2014 DODGE JOURNEY service

NOTE:
•The Emergency call may also be initiated by using the
touchscreen.
•
The emergency number dialed is based on the country
where the vehicle is purchased (911 for the U.S. and
Canada and 060 for Mexico). The number dialed may not
be applicable with the available mobile service and area.
• The Uconnect® Phone does slightly lower your
chances of successfully making a phone call as to that
for the mobile phone directly.
WARNING!
Your phone must be turned on and connected to the
Uconnect® Phone to allow use of this vehicle feature in
emergency situations, when the mobile phone has net-
work coverage and stays connected to the Uconnect®
Phone.
Roadside Assistance / Towing Assistance
If you need roadside/towing assistance:
1. Press the
button on the steering wheel to begin.
2. After the “Listening” prompt and the following beep, say “Roadside Assistance” or say “Towing Assis-
tance.”
NOTE: The roadside/towing assistance number dialed is
based on the country where the vehicle is purchased
(1-800-528-2069 for the U.S., 1-800-363-4869 for Canada,
55-14-3454 for Mexico City and 1-800-712-3040 for out-
side Mexico City in Mexico). Please refer to the Chrysler
Group LLC 24-Hour “Roadside Assistance” coverage
details in the Warranty Information Booklet and on the
24-Hour Roadside Assistance Card.
Voice Mail Calling
To learn how to access your voice mail, refer to “Working
with Automated Systems”.
168 UNDERSTANDING THE FEATURES OF YOUR VEHICLE

Working With Automated Systems
This method is used in instances where one generally has
to press numbers on the mobile phone keypad while
navigating through an automated telephone system.
You can use your Uconnect® Phone to access a voice mail
system or an automated service, such as a paging service
or automated customer service line. Some services re-
quire immediate response selection. In some instances,
that may be too quick for use of the Uconnect® Phone.
When calling a number with your Uconnect® Phone that
normally requires you to enter in a touch-tone sequence on
your mobile phone keypad, you can utilize the touchscreen
or press the
button on the steering wheel and say the
word “Send” then the sequence you wish to enter. For
example, if required to enter your PIN followed with a
pound, (3746#),youcanpressthe
button on the
steering wheel and say, “Send3746#.”Saying “Send” followed by a number, or sequence of numbers, is also to
be used for navigating through an automated customer
service center menu structure, and to leave a number on
a pager.
You can also send stored mobile phonebook entries as
tones for fast and easy access to voice mail and pager
entries. For example, if you previously created a Phone-
book entry with First and/or Last Name as “Voicemail
Password”, then if you press the
button on the
steering wheel and say “Send Voicemail Password” the
Uconnect® Phone will then send the corresponding
phone number associated with the phonebook entry, as
tones over the phone.
NOTE:
• The first number encountered for that contact will be
sent. All other numbers entered for that contact will be
ignored.
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UNDERSTANDING THE FEATURES OF YOUR VEHICLE 169

NOTE:
1. You can also say “Find City,” “Find Favorite,” “FindPlay by Category,” “Find Play by Name,” “Find Re-
cently Found,” “Where to?” or “Go Home.”
2. You can say “Find Nearest” then “Restaurant,” “Fuel,” “Transit,” “Lodging,” “Shopping,” “Bank,” “Enter-
tainment,” “Recreation,” “Attractions,” “Commu-
nity,” “Auto Services,” “Hospitals,” “Parking,” “Air-
port,” “Police Stations,” “Fire Stations,” or “Auto
Dealers.”
NOTE: Available Voice Commands are shown in bold
face and shaded grey.SEATS
Seats are a part of the Occupant Restraint System of the
vehicle.
WARNING!
• It is dangerous to ride in a cargo area, inside or
outside of a vehicle. In a collision, people riding in
these areas are more likely to be seriously injured
or killed.
• Do not allow people to ride in any area of your
vehicle that is not equipped with seats and seat
belts. In a collision, people riding in these areas are
more likely to be seriously injured or killed.
• Be sure everyone in your vehicle is in a seat and
using a seat belt properly.3
UNDERSTANDING THE FEATURES OF YOUR VEHICLE 199

NOTE:
•The head restraints should only be removed by quali-
fied technicians, for service purposes only. If either of
the head restraints require removal, see your autho-
rized dealer.
Active Head Restraint (Normal Position)Active Head Restraint (Tilted)
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UNDERSTANDING THE FEATURES OF YOUR VEHICLE 211

NOTE:
•
The head restraints should only be removed by qualified
technicians, for service purposes only. If any of the head
restraints require removal, see your authorized dealer.
•For proper routing of a Child Seat Tether, refer to
“Occupant Restraints” in “Safety”.
WARNING!
Driving a vehicle with the head restraints removed or
improperly adjusted could cause serious injury or
death in the event of a collision. The head restraints
should be checked prior to operating the vehicle and
never adjusted while the vehicle is in motion.
Third Row Passenger Seats — Seven Passenger
Models
These head restraints are non-adjustable and non-
removable. However, you can fold them forward when
they are not in use by passengers. Refer to “50/50 Split
Third-Row Passenger Seats With Fold-Flat Feature —
Seven Passenger Models” for further information.
Adjustment Button
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UNDERSTANDING THE FEATURES OF YOUR VEHICLE 213

Service The ParkSense® Rear Park Assist
System
During vehicle start up, when the ParkSense® Rear Park
Assist system has detected a fault condition, the Elec-
tronic Vehicle Information Center (EVIC) will actuate a
single chime, once per ignition cycle, and it will display
the “CLEAN PARK ASSIST”, “SERVICE PARK ASSIST”,
or “SERVICE PARK ASSIST SYSTEM” message. Refer to
“Electronic Vehicle Information Center (EVIC)” in “Un-
derstanding Your Instrument Panel” for further informa-
tion. When the shift lever is moved to REVERSE and the
system has detected a fault condition, the EVIC will
display theCLEAN PARK ASSIST, SERVICE PARK
ASSIST,ORSERVICE PARK ASSIST SYSTEM mes-
sages for as long as the vehicle is in REVERSE. Under this
condition, ParkSense® will not operate. If “CLEAN PARK ASSIST” appears in the Electronic
Vehicle Information Center (EVIC) make sure the outer
surface and the underside of the rear fascia/bumper is
clean and clear of snow, ice, mud, dirt or other obstruc-
tion and then cycle the ignition. If the message continues
to appear see an authorized dealer.
If “SERVICE PARK ASSIST” or “SERVICE PARK ASSIST
SYSTEM” appears in the EVIC, see an authorized dealer.
Cleaning The ParkSense® System
Clean the ParkSense® sensors with water, car wash soap
and a soft cloth. Do not use rough or hard cloths. Do not
scratch or poke the sensors. Otherwise, you could dam-
age the sensors.
248 UNDERSTANDING THE FEATURES OF YOUR VEHICLE

ParkSense® System Usage Precautions
NOTE:
•Ensure that the rear bumper is free of snow, ice, mud,
dirt and debris to keep the ParkSense® system oper-
ating properly.
• Jackhammers, large trucks, and other vibrations could
affect the performance of ParkSense®.
• When you turn ParkSense® off, the EVIC will display
“PARK ASSIST SYSTEM OFF.” Furthermore, once you
turn ParkSense® off, it remains off until you turn it on
again, even if you cycle the ignition key.
• When you move the shift lever to the REVERSE
position and ParkSense® is turned off, the EVIC will
display the “PARK ASSIST SYSTEM OFF” message for
as long as the vehicle is in REVERSE. •
Clean the ParkSense® sensors regularly, taking care
not to scratch or damage them. The sensors must not
be covered with ice, snow, slush, mud, dirt or debris.
Failure to do so can result in the system not working
properly. The ParkSense® system might not detect an
obstacle behind the fascia/bumper, or it could provide
a false indication that an obstacle is behind the fascia/
bumper.
• Ensure the ParkSense® system is OFF if objects such as
bicycle carriers, trailer hitches, etc., are placed within
12 in (30 cm) from the rear fascia/bumper. Failure to
do so can result in the system misinterpreting a close
object as a sensor problem, causing the “SERVICE
PARK ASSIST SYSTEM” message to be displayed in
the EVIC.
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UNDERSTANDING THE FEATURES OF YOUR VEHICLE 249

INSTRUMENT CLUSTER DESCRIPTIONS
1. Tachometer
This gauge measures engine revolutions per minute
(RPM x 1000). Before the pointer reaches the red area,
ease up on the accelerator to prevent engine damage.
2. Air Bag Warning LightThis light will turn on for four to eight seconds
as a bulb check when the ignition switch is first
turned to ON/RUN. If the light is either not on
during starting, stays on, or turns on while
driving, have the system inspected at an authorized
dealer as soon as possible. Refer to “Occupant Restraints”
in “Things To Know Before Starting Your Vehicle” for
further information. 3. Malfunction Indicator Light (MIL)
The Malfunction Indicator Light (MIL) is part of
an onboard diagnostic system, called OBD II, that
monitors engine and automatic transmission con-
trol systems. The light will illuminate when the key is in
the ON/RUN position, before engine start. If the bulb
does not come on when turning the key from OFF to
ON/RUN, have the condition checked promptly.
Certain conditions, such as a loose or missing gas cap,
poor fuel quality, etc., may illuminate the MIL after
engine start. The vehicle should be serviced if the light
stays on through several of your typical driving cycles. In
most situations, the vehicle will drive normally and will
not require towing.
302 UNDERSTANDING YOUR INSTRUMENT PANEL