
Black plate (22,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
7-22 Infotainment System
3. Turn the MENU knob to highlightthe phone to be connected.
4. Press the button just below the CONNECT screen button to
connect to the highlighted
device.
Phone Menu
Once a phone is connected and
selected, the following may display:
Recent Calls: Turn the MENU
knob to highlight Recent Calls and
press to select.
Contacts: Turn the MENU knob to
highlight Contacts and press to
select.
Keypad: Turn the MENU knob to
highlight Keypad and press to
select.
Active Call: Turn the MENU knob
to highlight Active Call and press to
select and display the active call
screen.
Manage Phones: Turn the MENU
knob to highlight Manage Phones
and press to select.
Making a Call Using Contacts
and Recent Calls
For cell phones that support the
Contacts and Recent Calls feature,
the Bluetooth system can use the
contacts stored on your cell phone
to make calls. See your cell phone
manufacturer ’s user guide or
contact your wireless provider to
find out if this feature is supported
by your phone.
If the phone prompts to allow phone
book download during the pairing
process, select Always Accept and
Allow. The phone book may not be
available if not accepted.
When a cell phone supports the
phone book feature, the Contacts
and Recent Calls menus are
automatically available.
The Contacts menu allows you to
access the phone book stored in the
cell phone to make a call. The Recent Calls menu allows you
to access the phone numbers from
the Incoming Calls, Outgoing Calls,
and Missed Calls menus on the cell
phone to make a call.
To make a call using the
Contacts menu:
1. From the Home Page, turn the
MENU knob, then press to
select the PHONE screen
button.
2. Turn the MENU knob to highlight Contacts and press to select.
3. Turn the MENU knob to highlight the letter group and press to
select.
4. Turn the MENU knob to highlight the contact and press to select.
5. Turn the MENU knob to highlight the desired number, then press
the MENU knob to call the
contact.

Black plate (4,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
8-4 Climate Controls
.Select a temperature setting that
is higher in hot weather and
lower in cold weather.
.Turn off the air conditioning
when it is not needed.
.Only use defrost when needed
to clear the windows.
Automatic Operation
The system automatically controls
the fan speed, air delivery, air
conditioning, and recirculation in
order to heat or cool the vehicle to
the desired temperature.
When the indicator light is on, the
system is in full automatic operation.
If the air delivery mode or fan
setting is manually adjusted, the
auto indicator turns off and displays
will show the selected settings.
To place the system in
automatic mode:
1. Press AUTO. 2. Set the temperature. Allow the
system time to stabilize. Then
adjust the temperature as
needed for best comfort.
To improve fuel efficiency and to
cool the vehicle faster, recirculation
may be automatically selected in
warm weather.
The recirculation light will not come
on when automatically controlled.
Press
hto manually select
recirculation; press it again to select
outside air.
Manual Operation
Driver and Passenger
Temperature Control: The
temperature can be adjusted
separately for the driver and
passenger.
Turn the knob clockwise or
counterclockwise to increase or
decrease the driver or passenger
temperature setting.
SYNC: Press to link all climate
zone settings to the driver settings.
The SYNC indicator light will turn on. When the passenger settings
are adjusted, the SYNC indicator
light is off.
O(On/Off):
Press the knob to turn
the fan on or off.
Fan Control: Turn the knob
clockwise or counterclockwise to
increase or decrease the fan speed.
Press AUTO to return to automatic
operation.
Air Delivery Modes: Press
Y,\,
[, or-to change the direction of
the airflow. An indicator light comes
on in the selected mode button.
Changing the mode cancels the
automatic operation and the system
goes into manual mode. Press
AUTO to return to automatic
operation.
Y(Vent): Air is directed to the
instrument panel outlets.
\(Bi-Level): Air is directed to the
instrument panel outlets and the
floor outlets.

Black plate (16,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
9-16 Driving and Operating
If the vehicle is in P (Park), the
ignition will turn off, and Retained
Accessory Power (RAP) will remain
active. SeeRetained Accessory
Power (RAP) on page 9-24.
If the vehicle is not in P (Park), the
ignition will return to ACC/
ACCESSORY and display the
message SHIFT TO PARK in the
Driver Information Center (DIC).
See Transmission Messages on
page 5-39. When the vehicle is
shifted into P (Park), the ignition
system will switch to OFF.
Do not turn the engine off when the
vehicle is moving. This will cause a
loss of power assist in the brake
and steering systems and disable
the airbags.
If the vehicle must be shut off in an
emergency:
1. Brake using a firm and steady pressure. Do not pump the
brakes repeatedly. This may
deplete power assist, requiring
increased brake pedal force. 2. Shift the vehicle to N (Neutral).
This can be done while the
vehicle is moving. After shifting
to N (Neutral), firmly apply the
brakes and steer the vehicle to a
safe location.
3. Come to a complete stop, shift to P (Park), and turn the ignition
to OFF. On vehicles with an
automatic transmission, the shift
lever must be in P (Park) to turn
the ignition switch to the OFF
position.
4. Set the parking brake. See Parking Brake on page 9-31.
{Warning
Turning off the vehicle while
moving may cause loss of power
assist in the brake and steering
systems and disable the airbags.
While driving, only shut the
vehicle off in an emergency. If the vehicle cannot be pulled over,
and must be shut off while driving,
press and hold the ENGINE START/
STOP button for longer than
two seconds, or press twice in
five seconds.
ACC/ACCESSORY (Amber
Indicator Light):
This mode allows
some electrical accessories to be
used when the engine is off.
With the ignition off, pressing the
button one time without the brake
pedal applied will place the ignition
system in ACC/ACCESSORY.
The ignition will switch from ACC/
ACCESSORY to OFF after
five minutes to prevent battery
rundown.
ON/RUN/START (Green Indicator
Light): This mode is for driving and
starting. With the ignition off, and
the brake pedal applied, pressing
the button once will place the
ignition system in ON/RUN/START.
Once engine cranking begins,
release the button. Engine cranking
will continue until the engine starts.

Black plate (18,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
9-18 Driving and Operating
Do not turn the engine off when the
vehicle is moving. This will cause a
loss of power assist in the brake
and steering systems, and disable
the airbags.
If the vehicle must be shut off in an
emergency:
1. Brake using a firm and steadypressure. Do not pump the
brakes repeatedly. This may
deplete power assist, requiring
increased brake pedal force.
2. Shift the vehicle to N (Neutral). This can be done while the
vehicle is moving. After shifting
to N (Neutral), firmly apply the
brakes and steer the vehicle to a
safe location.
3. Come to a complete stop, shift to P (Park), and turn the ignition
to LOCK/OFF. On vehicles with
an automatic transmission, the
shift lever must be in P (Park) to
turn the ignition switch to the
LOCK/OFF position. 4. Set the parking brake. See
Parking Brake on page 9-31.
{Warning
Turning off the vehicle while
moving may cause loss of power
assist in the brake and steering
systems and disable the airbags.
While driving, only shut the
vehicle off in an emergency.
If the vehicle cannot be pulled over,
and must be shut off while driving,
turn the ignition to ACC/
ACCESSORY.
2 (ACC/ACCESSORY): This
position provides power to some of
the electrical accessories. It unlocks
the ignition. To move the key from
ACC/ACCESSORY to LOCK/OFF,
the shift lever must be in P (Park).
3 (ON/RUN): The ignition switch
stays in this position when the
engine is running. This position can
be used to operate the electrical
accessories, including the ventilation fan and 12-volt power
outlets, as well as to display some
warning and indicator lights. This
position can also be used for
service and diagnostics, and to
verify the proper operation of the
malfunction indicator lamp as may
be required for emission inspection
purposes. The transmission is also
unlocked in this position.
The battery could be drained if the
key is left in the ACC/ACCESSORY
or ON/RUN position with the engine
off. The vehicle might not restart if
the battery is allowed to drain for an
extended period of time.
4 (START):
This position starts the
engine. When the engine starts,
release the key. The ignition switch
will return to ON/RUN for normal
driving.
A warning tone sounds when the
driver door is opened when the
ignition is still in ACC/ACCESSORY
and the key is in the ignition. If the
ignition becomes difficult to turn,
see Keys on page 2-1.

Black plate (21,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
Driving and Operating 9-21
If the transmitter is not in the
vehicle or something is
interfering with the transmitter,
the Driver Information Center
(DIC) will display NO REMOTE
DETECTED. SeeDriver
Information Center (DIC) on
page 5-27.
If the battery in the RKE
transmitter needs replacing, the
DIC displays REPLACE
BATTERY IN REMOTE KEY.
The vehicle can still be driven.
See “Starting the Vehicle with a
Low Transmitter Battery or
Wireless Interference” inRemote
Keyless Entry (RKE) System
Operation on page 2-3.
The vehicle has a
Computer-Controlled Cranking
System. This feature assists in
starting the engine and protects
components. If the ENGINE
START/STOP button is pressed,
and then released when the
engine begins cranking, the
engine will continue cranking for
a few seconds or until the vehicle starts. If the engine does
not start and the button is
pressed for many seconds,
cranking will be stopped after
15 seconds to prevent cranking
motor damage. To prevent gear
damage, this system also
prevents cranking if the engine
is already running. Engine
cranking can be stopped by
pressing the ENGINE START/
STOP button a second time.
{Caution
Cranking the engine for long
periods of time, by returning the
ignition to the START position
immediately after cranking has
ended, can overheat and damage
the cranking motor, and drain the
battery. Wait at least 15 seconds
between each try, to let the
cranking motor cool down.
2. If the engine does not start after five to 10 seconds, especially in
very cold weather (below −18°Cor 0°F), it could be flooded with
too much gasoline. Try pushing
the accelerator pedal all the way
to the floor and holding it there
as you press the ENGINE
START/STOP button, for up to a
maximum of 15 seconds. Wait at
least 15 seconds between each
try, to allow the cranking motor
to cool down. When the engine
starts, let go of the key or button,
and the accelerator. If the
vehicle starts briefly but then
stops again, do the same thing.
This clears the extra gasoline
from the engine. Do not race the
engine immediately after starting
it. Operate the engine and
transmission gently until the oil
warms up and lubricates all
moving parts.

Black plate (29,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
Driving and Operating 9-29
Manual Mode
Driver Shift Control (DSC)
To use this feature (if equipped):
1. Move the shift lever fromD (Drive) rearward to
M (Manual Mode).
While driving in Manual Mode,
the transmission will remain in
the driver selected gear. When
coming to a stop in the manual
position, the vehicle will
automatically shift into
1 (First) gear.
2. Using the button on the shift lever, press the + (plus) end of
the button to upshift, or press
the −(minus) end of the button
to downshift.
The Driver Information Center (DIC)
in the instrument cluster will change
from the currently displayed
message to the letter “M,”for
Manual position, and a number
indicating the requested gear. While using the DSC feature the
transmission will have firmer shifting
and sportier performance. You can
use this for sport driving or when
climbing hills to stay in gear longer
or to downshift for more power or
engine braking.
The transmission will only allow you
to shift into gears appropriate for the
vehicle speed and engine
revolutions per minute (rpm):
.The transmission will not allow
shifting to the next higher gear if
the vehicle speed or engine rpm
is too low.
.The transmission will not allow
shifting to the next lower gear if
the vehicle speed or engine rpm
is too high.
Second Gear Start Feature
When accelerating the vehicle from
a stop in snowy and icy conditions,
you may want to shift into
2 (Second) gear. A higher gear
allows you to gain more traction on
slippery surfaces. With the DSC feature, the vehicle
can be set to pull away in
2 (Second) gear.
1. Move the shift lever from
D (Drive) to M (Manual Mode).
2. With the vehicle stopped, press the + (plus) end of the button to
select 2 (Second) gear. The
vehicle will start from a stop
position in 2 (Second) gear.
3. Once moving, select the desired drive gear.

Black plate (31,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
Driving and Operating 9-31
Parking Brake
If equipped with an Electric Parking
Brake (EPB), the switch is on the
left side of the instrument panel.
The EPB can always be activated,
even if the ignition is off. To prevent
draining the battery, avoid repeated
cycles of the EPB when the engine
is not running.The system has a red parking brake
status light and an amber parking
brake warning light. See
Electric
Parking Brake Light on page 5-21
and Service Electric Parking Brake
Light on page 5-21. There are also
parking brake-related Driver
Information Center (DIC) messages.
See Brake System Messages on
page 5-31. In case of insufficient
electrical power, the EPB cannot be
applied or released.
Before leaving the vehicle, check
the red parking brake status light to
ensure that the parking brake is
applied.
EPB Apply
To apply the EPB:
1. Be sure the vehicle is at a complete stop.
2. Lift up the EPB switch momentarily.
The red parking brake status light
will flash and then stay on once the
EPB is fully applied. If the red
parking brake status light flashes continuously, then the EPB is only
partially applied or there is a
problem with the EPB. A DIC
message will display. Release the
EPB and try to apply it again. If the
light does not come on, or keeps
flashing, have the vehicle serviced.
Do not drive the vehicle if the red
parking brake status light is flashing.
See your dealer. See
Electric
Parking Brake Light on page 5-21.
If the amber parking brake warning
light is on, lift up on the EPB switch
and hold it up. Continue to hold the
switch until the red parking brake
status light remains on. If the amber
parking brake warning light remains
on, see your dealer.
If the EPB is applied while the
vehicle is moving, the vehicle will
decelerate as long as the switch is
held up. If the switch is held up until
the vehicle comes to a stop, the
EPB will remain applied.
The vehicle may automatically apply
the EPB in some situations when
the vehicle is not moving. This is

Black plate (34,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
9-34 Driving and Operating
vehicle wheel brakes to assist the
driver in keeping the vehicle on the
intended path.
If cruise control is being used and
traction control or StabiliTrak begins
to limit wheel spin, cruise control will
disengage. Cruise control may be
turned back on when road
conditions allow.
Both systems come on
automatically when the vehicle is
started and begins to move. The
systems may be heard or felt while
they are operating or while
performing diagnostic checks. This
is normal and does not mean there
is a problem with the vehicle.
It is recommended to leave both
systems on for normal driving
conditions, but it may be necessary
to turn TCS off if the vehicle gets
stuck in sand, mud, ice, or snow.
SeeIf the Vehicle Is Stuck on
page 9-9 and“Turning the Systems
Off and On” later in this section.
The indicator light for both systems
is in the instrument cluster. This
light will:
.Flash when TCS is limiting
wheel spin.
.Flash when StabiliTrak is
activated.
.Turn on and stay on when either
system is not working.
If either system fails to turn on or to
activate, a message displays in the
Driver Information Center (DIC), and
dcomes on and stays on to
indicate that the system is inactive
and is not assisting the driver in
maintaining control. The vehicle is
safe to drive, but driving should be
adjusted accordingly. If
dcomes on and stays on:
1. Stop the vehicle.
2. Turn the engine off and wait 15 seconds.
3. Start the engine.
Drive the vehicle. If
dcomes on
and stays on, the vehicle may need
more time to diagnose the problem.
If the condition persists, see your
dealer.
Turning the Systems Off
and On
The button for TCS and StabiliTrak
is on the center console, behind the
shift lever.