
Black plate (72,1)Chevrolet Orlando Infotainment System (GMNA-Localizing-Canada-
6081467) - 2014 - CRC - 6/13/13
72 Infotainment System
Database Coverage
Explanations
Coverage areas vary with respect to
the level of map detail available for
any given area. Some areas feature
greater levels of detail than others.
If this happens, it does not mean
there is a problem with the system.
As the map data is updated, more
detail can become available for
areas that previously had limited
detail. SeeMap Data Updates on
page 71.
Voice Recognition
Voice recognition allows for
hands-free operation of the
infotainment system features.
Voice recognition can be used when
the radio is on or when Retained
Accessory Power (RAP) is active.
See “Retained Accessory Power
(RAP)” in the owner manual. The
system maintains a minimum
volume level.
Using Voice Recognition
1. Pressb/gon the steering
wheel. The audio system mutes.
A voice prompt states, “Please
say a command.” Wait until the
tone is heard before speaking.
If there is no tone, make sure
that the volume is turned up.
While voice recognition is active,
the system displays a
gsymbol
in the top right of the screen. 2. Clearly speak one of the
commands listed later in this
section.
Press
b/gtwice on the steering
wheel to skip the voice prompt
messages.
Canceling Voice Recognition
1. Press and release$/ion
the steering wheel control to
cancel a command, if the system
response does not match the
voice command, or say
“Goodbye” or“Cancel.”
2. The system replies, “Goodbye.”
Helpful Hints for Speaking
Commands
.When multiple commands are
available, choose the command
that works best for you.

Black plate (73,1)Chevrolet Orlando Infotainment System (GMNA-Localizing-Canada-
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Infotainment System 73
.Words in parentheses are
optional. For example, for
the command“Tune FM
(frequency),” saying“Tune FM
87.7” or“Tune FM” are both
valid commands.
.When the command is
recognized, the system will
either perform the function or
ask to confirm the choice.
.When the system does not
recognize the command, the
system says “pardon.”
.If experiencing difficulty with the
system recognizing a command,
confirm that the command is
correct. Try saying the command
clearly or wait for a brief moment
after the tone.
.Background noise such as a
climate control fan positioned on
high, open windows, and very
loud outside noises, even if the
windows are closed, can cause
voice commands to be
misunderstood.
.The system is able to recognize
commands in different
languages, such as English,
Canadian French, and Spanish.
The system only recognizes
commands based on the
language selected.
.To increase or decrease the
voice volume during a voice
recognition session, turn the
volume knob of the radio,
or press the volume steering
wheel control. If the volume is
adjusted during a voice
recognition session, a Volume
bar appears on the screen
showing the voice volume level
as it is being adjusted. This also
changes the volume of the
guidance prompts.
.When using navigation
commands, take the time to
become familiar with the
address. Long delays when
giving the address can result in
the system not recognizing the
address or routing to a different
location than intended.
.When providing the house
number portion of the address,
the system recognizes both digit
format and numerical text. An
example would be to say,
“3-0-0-0-1”or“Thirty
Thousand One.”
.If the system provides a
destination in another country on
several attempts, say the
“Change Country” command and
say the country of interest. The
country default is the United
States. To enter a destination in
Canada or Mexico, the country
will first have to be changed in
the system.
Voice Recognition Help
To enter the help playback session,
clearly speak one of the help
commands.
Help: The system plays back more
specific help commands such as
Radio Settings for the user to
choose from.

Black plate (76,1)Chevrolet Orlando Infotainment System (GMNA-Localizing-Canada-
6081467) - 2014 - CRC - 6/13/13
76 Infotainment System
Settings Commands
Verbose (set) on (mode), Verbose
(set) off (mode):Instructs the
system to turn voice prompts on or
off. When off, this feature turns off
voice prompts.
Language (language): Instructs
the system to set the language.
List Devices: Instructs the system
to give a list of devices to use.
Other Commands
Goodbye: Instructs the system to
end a phone call or voice
recognition.
Cancel: Instructs the system to
cancel an action.
Go Back, Back, Previous:
Instructs the system to go back to a
prior menu.
Main Menu: Instructs the system to
go to the main menu. Yes, Yep, Yup, Ya, Sure, Right,
Correct, OK, Positive, You Got it,
Probably, You Bet:
These can be
used to say “Yes.”
No, Nope, Na, No way, Wrong,
Incorrect, Negative, Not really, No
I said, No I Did Not, No I Do Not:
These can be used to say “No.”
Next Page, Page Down: Instructs
the system to scroll forward one
page in a list.
Previous Page, Page Up: Instructs
the system to scroll back one page
in a list.
Navigation Commands (If
Equipped)
To activate the navigation voice
recognition:
1. Press
b/gon the steering
wheel. The audio system mutes.
A voice prompt says, “Please
say a command.” Wait until the
tone is heard before speaking. If there is no tone, make sure
the volume is turned up.
While voice recognition is active,
the system displays a symbol in
the top right of the screen.
2. Clearly speak the command “Navigation.”
3. Clearly speak one of the commands in this section.
The following commands only apply
once the Navigation command is
given.
Change Country: Changes the
country origin to input a destination
from that region. The system will
accept United States, Canada,
or Mexico.
Address or Destination: Allows
an address to be stated as a
one-shot method. The system will
recognize the address if stated
all at once or say a city center.
An example is to say, “200
Renaissance Street, Detroit,
Michigan” or“Detroit, Michigan.”

Black plate (77,1)Chevrolet Orlando Infotainment System (GMNA-Localizing-Canada-
6081467) - 2014 - CRC - 6/13/13
Infotainment System 77
Directed Address:Allows an
address to be stated one step at a
time. The format will be State/
Province, City, Street, then House
Number.
Intersection: Allows an
Intersection to be stated as the
destination. The format will be
State/Province, City, Street, then
Intersection.
Home: Instructs the system to start
guidance to the address saved as
My Home.
Contact: When a phone is paired
to the system, which contains
Address Information stored for
contacts, the address associated
with that contact can become a
route. If the system cannot resolve
the address, an error displays.
Points of Interest or POI: Allows a
Point of Interest to be stated as a
destination. Become familiar with
the POI categories and
sub-categories in the system by
pressing Destination from the Home
Page or DEST on the faceplate, then selecting Point of Interest. POI
commands for Along Route and
Around Destination will be available
if route guidance is active.
Add Waypoint:
Allows addition
of individual waypoints or the
destination. The system will ask for
the choice of entry method to
continue. An example is to say, “POI
Along Route” or“Intersection.”
Delete Waypoint: When guidance
is active, this command allows the
deletion of individual waypoints or
the destination. If guidance is not
active, the system will indicate the
destination list is empty.
Where Am I?, My Location,
or Current Position: Instructs the
system to give the current position
of the vehicle.
Help: The system plays back more
specific help commands associated
with Navigation or a Navigation
sub-feature. Cancel Guidance or Cancel
Route:
Instructs the system to
cancel guidance.
Entering a Destination in Other
Countries
For the voice recognition to respond
to a local address, the
corresponding country needs to be
set in the navigation system.
The country can also be set using
voice commands. However, the
country will change back to the
default country when the vehicle is
keyed off.
1. Press
b/gon the steering
wheel.
2. Say “Navigation.”
3. Say “Change Country.”
4. Say the country name. For example, say “Canada.”

Black plate (78,1)Chevrolet Orlando Infotainment System (GMNA-Localizing-Canada-
6081467) - 2014 - CRC - 6/13/13
78 Infotainment System
OnStar Command (If Equipped)
To activate OnStar voice
recognition, press
=on the mirror
or press
b/gon the steering
wheel and say “OnStar”after the
beep. This will activate the OnStar
voice control. See ”OnStar”in the
owner manual.
Help Commands
.Help
.Hands-Free Calling
.Turn-by-Turn Directions
.OnStar Info
After each list of help commands,
the following are available:
.Go Back
.Repeat
.Cancel
.Help
.Goodbye Hands-Free Calling
.Call
.Store
.Commands
‐
Call
‐ Store
‐ My Number
‐ Minutes
‐ Store Last Number
‐ Digit Dial
‐ Redial
‐ Dial
‐ Number Recall
‐ Directory
‐ Digit Store
Turn-by-Turn Directions
.Directory
.Plan Route
.Commands
‐ Directory ‐
Store Destination
‐ Plan Route
‐ Delete Destination
‐ Mute Directions
OnStar Info
.Messages
.Minutes
.My Number
.Commands
‐ Messages
‐ Virtual Advisor
‐ My Number
‐ Minutes
‐ Number Recall
‐ Advisor Playback
.Virtual Advisor
Virtual Advisor
Choose this option to connect to a
live Advisor.

Black plate (79,1)Chevrolet Orlando Infotainment System (GMNA-Localizing-Canada-
6081467) - 2014 - CRC - 6/13/13
Infotainment System 79
Voice Pass-Thru
Voice pass-thru allows access to the
voice recognition commands on the
cell phone, i.e. Siri or Voice
Command. See the cell phone
manufacturer's user guide to see if
the cell phone supports this feature.
To activate phone voice recognition
system, press and hold
b/gon
the steering wheel for approximately
two sec.
Bluetooth Phone/
Devices
Bluetooth
Overview
If equipped with Bluetooth capability,
the system can interact with many
cell phones and devices, allowing:
.Placing and receiving hands-free
calls.
.Sharing of the cell phone’s
address book or contact list with
the vehicle. The phone book will
only display when that phone is
connected.
.Placing outgoing calls by voice
recognition.
The system can be used while in
ON/RUN, ACC/ACCESSORY,
or Retained Accessory Power
(RAP). The range of the Bluetooth
system can be up to 9.1 m (30 ft).
The radio can connect to most Bluetooth-enabled phones.
Available features and functions
may be dependent on the device.
On a current phone call screen, an
image of the contact from your
phone's contact list can be
displayed. Not all phones are
compatible with this feature.
Bluetooth Controls
Use the buttons on the infotainment
system and the steering wheel to
operate the Bluetooth system.
Steering Wheel Controls
b/g(Push to Talk):
Press to
answer incoming calls and start
voice recognition.
$/i(Mute/End Call): Press to
end a call, decline an incoming call,
or cancel voice recognition.
+
x− (Volume): Press + or−to
increase or decrease the volume.

Black plate (82,1)Chevrolet Orlando Infotainment System (GMNA-Localizing-Canada-
6081467) - 2014 - CRC - 6/13/13
82 Infotainment System
Pairing a Phone
1. Press
b/g. The system
responds “Please Say a
Command,” followed by a tone.
2. Say “Pair.”The system responds
with “Please search for
Bluetooth devices on your
phone. Confirm or enter
number.”
3. Start the pairing process on the phone to be paired.
4. Locate and select the device named after the vehicle make
and model in the list on the cell
phone. Follow the instructions
on the cell phone to enter the
PIN or to confirm the six-digit
code matches. The system
responds “successfully paired.”
5. Repeat Steps 1−4 to pair additional phones. Listing All Paired and Connected
Phones
The system can list all cell phones
paired to it. If a paired cell phone is
also connected to the vehicle, the
system responds with
“is connected”
after that phone name.
1. Press
b/g. The system
responds “Please Say a
Command,” followed by a tone.
2. Say “Device List.”
Deleting a Paired Phone
1. Press
b/g. The system
responds “Please Say a
Command,” followed by a tone.
2. Say “Device List.”
3. Say “Delete Device.”
4. The system responds with: “To
delete a device, please touch its
name on the screen.” Select the
device to delete on the display
and it will be removed. To cancel this command,
press
$/ion the steering
wheel control or press the BACK
button on the radio faceplate.
Connecting to a Different Phone
or Device
To connect to a different cell phone,
the system looks for the next
available cell phone. Depending on
the cell phone to be connected, this
command may need to be repeated.
1. Press
b/g. The system
responds “Please Say a
Command,” followed by a tone.
2. Say “Change Phone.”
.To select a device, press
the name on the display.
.If another cell phone is not
found, the original phone
remains connected.

Black plate (84,1)Chevrolet Orlando Infotainment System (GMNA-Localizing-Canada-
6081467) - 2014 - CRC - 6/13/13
84 Infotainment System
Using the Infotainment Controls
Turn the MENU/SEL knob to
“Answer”or“Decline” and press the
MENU/SEL knob or press Accept or
Decline on the screen.
Using Steering Wheel Controls
Press
b/gto answer or$/ito
decline the call.
Call Waiting Using the
Infotainment Controls
Call waiting must be supported on
the Bluetooth phone and enabled by
the wireless service carrier to work.
Switching Between Calls (Call
Waiting Calls Only)
To switch between calls turn and
press the MENU/SEL knob and
select Switch Call or select Switch
Call on the screen.
Call Waiting Using Steering
Wheel Controls
Call waiting must be supported on
the cell phone and enabled by the
wireless service carrier.
.Pressb/gto answer an
incoming call when another call
is active. The original call is
placed on hold.
.Pressb/gagain to return to
the original call.
.To decline answering the
incoming call, press Decline on
the screen or take no action.
.Press$/ito disconnect the
current call and switch to the call
on hold.
Conference Calling Using the
Infotainment Controls
Conference calling and three-way
calling must be supported on the
Bluetooth phone and enabled by the wireless service carrier to work. This
feature is only supported when the
vehicle is not moving.
To start a conference while in a
current call:
1. Turn and press the MENU/SEL
knob and select Enter Number.
2. Enter the phone number and then select OK.
3. After the call has been placed, turn the MENU/SEL knob and
choose Merge Calls.
4. To add more callers to the conference call, repeat
Steps 1−3. The number of
callers that can be added is
limited by your wireless service
carrier.
Ending a Call
Using the Infotainment Controls
Turn and press the MENU/SEL
knob and select Hang Up or press
Hang Up on the screen.