2014 DODGE JOURNEY service

INTRODUCTION
Congratulations on selecting your new Chrysler Group
LLC vehicle. Be assured that it represents precision
workmanship, distinctive styling, and high quality - all
essentials that are traditional to our vehicles.
This Owner’s Manual has been prepared with the assis-
tance of service and engineering specialists to acquaint
you with the operation and maintenance of your vehicle.
It is supplemented by Warranty Information, and various
customer-oriented documents. Please take the time to
read these publications carefully. Following the instruc-
tions and recommendations in this manual will help
assure safe and enjoyable operation of your vehicle.
NOTE: After reviewing the owner information, it
should be stored in the vehicle for convenient referenc-
ing and remain with the vehicle when sold.When it comes to service, remember that your authorized
dealer knows your vehicle best, has factory-trained tech-
nicians and genuine parts, and cares about your satisfac-
tion.
HOW TO USE THIS MANUAL
Consult the Table of Contents to determine which section
contains the information you desire.
Since the specification of your vehicle depends on the
items of equipment ordered, certain descriptions and
illustrations may differ from your vehicle’s equipment.
The detailed index at the back of this Owner’s Manual
contains a complete listing of all subjects.
Consult the following table for a description of the
symbols that may be used on your vehicle or throughout
this Owner’s Manual:
4 INTRODUCTION

SENTRY KEY®
The Sentry Key® Immobilizer system prevents unauthor-
ized vehicle operation by disabling the engine. The
system does not need to be armed or activated. Operation
is automatic, regardless of whether the vehicle is locked
or unlocked.
The system uses a Key Fob with a factory-mated Remote
Keyless Entry (RKE) transmitter, a Keyless Ignition Node
(KIN) and a RF receiver to prevent unauthorized vehicle
operation. Therefore, only Key Fobs that are pro-
grammed to the vehicle can be used to start and operate
the vehicle. The system will not allow the engine to crank
if an invalid Key Fob is used to start and operate the
vehicle. The system will shut the engine off in two
seconds if an invalid Key Fob is used to start the engine.After placing the ignition to the ON/RUN position, the
Vehicle Security Light will turn on for three seconds for a
bulb check. If the light remains on after the bulb check, it
indicates that there is a problem with the electronics. In
addition, if the light begins to flash after the bulb check,
it indicates that someone used an invalid Key Fob to start
the engine. Either of these conditions will result in the
engine being shut off after two seconds.
If the Vehicle Security Light turns on during normal
vehicle operation (vehicle running for longer than 10
seconds), it indicates that there is a fault in the electron-
ics. Should this occur, have the vehicle serviced as soon
as possible by an authorized dealer.
16 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE

NOTE:When having the Sentry Key® Immobilizer Sys-
tem serviced, bring all vehicle keys with you to an
authorized dealer.
Customer Key Programming
Programming Key Fobs or RKE transmitters may be
performed at an authorized dealer.
General Information
The Sentry Key® system complies with FCC rules part 15
and with RSS-210 of Industry Canada. Operation is
subject to the following conditions:
• This device may not cause harmful interference.
• This device must accept any interference that may be
received, including interference that may cause unde-
sired operation. NOTE:
Changes or modifications not expressly approved
by the party responsible for compliance could void the
user’s authority to operate the equipment.
VEHICLE SECURITY ALARM — IF EQUIPPED
The Vehicle Security Alarm monitors the vehicle doors
and liftgate for unauthorized entry and the Keyless
Enter-N-Go™ Start/Stop button for unauthorized opera-
tion. While the Vehicle Security Alarm is armed, interior
switches for door locks are disabled. If something trig-
gers the alarm, the Vehicle Security Alarm will provide
the following audible and visible signals: the horn will
pulse, the headlights will turn on, the park lamps and/or
turn signals will flash, and the Vehicle Security Light in
the instrument cluster will flash.
18 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE

The doors can also be locked and unlocked with the
Keyless Enter-N-Go™ (Passive Entry) system. For further
information, refer to “Keyless Enter-N-Go™” in “Things
To Know Before Starting Your Vehicle”.If you push the power door lock switch, and any front
door is open, the power locks will not operate. This
prevents you from accidentally locking the Key Fob in
the vehicle. Removing the Key Fob or closing the door
will allow the locks to operate. If a door is open, and the
ignition is in the LOCK or ACC position, a chime will
sound as a reminder to remove the Key Fob.
Automatic Door Locks — If Equipped
The auto door lock feature default condition is enabled.
When enabled, the door locks will lock automatically
when the vehicle’s speed exceeds 15 mph (24 km/h). The
auto door lock feature can be enabled or disabled by your
authorized dealer per written request of the customer.
Please see your authorized dealer for service.
Power Door Lock Switch Location
2
THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 33

Automatic Locking Retractor Mode (ALR) — If
Equipped
In this mode, the shoulder belt is automatically pre-
locked. The belt will still retract to remove any slack in
the shoulder belt. The Automatic Locking Mode is avail-
able on all passenger-seating positions with a combina-
tion lap/shoulder belt. Use the Automatic Locking Mode
anytime a child safety seat is installed in a seating
position that has a belt with this feature. Children 12
years old and under should always be properly re-
strained in a vehicle with a rear seat.
How To Engage The Automatic Locking Mode
1. Buckle the combination lap and shoulder belt.
2. Grasp the shoulder portion and pull downward untilthe entire belt is extracted. 3. Allow the belt to retract. As the belt retracts, you will
hear a clicking sound. This indicates the safety belt is
now in the Automatic Locking Mode.
How To Disengage The Automatic Locking Mode
Unbuckle the combination lap/shoulder belt and allow it
to retract completely to disengage the Automatic Locking
Mode and activate the vehicle sensitive (emergency)
locking mode.
WARNING!
•The belt and retractor assembly must be replaced if
the seat belt assembly Automatic Locking Retractor
(ALR) feature or any other seat belt function is not
working properly when checked according to the
procedures in the Service Manual.
• Failure to replace the belt and retractor assembly
could increase the risk of injury in collisions.
58 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE

The ORC contains a backup power supply system that
may deploy the air bags even if the battery loses power or
it becomes disconnected prior to deployment.Also, the ORC turns on the Air Bag Warning
Light in the instrument panel for approxi-
mately four to eight seconds for a self-check
when the ignition is first turned on. After the
self-check, the Air Bag Warning Light will turn off. If the
ORC detects a malfunction in any part of the system, it
turns on the Air Bag Warning Light, either momentarily
or continuously. A single chime will sound if the light
comes on again after initial startup.
It also includes diagnostics that will illuminate the instru-
ment cluster Air Bag Warning Light if a malfunction is
noted that could affect the air bag system. The diagnos-
tics also record the nature of the malfunction.WARNING!
Ignoring the Air Bag Warning Light in your instru-
ment panel could mean you won’t have the air bags
to protect you in a collision. If the light does not come
on as a bulb check when the ignition is first turned
on, stays on after you start the vehicle, or if it comes
on as you drive, have an authorized dealer service the
air bag system immediately.
Driver And Passenger Advanced Front Air Bag
Inflator Units
The Driver and Passenger Advanced Front Air Bag
Inflator Units are located in the center of the steering
wheel and on the right side of the instrument panel.
When the ORC detects a collision requiring the
Advanced Front Air Bags, it signals the inflator units.
2
THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 73

They are not permanent and normally heal quickly.
However, if you haven’t healed significantly within a
few days, or if you have any blistering, see your doctor
immediately.
• As the air bags deflate, you may see some smoke-like
particles. The particles are a normal by-product of the
process that generates the non-toxic gas used for air
bag inflation. These airborne particles may irritate the
skin, eyes, nose, or throat. If you have skin or eye
irritation, rinse the area with cool water. For nose or
throat irritation, move to fresh air. If the irritation
continues, see your doctor. If these particles settle on
your clothing, follow the garment manufacturer’s in-
structions for cleaning. Do not drive your vehicle after the air bags have de-
ployed. If you are involved in another collision, the air
bags will not be in place to protect you.
WARNING!
Deployed air bags and seat belt pretensioners cannot
protect you in another collision. Have the air bags,
seat belt pretensioners, and the front seat belt retrac-
tor assemblies replaced by an authorized dealer im-
mediately. Also, have the Occupant Restraint Con-
troller (ORC) system serviced as well.
2
THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 77

Maintaining Your Air Bag System
WARNING!
•Modifications to any part of the air bag system
could cause it to fail when you need it. You could
be injured if the air bag system is not there to
protect you. Do not modify the components or
wiring, including adding any kind of badges or
stickers to the steering wheel hub trim cover or the
upper right side of the instrument panel. Do not
modify the front bumper, vehicle body structure, or
add aftermarket side steps or running boards.
• It is dangerous to try to repair any part of the air
bag system yourself. Be sure to tell anyone who
works on your vehicle that it has an air bag system.
(Continued)
WARNING! (Continued)
•Do not attempt to modify any part of your air bag
system. The air bag may inflate accidentally or may
not function properly if modifications are made.
Take your vehicle to an authorized dealer for any
air bag system service. If your seat, including your
trim cover and cushion, needs to be serviced in any
way (including removal or loosening/tightening of
seat attachment bolts), take the vehicle to your
authorized dealer. Only manufacturer approved
seat accessories may be used. If it is necessary to
modify the air bag system for persons with dis-
abilities, contact your authorized dealer.
78 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE