2014 Citroen C3 PICASSO RHD Owner's Manual

247
FREQUENTLY ASKED QUESTIONS
QUESTION ANSWER SOLUTION
Certain traffic jams
along the route are not
indicated in real time.
o
n starting, it is several minutes before the system begins to receive th\
e
traffic information. Wait until the traffic information is being received
correctly (display of the traffic information icons on
the map).
The filters are too restrictive. Modify the "Geographic filter" settings.
In certain countries, only major routes (motorways...) are listed for the
traffic information. This phenomenon is normal. The system is
dependent on the traffic information available.
The altitude is not
displayed.
o

n starting, the initialisation of the GPS may take up to 3 minutes to
receive more than 4 satellites correctly. Wait until the system has started up completely.
Check that there is a GPS coverage of at least
4
satellites (long press on the SETUP button, then
select "GPS coverage").
Depending on the geographical environment (tunnel...) or the weather ,
the conditions of reception of the GPS signal may vary. This phenomenon is normal. The system
is dependent on the GPS signal reception
conditions.
I am unable to connect
my
b
luetooth telephone. The telephone's Bluetooth function may be switched off or the telephone
may not be visible. -

Check that your telephone's
b luetooth
function is switched on.
-

Check in the telephone settings that it is
"visible to all".
The Bluetooth telephone is not compatible with the system. Y

ou can check the compatibility of your telephone
on www.citroen.co.uk (services)
The volume of the
telephone connected
in
b
luetooth mode is
inaudible. The volume depends both on the system and on the telephone.
Increase the volume of the audio system, to
maximum if required, and increase the volume of
the telephone if necessary.
The ambient noise level has an influence on the quality of telephone
communication. Reduce the ambient noise level (close the windows,
reduce the booster fan speed, slow down, ...).

248
FREQUENTLY ASKED QUESTIONS
QUESTION ANSWER SOLUTION
Some contacts are
duplicated in the list. The options for synchronizing contacts are synchronizing the contacts
on the SIM card, the contacts on the telephone, or both. When both
synchronizations are selected, some contacts may be duplicated. Select "
d isplay SIM card contacts" or " d isplay
telephone contacts".
Contacts are not shown
in alphabetical order. Some telephones offer display options.
d epending on the settings
chosen, contacts can be transferred in a specific order. Modify the display setting in the telephone
directory.
The system does not receive
SMS text messages.The Bluetooth mode does not permit sending SMS text messages to the
system.
The C
d
is ejected
automatically or is not
played by the player. The CD is inserted upside down, is unplayable, does not contain any
audio data or contains an audio format which the player cannot play
.-
Check that the C
d is inserted in the player the right
way up.
- Check the condition of the C d : the C d cannot be
played if it is too damaged.
- Check the content in the case of a recorded C d :
refer to the information and advice in the "MUSIC
ME
d I a
PL
a
YERS" section.
- The audio system's C d player does not play d V d s.
- Some recorded CDs will not be played by the audio
system because they are not of the correct quality.
The CD has been recorded in a format that is not compatible with the
player (udf, ...).
The CD is protected by an anti-pirating protection system which is not
recognised by the audio system.
There is a long waiting
period following the insertion
of a C
d or connection of a
US
b memory stick.When a new medium is inserted, the system reads a certain amount of
data (directory, title, artist, etc.). This may take from a few seconds to a
few minutes. This phenomenon is normal.
The C
d
player sound is
poor. The C
d used is scratched or of poor quality. Insert good quality C
d s and store them in suitable
conditions.
The audio equipment settings (bass, treble, ambiences) are unsuitable.\
Set the treble or bass level to 0, without selecting
an ambience.

249
FREQUENTLY ASKED QUESTIONS
QUESTION ANSWER SOLUTION
Some characters in the
media information are not
displayed correctly while
playing. The audio system does not display some types of characters.
Use standard characters to name tracks and
folders.
Playing of streaming files
does not start. The peripheral device connected does not support automatic play. Start the playback from the device.
The names of tracks and
the track length are not
displayed on the screen
when streaming audio. The Bluetooth profile does not allow the transfer of this information.
The quality of reception
of the radio station
listened to gradually
deteriorates or the stored
stations do not function
(no sound, 87.5
Mhz is
displayed...). The vehicle is too far from the transmitter used by the station listened\

to or there is no transmitter in the geographical area through which the
vehicle is travelling.
a

ctivate the "R d S" function by means of the
short-cut menu to enable the system to check
whether there is a more powerful transmitter in the
geographical area.
The environment (hills, buildings, tunnels, basement car parks...) blo\
ck
reception, including in R
d S mode. This phenomenon is normal and does not indicate
a fault with the audio system.
The aerial is absent or has been damaged (for example when going
through a car wash or into an underground car park). Have the aerial checked by a CITR
o Ë n dealer.
I cannot find some radio
stations in the list of
stations received. The station is not received or its name has changed in the list.
Some radio stations send other information in place of their name (the \
title of the song for example).
The system interprets this information as the name of the station.
The name of the radio
station changes.

250
FREQUENTLY ASKED QUESTIONS
QUESTION ANSWER SOLUTION
In changing the setting
of treble and bass the
equalizer setting is
deselected. The selection of an equalizer setting imposes the balance settings.
Modifying one without the other is not possible.
Modify the balance or equalizer settings to obtain
the desired musical ambience.
In changing the equalizer
setting, treble and bass
return to zero.
When changing the
balance settings, the
distribution setting is
deselected. The selection of a distribution setting imposes the balance settings.
Modifying one without the other is not possible.
Modify the balance or distribution settings to
obtain the desired musical ambience.
When changing an
distribution setting,
the balance setting is
deselected.
There is a difference in
sound quality between
the different audio
sources (radio, C
d ...).For optimum sound quality, the audio settings for Volume,
b ass, Treble,
Equalizer and Loudness can be adapted to the different sound sources,
which may result in audible differences when changing source (radio,
C
d ...). Check that the audio settings for (Volume,
b ass,
Treble, Equalizer, Loudness) are adapted to
the sources listened to. It is advisable to set the
a

U d I o functions ( b ass, Treble, Fr-Re balance,
Le-Ri balance) to the middle position, select the
"
n one", musical ambience and set the loudness
correction to the "
a ctive" position in C d mode or
to the "Inactive" position in radio mode.

251
FREQUENTLY ASKED QUESTIONS
QUESTION ANSWER SOLUTION
With the engine off, the
system switches off after
a few minutes of use. When the engine is switched off, the system's operating time depends on
the battery charge.
The switch-off is normal: the system switches to economy mode and
switches off to prevent discharging of the vehicle's battery. Start the vehicle's engine to increase the battery
charge.
Playback of my US
b
memory stick starts only
after a very long wait
(around 2 to 3 minutes). Some files supplied with the memory stick may greatly slow down access
to reading the memory stick (multiplication by 10 of the catalogue time).
Delete the files supplied with the memory stick
and limit the number of sub-folders in the file
structure on the memory stick.
When I connect my
iPhone as telephone and
to the US
b port at the
same time, I am unable
to play the music files. When the iPhone connects automatically as a telephone, it forces the
streaming function. The streaming function takes the place of the US
b
function which is then not useable, there is a period without sound of the
track being played with Apple
® players.
d
isconnect and reconnect to the US b port (the
US b function takes priority over streaming).

252

253
Audio S ystem
Your Audio system is coded in such a way that it will
only operate in your vehicle.
For safety reasons, the driver must only carry out
operations which require prolonged attention while the
vehicle is stationary.
When the engine is switched off and to prevent
discharging of the battery, the audio equipment may
switch off after a few minutes.
AUDIO SYSTEM / BLUETOOTH®
01 First steps
02
Steering mounted
controls
03

Main
menu
04
Audio
05

USB Box
06


Bluetooth
functions
07

Screen menu map(s)
Frequently

asked questions p.
p.
p.
p.
p.
p.
p.
p.
254
255
256
257
260
263
266
271
CONTENTS

01
254
FIRST STEPS
Eject Cd.
Select source:
radio, audio C
d / MP3 C d , US b ,
Jack connection, Streaming,
a
UX.
Select the screen display
mode:
d
ate, audio functions, trip
computer, telephone.
a

utomatic frequency search
down/up.
Select previous/next CD, MP3
or US
b track.
a
udio settings: front/
rear fader, left/right
balance, bass/treble,
loudness, audio
ambiences.
d
isplay the list of
local stations.
Long press:
C d tracks or MP3
folders (C d / US b ).
TA (Traffic Announcements)
on/off.
Long press: PTY* (radio
Programme TYpe) mode.
d

isplay main menu.
The
da R k button changes the screen display
for improved driving comfort at night.
1
st press: upper bar only illuminated.
2nd press: black screen.
3rd press: return to standard display.
o

n/off, volume setting.
Buttons 1 to 6:
Select a pre-set radio station.
Long press: pre-set a station. Select next frequency down/up.
Select previous/next MP3 folder.
Select previous/next folder / genre /
artist / playlist (US
b ).
Confirm.
Selection of
a
M /
FM wavebands.
a
bandon the current
operation.
*
available according to version.