
Black plate (1,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
2014 Chevrolet Impala Owner ManualM
In Brief. . . . . . . . . . . . . . . . . . . . . . . . 1-1
Instrument Panel . . . . . . . . . . . . . . 1-2
Initial Drive Information . . . . . . . . 1-4
Vehicle Features . . . . . . . . . . . . . 1-18
eAssist Features . . . . . . . . . . . . . 1-23
Performance and
Maintenance . . . . . . . . . . . . . . . . 1-25
Keys, Doors, and Windows . . . . . . . . . . . . . . . . . . . . 2-1
Keys and Locks . . . . . . . . . . . . . . . 2-1
Doors . . . . . . . . . . . . . . . . . . . . . . . . 2-14
Vehicle Security . . . . . . . . . . . . . . 2-16
Exterior Mirrors . . . . . . . . . . . . . . . 2-19
Interior Mirrors . . . . . . . . . . . . . . . . 2-20
Windows . . . . . . . . . . . . . . . . . . . . . 2-21
Roof . . . . . . . . . . . . . . . . . . . . . . . . . . 2-23
Seats and Restraints . . . . . . . . . 3-1
Head Restraints . . . . . . . . . . . . . . . 3-2
Front Seats . . . . . . . . . . . . . . . . . . . . 3-4
Rear Seats . . . . . . . . . . . . . . . . . . . 3-11
Safety Belts . . . . . . . . . . . . . . . . . . 3-13
Airbag System . . . . . . . . . . . . . . . . 3-20
Child Restraints . . . . . . . . . . . . . . 3-34 Storage
. . . . . . . . . . . . . . . . . . . . . . . 4-1
Storage Compartments . . . . . . . . 4-1
Additional Storage Features . . . 4-3
Instruments and Controls . . . . 5-1
Controls . . . . . . . . . . . . . . . . . . . . . . . 5-2
Warning Lights, Gauges, and
Indicators . . . . . . . . . . . . . . . . . . . . 5-8
Information Displays . . . . . . . . . . 5-26
Vehicle Messages . . . . . . . . . . . . 5-30
Vehicle Personalization . . . . . . . 5-40
Universal Remote System . . . . 5-46
Lighting . . . . . . . . . . . . . . . . . . . . . . . 6-1
Exterior Lighting . . . . . . . . . . . . . . . 6-1
Interior Lighting . . . . . . . . . . . . . . . . 6-4
Lighting Features . . . . . . . . . . . . . . 6-5
Infotainment System . . . . . . . . . 7-1
Introduction . . . . . . . . . . . . . . . . . . . . 7-1
Radio . . . . . . . . . . . . . . . . . . . . . . . . . . 7-7
Audio Players . . . . . . . . . . . . . . . . 7-12
Phone . . . . . . . . . . . . . . . . . . . . . . . . 7-18
Trademarks and License Agreements . . . . . . . . . . . . . . . . . 7-29 Climate Controls
. . . . . . . . . . . . . 8-1
Climate Control Systems . . . . . . 8-1
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 8-7
Maintenance . . . . . . . . . . . . . . . . . . . 8-8
Driving and Operating . . . . . . . . 9-1
Driving Information . . . . . . . . . . . . . 9-2
Starting and Operating . . . . . . . 9-15
Engine Exhaust . . . . . . . . . . . . . . 9-26
Automatic Transmission . . . . . . 9-27
Brakes . . . . . . . . . . . . . . . . . . . . . . . 9-30
Ride Control Systems . . . . . . . . 9-33
Cruise Control . . . . . . . . . . . . . . . . 9-35
Driver Assistance Systems . . . 9-45
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 9-56
Towing . . . . . . . . . . . . . . . . . . . . . . . 9-61
Conversions and Add-Ons . . . 9-66
Vehicle Care . . . . . . . . . . . . . . . . . 10-1
General Information . . . . . . . . . . 10-2
Vehicle Checks . . . . . . . . . . . . . . . 10-3
Headlamp Aiming . . . . . . . . . . . 10-30
Bulb Replacement . . . . . . . . . . 10-31
Electrical System . . . . . . . . . . . . 10-35
Wheels and Tires . . . . . . . . . . . 10-42
Jump Starting . . . . . . . . . . . . . . . 10-71

Black plate (12,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
1-12 In Brief
Passenger Sensing
System
United States
Canada
The passenger sensing system will
turn off the front outboard
passenger frontal airbag and knee
airbag under certain conditions. No
other airbag is affected by the
passenger sensing system. See
Passenger Sensing System on
page 3-27. The passenger airbag status
indicator lights on the overhead
console when the vehicle is started.
See
Passenger Airbag Status
Indicator on page 5-16.
Mirror Adjustment
Exterior Mirrors
1. Move the selector switch to L (Left) or R (Right) to choose the
driver or passenger mirror.
2. Press one of the four arrows to move the mirror. 3. Move the selector switch to
)to
deselect the mirror.
The vehicle has manual folding
mirrors. See Folding Mirrors on
page 2-20.
Interior Mirrors
Adjustment
Adjust the rearview mirror for a clear
view of the area behind the vehicle.
Manual Rearview Mirror
For vehicles with a manual rearview
mirror, push the tab forward for
daytime use and pull it for nighttime
use to avoid glare from the
headlamps from behind. See
Manual Rearview Mirror on
page 2-20.
Automatic Dimming Rearview
Mirror
For vehicles with an automatic
dimming rearview mirror, the mirror
will automatically reduce the glare
from the headlamps from behind.
The dimming feature comes on

Black plate (15,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
In Brief 1-15
2:Turns on the headlamps
together with the parking lamps and
instrument panel lights.
See:
.Exterior Lamp Controls on
page 6-1
Windshield Wiper/Washer
With the ignition in ACC/
ACCESSORY or ON/RUN/START,
move the lever to select the wiper
speed.
HI: Use for fast wipes.
LO: Use for slow wipes.
INT: Move the lever up to INT for
intermittent wipes, then turn the
x
INT band up for more frequent
wipes or down for less frequent
wipes.
OFF: Use to turn the wipers off.
8:For a single wipe, briefly move
the lever down. For several wipes,
hold the lever down.
n L: Pull the lever toward you to
spray windshield washer fluid and
activate the wipers.
See Windshield Wiper/Washer on
page 5-4.

Black plate (10,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
3-10 Seats and Restraints
Heated and Ventilated
Front Seats
{Warning
If you cannot feel temperature
change or pain to the skin, the
seat heater may cause burns. To
reduce the risk of burns, people
with such a condition should use
care when using the seat heater,
especially for long periods of
time. Do not place anything on
the seat that insulates against
heat, such as a blanket, cushion,
cover, or similar item. This may
cause the seat heater to
overheat. An overheated seat
heater may cause a burn or may
damage the seat.
Heated and Ventilated Seat
Buttons Shown, Heated Seat Buttons Similar
If available, the buttons are on the
center console. To operate, the
ignition must be on.
I(Heated Seatback): If available,
press to heat the driver or
passenger seatback only.
J(Heated Seat and Seatback):
Press to heat the driver or
passenger seat cushion and
seatback.
C(Ventilated Seat): If available,
press to ventilate the driver or
passenger seat. A ventilated seat
has a fan that pulls or pushes air
through the seat. The air is not
cooled.
An indicator light on the button turns
on when the heated or ventilated
seat is on.
Press the button once for the
highest setting. With each press of
the button, the seat will change to
the next lower setting, and then to
the off setting. The lights near the
button indicate three for the highest
setting and one for the lowest. If the
heated seats are on high, the level
may automatically be lowered after
approximately 30 minutes.
The passenger seat may take
longer to heat up.
Remote Start Auto Heated and
Ventilated Seats
During a remote start, the heated or
ventilated seats (if available) can be
turned on automatically. When it is

Black plate (11,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
Seats and Restraints 3-11
cold outside, the heated seats turn
on, and when it is hot outside the
ventilated seats turn on. The heated
or ventilated seats are canceled
when the ignition is turned on. Press
the button to use the heated or
ventilated seats after the vehicle is
started.
The heated or ventilated seat
indicator lights on the button do not
turn on during a remote start.
The heated seat temperature
performance of an unoccupied seat
may be reduced. This is normal.
The heated or ventilated seats will
not turn on during a remote start
unless they are enabled in the
vehicle personalization menu. See
Remote Vehicle Start on page 2-9
andVehicle Personalization on
page 5-40.Rear Seats
Folding the Seatback
Either side of the seatback can be
folded for more cargo space. Fold a
seatback only when the vehicle is
not moving.
{Caution
Folding a rear seat with the safety
belts still fastened may cause
damage to the seat or the safety
belts. Always unbuckle the safety
belts and return them to their
normal stowed position before
folding a rear seat. To fold the seatback:
Rear Seat with Folding Head
Restraints Shown, Non-Folding Head Restraints Similar
1. Lift the lever on top of the seatback to unlock it.
A tab near the seatback lever
raises when the seatback is
unlocked.
2. Fold the seatback forward. Repeat the steps to fold the
other seatback, if desired.

Black plate (1,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
Instruments and Controls 5-1
Instruments and
Controls
Controls
Steering Wheel Adjustment . . . 5-2
Steering Wheel Controls . . . . . . 5-3
Heated Steering Wheel . . . . . . . 5-3
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3
Windshield Wiper/Washer . . . . . 5-4
Compass . . . . . . . . . . . . . . . . . . . . . 5-5
Clock (Base Radio) . . . . . . . . . . . 5-5
Clock (Uplevel Radio) . . . . . . . . . 5-5
Power Outlets . . . . . . . . . . . . . . . . . 5-6
Warning Lights, Gauges, and
Indicators
Warning Lights, Gauges, andIndicators . . . . . . . . . . . . . . . . . . . . 5-8
Instrument Cluster . . . . . . . . . . . . 5-9
Speedometer . . . . . . . . . . . . . . . . 5-12
Odometer . . . . . . . . . . . . . . . . . . . . 5-12
Trip Odometer . . . . . . . . . . . . . . . 5-12
Tachometer . . . . . . . . . . . . . . . . . . 5-13
Fuel Gauge . . . . . . . . . . . . . . . . . . 5-13
Engine Coolant Temperature Gauge . . . . . . . . . . . . . . . . . . . . . . 5-14
Safety Belt Reminders . . . . . . . 5-15 Airbag Readiness Light . . . . . . 5-15
Passenger Airbag Status
Indicator . . . . . . . . . . . . . . . . . . . . 5-16
Charging System Light . . . . . . 5-17
Malfunction Indicator Lamp . . . . . . . . . . . . . 5-17
Brake System Warning Light . . . . . . . . . . . . . . . . . . . . . . . 5-20
Electric Parking Brake Light . . . . . . . . . . . . . . . . . . . . . . . 5-21
Service Electric Parking Brake Light . . . . . . . . . . . . . . . . . . . . . . . 5-21
Antilock Brake System (ABS) Warning Light . . . . . . . . . . . . . . 5-21
Lane Departure Warning (LDW) Light . . . . . . . . . . . . . . . . 5-22
Vehicle Ahead Indicator . . . . . . 5-22
Traction Off Light . . . . . . . . . . . . 5-22
StabiliTrak®OFF Light . . . . . . . 5-23
Traction Control System (TCS)/StabiliTrak
®Light . . . . 5-23
Tire Pressure Light . . . . . . . . . . 5-23
Engine Oil Pressure Light . . . . 5-24
Low Fuel Warning Light . . . . . . 5-24
Security Light . . . . . . . . . . . . . . . . 5-25
High-Beam On Light . . . . . . . . . 5-25
Lamps On Reminder . . . . . . . . . 5-25
Cruise Control Light . . . . . . . . . 5-25
Door Ajar Light . . . . . . . . . . . . . . 5-26
Information Displays
Power Flows (eAssist Only) . . . . . . . . . . . . . . 5-26
Energy Information (eAssist Only) . . . . . . . . . . . . . . 5-27
Driver Information
Center (DIC) . . . . . . . . . . . . . . . 5-27
Vehicle Messages
Vehicle Messages . . . . . . . . . . . 5-30
Battery Voltage and ChargingMessages . . . . . . . . . . . . . . . . . . 5-30
Brake System Messages . . . . 5-31
Compass Messages . . . . . . . . . 5-31
Cruise Control Messages . . . . 5-31
Door Ajar Messages . . . . . . . . . 5-32
Engine Cooling System Messages . . . . . . . . . . . . . . . . . . 5-33
Engine Oil Messages . . . . . . . . 5-33
Engine Power Messages . . . . 5-34
Fuel System Messages . . . . . . 5-34
Key and Lock Messages . . . . . 5-34
Lamp Messages . . . . . . . . . . . . . 5-35
Object Detection System Messages . . . . . . . . . . . . . . . . . . 5-35
Ride Control System Messages . . . . . . . . . . . . . . . . . . 5-37
Airbag System Messages . . . . 5-37
Security Messages . . . . . . . . . . 5-37

Black plate (8,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
5-8 Instruments and Controls
Warning Lights,
Gauges, and
Indicators
Warning lights and gauges can
signal that something is wrong
before it becomes serious enough
to cause an expensive repair or
replacement. Paying attention to the
warning lights and gauges could
prevent injury.Warning lights come on when there
could be a problem with a vehicle
function. Some warning lights come
on briefly when the engine is started
to indicate they are working.
Gauges can indicate when there
could be a problem with a vehicle
function. Often gauges and warning
lights work together to indicate a
problem with the vehicle.
When one of the warning lights
comes on and stays on while
driving, or when one of the gauges
shows there may be a problem,
check the section that explains what
to do. Follow this manual's advice.
Waiting to do repairs can be costly
and even dangerous.

Black plate (17,1)Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -
2014 - 2nd crc - 5/14/13
Instruments and Controls 5-17
If the word ON or the on symbol is
lit on the passenger airbag status
indicator, it means that the front
outboard passenger frontal airbag
and knee airbag are allowed to
inflate.
If the word OFF or the off symbol is
lit on the airbag status indicator, it
means that the passenger sensing
system has turned off the front
outboard passenger frontal airbag
and knee airbag.
If, after several seconds, both status
indicator lights remain on, or if there
are no lights at all, there may be a
problem with the lights or the
passenger sensing system. See
your dealer for service.
{Warning
If the airbag readiness light ever
comes on and stays on, it means
that something may be wrong
with the airbag system. To help
avoid injury to yourself or others,(Continued)
Warning (Continued)
have the vehicle serviced right
away. SeeAirbag Readiness
Light on page 5-15 for more
information, including important
safety information.
Charging System Light
The charging system light comes on
briefly when the ignition is turned
on, but the engine is not running, as
a check to show the light is working.
It should go out when the engine is
started.
If the light stays on, or comes on
while driving, there may be a
problem with the electrical charging system. Have it checked by your
dealer. Driving while this light is on
could drain the battery.
When this light comes on, the Driver
Information Center (DIC) also
displays a message.
See
Battery Voltage and Charging
Messages on page 5-30.
If a short distance must be driven
with the light on, be sure to turn off
all accessories, such as the radio
and air conditioner.
Malfunction
Indicator Lamp
A computer system called OBD II
(On-Board Diagnostics-Second
Generation) monitors the operation
of the vehicle to ensure emissions
are at acceptable levels, helping to
maintain a clean environment. The
malfunction indicator lamp comes
on when the vehicle is placed in
ON/RUN for Key Access or Service
Only Mode for Keyless Access, as a
check to show it is working. If it