnecting The Jumper Cables
1. Disconnect the negative (-)jumper cable from the
remote negative (-)post of the vehicle with the dis-
charged battery.
2. Disconnect the negative end (-)of the jumper cable
from the negative (-)post of the booster battery.
3. Disconnect the opposite end of the positive (+)jumper
cable from the positive (+)post of the booster battery.
4. Disconnect the positive (+)end of the jumper cable
from the remote positive (+)post of the discharged
vehicle.
5.
Reinstall the protective cover over the remote positive (+)
battery post of the discharged vehicle.
If frequent jump-starting is required to start your vehicle,
you should have the battery and charging system in-
spected at your authorized dealer.
CAUTION!
Accessories plugged into the vehicle power outlets
draw power from the vehicle’s battery, even when not
in use (i.e., cellular phones, etc.). Eventually, if
plugged in long enough without engine operation,
the vehicle’s battery will discharge sufficiently to
degrade battery life and/or prevent the engine from
starting.
536 WHAT TO DO IN EMERGENCIES

FREEING A STUCK VEHICLE
If your vehicle becomes stuck in mud, sand, or snow, it can
often be moved using a rocking motion. Turn the steering
wheel right and left to clear the area around the front
wheels. Then shift back and forth between DRIVE and
REVERSE while gently pressing the accelerator pedal. Use
the least amount of accelerator pedal pressure that will
maintain the rocking motion, without spinning the wheels
or racing the engine.
CAUTION!
Racing the engine or spinning the wheels may lead to
transmission overheating and failure. Allow the engine
to idle with the transmission in NEUTRAL for at least
one minute after every five rocking-motion cycles. This
will minimize overheating and reduce the risk of trans-
mission failure during prolonged efforts to free a stuck
vehicle.
NOTE:Press the ESC Off switch, to place the
Electronic Stability Control (ESC) system in
Partial Off mode, before rocking the vehicle.
Refer to “Electronic Brake Control” in “Starting
And Operating” for further information. Once the vehicle
has been freed, press the ESC Offswitch again to restore
ESC On mode.
CAUTION!
•When “rocking” a stuck vehicle by shifting be-
tween DRIVE and REVERSE, do not spin the
wheels faster than 15 mph (24 km/h), or drivetrain
damage may result.
• Revving the engine or spinning the wheels too fast
may lead to transmission overheating and failure.
It can also damage the tires. Do not spin the wheels
above 30 mph (48 km/h) while in gear (no trans-
mission shifting occurring).
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WHAT TO DO IN EMERGENCIES 537

WARNING!
Fast spinning tires can be dangerous. Forces gener-
ated by excessive wheel speeds may cause damage, or
even failure, of the axle and tires. A tire could
explode and injure someone. Do not spin your vehi-
cle’s wheels faster than 30 mph (48 km/h) or for
longer than 30 seconds continuously without stop-
ping when you are stuck and do not let anyone near
a spinning wheel, no matter what the speed.
SHIFT LEVER OVERRIDE
If a malfunction occurs and the shift lever cannot be
moved out of the PARK position, you can use the
following procedure to temporarily move the shift lever:
1. Turn the engine OFF.
2. Firmly apply the parking brake.3. Open the center console and remove the shift lever
override access cover (located in the front lower right
corner of the console storage bin).
4. Press and maintain firm pressure on the brake pedal.
Shift Lever Override Access Cover
538 WHAT TO DO IN EMERGENCIES

5. Insert a screwdriver or similar small tool into theaccess port, and push and hold the override release
lever forward. 6. Move the shift lever to the NEUTRAL position.
7. The vehicle may then be started in NEUTRAL.
8. Reinstall the shift lever override access cover.
TOWING A DISABLED VEHICLE
This section describes procedures for towing a disabled vehicle using a commercial wrecker service.
Towing Condition Wheel OFF the Ground FWD MODELS
AWD MODELS
Flat Tow NONE
IF transmission is operable:
•Transmission inNEUTRAL
•25 mph (40 km/h)
max speed
• 15 miles (24 km)
max distance
NOT ALLOWED
Wheel Lift Or Dolly To w Rear
NOT ALLOWED NOT ALLOWED
Front OKNOT ALLOWED
Flatbed ALLBEST METHOD OK
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WHAT TO DO IN EMERGENCIES 539

Proper towing or lifting equipment is required to prevent
damage to your vehicle. Use only tow bars and other
equipment designed for this purpose, following equip-
ment manufacturer ’s instructions. Use of safety chains is
mandatory. Attach a tow bar or other towing device to
main structural members of the vehicle, not to bumpers
or associated brackets. State and local laws regarding
vehicles under tow must be observed.
If you must use the accessories (wipers, defrosters, etc.)
while being towed, the ignition must be in the ON/RUN
position, not the ACC position.
If the vehicle’s battery is discharged, refer to “Shift Lever
Override” in this section for instructions on shifting the
transmission out of PARK for towing.CAUTION!
•Do not use sling type equipment when towing.
Damage to the fascia will occur.
• When securing the vehicle to a flatbed truck, do not
attach to front or rear suspension components.
Damage to your vehicle may result from improper
towing.
• Do not push or tow this vehicle with another
vehicle as damage to the bumper fascia and trans-
mission may result.
• If the vehicle being towed requires steering, the
ignition switch must be in the ACC or ON/RUN
position, not in the LOCK/OFF position.
540 WHAT TO DO IN EMERGENCIES

Without The Key Fob
Special care must be taken when the vehicle is towed
with the ignition in the OFF position. Flatbed towing is
the preferred towing method. However, if a flatbed
towing vehicle is not available, wheel lift towing equip-
ment may be used. Rear towing (with the front wheels on
the ground) is not allowed, as transmission damage will
occur. If rear towing is the only alternative, the front
wheels must be placed on a towing dolly. Proper towing
equipment is necessary to prevent damage to the vehicle.
All-Wheel Drive (AWD) Models
The manufacturer requires towing with all four wheels
OFF the ground. Acceptable methods are to tow the
vehicle on a flatbed, or with one end of vehicle raised and
the opposite end on a towing dolly.
CAUTION!
Towing this vehicle in violation of the above require-
ments can cause severe transmission and/or power
transfer unit damage. Damage from improper towing
is not covered under the New Vehicle Limited War-
ranty.
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WHAT TO DO IN EMERGENCIES 541

Front-Wheel Drive (FWD) Models
The manufacturer recommends towing your vehicle with
all four wheelsOFFthe ground using a flatbed.
If flatbed equipment is not available, and the transmis-
sion is operable, the vehicle may be flat towed (with all
four wheels on the ground) under the following condi-
tions:
• The transmission must be in NEUTRAL.
• The towing distance must not exceed 15 miles (24 km).
• The towing speed must not exceed 25 mph (40 km/h). If the transmission is not operable, or the vehicle must
be towed faster than 25 mph (40 km/h) or farther than
15 miles (24 km), it must be towed with the front
wheels OFF the ground (using a flatbed truck, towing
dolly, or wheel lift equipment with the front wheels
raised).
CAUTION!
Towing this vehicle in violation of the above require-
ments can cause severe transmission damage. Dam-
age from improper towing is not covered under the
New Vehicle Limited Warranty.
542 WHAT TO DO IN EMERGENCIES